Oh, my what a WOW experience that I want to share! I had a Cardiac Calcium Scan performed at this facility this morning and the experience was well beyond my expectations! From the time I walked in the door, until I left, I felt very special. The atmosphere when you walk in is SO very friendly with the staff laughing and smiling and helping each other (very early morning with great attitudes), happy and fun signs stating, if possible, the Cardiologist will go over your results before you leave, and he did! The front desk specialist, Dinora, greeted me and was exceptional with not only me, but the person in front of me too. I could not have coffee because of my test, so I asked her if she knew if there was a Starbucks close by that I could go to after my test, and she said oh no, you don't have to do that! I can make you a delicious expresso or we have a variety of coffee with different creamer flavors, so save your money! And I did, and it was a wonderful cup of coffee that I was able to enjoy on my drive home! I noticed the Cardiologist, Dr. Cheong, came out while Dinora was checking me in and he assisted her with a patient waiting in the lobby area - such an engaging and humble doctor to do that! The specialist that assisted me in the dressing area and the Imaging Specialist, Mr. Arena, both were so accommodating, knowledgeable, and instructive with the imaging procedure and what to expect and when. After I dressed and as I was leaving, Dr. Cheong quickly came out of an area and took me to the computer screen to show me the results of my heart test and briefly went over what all of it meant and said my doctor and I would have the total results within 24 hours, mine via my email. I was so impressed with this facility and the transparency and the open concept of all the specialist areas and I happened to mention that I may have to have an MRI within the next few weeks and being fearful of have an MRI, the MRI specialist heard me and took over to the MRI section and showed me their state-of-the-art MRI machine, not a closed tube that you are squeezed in and claustrophobic, but opened up with TV screen to watch that would inform me of what will be happening next, and the fact that her window was right there by the machine and she would be looking at me the whole time, along with a squeeze alarm mechanism if needed that could be heard by multiple people, and this assured me that this definitely the place I want to have my MRI or any other imaging test in the future. The facility is also exceptionally clean, organized, and the medical staff are all long-term specialist from Houston Methodist, St. Lukes, and Memorial Hermann. Thank you, Live Healthy Imaging, for a wonderful early morning experience! read more