I absolutely love this club. The classes I've been to are excellent, the gym is incredible, and the spa is a great bonus. Also, I use the pool for sunbathing and relaxing after workouts. For the monthly price of most yoga-only studios, this gives so much more for your money. I hope I never have to move away from here because Cherry Creek Athletic Club is such an uplifting part of my life! read more

Played competitive squash for many years. Have been in clubs all over the eastern and midwestern part of the US - many of the best in the country. CFNC ranks high on this list and 1st among "commercial" clubs. Extremely well managed from GM down. Extraordinary professional trainers in every area. Pilates team themselves great athletes. No pressing need to expand, and they decide to add a third to the expanse of this great facility. Beautifully executed. Love the joint. Thank you! read more

This is an excellent club. Their facilities are always kept up-to-date with the latest equipment. I workout in their swimming pools every week. They have a great swim program as well. They have a 20 M indoor pool and a 25M outdoor pool. The locker rooms are really clean. And the staff is usually very friendly. For the monthly fees you can't go wrong with a membership to this place. read more

So, if you want good customer service, don't go here. You are not even allowed to drop off an item at the front desk for your spouse who is planning to come in later but may have forgotten something like shoes. By the way, the JCC allows this- they said they do it all the time. The Orange Theory I go to even has extra running shoes in case someone forgets theirs. How ridiciulous! read more

CCAC is a phenomenal place for a family or single membership. The class options are insane, there's always something going on mornings, lunch times, or nights. It's great for winter workouts when the weather is bleak, or the summer when you need to enjoy a pool. The kids pool is amazing, and really beneficial to getting kids acquainted with the water. The layout really caters to kids of all ages. Speaking of kids, the Kid's Club, for daycare, is great. We have daycare and still use this when we need a weekend workout, or when daycare closes over long holidays. The club is always clean, and almost always open. It has proven a great tool in maintaining a workout habit with a very young couple of kids. read more

Buyer beware! Nice facilities but the staff does not care about its customers. My husband and I signed up for the January young professionals promotion last year and our rates jumped 25% this year. They make the rules very complex (I had to make 4 separate trips to the business office to get an official answer on what my new rate would be because even their staff did not understand what was supposed to happen). I also recently used the spa and the staff had no clue about their specials. I spent over an hour and half on the phone or at their desk over several WEEKs to book two simple 25 minute services, which were just OK. They show no regard to their customer's time or money. Very disappointing for the "family run" business we were sold on at signing. read more

Would give less than 1 star if I could. Terrible customer service. Dishonest. No reductions in rates for half the gym being closed for construction. No attention to rules of track. No reductions in rate for broken amenities. This gym is a waste of your time and money. read more

Fantastic facility with a great staff. Never have to wait to use anything, there is such flexibility and openness. Top-notch club with everything you need, especially the steam room, sauna and olympic size pool. Solid location, never crowded. read more

I have been a member at CCAC for a few years and they have made a lot of improvements to the space and equipment since I have been there. The club is never too crowded no matter what time you go so you don't ever have to wait for machines, which is nice. I am hoping to see some renovations to the locker rooms next! read more

Nice club. Great trainers. Tribe Fit is fun challenging and I love it. Staff keeps the club clean. Only thing missing is Tennis but otherwise it is a complete gym workout facility and health club. read more

I have to move my review over here as well, to much complaining over locker room nudity. Unfortunately, it is a locker room people and there is a big generation gap between members. Just divert your eyes and deal with it. The staff are amazing and friendly. I signed up over e-mail and cell phone so I never got a proper tour of the premises. I arrived at 5am for my workout and asked for a quick tour and was immediately helped and it wasn't a half a$$ed tour, it was as complete as it gets, questions answered and more. I was very happy I made the blind leap with this place. The pools are amazing, so are the locker rooms. I like walking around not fearing what disease I will pick up from the equipment, the pool, or the locker room floor. read more

I've been a member at CCAC for over 30 years. I seen and experienced the many improvements and many exercise classes they offer. It really is one of the cleanest clubs with a very friendly and accommodating staff! The spa and i!ink coffee services are nice amenities as well, read more

I have lived in Denver for 30 years and have been a member of several clubs. Don't bother with this one. Like others have said, the clientele is old, grumpy, entitled, and walk around like they own the place. The club inconvenienced us for almost a year with "improvements" and they shouldn't have bothered. A waste of money that does not improve a members experience in any way. I had a complaint about another member and when I asked to speak with the general manager she was rude and blew me off. She is unqualified for her position and totally unprofessional. I jumped for joy when my membership expired and will never step foot in the place again.. read more

Of the nicer fitness clubs in Denver, CCAC is definitely a reasonable price, but it just can't compete. I've now come back twice in the last 8 years and am cancelling my membership again. They had a long construction project going on which essentially ruined the family pool atmosphere (photos on the web site are old and don't show the 40 ft concrete wall that now runs up against the pool) and really didn't add much to the gym. I know that they are trying to compete with some of the higher end fitness clubs in town, but they spent a lot of money for not much benefit except for more space between the machines. Pros are definitely the outdoor lap pool in the winter, the locker rooms/showers, and the squash courts. Ignore the 5 star posts that have been planted by staff and members of their business office. read more

Really terrible customer service. Charged full membership even though was supposed to be still on hold per discussion twice with membership and when I called in, received the rudest treatment. Other than one team member I've encountered, they mostly don't care about you and that's made extremely clear (while charging $160/mo). read more

The Club is consistently awesome. I am a swimmer and the pool is always just right. Chlorine mix is not too much and not too little. Goldilocks would love it! Also the locker rooms are kept well stocked and clean at all times and that is a tall order. Keep up the good work! read more

I had a great experience with Arianna in the sales department. She was incredibly helpful, responsive, and friendly. The staff has also been very kind and positive. I absolutely love the space and recently joined as a member. I received a wonderful welcome email from someone asking if I needed anything. I responded by saying that I am on crutches and that getting out the pool has been difficult because it isn't ADA accessible. I have received no response and am a bit disappointed. I have also shared it with multiple staff members and nothing has changed. Surely, I am not the only person that needs ADA options. read more

Been a member for almost 10 years now. The renovations to the club have been fantastic. I go for the basketball mostly which has good pick up games that are pretty competitive. The outdoor pool and hot tub are also very nice when the weather is good. They also have tons of free classes and yoga as well as a full health spa. Yes, it is an expensive club to be a member of but that's what you pay for a high end club nowadays. If you don't like it, well don't join then, but don't complain about it and give it a bad rating because it's too expensive for you. No different than eating at a fancy restaurant. You get what you pay for. Oh yeah, and they have a big parking lot with free parking. Something that is rare in cherry creek area. read more

The gym is awesome- never packed, easy to get in a great workout anytime of day. Friendly, helpful staff with a great wealth of knowledge to lend a hand anytime. Ton of classes one on one or group settings. Indoor and outdoor pools. Locker rooms are always well kept. read more

First, the Kids Club here is outstanding. There are people working there who have been watching my now 3-year-old since she was only 8 weeks. It is really comforting that I'm leaving my kid with familiar people while I work out. This gym has a really extensive class schedule and updated open gym facilities. We have been here as a family for 7 or 8 years and because I go almost every day, it is worth the money. read more

We have been going to the cherry creek athletic club for years and it has always been awesome. The staff is super friendly and the equipment is top of the line. I highly recommend this club! read more

I switched from the 24 Hour Fitness on Colorado Blvd to Cherry Creek Athletic Club a few years ago and I couldn't be happier! CCAC has great facilities, great service, and a great staff. I was a member at 24 Hour for 3 years and not a single staff member ever greeted me by name, but at CCAC I am always greeted by name and have been able to build some good friendships with other members as well as the staff. You can opt for the cheaper clubs like 24 Hour, but you'll get what you pay for. At CCAC, you will get the "latest and greatest" equipment, clean facilities, and an overall good experience. Highly recommend! read more

Purchased a $150 spa credit for my wife for XMas. Wife wanted something else, so I called to ask for a refund. I had to call 6 times to get the spa manager Amber. She told me she would look into and call me back. I called her back after not hearing from her in two days. She told me she couldn't refund my money. When I asked why she said no one had ever asked for their money back before. I told we didn't plan on using it, so it was basically useless to us. I understand everyone needs policies, but this seems ridiculous considering we never used any of their services. read more

I have not had a good experience at this club, and I have given it almost a year. For the price, this facility is not that great, I have had hit or miss instructors, and it is crowded, especially in the locker room. I thought Colorado was supposed to be friendly. We are new to the area, and while CO has been friendly in other areas of our lives, especially customer service in stores and restaurants, this gym misses the mark. I find the attitudes of the staff cold and indifferent, wary almost. And the other patrons are unsmiling. It is not a down to earth place. I don't mind paying a lot for a great experience, and I did so in our previous city. And that athletic club felt like a second home. But at Cherry Creek Athletic Club the price is high, but the experience is not good. Too much attitude, and not in a good way. 3 mothers at my children's school so far have told me they quit this club to join another one, farther away. read more

This club was seriously downgraded following being purchased by Lifetime Fitness. Breaks my heart after being a happy, healthy member for over 10 years! It now has cheap finishes/furthiture, a poliferation of large ad-filled video screens, and has lost its yoga equipment and instructors. I am shopping a better place. read more

My experience at this club has been disappointing. While the facilities are fairly nice, their standards of maintenance and customer service do not justify the high monthly membership fees. There is a fair-to-good selection of machines of all types. But unfortunately, the condition of the machines has been in a steady decline for the past 1-2 years. With each passing month, there are more and more wobbly, noisy and defective machines that need to be fixed or replaced. Some of the elliptical machines "slip" if you turn the resistance up too high. There's a standing leg curl machine so wobbly that gym patrons have been cramming wet wipes under the shorter leg to keep it from moving around. These and other problems were reported weeks and months ago, but the elliptical machines continue to slip, and the wet wipes crammed under the leg curl machine remain in place. The idea is that gym patrons should report problems by listing them on a log sheet posted in each workout area. This is easier said than done, though, since there are almost never any pens near the log sheets. I have even brought my own pen and made a note on the log asking them to attach pens to the log sheet holder. These and other requests were crossed out -- anonymously -- but most of them were not addressed (including the request for pens). Of course, I understand that there are probably valid reasons why some issues aren't being addressed. In my attempts to find out what these reasons are, I've left comment cards with my contact information. I've never received a response from management to any of my comments, even on the ones where I checked "Yes" on the form under the question "Do you wish to be contacted?". In this regard, the club's level of customer service is simply shameful. read more

While I had no problem with the facility itself, trying to deal with the accounting and membership people is a nightmare. First, there was a discrepancy about when we canceled our account. Then, after I went in, spoke with someone and payed what I was told was the balance, they continued to bill us! A year later I get a surprise phone call from a collection agency threatening to damage my credit and pursue legal action. Further, they have a policy of not accepting phone calls but only returning them. What kind of service is that to their members? I am an upstanding person who pays my bills and I feel as though I am being robbed. Join CAC, DAC or any other club but beware of bad business practices at CCAC. read more

Used my living social coupon for express manicure. Glad I did, as this place feels a bit outdated. The gal who did my express mani was nice enough, but that she'd been doing nails for a year was surprising to me because there were just so many things that seemed amateurish. Check in was a pain because I didn't have my coupon "printed" out to hand them. They almost wouldn't let me use it, but when I said they bumped my apmt. I had 2 days ago, perhaps they had SOME compassion for me? Not sure. Customer service left a lot to be desired, too much to list. I would not recommend this place in any way shape or form! Perhaps they'll read this (if they are in anyway interested in improvement in business areas and customer relations), and make some changes and updates. Now I've given FREE advice to them. They should pay ME for my time! Honestly. read more

I signed up in the midst of a move from Arizona, during a divorce, while I frequently travel for business. They took my billing info and I was under the impression that it would be automatically deducted every month. The gym itself sucked, the basketball court was always full of the same people who always seem to play together. Pool is overfilled with over privileged moms and their kids. So not only did I not go and was waiting for my membership to just run out, now I get a call from a collections company saying I owe them money. How does that happen? They sent me a couple of emails that went to spam but why didn't they call me? I just don't get it. read more

I've been a member for almost four years. While I like the facility and classes, this club is awful if you have kids. I sign mine up for the summer to use the pool. The Kids Club is horrible for older kids. They basically stick them in a room with an X-Box. Kids Club staff is not at all friendly. They won't let kids in the pool area until 10 am so if you are done with a class at 9:30 you basically have to sit and wait to get to the pool. CCAC better hope a family-friendly club doesn't open nearby or this place will lose half their membership. As my friends who are members and I always joke, CCAC hates kids. I have friends who have left for Colorado Athletic Club b/c they cater to children with fun kids club activities and a great pool area. Next summer we will be joining them. read more

My friend and I went Athletic Club Shopping the other weekend. We just moved into town and are on a mission to find the best overall club to join. This place had everything except for tennis courts. Courts are located nearby at a satelite location FYI. The pools were crowded with hip young families and the parking lot reminded me of the lot at R.L.S. High School. The only down side is that the membership salesman kept asking us if this place was in our buget. He also sat us down to talk about rates before our mini tour. If he only knew that we were transplanted from S.F. he wouldn't have repeatedly asked us if we could afford Cherry Creek. One can easily drop $100 a night on a few cockatils in the city. read more

Great pool, zero entry great for kids, nice, clean well-kept locker rooms w great sauna and spa.

About 6 months ago I was looking for a change from the packed, meat-market, no-amenities gym down the road. I wanted a gym where I would be treated like the professional grown-up that I am, and CCAC is it. I walked into CCAC to check it out and I happily signed up for a membership on the spot. Everyone is friendly and professional, there are lots of group exercise classes (try the ballet sculpt- worked muscles I didn't even know were there!), and I've never had to wait to use a machine. I've had a few sessions with Robyn, one of their many personal trainers, and she is awesome. Even when I'm just working out on my own, the personal trainers are available for questions. Just having them visible is a great motivator- keeps me from skimping on my workout! The club is also very kid-friendly. My son loves playing in the Kids Club while I'm working out, and we're anxiously awaiting warmer weather so we can play in the pool. My only complaint is that there isn't much open area available for working on mats or free weights, but this is a small issue compared to all of the other perks. Joining CCAC has made me enjoy working out again. read more

What a great club!!! Fantastic classes, all at perfect times. The thing that really caught my eye was the fact they had both indoor AND outdoor pools. They also welcome kids, yet keep them separate from the adult areas allows me to step away and recharge. The staff is super friendly in membership and are always willing to address any concerns I have. It's about time Denver has a club that's not only a sanctuary, but also a social community. I love the fact it's not so pretentious, unlike some other clubs around town. Thanks Cherry Creek Athletic Club. read more

This is only reflecting my experience with their registration office. I am also posting again, since my prior comments were removed for an unknown reason. The club itself is fine. The facilities are fine. For folks who want a quiet and clean place to work out, this is it. However, be careful about the contract you sign with them. I signed up almost two weeks ago under an employer discount. Then started to receive emails from the woman who signed me up, saying they needed additional documentation. Apparently, she accepted documentation that was not acceptable. Long story short, we had a good 2 dozen exchanges about her wanting my employment contract, and my requesting to talk to their general manager. I would understand all of this if I had been told about this the day I signed up, or within the 3 day cancellation period. Not 2 weeks after the fact. After many more headaches and back and forth with the representative who was reluctant to have me talk with her general manager, I did get the phone call I requested. I offered to send the documentation, and was "warned" that my employment would also be verified in an audit, and if there was a problem, I'd be called again regarding my rates. I asked her to clarify if there is a distinction between 1099 and W2 employees for this process. I did not get a clear answer. Just that if the employer did not verify my employment, I'd be having another issue with my rates being changed. I suggested that they make this clear to prospective members upfront, rather than rushing to sign people up (she seemed annoyed by my suggestion). I have opted to not use an employer discount, as I want NO excuse for a rate change. They are re-doing my rate contract and sending it over. I hope this is the last of the hassles and that I can just focus on my workouts/training. As I said before, the club itself is nice, but move cautiously through the sign up process. read more

Simply the best health club in Denver. All inclusive amenities, great staff, and a very clean environment. The GM has made every effort that no detail has been over-looked from tile to ceiling. If you're looking for a club that allows you to cover every corner of your fitness needs, this is the place. It's affordable, and all the classes prove that they have a genuine interest in the needs of Denver/Cherry Creek residents. They give you a couple days FREE to try out the club and feel the experience. Everything from a clean private locker rooms, to towels so you don't have to bring one from home, to shower amenities...this place is AWESOME! read more

This is a great gym. The facilities are nice and clean. I enjoy coming here. This is the best gym I have been to in Denver. Definitely worth checking out. read more

I have been a member of this gym since 2005, and with four other gym memberships between my husband and I, this is the best gym in the area. There are no meat heads like 24 Hour and Ballys, the equipment is great and always available without a wait (except once in a while upstairs if you are lifting), the pools are great for exercise and for some nice Sunday lounge time, and they have great classes. The yoga classes are really great, but certainly not as challenging as Core Power, so I wish they had a few more yoga classes that go beyond the basics. Locker rooms are great, with the best steam rooms that smell like eucalyptus. As for the whole kid thing (we don't have any yet) I was never really bothered by them, but there are a whole lot of them in the summer by the pool. read more

Just a quick word about this beautiful facility and the nice people who work there. Upon entering the magnificent lobby, you get a quick first impression that this is a first class location. I was greeted with a friendly smile and given a personal tour. Every room and piece of equipment is spotless. I'm talking CLEAN from top to bottom. The shower/locker rooms are fantastic. There are indoor and outdoor pools. The basketball gym rivals any other. I highly recommend the Cherry Creek Athletic Club! read more

I love CCAC! I work out almost every day here, and hang out at the outdoor pool in the summer. The atmosphere is relaxed, and they have every kind of equipment and class you can ask for. There is also a beautiful waterfall jacuzzi to relax in after your workout. Highly recommend. read more