Zara is the mothership of "fast fashion", when you want access to a trend but not necessarily…read morebreaking the bank at the same time. Sometimes you get a deal and sometimes you don't. In terms of this location, it does not have an extensive selection (like the Galleria location), but it will do in a pinch. I have gotten some pretty good deals here but more often than not, things are mainly full price. The positives are: dressing rooms are normally plentiful and most staff is helpful and friendly. The store is normally well put together and organized. The not-so laudable things: LONG LINES on the women's side and the register on the men's side not being open all the time

I had a frustrating experience at Zara. I was 7 days past the return window on unworn pants with…read moretags and was denied even store credit. On top of that, I was incorrectly stopped at the door for suspected theft. Staff did apologize, but the overall experience felt uncomfortable and rigid. Between the return policy starting at shipment and the in-store incident, this wasn't a good customer experience. They have very shady return policies.

I've had my eye on this Nordie Rack for a while. Each trip over to Galveston or towns along the way…read moreto visit fam, I've been tempted to pop in. But time never really permitted. Today, I had about 30 minutes to kill and was able to pop in, shop, try stuff on, pay an be out the door. This is the cleanest and most organized Nordstrom Rack out of the two I've been to (Uptown and Spring Branch). And this location - on a Wednesday evening - hardly had any other shoppers inside. It was like my own private shopping experience. Their jean selection wasn't as robust as the other two Greater Houston spots, but on a hot day like today, I wasn't too interested in pants! And they don't have some over the higher end or luxe clothing labels. But sunnies, hair products, makeup, shoes, athletic wear... I was set. Friendly staff too.

This was my first time at this Nordstrom Rack location. I had found what I was looking for on the…read morewebsite the previous evening and went into the store to get it. It seems small compared to other Nordstrom Racks I've been to. However they have a decent variety of things, women's coats and jackets, active wear, pants, tops/blouses, intimate apparel. After some perusing, I found what I had came for. The quality of the outfit didn't look as good as it did online. Nonetheless I grabbed it and a couple other blouses and tried everything on in the fitting room. They had an attendant at the fitting room who was helpful and it was easy to get in and out of the dressing room. The checkout process was fairly quick and when asked the cashier let me know what their return policy was. I had until January (it was earlier this week when I purchased my items, so early November), with the receipt, all tags, and the items obviously never worn. I'm not sure if this is their usual return window or a special one for the holidays but its more than enough time to return something if you need to and I did so this was helpful. When I returned my items a couple hours later, after finding something that better fit my needs, the return process was a breeze and they refunded my money back to my original form of payment.

I typically visit this store for their Clinique makeup. The staff at their counter especially…read moreClaudia are always so attentive, nice and helpful. Definitely the way customer service should be!!! I also love the fairly new James Avery addition to Dillard's. Previous Review: My girlfriend parked upstairs in the new parking and at 9:00 they would not let her out the doors up there! They told her go downstairs and walk up the ramp or stairs. That is not safe and to suggest it is ridiculous.

Bought a 70.00 dollar tie never wore it tried to return with receipt in hand dillards associates…read moresaid we could not return for an exchange not money ridiculous 70.00 dollars tie never wore still had tags on it the store manager said if we were at store earlier in the months why didn't return then, very unprofessional

After the debacle yesterday at the Pasadena Old Navy I was hesitant to venture into another store…read more However, I still need jeans. So off I went into the unknown. First of all, the sale items were clearly marked with their own rack and signage. In fact, the entire store was clean, organized, and really very nice. I was able to find the jeans I wanted, and was able to try them on quickly with the friendly associate in the fitting rooms. When I got to the check out Troy (I think) was incredibly nice and helpful. I told him that online stated that I could get 20% off, and he was very accommodating. He'd seen the promotion and was happy to help. I made sure to tell him that the Pasadena store was a mess, and that I appreciated how organized the store was, and I let him know that this Old Navy has a new customer. Troy shared that with the cashier next to him who commented that he's heard similar complaints about the Pasadena store. Overall, this location was excellent. I have absolutely no complaints about the store or the employees. It is worth the time to go to the Clear Lake location, rather than suffer the convince of the closer Pasadena location.

Was in the area and saw a sale sign and yes they had a great one day sale on kid's Tshirt and more…read more I picked 3 but the one I wanted most was not in the size I wanted so associate looked it up and suggested I get at another location available (well it was closing time and I couldn't make it on time) she also suggested I purchase on line and pick up at that location. And gladly reminded me that they were closing in 5. Well I explained my situation to cashier and she suggested purchasing the wrong size and exchange at other location so that I can get at sale price and get correct size tomorrow. I sincerely appreciate the idea and that gave them the sale and made me happy with my purchase. Sometimes stop and assist customers even at closing time.

This place is the bomb.com . For all sorts of Funko collectibles and awesome clothing . It's not as…read moreemo as hot topic is . The staff is very kind and friendly and helpful. The prices are pretty good most of the time this store will have discounts . Overall definitely stop on by .

yeah, great stuff, but they're really pushy about providing a phone number. I don't want to give my…read morephone number even if I can get discounts and coupons. when I persisted in say no to the phone number, the service I receive got worse. and when I got home after buying something, I say that the security tag was still attached the the item I had purchased.

Love this place everyone is so fun upbeat and friendly. The store is well organized and the service…read moreis top notch

All I have to say is, don't ask the ginger older white lady for help. She'll be rude. Ask a younger…read moreperson for help. I hope management considers re training her.

Great store. They have fantastic men's clothing with the "crotch gusset" for extra room. After…read moretrying some clothes on, I can tell you it makes a difference. The clothing that I saw in the store is what I would consider casual clothing or work clothing. Depends on your work situation if it would be considered "business casual." Nowadays, that term is used rather loosely. Their clothing is not inexpensive but it is very good quality. A pair of good work pants will outlast two pairs of jeans so you do get what you pay for. Until now, I have really only seen their clothing in their catalog. Their catalog is not photographs of their clothing. It is more of an illustrated catalog so it is hard to get a good feel for what their clothing looks like. Because of that, I have always been a little hesitant to buy it. After seeing it with my own eyes and also seeing how well it feels and fits, I am now a fan. Bottom line - Quality clothing that will last a long time. The extra room in the crotch made be a big believer. I'm now a fan.

Went in for some new work underwear after hearing great things, the different types were a bit…read moreoverwhelming. Had a very knowledgeable sales manager help us out and got us what we needed, they were friendly and extremely knowledgeable on the Duluth products. Would definitely recommend, they have a lot of options whether your looking for jeans to underwear so If you get overwhelmed ask someone I'm sure you'll get the same friendly expertise we got.

I just had the most pleasant experience with Guadalupe. I came in for an exchange, and to get…read moresized. She was very pleasant and very helpful. They had a wide selection to help exchange my bras that didn't fit. I love coming to Soma because they have the best bras in the business. Hands down. Thanks Guadalupe for a great experience.

My children and I were not made to feel welcome here. I also attempted to call the store to discuss…read moremy concerns and the employee was incredibly disrespectful, leaving the phone mid conversation and putting me on hold without telling me at least 4 separate times. The employee never apologized for our in store experience or for repeatedly putting me on hold without letting me know. I'm grateful, however, for the wonderful customer service from Soma's corporate office. Although I will not be returning to this store, corporate assured me that they will be providing the necessary training to ensure that another solo mom with kids doesn't have the same experience we did.

I rushed in the day before Christmas Eve 2020 I was undecided what to purchase my male friend that…read moreliterally had and can afford anything he wants himself when I thought customize his golf hats and matching shirt! They open promptly at 10 so I arrived at 9:50 just in case their was a lone goal in and out before noon and his plan landed at 6p. Strict Covid rules which I love mask and limited ppl inside the small store but good news this mall has two Lids. The young Hispanic teen cashier was polite friendly helpful...kiddos. I needed assistance in selecting the best font and size. I wanted the font to look neat yet still professional and legible some of the fonts were too flamboyant not his style. I suggest upgrading to metallic thread to match silver letters on the Calloway hat it's the best investment to add a lil pop! It's definitely worth the money and get here early they were already 1hr in processing embroidery orders which I didn't mind b/c I had other errands in the mall to check off while I waited.

Very disappointing experience at this LIDS location. My husband purchased two hats and was offered…read moresteaming without being told that this would make the hats ineligible for return or exchange. When he came back two days later because the hats didn't fit, the employee immediately refused to help and pointed to the steaming as the reason (wasn't originally told that this service was an extra charge btw). He checked the receipt, and the return policy clearly states that merchandise can be exchanged within 30 days, with no mention of steamed hats being excluded. Both employees (Didn't get their names, one was a husky, older Hispanics male, and the other a younger Caucasian male) were dismissive and acted like they simply wanted to brush him off rather than help resolve the issue. As he was leaving, they were laughing about the situation, which was extremely disrespectful and unprofessional. He came in expecting reasonable customer service and left very disappointed. With brick-and-mortar stores closing left and right, you would think that they would value people walking into their doors and not buying online. I will be filing a complaint with a Better Business Bureau. You can't simply refuse to honor your policies. LIDS should do better.

DO NOT GET PIERCINGS HERE! YOU WILL HAVE TO GO TO URGENT CARE! I was here 2 weeks ago to get…read morematching cartilage piercings with my niece and I have been diligently cleaning and caring for my piercings ever since. My ear has been hot to the touch, swollen, and the pain has been unbearable. I noticed pus coming out and realized it was probably best to take them out. We could not remove the piercings, I am in excruciating pain, so I had to go to a tattoo shop, where they told me that I needed to be seen by a doctor immediately due to the severe infection and fluid in my ear. They said the piercing was so small that my ear started growing around the back and the front. Not only did I pay $100 at Claire's only to be mutilated, but i now have to pay $200 to be seen at an urgent care for a severe infection and had to pay $100 to have the jewelry removed. THIS HAS BEEN THE ABSOLUTE WORST EXPERIENCE OF MY LIFE. DO NOT BRING YOUR CHILDREN HERE.

Our girls love Claire's. I hate it. It's way too expensive. Yes they usually have a "buy 3 things,…read moreget 2 free" or whatever but buying 3 things will set you back $40-50. No thanks. I gave it 3 stars because they do love it but unfortunately, I don't buy them anything very often.