Absolutely the best body shop in town! ... very high quality of work would recommend to anybodyread more

From the moment I contacted this business, everyone was responsive, friendly, and communicative…read more Everything they said they'd do, they did. After getting a free estimate, they were able to provide service same day, and finished in half the time they predicted. Jay does outstanding work, my dings and a more serious crease were erased with no trace. He, Christina, and Stephanie were delightful to work with and I cannot recommend this crew enough. We are just visiting the area, but the trip to their shop was worthwhile, enjoyable, and far exceeded my expectations.

Responsive, quick turn-around for appointment; Worked with…read moreinsurance company with unusual requirements to ensure repair was not only flawless but also paid out directly by insurer vs. out-of-pocket. The ugly door dings from the winter parking lot abuse are gone!

Dennis and his team did a great job fixing my truck . I highly recommend this auto body shop if…read moreanyone needs any work done. Great people!

I just want to say Dennis did a great job on my car and was very polite person. Did my car in…read moretimely manner. I recommend anyone toget your car done there. Did and awesome job have to give you five stars. Thank you Dennis

These people are greedy and thieves. My damage was to my driver's side door and mirror and he…read morewanted to add all these extra things to my claim trying to make it a total loss. Wth? His labor was $3,700 with parts about $2500. Almost lost my car due to their lies and greed. Took it to Touba Collision Center and it was half the price--No total loss. If anyone had a total loss and don't agree with it, contact me. They must be stopped.

I was very impressed with Reading Collision Center. I brought my SUV to them for hail damage, and…read morethey worked quickly to get my car back to me within 4 days. I was warned when I dropped my car off that the limiting factor on getting my car back quickly is generally the approval from insurance if there is an increase in the repair costs. The body shop cannot begin work on the car until the insurance company approves it. Knowing that, I reached out to my insurance adjuster to let him know that I had just dropped off my car and that they would be assessing the damage that day. I was lucky that the adjuster was able to do a desk review and approved the increased quote over the phone. Reading Collision Center worked quickly to repair the hail damage, and I was back in my car by the weekend. Thank you!!

$20 for estimate. Would not submit estimate to insurance company via fax. Would not even write up…read morethe estimate. When Ralph ran the business, it was good. The sons act like they don't want your business. Customer service is subpar.

Unmatched expertise and attention to detail! Very happy with…read morethe work that was done to my car - very efficient from the time the car was dropped off to explanation of work completed. Customer service was excellent and the entire staff was very knowledgeable.

Recently, I chose this place to repair my vehicle for a fender bender. They did an absolute…read morephenomenal job. Great communication help me with a rental when I picked up the vehicle my engine wasn't running properly. They took it back paid for a new rental and helped me out tremendously. They did wonderful work. I recommend this place and Trevor the owner is absolutely fabulous extremely helpful and kind.

We had a hit and run on our vehicle while parked at home that accrued minimal damage. The car was…read morestill safe to drive. Took it to Glass and Sons because they work with our insurance, and scheduled a date for repair weeks later and were told it would take a day or two to fix. Three days after dropping off the car I get an update saying it's going to take another day before getting fixed because the part did not come in yet. My argument was why did the car need to be in when they were not prepared to fix it yet. Their response was they have been very busy, which I understand due to covid messing the world up. However, the car was still safe to drive and could have been used until the part came in to repair. They had nothing to say to that because it makes zero sense to have a car sit and wait for the right parts at their shop, when my family could have been using it the whole time. Beware of going here.

I recently had body work done at Harners and it was a terrific experience. From the first phone…read morecall they were on it ! They were wonderful thru the whole process. And in the end, my car looks brand new and perfect!! I can't say enough positive things about this company. Highly highly recommend them Thank you Harners Anne L

I recently had my vehicle at Harner's for some minor collision repairs. They did a great job but…read morethe surprising thing was when I got my vehicle back I noticed that they'd detailed it for me! At 1st I thought they just vacuumed but looking around it's detailed. I was totally not expecting that. it was a very unexpected but welcome surprise.

They did an excellent job fixing a rusted, chipped, dented part of my car after it was side swiped…read moreon a street. They matched my paint color perfectly even though it's an unusual light blue, and they updated me every step of the way. I don't know anything about cars but they did a great job explaining what they had to do. The staff was so friendly and eased my anxiety as this was my first time bringing a car in for anything on my own. They also worked directly with my insurance in the background (Allstate) so I was able to just pay my deductible and forget the rest! It only took a week to get my car back and they were accurate with their estimated finish time so I was able to plan accordingly with no last-minute schedule changes waiting on my car. Highly highly recommend this place!!

My car was hit exiting a shopping center. I got the insurance info and a claim was started and the…read moreperson and insurance accepted liability. I went to this center to get it fixed via insurance. Well all I can say is everyone was so nice and thorough from start to finish! They text you updates to keep you informed also, which was great; no guessing! They really take pride in their work! When I went to pick up my car, it was totally clean, fixed and looked brand new! The paint job matched exactly and looked perfect. They also give you a packet of work and warranties. Great job by all and thank you so much! Dottie H.

Great work, great folks! I was involved in an accident and…read morewas quite upset about the repairs needed on my car. Not only did they repair my car well, they did it in a timely manner at a reasonable cost! I highly recommend Cougar Auto.. Marge Mayberry

From the owner: Spray-on Undercoating and Bed Liners, Rust Repair,…read more Collision Repair, Automotive painting, Repair Headlight Cloudiness Headliner Replacement Minor mechanical

Communication is the worst. They lie to you just to get your business. Then do not follow through…read moreon any of what they said. Estimate done on November 13th. It's January 22 and I still don't have my car. Customer service is horrible. They were recommended by State farm. Which is weird because state farm prides themselves on customer service. To replace 2 passenger door and the smallest and most minor of scratches on the wheels. They've had the car for weeks now. But they told me all the parts were already ordered in November. Car was still in pieces on January 21. I have place several complaining calls to state farm. I'm hoping state farm drops them as a garage. People pay to drive their cars. Not to see them sitting in a garage for weeks and months waiting to be fixed. If they didn't want to do it or couldn't do it. They should have turned down the business. Shameful

I brought my vehicle in recently, as someone had backed into my front bumper and the whole piece…read moreneeded to be replaced. Crash champions was able to take my car in the day after insurance had gotten back to me and had my vehicle in their possession for only a week. They kept me informed via text to let me know what stage of repair my car was in. The staff I worked with in the office was knowledgeable and professional. I was extremely pleased with the final outcome of the repair and felt they did a superb job at matching the paint on my vehicle. They also offered for me to come back anytime in the next 90 days for a free car wash, since I cannot bring my car through an automatic car wash for 90 days. They only ask that I call ahead which makes sense. I'm very happy with the service provided and if I need any work done in the future, I certainly plan to return!