I just wanted to let everybody know what my experience was and has been here at the Rose…read morefeatherwood, I got my mammogram in June of 2023, I have been trying to get an ultrasound Bob seed review since then and had been unable to had been getting the runarounds. I have no idea what made Maria o. From the rose call me out of the blue this woman called me and when I explained to her what had been going on, within a day I had got all my reports imaging and everything all together and submitted them to the Rose for a biopsy review this was less than a day people. I cannot express the gratitude that I have for this lady helping me as a matter of fact the whole staff at the Rose is so much on top of their assignments, things that they have to get done with their patients and everything else every single person that I have came in contact with have been such a blessing to me. I don't know if anyone knows but it is so scary when you have been told that you have a mass in your breast and can't get anyone to listen to you. Thank you Maria O. You have no idea how thankful I am for you and the rest of the staff at the Rose featherwood. Shirley Williams

I am extremely disappointed with my experience at The Rose. I was told I needed an imaging order…read morebefore scheduling, so I went through telehealth to obtain one. After getting that, I was then told the order had to be worded a very specific way. I corrected that and obtained the updated order, only to be told AGAIN that it still wasn't acceptable because it did not include both breasts--even though my concern is in one breast. This process has been confusing, inconsistent, and unnecessarily stressful while I am trying to get evaluated for a breast mass. Clear, accurate instructions should have been provided from the beginning instead of repeatedly changing requirements and delaying care. For a facility that serves patients dealing with serious and time-sensitive health concerns, this lack of clear communication is unacceptable. Patients should not have to navigate multiple barriers just to get an appointment.

mlss mone and polite and I gave her a 10 and she's good at her job and she went 100% to help me…read moreout. everything that she did was good timely matter very polite and easy to get along with..

I popped into Gulf Coast MRI & Diagnostics the other day via an order from my dr…read more I waited in the waiting area for a while before being called back but once in my ultrasound room it was an easy and generally comfortable experience. The best part of the experience were the sonographers. I enjoyed chatting with them and the conversation they held was perfect for keeping your mind off of what was going on. I found myself still wanting to chat with them as I was leaving but my appt was over and I had to go, lol. The front desk staff was also super polite and helpful. Everyone had great temperaments for dealing with a diversity of patient health issues.

Wonderfully run company with great prices. Lots of package options so there's something for…read moreeveryone in regards to affordability. Comfortable waiting area and sonography room. You can tell this company is run with love and compassion for their guests and patients. Can't wait to use them again for my 3D/4D!

Great place and the price isn't bad either. Absolutely love the owner she's so sweet and full of…read morepersonality

Don't bother coming here I have to take my aunt here to get X-rays and every time they can't get…read moretheir act together. I'm told at the desk I need an apt and I call they say they do walk ins the lady at the desk is 100% rude. This time they couldn't find the order when I know it's in their system 3 doctors have seen it and brought it up. My aunts 97 and can hardly get out the house and doing so makes her weak for days so thanks for nothing! Never ever ever coming back here

I would give them ZERO stars if possible. I waited 2 weeks for an appointment, took the day off for…read morethe appointment and they canceled the appointment without notifying me. They said the tech had a family emergency yesterday. That's not my problem. My problem is canceling it without notifying me and this personally cost me money because I took the day off and couldn't get in. They could have called yesterday but didn't call me at all.

Fantastic hospital! Doctors are top notch, very professional and caring; nursing staff are very…read morecaring and compassionate. I went into the emergency room with severe abdominal pain and the staff got me in with 30 minutes even the ED was full - they recognized that I was in severe pain. I was the admitted to the surgical unit and prepped for surgery. My surgeon showed up at 11:00PM!! And I was in the operating room within 15 minutes. They saved my life! I would recommend this hospital to anyone in the Southeast Harris Co area and beyond. Everything the medical center can offer, they can do as well, except heart surgery.

Attentive, quickly seen shortly after arriving for appointment. Kind staff, reasonable pricing for…read moreservices.

My dad had a scan here on 12/23/25. Most other medical facilities were either already closed or…read morerushed and unpleasant for the holiday season. The employees were so kind and helpful! The facility was spotlessly clean and the wait was not bad at all! I highly recommend Houston Medical Imaging!

They cancelled our appointment this morning because "unfortunately the tech isn't in today." We…read moreonly found out about this because my wife had a missed call from them on Friday afternoon. No voice mail was left. It's a good thing she called to find out what the missed call was about before going in, otherwise we would have driven there to find out they cancelled our appointment without telling us. We can't comment on the place itself, because they won't be seeing a dollar of ours. I'd suggest you consider the same. It was a total disrespect of our time to do this.

My experience with Tara in Dr. Russell and Dr. Barcio's office at the Willowbrook Methodist…read moreHospital location doing my sonograms have always been awesome! She is one of the most gentle yet efficient people that has done a sonogram for me. She has made my experience with seeing the development of my baby one to remember. I'm elated to see everything in my little human that she's seen and shown me via sonograms... I'd highly recommend Tara for sonographer of the year if there where such a thing.

Had screening here twice without issue however I ended up leaving today's screening without an…read moreexam. The technician was abrupt, slow and technically not proficient with the positioning. Not my favorite procedure and I prefer experienced hands and an expeditious but thorough exam. May go to a different facility and ask for an experienced tech.

Very nice and helpful. Very nice and quiet. The girls were sooo sweet, helpful and polite. I hated…read morewhat I had to get there but the atmosphere and friendly personnel made the experience great!

Amazing experience. I love the quality of care, no wait time and the staff were excellent in their…read moreapproach. I will definitely recommend this emergency room.

One star is way more than they deserve…read more I was picking my wife up after a long day of airports and driving. As she was leaving Hobby Airport, her right leg spasmed and she fell on her left side. She had never had anything like this occur before. The nice folks at Hobby helped her into a wheelchair and into our truck. She did not want EMS. As we started home, I noticed she was in much more pain than she had said and was complaining that she couldn't feel her right leg and she had crushing pain in her left chest radiating down her arm. Scared she might have a DVT causing a heart attack, I went to the first ER we could find. Unfortunately, it was Grace ER. We arrived there Monday night about 9pm. There was no one visible in the office and the light were turned off. I rang the bell, knocked on the glass, yelled, and finally, just before I was walking out the door, I decided to knock on the glass with my ring, just to see if that would get someone's attention. When I did, the person in the office, who was strategically sitting in the only part of the office you could not see from the window, was apparently sleeping and startled by my knocking. She asked me what I wanted. I told her I needed a wheelchair, my wife couldn't walk. She brought out a ratty old wheelchair and handed it to me. No offer to help. I got my wife into the wheelchair and rolled her in. We were met in the waiting room by a woman who asked what was wrong. I explained the injury. My normally stoic wife was in excruciating pain. They asked me for her ID and insurance card. I gave them both. They went in the office and came out to tell me their system said our policy was "inactive". It is not. I have used it several times already this year without issue. I was told, "We can't treat her if we can't verify your insurance". I explained to them that the insurance was good and my wife needed treatment. They continued to argue. Just as we turned to leave, a doctor came out and asked what the issue was. I explained the injury again and that I was afraid she had a DVT and she needed treatment. He said he would see her. We went back into a tiny, sketchy looking exam room, where he asked her about her injury and said he would order some labs and an echo for her leg. Just after he left the room, another man came in and asked for our insurance information again. I told him they already had it. He said he ran it again, and it still shows "inactive". We had been here for nearly 15 minutes and no one had provided any care. No vitals. No history. No nothing. The man said," We can't treat her if we can't verify your insurance, unless you want to pay out of pocket". I explained that we have insurance and I am not paying out of pocket, and under Texas law you are required to provide care even if I don't. I was very worried about my wife as the pain seemed to be getting worse. I was VERY angry. My wife said she wanted to leave and did not want them touching her. She was still in the wheelchair, so we started to leave. The staff, two women and one man, continued to argue with me and trying to get me to pay out of pocket. They followed me into the freezing cold parking lot and continued to try to get me to pay. As I opened the door to load her into the truck, the man stepped between her and the door and continued to argue with me. I got him to move. The doctor comes out and asks what was wrong. I said they won't treat her unless I pay out of pocket. He said he would. I said, "You might, but they won't (referring to the staff) and I'm not going to stand in the cold and argue with y'all while my wife is not getting treated." All four of them were on their phones speaking to someone the entire time. We left. I took her to the HCA ER in Alvin where she was seen immediately. See my review of HCA Alvin. They are awesome. About an hour later, a woman from Grace ER calls and tries to tell me it was a big misunderstanding and that she was mad because I said they didn't care about their patients (I did, they don't). She did not apologize. She said I was wrong, she does care about the patients and wanted to make sure I knew that. I told her that their lack of care could have killed my wife and I would never step foot in their ER under any circumstance. I will be filing my complaint with the Department of State Health Services tomorrow. If you've had similar experiences, please do the same. These people are going to kill somebody.