1. Serenity Cleaning Solutions

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Serenity Cleaning Solutions

4.4 (7 reviews)
Closed • Closed

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Response time

6 hours

Response rate

100%

Services - Serenity Cleaning Solutions

Deep cleaning

Maid services

Move-in or move-out cleaning

Serenity Cleaning Solutions Photos

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Recommended Reviews - Serenity Cleaning Solutions

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8 months ago

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4 years ago

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3 years ago

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Gisela A.

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Ali's Cleaning Service - Ali Cleaning Service

Ali's Cleaning Service

(146 reviews)

Ali and her crew just left my home, after spending 7 hours deep cleaning. The price was fair, and…read morethey earned a $300 tip for doing such an outstanding job. I have zero domestic skills, so they had a huge job to do today. I'm amazed by my shiny kitchen, the floors, the windows... everything is beautiful. Huge thanks, Ali! I'll hire you again soon.

I scheduled a cleaning service about a month in advance. We agreed on the scope of work, the price…read moreand that payment would be made when the job was completed. I also offered to have the owner come by beforehand to meet me and see the house, but she repeatedly declined. A few days before my scheduled cleaning, while I was out of town, the owner contacted me and said she had concerns because previous customers had not paid for services. Although we had already agreed on the payment terms when the appointment was booked, she then requested my full name, phone number and a credit card to hold the appointment. I suggested that she send me a photo halfway through the cleaning and I would send payment at that time. She declined and canceled my scheduled appointment. I understand that businesses have the right to establish policies to protect themselves. However, those policies should be communicated before accepting a booking--not a month later, just days before the scheduled service. Changing the requirements at the last minute and canceling the appointment left me scrambling to find another cleaning service before returning home from vacation. Unfortunately, I cannot recommend this business based on my experience and would advise finding another cleaning service for your needs.

Serenity Cleaning Solutions - homecleaning - Updated October 2026

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