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    Lids

    2.5 (17 reviews)
    ModerateSports Wear
    Open 10:00 am - 8:00 pm

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    Reviews With Photos

    Custom SD lid
    Cesar M.

    Lids @ plaza bonita is doing God's work. My homie is a huge SD Padres fan, lives that G.O.A.T. life as a prior Medical type Navy Chief & became a Navy badass mustang officer so I wanted to commemorate his commissioning day with this custom lid & not only did Lids get it done in 2-3 hours but they called & told me when it was done & the homie that hooked it all up was also a retired Aviation type Navy Chief. Sheeshhhhh

    Lids! Really?! SMH
    Paul S.

    Time to update my review. Had a very good shopping experience coming in today. Needed to buy some new baseball caps for my son. Due to him wearing mine. Which I felt was not acceptable. Time to get his own. Going to Plaza Bonita. Even though other stores were selling baseball caps. The Lids store in Plaza Bonita had the best selection. My son is having a birthday coming up so I was solving two problems. Him not wearing my hats anymore as well as buying his birthday gift early. He is happy. I am happy. Everybody is happy. The sales guy (Francis) was really cool. Easy to talk to, no pressure selling and didn't treat us like we weren't worth his time. The guy was there when we needed him and wasn't when we didn't. Ended up getting three ball caps. So we were successful. Support local businesses especially the good ones. The Lids in Plaza Bonita is one of the good ones. Best hat store in the mall. Buy your hats here.

    Tina C.

    Frank helped me for LITERALLY 1 hour...he was professional, informative, and PATIENT! It being Fathers Day weekend, this place was ALREADY busy. Their selection was good, they have a *buy 1 get (almost) EVERYTHING 1/2 off. It was neat, clean, and filled with not only costumers...but employees willing to help with ANYTHING, which to me is hard to find and ONE of the most important things in ANY store. My husband is CRAZY picky when it comes to his hats, so that alone was tough. He's really into gaming...so i was in this search to find his gamer ID (to stitch on the hat), but my phone was dead, Frank literally helped me find it (which included: using HIS phone, THEIR charger, and him researching his PS4 app, to find it) *** AND THE CRAZY PART IS, that it took an additional 15+ minutes to find the RIGHT hat for my picky husband, and it wasnt because of the lack of selection, it was because of how picky he is, and for me to find one, was a pretty big deal! ALL in ALL, my 1st experience in LIDS @ Plaza was a success! I DEFINITELY recommend the place, and i will DEFINITELY come back again! Hope this long review helped!!!

    Paid $60 for a hat with flames on the front. Special Order. Was supposed to be just the outline of the flames, the guy in the store even showed us a sample. The final product didn't look ANYTHING like the sample. The guy filled in the flames. It doesn't even look like flames now; it looks like a Christmas tree that's on fire. He should have just been honest with us that he doesn't know how to use the machine, and maybe ask us to come back when someone else with better training was there; or offered to give us our money back for the obvious screw up. It's de-threading already and we bought it only a few hours ago. My kid doesn't want to wear it. He's too embarrassed to tell me he hates it. It looks ridiculous!

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    2 months ago

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    11 years ago

    This store is better than most Lids stores and has a great sale every week. Thugs tend to hang around and window shop so be warned.

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    7 years ago

    Thank you Plaza Bonita lids for having the hat I wanted I was at the Fashion Valley lids and she was NOT helpful

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    9 years ago

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    Victoria's Secret & PINK

    Victoria's Secret & PINK

    3.0(92 reviews)
    0.1 mi
    $$

    Myra is the best. Best employee I've ever met in the entire life of Victoria's Secret for over 20+…read moreyears I've been chopping here. She went above me on all my expectations by helping my auntie from New Zealand by going above and beyond by assisting her answering her questions allowing her to try on even with another colleague getting mad at her for helping us out. The local customer service she provided us is exceptional. Corporate should definitely reward Myra instead of punishing her. I'm so grateful for our service.

    Horrible customer service all around! I honestly forgot why I stopped coming to Plaza Bonita, but…read morethe other night reminded me real quick. I will say the inside of the store looks super cute. I don't know how long it's been since I've been in here, but the remodel definitely got my attention. Unfortunately, that was the only good part. I came in with a specific need and left so bummed because the service was just not it. At first, there were plenty of workers on the floor, yet not a single person offered help. I get it, I came in about an hour before closing, but every time I tried to ask someone something, no one was around. And if they were workers, you honestly couldn't even tell because no one seemed approachable. They let me into a fitting room and offered me another item when the first one didn't work, which was helpful. But when I tried the new item and needed assistance, no one was around when I called for help. I ended up changing and getting ready to leave since I didn't know what else to do, and just as I was doing that, someone asked if I was almost done, which made the whole experience feel even more rushed and disorganized. Overall, cute store, terrible experience. Left disappointed and definitely reminded myself why I avoid this location. I left without what I came for and definitely won't be back. If you do go, I hope your experience is way better, but if you want actual help, this is not the place.

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    Victoria's Secret & PINK - VS side of store checkout

    VS side of store checkout

    Victoria's Secret & PINK
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    Lids - sportswear - Updated May 2026

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