I have a specialty car with very low ground clearance. I managed to chew up the underside of the…read morenose on several driveway entrances. Making it harder was the white pearl finish requiring three different coats. Bill Walter did the work himself and it is now perfect. Extremely reasonable cost. From a 100% restoration my classic muscle car to this repair, I wouldn't go anywhere else.

Everyone at S&A was great to work with. They provided timely responses, accurate estimates, and…read morequality repairs. On top of that, the car was cleaned and shined and look like new when they were complete.

Hit a deer in early December. Reviewing the shop options for an estimate (per my insurance…read morecompany), Customs Classics was the closest independent shop I could find. (Being new to the area all I had to go by was big shop or small.) Initially they told me the car would likely be ready around mid January factoring in getting parts and the holidays. While the communication was all initiated by me, once I got someone on the phone it was all pleasant and accurate. Despite my crappy insurance company (you know the one cough Jake cough) the car was done January 14th. After a cursory inspection it appears to be a first class job. The paint looks great, all the electronics is working, and I'm happy.

After getting NOWHERE and being thrown through hoops with my insurance and Safelite, I called…read moreCustoms Classics regarding my car which was broken into and the driver's side window was smashed. Within days of calling, they had it fixed right up! A big thanks to the talented hardworking guys for replacing the window and doing an excellent job at it to. It may just be a window, but the quick response and timely manner is a HUGE relief to me! Recommended 100%

fantastic service. my car looked brand new. fixed perfect. please go here first!…read moreprofessional and friendly thank you so much for your service!

Have nothing but great things to say about Travis and Dustin who did a remarkable job in repairing…read morea bad rust job on my '99 Ford Escort. This was my second time dealing with Travis and he was awesome to work with! Thanks guys! -Tom B. Lancaster, PA

Could not be happier with Travis and his shops work. When I asked him about repairing a part, as my…read moreinsurance company suggested, his answer was "If we can't repair it as good as new, we replace the part." From scheduling to dealing with insurance and keeping me informed, Travis made this a great experience. My Mercedes looks as good as or better than new after his work! Thank you!

I've been a customer at West Penn for all of my vehicle maintenance, but after a recent visit, I…read morewon't be returning. During an oil change and tire rotation, they called and told me a stud was over-tightened. I pointed out that I've only ever had work done at their shop; logically, it would have been one of their own mechanics. They immediately denied any responsibility, claiming it couldn't have been them. Rather than argue, I accepted their explanation at face value, and paid my bill in full and respectfully let them know that I'd no longer be bringing my business there. They left a typed letter and $20 in cash under the invoice on my front seat; not as a sincere gesture, but as a passive-aggressive parting shot. The letter reiterated that they didn't think it was their fault and criticized me for bringing my own oil and filter (something they had never brought up as an issue before). It was unprofessional, unnecessary, and left a bad impression. Ironically, their education of bringing my own oil made me realize it's better to support local shops by letting them supply parts too; something I would've been happy to do for them had they addressed it professionally. This shop had all the opportunity to maintain a long-term customer relationship, but instead chose defensiveness and condescension. I can't recommend West Penn to anyone looking for professional, honest service.

I have been bringing my Hyundai SantaFe to West Penn Auto consistently for 5-6 years for routine…read moremaintenance as well as unexpected issues with my vehicle. After getting my wheels rotated during one specific visit, I was experiencing a thumping/rattling noise when turning my wheels. Come to find out, one of the front wheels was extremely loose, turns out lug nuts were not tightened. After this mishap, I decided to bring my vehicle to a different mechanic when experiencing issues with the engine. Upon further inspection, the vehicle actually had two other major underlying structural issues including a completely rotted frame. I was told that if I were to drive over train tracks too fast, the vehicle would completely slide off the frame. I wish I could say West Penn was vigilant enough to discover this issue months earlier considering their friendly staff and low prices. I will not be returning.

We were traveling through Lancaster County in our 2005 Honda Odyssey when the A/C suddenly stopped…read moreworking the day before we were supposed to leave town. We were worried traveling all the way across the country in smeltering heat with a baby, but Steffy's Garage in Leola completely exceeded our expectations. They got our van in the very same day, diagnosed the A/C issue quickly, and had us back on the road with an unbelievably fast turnaround. Even more impressive, the team was willing to stay late if needed to make sure we could continue our trip. Everyone we interacted with was friendly, professional, honest, and communicated clearly throughout the process. It's rare to find an auto repair shop that combines excellent customer service with efficient, high-quality work. If you need auto repair, A/C service, or Honda Odyssey repairs or any repair in the Leola or Lancaster area, I highly recommend Steffy's Garage. Whether you're a local or just passing through like we were, this is the kind of shop you hope to find when you need help.

Great bunch of guys told him I was from out of town and my situation being stuck overnight with my…read morewife and my little boy and they got to my problem immediately in the morning and got me back on the road within a couple hours. I'd recommend them.

Great bodywork. They completed my repair timely and to perfection. I was able to rent a loaner on…read moresite and there were no surprises when the bill was presented. Their service is highly recommended.

I have needed the services of Rod's Auto Body 3 times in the last 9 or 10 years, so this is not a…read moreone time exceptional service experience. The service I received from Rod's Auto Body was over and above each time! I am not in the habit of recommending anything of any kind, especially in todays hard to find even mediocre service, however I will recommend Rod's Auto Body every day of the week to anyone, for awesome service over and above!!

KDM Automotive was fantastic. I brought my 2018 Audi A6 in for an oil change and the entire…read moreexperience exceeded expectations. The team was friendly, knowledgeable, and clearly experienced with German vehicles. They did not have my specific oil filter in stock, but instead of rescheduling, they had someone go pick it up so the service could be completed the same day. That level of initiative and follow-through stood out. The environment was welcoming and professional. You can tell the team works together with mutual respect and positive energy. There was no pressure, no unnecessary upselling, just clear communication and solid service. After trying other shops in the area, I have officially found my new maintenance home. Highly recommend.

great place did a great job on my caravan friendly helpful nice my car an was hot mess they fixed…read moredid a amazing job on everything