I scheduled a new home clean + a few additional services for my 2 bedroom/2.5 bathroom townhome…read more I'll start with a few positives: We were quoted $550, which was less than national companies like Maid to Shine. Scheduling was easy to do online. They were available the next day, which was great because we recently moved & our home was not move-in ready, so we were excited to get the house clean before all of our things were moved in. The man who cleaned my home was incredibly kind. There was a language barrier, as he did not speak English, but he was so patient with me as I attempted to use Google Translate to communicate with him. I'm also a big fan of small businesses and love to support them whenever I can! The rest of my experience was terrible. I brought my concerns to Ignacio Moena, Operations/Scheduling Manager, who was at my house double-checking the work of his apprentice. As he was going through the house checking everything over, I could hear him stating, "Looks good" as he opened cabinets, the refrigerator, microwave, etc. I stated multiple services I paid for were either not done or not done well. For example, I paid for carpet cleaning & a carpet cleaning machine was not brought to my house. He initially said I did not order carpet cleaning, but after checking the order he apologized and said he and his apprentice would go get the carpet cleaner and return to clean the carpets. However, he made no mention of finishing the rest of the job. They quickly left and I called the company to file a complaint at 2:18PM. I was directed to speak with Mr. Moena. I told Mr. Moena that I would like to pay for the services I received from the apprentice, but would prefer they not return to my house due to an obvious difference in the standard of quality being provided and what I expected. He insisted on returning to finish the job, but because Mr. Moena had already double-checked the work of his apprentice and stated it "looked good," I continued to ask to pay for the services I received, not be charged for the rest, and us go our separate ways. It was clear our definitions of New Home Clean were different and I wanted to find another company to finish the job, while also paying them for the services they did provide. Mr. Moena said his boss would have to make that decision and he would have his boss call me. Avery Schlueter, the Director of Operations, called me at 2:31PM to discuss my concerns. I shared with Mr. Schlueter everything I had shared with Mr. Moena and again asked to pay for the services I was provided and to not be charged for the services I did not receive. I was told this was not an option - my options were let them come back and finish ("It will take them another 30 minutes") or I could cancel the service and pay $99 cancellation fee in addition to paying for the services that had already been provided. I expressed my concerns for the quality of work and when I'm quoted $550 for a New Home Clean, my home should look like no one has lived there. He stated I should never have been quoted $550 unless I said I had 9 bedroom home. Mr. Schlueter said his team would come back and finish the job and repeat the parts of the job that were not done well. After attempting again to reason with Mr. Schlueter (i.e., paying only for the services I received, parting ways, and not leaving a negative review), Mr. Schlueter's phone died and our conversation was cut off after 18 minutes. At 2:55PM, Mr. Moena and his apprentice were back at my house with the carpet cleaner. As I was going to get charged regardless, I let them in to clean the carpets. Mr. Moena stated that they were going to go over everything again. My husband was home at this point, so I let him handle the rest. Prior to them leaving, my husband went down the New Home Clean list (from their website) with them and asked them directly if they had completed each item on the list. At each item, Mr. Moena said it had been completed. It was again clear that their definition of New Home Clean was very different from ours & there were multiple items paid for that we did not receive. The best part, after being told there is no way I was quoted $550 unless I selected 9 bedrooms, Mr, Schlueter proceed to charge me as I was quoted. There were a few extra services I added that were already a part of the New Home Clean package, so he did remove those charges, but that's to be expected. My total was $500 for a terrible cleaning. I tried to be nice and pay for the services I got after the first round, even though they were mediocre at best. I even stated I would not leave a negative review if we could just part ways. Mr. Schlueter was incredibly unprofessional. So, here I am, hoping to prevent someone else from experiencing the frustration that comes with using this company. See the attached photos for yourself. I wish I had taken more. These were all taken after Mr. Moena and his apprentice left for the second time. Splurge for Maid to Shine.

Pedro was so nice. He didn't blink an eye at some of my cleaning requests. On top of it all, he…read morewas careful trying not to spook my guinea pigs. Yup, I'm serious.

I have used Mountain Meadow Maids for about a year and a half. They have always been thorough, and…read moreI love having a fresh, clean house when they are done. They put clean sheets on the bed and it always looks better than when I make it myself. They add little touches such as flourishes on the tissues, TP, and paper towels, and often fold the bath towels in a decorative manner. The extra touches make me smile every time they come. Recently, they arrived to do my cleaning and one of them found me on the back porch, shyly asking if my elderly husband had passed away. I said yes, earlier this week, and she was sad and expressed her condolences. It was very sweet. My dog and I stayed out of their way so they could clean without us being underfoot. After they left, I came into the kitchen and found that one of the cleaners had run an errand. They left a beautiful bouquet of flowers and a sympathy note on my kitchen counter. It was very touching, and I was overwhelmed by their kindness. A lot of companies can send housecleaners. Not everyone sends people who care. Thank you, Cynthia and Rocio.

So we've been with Mountain Meadow Maids for about a little over a year now. The team we have is…read morejust over the top! They are always so detail oriented and make sure our home is so well cared for, we appreciate them and all they do! I can't explain how much that means in a household of NINE people! Sometimes I worry about the cost because the price does seem high at first glance, but it's absolutely worth every cent. You're absolutely getting a crew that wholly and completely cares about your home and the people in it while they work :)

We had a excellent experience when we chose Cloud9ine Cleaning Service to perform a move-out deep…read morecleaning of our 5 bedroom, 5-1/2 bathroom house. The team at Cloud9ine was very responsive with all of their communication, offered a very fair estimate for the scope and size of the project, but most importantly they delivered an exceptional result! Throughout the process, the Cloud9ine team was very communicative with updates which was very important to me as an out-of-town property owner. I could not be happier with the decision to use Cloud9ine Cleaning Service. They truly provided a top-tier service at a good value to the customer. I am happy to recommend them to anyone who is looking for an excellent cleaning service!

This is the first time using Serenity Cleaning Solutions and am very pleased with the results…read more Great job on the corners and edges - actually everything they touched is good. Worth every penny and I am looking forward to the next time,

Stay far away from this company. They caused damage to my hardwood floors by puncturing the water…read moreline. Accidents happen. I understand that. When I sent videos and photos to the owner explaining what happened, she said she wasn't liable. She then ghosted me and refused to answer me (she has read receipts) and she ignored my calls. We now have to pay for the water line to be replaced, our hardwood floors under the fridge are ruined, and I have to get the carpet in the basement cleaned. I submitted a complaint to the BBB and owner still didn't work to resolve the issue. Thank goodness for my credit card company going after her for a refund at least.

They used our product on several occasions, even though their company claims they use their own…read moresupplies. First issue, was rummaging through our kitchen cabinet and used floor polish on one occasion instead of cleaning solution on your hardwood floors. Second, they used and took the toilet bowl brush from our master bath. Third, they used the toilet cleaner in out powder room. Upon discovering this we found the product dripping with chemicals and not only stained but this warped our cabinet. They obviously did this at least twice as upon finding this issue there were two different rings. When bringing the third issue up, they denied the responsibility.

10/10 Blue Bucket Cleaning Team is amazing!! They were able to make our rental property sparkle and…read moreshine from the carpets to the deep cleaning! They hit every area of concern and went above and beyond! Highly recommend you use this Team for all your cleaning needs!!!

Reached out about a quote and heard back the same afternoon. They had an opening for a deep clean…read morethe very next day, and the cleaner showed up a few minutes ahead of schedule.

5280 cleaning did a great job, they were professional, on time, and thorough. I would recommend…read morethem. nice job !

They are professional, thorough, honest ladies who cleaned like my grandmother in 1950. This wasnt…read morejust go hide stuff in closets type of cleaning this was take everything apart clean each individual cubbyhole, type of cleaning. Their prices are definitely fair for the amount of work they put in, when we walked into the home I was impressed, my pantry hasnt been that organized since the day I moved in... I could go on but what more can I say... they clean better than you do so call them...

These ladies are second to none! They did an amazing job on my apartment. They were so kind and so…read morefun to chat with. If you are looking for a professional, effective, and top-tier cleaning service, look no further. Book with them. I will definitely be booking again.

I found them through a recommendation and Cristina and her team have lived up to the…read morerecommendation! She is quick communicator, wants to delivery to your needs, and takes constructive feedback to improve the experience. I find that very important for running my business that depends on prompt timing and doing the job well. Her team is responsive, does a good job cleaning, and makes sure the space is ready to go for my business. There is great peace of mind with Lady and a List Denver knowing they will show up and get things done as promised!

I hired this service based on a good review on my Nextdoor website. I'm listing my house later this…read moremonth and wanted someone to do the nitty gritty which I don't want to do. Like base boards, cabinets, oven, microwave, blinds etc. Setting up the appointment and getting it set up was a breeze! Everything was done through email and it was super easy and quick. I provided all the information in the work order of what I wanted to get done and how to get into the house but I gave my cell in case they needed something. I also have a dog which they were fine with which is nice. Upon their arrival they text me they didn't know how to get in and didn't know what to clean. I don't think they were provided the work order at all. I provided my cell in case of emergency but they were texting me a lot. They even sent a picture of my not clean oven that they "tried to clean." It was filthy still. It didn't even look like they cleaned. They were there for 4 hours and charged me $280. The baseboards were dirty, the blinds looked worse and they didn't even wipe anything down. It looks like they just cleaned the floors and wiped down the counters. The rest of the 3.5 hours they must've been watching tv with my dog because nothing was cleaned. I'm very disappointed in this service. By the time they could send someone out I'd need it cleaned which is why I booked them in the first place. They wasted my time and money and now I have to take additional time to do the cleaning I hired them to go.