Sketchy membership policies. Cancellation must be done in person and 30 days in advance. Trainers will call and text repeatedly soliciting you to purchase personal training packages at ridiculous prices even after requests for them not to contact you. read more

This is probably my favorite place to take my kids. In the areas that they have you can be 12 and older and do it all. They had great service and everyone was friendly. read more

I love Lifetime so much. Sure it's pricier than other gyms but it's totally worth the extra cost. The gym is always clean and well kept, I rarely have to wait for equipment, the staff is friendly, the Life Café has delicious food and shakes, not to mention the awesome pools, basketball courts etc. I bring my two year old to the child's center and she loves it there. I've been a member for 4 years now and they've done a couple renovations in that time, always updating equipment and the facilities to keep things modern and functional. read more

I Had an awesome experience and workout at Life Time Athletic! One of the personal trainers Randi Strumpfler put me through a great workout and was happy to help me with all of my fitness goals and diet questions. As well as took time to show me different workouts specifically to help me. Definitely the best gym I've been to and has 5 star customer service. Thanks! read more

I've been a member for over a year and have recently put it on hold. This gym has gone down. Let's start with the front desk people whom are very condensing, the locker rooms/bathrooms are filthy, the only thing I will have from the Cafe are smoothies, their food is inedible. I was recently in the Las Vegas Lifetime and it was hands down better. Save your money and go somewhere it is cleaner and better for your money. read more

Awesome gym! You won't be disappointed. Lots of group classes to choose from, plenty of equipment, great instructors and activities for children. Two very large pools, one indoor and one outdoor. The staff are all very helpful and friendly. I look forward to going every chance I get and so do my children. Great hours too. read more

We like most families were really excited when we joined. That's pretty much were it ended. My wife tried multiple times to get info about different kids classes. BTW, all of the classes that are good are already booked. When she called, they told her to email, when she emailed she got no response, when she called back she got zero help again. We don't mind the cost but it feels like once they get you in, they have absolutely no interest in helping you. Lastly, and right on par for them, when I called to quit they told me I had to come in. When I told them I can't, they sent me to an automated system that told me I had to come in then ended the call. I hope your experience it better, but if you are looking for a family place I doubt it will be. read more

Love being a part of this community! Amazing customer service and a high quality team of fitness professionals. Have already reached some of my goals here and can't wait to keep reaching more in my future years with Life Time! read more

I was a member of Lifetime in Raleigh and loved it. It was 89 bucks per month and had lots of great classes and an overall friendly vibe. When I moved to Franklin, I "upgraded" to the Franklin Lifetime's "onyx premier" club, which translated to 119 bucks per month for fewer, and in my opinion, lesser quality classes. Also, the swim facilities do not seem as nice as the Raleigh location. I am not sure how they feel justified saying this Franklin club is a level up. I also feel like this club is less friendly. I haven't been excited to go. I just canceled my membership today and joined the YMCA. For 63 bucks, I can go to 13 area clubs and have access to both a greater variety and greater number of classes. They have nice pools too--indoor and out. There may be some things I will miss about Lifetime, but I think the price just doesn't make sense for what they offer. read more

Have been very pleased here. From classes and machines, social aspects and summer camp for the kiddos!

My family joined LTF back in the Summer. So, so excited for a fresh breath of air on the fitness facility front. We could not wait for the November opening. The Grand Opening was more than we could have hoped for. The facility is beautiful and unlike anything around here. I have worked out with trainers, at several of the YMCA's and yoga studio's around town. We love LTF! I have 2 young children and the kids academy and indoor pool save us 2 days a week. We bring them in to work off some energy and they love it. Plus, after we are done, we just pop in the LifeCafe for a healthy dinner. The price is beyond reasonable and the classes, whether you choose to use them or not, are abundant. The locker rooms, showers, hot tubs, sauna's, spa....I could spend all day here. I often refer to it as the cruise ship! My husband and I have also had excellent services from the spa. Massages were some of the better ones we have had in the area. I was looking for something else today and found that people were bad mouthing my gym. That's fine but the truth is you really are missing out. It's super awesome! read more

I'm going to start my review by saying something nice, the gym is very nice and it looks like it might have a lot of activities available. I will say I wouldn't know because my husband and I were just handed an iPad, told to fill out a questionnaire, and had to sit and wait for 15 minutes before we finally decided to leave. Sorry I wasn't decked out in my lulu lemon and Nike gear for a tour. Also one of the female employees who worked in the cafe walked by and saw her friends waiting next to us and talked about how expensive a membership is and how ridiculous it is that anyone would pay for it, mind you my husband and I were there to possibly sign up and I'm sure most potential customers would leave hearing a comment like that. I've been working in customer service for almost a decade now and I can admit I've had off days but for something that is so "expensive" shouldn't you have exceptional customer service and prove your company is worth its value? Now not everyone will have my experience but I thought I would share it. read more

There is no way a guest cannot put a five star review for lifetime fitness of Franklin. Properly staffed excellent equipment and the classes that they offer are amazing. Let's just say what other gym can you go to and have daycare with such high quality so that you can work out. And for those that like to have a cocktail or two they have two full bars and an amazing kitchen read more

Facility is beautiful but the customer service is really bad! I have to call several times and chase people down in order to get questions answered and services scheduled! The club facility may be elite but the service is certainly not! read more

I belonged to LTF in OH. Was thrilled to see a LTF in Franklin when we relocated. What a disappointment Double the price and half the club. The instructors are dismissal. The club is crowded and the staff acts as if they're doing you a favor to scan your card. I wish there were other options in the area. You need some competition ! And you should make it mandatory people with kids stay in family dressing room. AWFUL!! read more

I have been a part of this club since it opened in 2017. I go 5 times a week and truly love being there. From the friendly staff, cleanliness, amazing trainers, great programming, nice equipment, steam rooms, pool, cafe, towels & shower products included- it's worth every penny! Through working with a trainer to get me on track, my lifestyle has completely changed and I've seen major physical changes. I can't imagine not being a part of Lifetime Franklin! I recommend doing the onboarding session and creating a plan for your goals. read more

Over priced. Too many people. You have to pay to do classes. No indoor track. Huge disappointment.

I hate this place. The facilities are nice here but I was informed that my Michigan membership had to be "upgraded" or they wouldn't let me in anymore. I SIGNED UP WITH LIFETIME FITNESS WHEN THEY OPENED THEIR FIRST ONE IN MICHIGAN 15 YEARS AGO. I was told then that I would be able to visit any Lifetime. The arrogant ass that insisisted that I "upgrade" said "A lot of things can change in 15 years. I'm sure you understand." No I don't understand you arrogant s**t. This place is already over priced at my "Michigan" rates and to use the Franklin Facility they added $55 per month to my already overpriced rate. Even before that happened I would talk with people in Michigan and I found people were paying less than I was. One guy was paying a family rate that was $20 per month less than me, and I was paying for only two people. He also signed up AFTER I did. When I complained I was told they couldn't change because I was "under contract" for 4 more months. But that didn't seem to matter when my contract had to be "upgraded" for more money. Additionally all the exercise classes in Michigan are part of the membership. Here, they charge extra for certain classes. The YMCA is a much better deal and I'm debating cancelling my membership after 15-17 years with Lifetime. read more

Facility is very good, but unfortunately it's very poorly managed. We scheduled two onboarding sessions, but on both occasions , trainer/coach was not available and we were not communicated. We are really surprised by such unprofessional services. read more

So originally, I was very excited for this place to open. I thought for sure I'd be able to get the same type of work out I was used to at my current location, add my family AND save some money. So we signed up. Paid a initiation fee, and have waited. We went a few days ago for an "on boarding" session. After stepping on a scale and doing a few squats, I found out we were not "right" for their big class sessions. My kids were not ready enough, and my wife and I were too advanced for the regular classes. So that means I now will have to pay an ADDITIONAL $150 per person (a total of $850) per month for the classes we need. May as well stay where I am for my training and just use this place for some extra yoga, maybe some time at the pool and a drink at their bar. Really disappointed and the place has not even opened yet. I'm sure it will be a great place. Just be sure to ask a LOT of questions if you are looking for something specific to make sure it will meet your needs. read more

If anyone complains about this fitness center then they are Drama Queens. My experience has been amazing. From the time you step in the door you are greeted by staff professional dressed that welcome you by your name. The fitness floor is full of state of the art fitness equipment. I decided to hire Meriah Brown as my personal trainer to help me plan and execute my fitness plan to meet my goals. I am so glad that I did. I have found the trainers are highly educated and professional. As a former athlete I thought I knew how to work out. Meriah has opened my eyes to all new techniques and makes sure my form is on point so that I get the greatest benefits without injury. My wife attends the Cut classes and Alpha classes and absolutely loves the challenge they provide. Life Time lives up to their name as a premier fitness center. Every staff member I have interacted with from the Life Time Cafe to the Life TIme Spa or child center have treated my family as we are the most important members there. I utilize the Life TIme Cafe several times a week and utilize a personal trainer 2-3 times a week. My wife attends classes atleast 3 times a week. We use the indoor pool several times a month. There are times that the fitness floor is busier than other times but I have never found that I had to wait very long to use a machine or weights. I have never waited for a treadmill or an elliptical machine. I have utilized my free monthly passes for friends to try out the gym numerous times and they are always blown away at what Life Time offers. Did I mention there is even a bar at the gym! Great for the post workout pain :) I have yet to find something I don't like about this gym and have been a member for for over a year. I have had gym memberships at numerous other gyms over the years but have never experienced anything like Life Time Fitness. read more