So far they are amazing! They helped with our rogue when we…read morehad flood damage and now with repairs to my wife's vehicle. Once it's all said and done I will update this review because I am sure they will earn the last star!!

This shop is quite literally a scam artists' business. My vehicle was disabled on the highway due…read moreto a failed clutch. I had no choice but to allow Sanatoga Auto Body to do the tow, since my roadside assistance was not covering the cost. The tow was a distance of 5.3 miles - a very short distance from their shop. I was charged $150 for the tow itself, and $20 for a fuel charge. I didn't realize it cost $20 to drive 10.6 miles combined distance. That must mean their tow truck gets 1.88 miles to the gallon! WOW! Then, a second tow to a shop for a combined total distance of 21.6 miles, was an other $100. So, why the drastic difference in cost per mile? When I asked the receptionist about this, she fumbled her explanation, saying it was figured out on a "by-job-basis" and negotiated each time. Translation to this: We take advantage of our customers when we can. The receptionist also acted extremely rude on the phone, and hung up on me once. I had to go confront the shop owner in person. I'm a four-year military veteran with a 6-month pregnant wife. I remained calm, nice, and reasonable when discussing this with the owner, Paul, the entire time. They refused to cut even $20 off the total bill, and only accepted cash payments - because people were cancelling their credit card payments, due to the outrageous, scam prices. Do not EVER give this place your business. If they lie about cost and profit on a simple tow job, imagine how they act when they actually figure price on fixing your car.

The time had come for me to buy a new car…read more I dreaded the process. I pulled onto the lot of a nearby new car dealership and immediately felt trapped. I could see the sharks inside - eyeing me up. They were just waiting for me to stop so they could attack. I left. Cruising down Lancaster Avenue I saw John's Great Cars. I have heard their radio ads for a long time and drove onto the lot. Salesman Jim was in the lot and smiled and waved. He didn't rush us as most dealers do. He came over and asked what I was looking for and pointed our two options. I immediately loved the one. I asked for the lowest price and what they offered was fair and a great deal. Everyone in the process was laid back, honest and amazing. They couldn't have been nicer. John was outside washing cars. While the owner of a used car lot in Reading isn't on the same social strata as a king or president of a country it was nice to see that the owner was humble and a working man. We will 100% return here for a future car. Without a doubt. PS: After getting home we noticed a TINY nick in the windshield. Called John's and they immediately said to bring it by anytime and they will fix it. Customer service = excellent.

I got my car from John's great cars on Friday last week and I'm in loveeeee it's a 2016 Nissan…read moreSentra! She's a beauty!

If you are ever in need of an auto body shop, I'd highly recommend Lichty Brothers Collision…read moreRepair. I noticed a 1/2" rust spot on my door the other day. No idea how that happened. Stopped by my trusted auto body shop, Landon came out and determined it was debris ON the paint! He scraped some off and even offered to complete the task. I, embarrassed , went home and used tar remover and fixed it! What a wonderful way to do business! Customer first, a great trait, and a rare find today. Thanks, Landon!! Also going above and beyond

The staff at Lichty brothers is very knowledgeable and professional. The staff replaced my…read morepassenger door after a collision. I also requested a few upgrades to be done while it was at the shop. They handled setting up the rental car for me so I could drop off the truck at there shop and pick the rental up at the same location. I am very pleased with the quality of the work. Thanks again

I've had serious concerns about this shop's integrity. They tried to hold my safety inspection…read moresticker hostage unless I agreed to nearly $800 in repairs. I went to another shop down the road, and they fixed the issue for a fraction of the cost and completed the inspection without any problems.

THE ONLY REASON FOR THE ONE STAR IS BECAUSE THEY WON'T POST WITHOUT AT LEAST ONE STAR!! THIS SHOP…read moreIS HORRIBLE! WARNING WARNING They had a car for over 3 months and charged the person over $5000. Once customer received their car, they did not have it for one week and now they have a major oil leak. When customer reached out they told them to bring car to them and it would cost an additional $2000 to fix the leak. Now, in 3 months you never noticed a major leak! This shop is trying to take as much money from people as possible! You did not fix the car you caused more problems and tried to charge for it! You should be ashamed of yourself! I would NEVER recommend your shop to anyone! What I will do is warn everyone of your shop! Today I took my car to another and guess what it not going to take $2000 to fix it!

Receptionist has an attitude, asked some basic questions and instead of getting help got sarcastic…read morecomments back. not gonna bother taking my vehicles there

Very friendly: they even offer shuttle service if you (as I did) had an all-day inspection to knock…read moreout. They also use texting to keep in touch with you as the day progresses. Got a box of Girl Scout cookies and a smile when I checked out. Recommended.

Beyond amazing work, awesome people to deal with. This is the second bad car accident I had where…read morethe person didn't have insurance. Barrys absolutely rebuilt my car better then when I even bought it. As a now traveling healthcare worker, I needed a rental they even helped me with that. Some of the negative reviews kinda boggle the mind with the price changed from the estimate. As someone who grew in the auto business as a shop girl for my dad's place, there are normally always unforeseen repairs needed that can't be seen at the time of an estimate till the car is actually torn apart for repair. The staff at Barrys def love what they do and have pride in their work, and it shows.

Great Experience. From initial contact, including evaluation of damages, to a concise and accurate…read moreestimate, to the final repair delivered on time in immaculate condition. Overall went above and beyond expectations. My Jeep Wrangler was a year old when I was rear-ended. Thanks to Barry's Paint Shop it looks as great as the day I drove it off the dealer's lot.

Used to be great but seems service quality has gone down. Staff seem very stressed, overwhelmed and…read morebusier. They say they are currently short staffed based on number of appointments...so why is that not being fixed? Meanwhile I saw a bunch of sales people sitting around doing absolutely nothing. My visit felt rushed whereas before I felt I had more time to discuss my car with staff. They didnt even have enough people to help move customer cars that were piled up. Such a shame and a very bizarre business practice. FYI: if you want more customers (and profit), you need employees. Makes me think they dont care about customers anymore and they certainly dont seem to care about their service staff.

I had a very good experience at JK Mazda. I did not feel pressured at all. The sales professional…read moreI worked with, Ray Manto, was very helpful. He listened to what my needs were, and suggested options. He was not pushy at all, but helpful and available. I would buy from John Kennedy again!

Yesterday, I picked up my jeep after I had an accident of hitting black ice back in January…read more Patriot Collision Center were about to get all parts needed as timely as they could. I also had their receptionist, Nicole who I talked to many times about my jeep. Nicole, was super helpful with any and all questions I had that she could answer to the best of her ability! Nicole, thank you for your kindness while my jeep was there at the collision center. Thank you! Also, Ben who had picked up a time or two when I would called and let me know about parts they were waiting for. Thank you! I ended up being stuck on the side of the road because the radiator hoses were not installed properly and then I had antifreeze all of the engine bay of my jeep and all over the road. I was missing the install clips and the electrical cover and with the jeep system not being reset the dash lit up with dash lights I had to look up in my manual while I waited for help.

Stop for a moment and read this. You need to go to them for your collision needs. I was pit…read moremaneuvered and then t-boned by a tractor trailer on the highway. My doors on the driver side were pushed in and destroyed. I drove that way for over a year because I was busy driving back and forth to NY and PA. Roger, Nicole and the rest of the team gave me a great quote. I got 2 used doors that matched my paint and they installed it quickly and the quality was amazing. I can now get in and out of my car by opening the driver side door instead of going in thru the passenger side. The professional quality work, the kindness of Roger and the rest of the team impressed upon me to write this review. No pressure tactics were used. No up sells. No stress. I paid out of pocket. no insurance was used and the price was well within my price range. Do yourself a favor and stop over for a quote. Then make your decision. You won't be sorry. I'm Not.