Checked in online and waited under 10 minutes. I am terrified of getting my blood drawn and was…read morehaving a lot of anxiety but Shaniqua made me feel relaxed and the process was quick and painless. She literally gave me back courage to get my blood drawn because of how seamless it was. I would return to this location if I needed blood work again. Thank you so much Shaniqua you're the best!

The service at this location is absolutely unacceptable. I came in as a walk-in patient, was calmly…read morefilling out my form, and simply waiting to add my insurance card. Out of nowhere, a staff member stormed out, raised her voice at me, and accused me of not "doing it correctly" -- without once asking if I needed help or clarification. When I explained that I was just waiting for my insurance card, she continued to speak to me harshly and dismissively before walking away to sit on her phone instead of offering assistance. This type of unprofessional, disrespectful behavior is the reason I chose to take my care elsewhere. If you want to be treated with basic courtesy and respect as a patient, I do not recommend this center.

Not sure why this location has such negative reviews, it's the best lab I've been to! Super easy to…read morevalidate your parking and I was in and out within ten minutes. Very nice staff and clean office. It was early, but no one was grumpy or mean. Highly recommend! Only thing is it was a bit tricky to find the office, but maybe I'm just slow.

Ridiculous wait times. Over an hour wait. Understaffed. Appears to prioritize some people with…read morelikely higher revenue labs. Pick a higher quality place for lab work if you are busy like me.

busy location in an older office building…read more there's always a constant amount of people waiting to do their labs. you check in via kiosks, which is efficient, but that also means that they get bombarded with questions each time a patient gets called. there are ample seats and a TV since you'll be waiting. the workers are nice, friendly and efficient. they are just constantly dealing with patients. there's ample free parking in the surrounding parking lot. it's fine if you're close. I'd go to another location even if it was a little further.

Staff is extremely rude, I arrived at 9:25 for 9:40 appt. Checked in and selected to wait outside…read morewhich they would notify me once they were close to calling. I walked in as soon as I received my notification. I noticed my name was not on the screen and waited patiently another 25 minutes. Finally went up to staff and informed her that I had been notified that I would be called soon so I came back in and after waiting 25 minutes after my notification I still have not been called. The old lady with the heavy Latin accent rudely said she had called my name which in fact she had not. Still waited another 10 minutes. I ended up leaving to have labs drawn elsewhere If this staff can't get the simplest part of their job together with their customer service or appts then they need to stay home. It's a shame quest hires these people with brains that rattle like a box of rocks

My process was quick fast and easy , office was clean and they young ladies Jenny and Diana were…read moreamazing!

Excelente atención por parte de Juan y Lavenia ayuda my amables y no esperaba una atención tan…read morerápida

So I was completely stressing about going here after all the reviews, but boy did they make some…read moreawesome changes! First, their online check in system is great and super easy! Ms. Stephanie helped us, she was super friendly, we were in and out of the office in less then 10 minutes, that is my kind of visit. It was clean and spacious. Best Lab experience ever!!!

You have to pay up front what they estimate your copay to be even though it might be less and that…read morewill come off your card after insurance pays. Then the lady WOULD NOT listen when I told her which vein to use because I'm almost 50 and I KNOW since this is not my first rodeo but she insisted on trying her vein and failed so she wanted to try another, I refused and MADE her try do the vein I said which worked no problem. Just more stress than necessary. SMH not fun!!

They are in the business of stealing. DO NOT GET YOUR LABS HERE! They billed me about 5 different…read moretimes for a UA. I have paid nearly $500. Don't do it!

I sincerely want to express my appreciation to Toya, Michelle, and Keisha. The team was very…read morepatient, professional, and skills are impeccable when it comes to drawing labwork. They showed great mentorship to Liz. They're such an asset to Labcorp. I had such a great experience. This definitely goes above and beyond!! Quality care. Labcorp on Dotson rd.

This urgent care is awful. Go here for IVs I guess, but their medical capabilities are sketchy. I…read moreget they aren't doctors at urgent care, but I wouldn't even consider them nurses. The np had the audacity to ask me what I think the treatment should be for stepping on glass. Was barely able to clean the would, and let the receptionist wrap me. Then billed my insurance for surgery which then I had to pay a deductible for. They don't even answer their phones when you want to dispute it. On top of everything, the NP wrote incorrect notes which made my insurance claims a nightmare to settle. So many other urgent care options in Houston, don't go to Neumed.

I visited this clinic after being involved in a same-day vehicle accident. The airbag deployed and…read morecaused significant burns and abrasions to my wrist. Upon arrival, the front desk receptionist greeted us with an attitude that made it seem as though we were inconveniencing her. In contrast, the nurses were very kind, professional, and considerate throughout the visit. Dr. Ong examined my wrist and recommended X-rays. After the X-rays confirmed there were no fractures, he advised me to ice the injury and stated that he would prescribe a pain reliever and an ointment for the burns and abrasions. What was concerning, however, was that Dr. Ong appeared ready to discharge me after a $350+ visit without cleaning the wounds, applying any ointment, or dressing the injury. My wife had to specifically ask whether he planned to treat the burns and cuts before sending me home. "Oh..yeah, I can do that" was his response.  The experience became even more frustrating the following day when I went to the pharmacy and was informed that only one of the two prescriptions had been received. I called the clinic and was immediately placed on hold. After waiting for 20 minutes without assistance, I decided to drive back to the clinic in person (less than 1 mile away from pharmacy). When I arrived, the receptionist who had placed me on hold was sitting at the front desk looking at her personal cell phone. After speaking with Dr. Ong and explaining that the pharmacy had only received one prescription, he simply stated that he had forgotten to send the second one. Overall, I found the level of care, attention to detail, and customer service disappointing. While the nursing staff was excellent, the experience with both the physician and front desk staff left much to be desired.

Went for CT scans (w & w/out contrast)…read more Pros: - Short wait time - Minimal paper work to fill out - Was told cost upfront so I was mentally prepared - Amazingly supportive and compassionate staff Cons - There was a complication with the contrast which I guess is really rare so there was lots of pain and swelling in my arm.* *My complication wasn't due to the staff and they were incredibly responsive when I started showing negative signs. I hate needles so the whole thing was traumatic for me but the staff made me SO comfortable and really took great care of me. Pain went away shortly thereafter and all the swelling was gone within 24 hours.

42 minutes on the phone to schedule. Heavy accent. Difficulty in understanding Lied to me about the…read morecircumstances of who I was speaking with - shocking . The facilities were third world disgusting. Completely awful and I'd advise avoidance like an STD.