We have been looking for a gym that wasn't overly expensive and that was close to what we have been going to for years. All we have found are private gyms, anytime and of course Lifetime. Which I'm sure is lovely but not really my vibe. If this feels like you, this is your gym. read more

Absolutely terrible experience. Bathroom is always disgusting. waste Bins overflowing 9/10 times I've been in there. 85 bucks for what? a bunch of staff that stands around and doesn't welcome you in and can't clean properly? Yeah 85 really seems worth it. I got suckered into their "personal training" for $450 a month. Literally an AI meal plan. When I added the calories and protein up (didn't even include carbs or fat count) it wasn't even right! how are you gonna charge me almost 500 a month and can't even make an accurate meal plan? This gym is a joke and they're prying on you being honest and new to the gym so they can squeeze an exuberant amount of money for a false sense you're getting a nice clean gym with a friendly staff. You're not. The atmosphere is judgy and just off. Please head my warning and save your money this gym sucks. read more

Please tell people if they aren't using the weights for anything else but photos, to please do that crap somewhere else. Shannon Middleton, Taylor Monaco and James Middleton. They're always taking up machines for photos. And the smell is appalling. read more

Carbon Performance - "Influencers ruining our gym with their tripod setups. And, this group specifically smells pretty bad when you walk by them." - Gyms Near Me - Franklin, Tennessee

My wife and I just moved to TN this week and went gym shopping in Franklin, and landed here. Has all the equipment you need, and the membership is reasonable in this area, compared to other gyms around here. Equipment is dope in here. Better equipment than the Y and Lifetime IMO. Love the atmosphere. Filled with people getting ish done. Can't beat it. It's a bummer about the 1 star reviews. I don't think this gym deserves it. I get bad costumer service, but it doesn't reflect how the gym is. People have bad days, and people make mistakes. All in all, 5 star gym. read more

It's an alright gym some of the trainers seemed like know it alls when hearing them talk to each other. some of them mainly the female trainers would pose for mirror selfied or even have someone video them working out. ‍ Too crowded to be doing stuff like that. Would suggest going somewhere else due to how crowded it gets. Makes it hard to enjoy yourself. Couldn't rly do another session with my buddy who got me in that day. too expensive and there no time for bs. read more

The gym is nice, clean, well laid out. No problems there. Most of the staff is friendly and helpful. The manager behind the counter was a total jerk when I asked about some of the ammenities. "Excuse me are you a member here (insert condescending tone)?" I explained I was there on a day pass and she scoffed so I left. It was unnecessary and I guess they were a little busy but it's confusing because their cold plunges are not connected to their main facility. It's a separate membership which is NOT explained on their website. Their Franklin facility is straight forward and didn't have any garbage attitudes. I'd go there instead given the option. read more

I've been a member of many gyms and Carbon is by far one of the best. If you're a lifter, this is the best gym in town. They have Arsenal Strength equipment: Pendulum squat Hip thrust Vertical Leg press Leg press and a split leg press Multi hip Three choices for machine lateral raises V squat At least three calf raise variations Two smith machines, one straight and one angled It's new, clean and fairly well maintained. We use the daycare once in a while and my granddaughter loves the girl who works it. They have princess dresses, a climbing wall and when we pick her up, she'll have done an art project. If I had to complain, it'd be the spray bottles not always working or paper towels being out sometimes. Things have broken because there is so much use, but they get fixed pretty quickly. read more

Carbon Performance in Franklin is easily the best gym in Tennessee. The staff is so friendly, the gym is extremely clean & the equipment is top notch! If you don't have a membership, you're missing out. Excited for the Nations location to open!! read more

Can't say much for the gym. I cancelled when Carbon bought out Franklin Athletic Cliub. I have been going in circles with no help on stopping the monthly dues from hitting my bank for nearly 2 years. I have called numerous times with no help, they can't "find me", but my bill goes up and they charge the semi-annual fees no problem. Beware if you join that you may have to change your bank account, or take them to small claims court to get the charges to stop or be refunded. That's probably my next step unfortunately. I have been nice and overly patient. They owe me nearly $800. read more

This is a nice looking gem, state of the art, loads of amenities ,friendly staff. But I will warn the older age groups that this is a pretty young crowd and I felt, being in an older age group , a disconnect. Now maybe the ageism was all in my head, but I feel like there is something to that ultimately. Also I tried the personal training. In fact I gave it a month or so but time and time again it was cancellations and rescheduling and I got pretty frustrated with that, This was hard because I liked my trainer who was really nice. But I'm serious about my goals and getting in shape and I need somebody to show up consistently . if you are young and fit and want to be seen and social at a gym, this is great for you. But if you are older, trying to get in shape for your health, and serious and focused - I don't know there might be better options out there. read more

From out of state and visiting a friend who brought me in for a workout. The inside looks very modern and cool. The equipment was top notch which really helped with permanent injuries I have. People very friendly! Highly recommend! read more

Lost $70 here due to an employee screw-up. When I reached out the rep refused to refund me the $70, instead only offering a 1-week pass that they know I can't use (since I've moved). This for one of the regulars at this gym. Their reps saw me all the time. The employee who signed me up claimed they set up the membership to cancel in advance of when I was moving. After I moved, I was still charged ($70), despite not going to the gym anymore. When I contacted the gym about the error, they claimed I should have given them 30 days notice to cancel. When I had notified the rep months in advance to cancel, hence why they told me it would be cancelled in advance. I see there is another review on here which describes a similar issue, so this is not a one-off: this is intentional and a recurring issue with this gym. Not sure of the reason for treating customers like this. I recommend people look elsewhere in the area. This isn't a good enough of a gym to justify such poor customer service. Plenty of better options. read more

I was verbally accosted by staff for 5 mins while leaving at the front desk in front of multiple other staff and members; was accused of bad mouthing this said staff member and brought in to childish gossip and drama that also involved my special needs toddler! Never in my life! I'm appalled at the unprofessional staff and the lack of accountability here. This gym needs to do a clean sweep of employees and do a better job training. Mind you, I have literally only been a member for one month and all this happened to me! Do better carbon! read more

Carbon makes it ridiculously hard to cancel memberships! My mom is very ill, already hasn't been there in 45 days and after my dad called to cancel he was told he had to email. So he did, didn't get a response so I messaged on messenger and was given yet another email address. That email bounced back so I messaged on messenger yet again. Someone contacted back finally and since they have a 30 day heads up requirement to quit a gym they are pro-rating us 5 additional days. Definitely only in this for the money, will never recommend or be back. :( read more

I asked to cancel my membership last fall. I realized I could pay a little bit more and take my entire family to the YMCA. They won't have to pay extra for classes and can use all the amenities. When I asked about canceling at Carbon, they told me it would be frozen for three months, and they would reach back out to me. In January, someone called me and asked if I wanted to cancel or unfreeze it. I explained that I bought a membership elsewhere and to please cancel it. Today, I realized that they have been charging me the last two months. When I called to inquire about the $100 that I am out, they told me that they don't do that kind of stuff and would never ask to unfreeze it. Basically, they are calling me a liar. Bad business. Bad customer service. Lies. Not worth the money. You get the same stuff at planet fitness for a fraction of the price. read more

I think the final straw for me was the impromptu Christmas party they had for the employees last month with no heads up to members about closing early. I didnt find out until I got there as did everyone else. I get that the employees work hard and deserve recognition but this is also a business with paying customers, give us notice so we can plan accordingly or offer to let us use the other location which normally costs extra and "elite" for some reason. Its not my definition of elite for what it has vs the additional cost. I thought that I would never say that I missed when it was FAC but I do. Some things haven't changed from FAC like broken equipment (sitdown cable machine downstairs, recumbent bike upstairs) that have been broken for months with signs on them. For the price which doubled from what FAC members paid its just not worth it. It doesnt smell clean because it isn't. It is so overcrowded but they are recruiting more members. The parking lot is full so where will all the new members park much less workout? There are machines that I have never used because they are always busy with kids texting or just sitting on them and not using them as well as al being plate loaded which takes twice as long to use compared to the Cybex. They are marketing to a specific clientale which is the elite bodybuilder while slowly weeding out the original FAC members and raising prices, dropping all insurance programs like Silver Sneakers, etc. After remodeling the bathrooms they installed new lockers that don't lock. What's the point of having lockers that dont lock? Members all carry bags around with their personal belongings. It's not safe to leave them in a unlocked locker or leave them in your car. The owners arent from here so they don't know that there have been break-ins and theft as long as there has been a gym there. Yes its Franklin, but we still have crime. They have replaced the bathroom faucets twice. The first time they didn't have hot water which they do have now. There aren't alot of full service gyms in Franklin but there are better options for the money. Why pay more than double for mostly plate loaded machines always busy, broken original equipment that aren't kept up. The owners walk right by people and don't say hello. For the cost, I would think a simple hello how are you would be nice. Its the south, we do that. Unless you are a pro bodybuilder this isnt the gym for you. It used to be for the average person but they are alienating us regular folks. I can afford the higher price, I just dont want to pay for equipment that I cant access due to machines being busy constantly and bro's posing everywhere and way overcrowded. Childcare and classes are all extra. For that combined price you could join Lifetime down the street. I had high hopes after the remodel but its not better than before, its worse. I dont need "more than a gym". I just need a gym with clean and functioning equipment where I can get in a good workout and go home. There are better and cheaper options in Franklin. I didnt realize how nice other gyms were and what I had truly been missing until I tried some of them out with a much more positive environment. read more