Quick, painless, and efficient…read more Parking: The worst part about this location is parking . I parked in the cvs parking lot since there wasn't anything available. It's a short walk but I was a bit nervous about the tow signs Service: The service was great. The team was nice and I was in and out in no time Space: The space wasn't anything too exciting. Clean and spacious. There were chairs in the front lobby to wait but I had no wait at all

Pros: The website was easy to use and the location was convenient…read more Cons: I am a "hard stick" so I wanted to make sure they could accommodate me. Tried calling a couple times, but only got the answering machine. I went ahead and made the appointment because I figured if they are in the business to do blood draws, surely they have encountered tiny veins like mine. Unfortunately for me, that was not the case. The tech was kind and I was hopeful, but he was not able to get the needle in my vein. I prefer not to let them "dig" for it and, to his credit, he didn't seem to want to do that to me. He offered to let me sit for a few minutes and then try again. I declined. TLDR; if you have tiny veins, are a "hard stick" or need any other type of "accommodation, you'll be better off at a Quest Lab location.

Very kind and compassionate care. There is a wait, but it's free! I recommend you arrive as early…read moreas possible. They were especially considerate of my fear of needles, and we're very accommodating. The whole thing was pain free.

they're in here getting stoned. been here for over 2 hours just to pick up the medication and they…read morespent more time choosing what flavor boutiq they wanted then actually helping anybobody

EXTREMELY LATE ON MY LABS!! My appointment was on April 8,2026 which I had labs done. The patient…read moreportal had NOTHING on it for over a week, were not updated with medication to take until TO GODDAMN DAY, April 22, 2026! BUT, go to their instagram and tiktok and they have RECENT posts up! WHAT THE FCK! I am beyond irritated because the customer service has completely gone to shit. Cant get calls answered, the girl dont never know anything. Omg i'm so blown and aggravated. Now I have to find yet ANOTHER obgyn because this the bullshit as a black woman I left the previous place about.

I am BIG on reviews. Reviews are from real people experiences and even though we read the bio, the…read morereviews will persuade us the most. Availability: I love the fact that they are open on a Saturday. This helps tremendously and I really appreciate that. Communication: The receptionist, the patient portal, and the doctor communication is 10/10. I was at work and was able to do a virtual call about my ultrasound results. Super convenient. I also sent a message in the patient portal and I kid you not, it was 7:20 in the morning and Dr. responded in 5 mins. I love that!!!!! I read about the receptionist having an attitude... NEGATIVE! Always professional and kind. Ambience : Clean, peaceful and welcoming! Overall 20/20 Thank you sooo much!

We had a staff member who suffered a deep cut on his hand ... took him to this urgent care and the…read moredoctor took care of it. she was grea! she spoke fluent Spanish and was able to explain what was happening through the procedure going to an ER would he at least 4-5 hours... coming here was less than one hour! super efficient and great patient care!

Highly recommending the Equity Urgent Care Clinic on S…read more Shepherd. Due to a fender-bender collision on my way to work Thursday morning, I had a whiplash headache. I visited the clinic to be examined for possible concussion. I arrived at the clinic at about 10:30 AM. After paperwork (identification, insurance, symptoms etc.) I saw Dr. Hopkins within 15 minutes. She examined, diagnosed and discharged me all within 20 minutes. She was thorough, efficient and caring. I was back at my office by 11:15 AM. I don't think I have ever had such efficient care from any medical facility in my life. And Mary, the receptionist was wonderful, thorough and compassionate. I highly recommend this clinic and give it a 5 star rating. Sandra J.

yo. voy. a. esta clínica por. Anios. siempre fue. un trato muy bueno. pero. ahora cambiaron Greo de…read morepersonal. y es muy fatal. todo. tengo días. sin medicamento soy. un paciente. de hiv y tratado de hablar. con el que hace los papeles. en la clínica Greo que se llama tayron I no le am ayudado en nada incluso hablé. con la farmacia de allí nadie. a podido. comunicarse con migo para. ayudarme. con medicina que. en realidad. la. estoy necesitando la vez. pasada. también.estube casi 3. meses. sin medicina. y nadie. de los que trabaja. allí. le importa la salud. de ningún paciente yo estoy bajo un programa. de asistencia de medicina. y nadie. me ayuda. en. esa. cliinica. espero. alguien pueda. decirme. cómo puedo a ser. para conseguir. ayuda. ya que esta clínica. está jugando. con los. derechos de la salud. en Houston Texas. oh si alguien sabe. como. yo puedo hacer. para reportar. esta gente gracias

This was my first time visiting, I saw an advertisement on a billboard while driving on the highway…read moreand decided to check it out. I had the best nurse who was warm and soft toned. It was a pleasant experience. 10/10 would highly recommend.

I have been going to Dr. Kelly O'Brien for about 4 years…read more She is an amazing doctor and I highly recommend her. She begins the visit by listening and answering questions. She never hurries me or makes me feel like she doesn't want to see me. I like the fact that all tests are run in the building, so there is no running all over town for blood work, X Rays and such. Dr. O'Brien is also very positive. She accentuates the good things that I have done to improve my health. This makes me want to try even harder. She is very thorough and very knowledgeable. I am so glad that a friend recommended her to me. She no longer takes new medicare patients. Another huge plus for me is that she is always on time. I have never had to wait more than 5 minutes after my appointment time. The only negative aspect is that you have to pay for parking. This makes me feel like the Group is money hunger. Medical bills are high enough, without having to pay to park.

As they say, it takes one to know one. Since starting medical school in 1981, I have encountered…read morethe spectrum of physicians. Dr. Kelly O'Brien is the quintessential physician's physician.

Great onsite staff. Horrible customer service. They make you pay ahead of time on the phone before…read moreyou get there or know anything about them - it feels like a scam. Used the in-office kiosk, entered my info, then they pushed me to the website where I entered info again, twice. No indication of the payment, vague indications of the appointment. Horrible horrible horrible customer service experience. But I've already paid so I'm riding it out. If someone from Quest wants to contact me, I'd looooove to talk with you. Again, the onsite staff is just doing their job. It's not their fault. It's "nobody's" fault except the vague online "them". I'm sure the CEO makes a ton of money, is quite proud of himself, and tells jokes about patients at country club cocktail parties. Is it fundamentally worse than other healthcare? Hard to say but it's dehumanized, unpleasant, vague, all-about-the-money, and feels slimy and gross. It's Severance for healthcare. Would not recommend.

The service at this location is absolutely unacceptable. I came in as a walk-in patient, was calmly…read morefilling out my form, and simply waiting to add my insurance card. Out of nowhere, a staff member stormed out, raised her voice at me, and accused me of not "doing it correctly" -- without once asking if I needed help or clarification. When I explained that I was just waiting for my insurance card, she continued to speak to me harshly and dismissively before walking away to sit on her phone instead of offering assistance. This type of unprofessional, disrespectful behavior is the reason I chose to take my care elsewhere. If you want to be treated with basic courtesy and respect as a patient, I do not recommend this center.

I found this place on google due to having an unexpected emergency. My wait time was less than 5…read moremins. The staff is very friendly and helpful! The clinic itself was clean and everyone had mask on. The doctor gave me a few recommendations to cure my finger and wrote me a prescription. Hopefully, I won't have another emergency but if I do this will be my go to place.

I recently suffered a compound open ankle fracture due to an accident caused by a driver who ran a…read morered light. A week into my recovery, the wrap covering my leg from knee to toes began to come loose -- something my doctor said could be carefully re-wrapped, but which would be extremely difficult for me to manage on my own due to the extent of my injuries. I came to OnPoint, expecting to receive a few minutes of basic assistance and was stunned when the clerk conferred with the medical staff and informed me that re-wrapping is "not something they get involved with." When I said that I found it hard to believe they would prefer I go home and attempt this myself rather than offer minimal help, I received only a shrug. Since I can't drive myself -- it is my right ankle that is broken -- I had to arrange to be be taken to AFC Urgent Care on Weslayan, where the staff took a few moments to assess my situation and re-wrapped the loosened area without hesitation. They even invited me to return if the wrap should come loose again before my follow-up appointment. I understand urgent care facilities have limitations, but refusing to spend five minutes assisting a patient with a serious fracture -- particularly one who cannot simply drive herself elsewhere -- reflects poorly on this practice. I won't be returning and wouldn't recommend OnPoint to anyone in a vulnerable sitution.