Great onsite staff. Horrible customer service. They make you pay ahead of time on the phone before…read moreyou get there or know anything about them - it feels like a scam. Used the in-office kiosk, entered my info, then they pushed me to the website where I entered info again, twice. No indication of the payment, vague indications of the appointment. Horrible horrible horrible customer service experience. But I've already paid so I'm riding it out. If someone from Quest wants to contact me, I'd looooove to talk with you. Again, the onsite staff is just doing their job. It's not their fault. It's "nobody's" fault except the vague online "them". I'm sure the CEO makes a ton of money, is quite proud of himself, and tells jokes about patients at country club cocktail parties. Is it fundamentally worse than other healthcare? Hard to say but it's dehumanized, unpleasant, vague, all-about-the-money, and feels slimy and gross. It's Severance for healthcare. Would not recommend.

The service at this location is absolutely unacceptable. I came in as a walk-in patient, was calmly…read morefilling out my form, and simply waiting to add my insurance card. Out of nowhere, a staff member stormed out, raised her voice at me, and accused me of not "doing it correctly" -- without once asking if I needed help or clarification. When I explained that I was just waiting for my insurance card, she continued to speak to me harshly and dismissively before walking away to sit on her phone instead of offering assistance. This type of unprofessional, disrespectful behavior is the reason I chose to take my care elsewhere. If you want to be treated with basic courtesy and respect as a patient, I do not recommend this center.

Quick, efficient service. Yes the building is old and in need of a facelift but that does not keep…read morethis location from operating appropriately. My lab technician was very friendly and fast for some routine bloodwork. In terms of COVID practices they have online check in where you wait in your car until you get a text and have plenty of hand sanitizer available once inside. Masks and social distancing are required of course. Parking is free in a garage located next door to the medical tower. Very easy to access.

Parked in the garage and Labcorp will validate your parking so it's free! I was in and out in about…read more10 minutes and the technician was great.

busy location in an older office building…read more there's always a constant amount of people waiting to do their labs. you check in via kiosks, which is efficient, but that also means that they get bombarded with questions each time a patient gets called. there are ample seats and a TV since you'll be waiting. the workers are nice, friendly and efficient. they are just constantly dealing with patients. there's ample free parking in the surrounding parking lot. it's fine if you're close. I'd go to another location even if it was a little further.

This facility is filthy and rundown. The electronic check-in process is confusing to many of the…read moreolder people coming in and there is no one there to help (which creates a line). The appointment time is, near as I can tell, just a random number. They call people on a first-come / first-served basis regardless of appointment time (I had a 10 am appointment for which I was a few minutes early but had to wait for people with appointment times from noon - 3pm). On the plus side, the technician was pleasant, professional, and efficient so 5/5 for her. The problem is the company and the awful facility, not the staff.

Excelente atención por parte de Juan y Lavenia ayuda my amables y no esperaba una atención tan…read morerápida

This is my second time at this location. I've had 2 different tests done here. This time was just…read moreas easy, quick and efficient as my first visit. If you fill out paperwork before you go in, all you do is check in, they'll almost immediately take you in the back for your testing, then you're out! If you don't want to wait hours to do testing, I'd recommend coming here.

Buyer Beware - Just Avoid this Company They sell half baked…read more"Rapid" Solutions that fail deliver results for $200. It's a scam and they lean on policy when you request a refund. They use hassle tactics to discourage you and create problems rather than solutions. They'll waste your time. Save your money and your time go to a different lab they're so many out there.

You have to pay up front what they estimate your copay to be even though it might be less and that…read morewill come off your card after insurance pays. Then the lady WOULD NOT listen when I told her which vein to use because I'm almost 50 and I KNOW since this is not my first rodeo but she insisted on trying her vein and failed so she wanted to try another, I refused and MADE her try do the vein I said which worked no problem. Just more stress than necessary. SMH not fun!!

They are in the business of stealing. DO NOT GET YOUR LABS HERE! They billed me about 5 different…read moretimes for a UA. I have paid nearly $500. Don't do it!

I sincerely want to express my appreciation to Toya, Michelle, and Keisha. The team was very…read morepatient, professional, and skills are impeccable when it comes to drawing labwork. They showed great mentorship to Liz. They're such an asset to Labcorp. I had such a great experience. This definitely goes above and beyond!! Quality care. Labcorp on Dotson rd.

Excellent service. caring professionals. Fair prices. Had a problem about billing, but Bill G. went…read moreabove and beyond to make everything right. My highest compliments to a quality employee!

The space is super clean, the service is not rushed which is super appreciated. The doctor takes…read morehis time to figure out what is wrong and how to help. I will be coming here every time I don't feel well.

Place seems nice but unfortunately could not schedule appointment due to incompotent staffing…read more Person on the phone said procedure will cost $250, but later I receive notification about upcoming appointment with price $775. Insurance confirmed $250 copay, but when I called to hmi, person on the phonei said they do not care about insurance. Incompetent staffing can easy drive people away from business. Suggestion is check with insurance details before scheduling appointment with this company.

After setting up an appointment, getting the copay amount and filling out all the paperwork, weeks…read morelater they canceled the appointment saying they don't scan faces!