Came same day after another company no showed for cleaning. The women who came to clean were very nice and were ready to start as soon as they arrived. Called to see if they were available and they were very quick to answer and schedule! read more

I wasn't planning to write a review, but after several reminders from Yelp, and after finding far better alternatives - I decided others should be warned. This review is specifically about their move-out cleaning service. Their existing positive reviews appear to be for regular/standard cleaning, which is a different scope and pricing structure. Anyone searching specifically for move-out cleaning should not rely on the overall rating - my experience suggests it doesn't reflect this service line at all. This company reached out to me first with an attractive offer: full service breakdown, plus a discount. Once I engaged, the reality didn't match the pitch: * Communication was poor - I had to repeatedly chase them for callbacks. * The "quote" turned out to be just an hourly rate with a 2-hour minimum, not a fixed price. * When I asked what happens if the job runs long, they had no answer beyond calling mid-job to approve extra charges. * I gave full apartment details and had their supervisor visit in person to assess the exact scope -- yet they still refused to commit to a fixed price. * When I added professional carpet cleaning, they simply added a charge and claimed it would still fit the same 2-2.5 hour window, which felt designed to keep the quote artificially low. * After I asked for transparency and requested to speak with the owner, they messaged that they no longer wanted the job -- after all the time I'd invested. After reading other reviews on Yelp and Google Maps, I found I'm not the only one who encountered this exact pattern - particularly the refusal to commit to a fixed price even after an in-person estimate. This is not an isolated miscommunication; it reflects a deliberate business model built around mid-job upselling. By calling customers partway through the job to demand more money, they exploit the fact that switching providers at that point is inconvenient and costly, making most people simply agree rather than push back. This appears to be a calculated and predatory practice, not an oversight. I later found other reputable cleaning companies offering fixed pricing by apartment size/scope, plus a free re-cleaning guarantee if issues come up at final inspection. That's the standard to expect. Bottom line: if a cleaning company won't give a fixed price even after an in-person estimate, that's a red flag. Open-ended hourly billing gives them every incentive to run the clock, not finish efficiently. read more

I reached out to a number of cleaning companies via Yelp to get estimates for a deep clean for my house and Liberty Maids was one of the first to respond. They exchanged messages with me for a couple of weeks and answered all my questions. The staff was super responsive. I ended up being able to schedule a last minute appointment within 36 hours while I was at work. I provided the details for my cleaning requests and was given a time frame and an estimate. The 3 ladies were scheduled for 8am and arrived at 745. They entered via my lockbox while I was at work. It took them about 3 hours to complete the job. When I arrived home from work I was beyond impressed with the work they did. My house was immaculate which says a lot being that I am a pet owner and a petsitter. They addressed all my requests and my house felt amazing. The price is a bit on the higher end but you pay for what get. Theybdid provide me with a discount code for being a first time customer. I had a great experience with Liberty Maids and would definitely use them again in the future. read more

Great job, set up appt fast, team did a great job also very friendly , very thorough and efficient - thanks

Bought a home the previous owners left very dirty. Asked for a move-in cleaning and they were great. My new home is like new. Highly recommend! read more

Liberty Maids was quick to respond to my yelp request for a move out cleaning of my home. They showed up on time, they were pleasant, very thorough, and worked well as a team. The price was about average compared to other vendors, but they went above and beyond in their work. My ceramic sink has never looked brighter and the fridge looks good as new. Definitely would hire again. read more

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Liberty Maids has a loyal customer in me for as long as I'm in DC. They were extremely efficient, kind, and deep cleaned my place from top to bottom! Having just moved into a new place, it's so nice knowing that it's fresh and deep cleaned. Thank you so much for such affordable and amazing service! read more

great cleaning, great staff. highly recommend to anyone who is looking to have an apartment cleaned

They were thorough with their cleaning and followed my requests with attention to detail. Thank you!

I needed move-out cleaning service for my townhouse in DC on short notice. I reached out to a number of vendors via Yelp including Liberty. Liberty was one of the first to respond and consistently had great communication while I was setting up the appointment. They provided a reasonable quote. And the cleaning crew arrived on time. They did a great job cleaning all the bathrooms, dusting the blinds and fans and baseboards, vacuuming and mopping all floors, and made the oven look like it was never used before. I would hire them for my new place but unfortunately they don't service the Bowie area. I highly recommend Liberty! read more

Claimed to have called and missed me. Just a reminder: Call logs even log missed calls. After the visit with the supervisor, could not get a quote. I have no idea why? I did explain we are no cleaning the entire house, only deep cleaning of portion. read more

Prompt and courteous, thorough job for an apartment move-in. Appreciated that they provided great price for such quality work

The services the 2-person team provided were very good. The house is very clean and looks great. BUT the deep-clean took FOREVER. The team estimated that the cleaning would take three hours and cost $192. Instead, it took FIVE hours and cost nearly $100 more. While I did not provide the square footage of the home, I do believe I shared that it was a townhome, not an apartment, so the team should have been prepared for a larger space, maybe even sent three team members instead. They also completely missed one of the bathrooms upstairs; I said they didn't have to clean the shower (no one uses it), but they skipped it entirely. At that point, they had been there so long that I wasn't going to say anything. While the job in the end was good, I would have a hard time recommending a cleaning service that takes up half a day. read more

A good friend recommended Liberty Cleaners and all the reviews were great so I took a chance. Unfortunately, I didn't receive the services my friend did. They arrived after the 8am scheduled time which only matters because my estimate included 2.25. By 10:30, they were just finishing up. Because I expected they would be done by 10:15am at the latest, I had to log in to a meeting at 10:30 so I couldn't do a walk through immediately. Upon finishing my other appt (that I was paying for and that started late), I was surprised at what they considered a deep clean. I have lots of videos that I can't attach but am including pictures that don't compromise the privacy of my home. When I contacted them, the person I texted offered an additional 20% off the new client 10% discount or to have them come back. It made no sense to have the same people come back who did a bad job in the first place. And even 30% off is not acceptable because not one room in the house was cleaned, let alone deep cleaned. She said that was all she could do since her supervisor wasn't there. She later told me that she was the owner so I was very confused about why she kept saying there was no supervisor there. Issues included: -Kitchen cabinet exteriors left with spots I was able to wipe off myself very easily -Living room floor extremely sticky (claimed they mopped it 4 times. Only 2 adults live here and we don't wear outside shoes in the home so nothing would have required mopping a floor 4 times). It was not sticky when they started. I did a video walk through before they came and only in the after video can you hear the stickiness of the floors) -Blinds not cleaned in two rooms  -Items were thrown back on shelves in disarray (my shelves are meticulously organized. And while I didn't expect perfection, items shouldn't have been turned on their sides and left scattered) -bathroom tub edge and grout not cleaned (claimed it couldn't be but somehow I get them cleaned myself usually) -exterior of refrigerator and other appliances left with dirt, dust and build up. -shower head in second bathroom not touched (no water was run in that shower at all so not sure how they rinsed whatever they used)  -floors not swept well (she used a vacuum type machine and I'm guessing it couldn't get under shelves but a broom can). -stove exterior not cleaned And that's just everything I've seen so far. She agreed that all of those things should have been cleaned but then called them "little things," and then accused me of simply not wanting to pay. I hired them because I needed to rest my hands due to carpal tunnel. I now have to clean my house in addition to the other preparation for my guests. Just typing this has aggravated my injured hands but this is how upset I am about the quality of cleaning and insult I received. I certainly won't use Liberty again. *edit to respond to the owner's reply: the insult I referred to (and have the text proof of) is the owner's response that said it seemed I just wanted to avoid paying for services. This was after she looked at these photos and many more pics and videos and agreed that the services were not acceptable. I'm not sure why the owner thinks I should have trusted them in my home again. If three of your team members thought this was an acceptable job, I'm not going to allow a fourth person from the same company into my home to make a fool of me again. No, I did not pay for these services. No one room in my house received a deep cleaning nor did they receive even a basic cleaning. read more

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Excellent! I was able to quickly schedule a deep clean for a small space post move-out at a very competitive price. Though it seems like the instructions I sent to the booking agent didn't quite make it to the team who showed up, the cleaning occurred on-time and was done timely and very thoroughly! Very impressive! They made magic happen in a space that our tenant sadly chose to trash. Would happily book with them again. read more

Great results and awesome value. We had major issues with water shutdown at my building and it was super inconvenient for the team but they worked around it. They also explained a few helpful tips to me about the type of paint I had and certain stain removals. Will definitely be using them again. read more

Fantastic! Their team was so punctual and efficient. We booked for a (long overdue) deep clean of our whole apartment, and the place was left spotless. Their team worked tirelessly to make our home look clean and cozy while we worked from home in our office. Thank you Liberty Maids! Will be booking again read more

I recommend Liberty Maids. We use them for our apartment move out cleaning. Reasonable prices and competitive with the going rate. Very easy to contact and responsive. They did a great job cleaning and we had no issues whatsoever read more

Hidden gem of a cleaning service. I booked despite only having one review and they have been my go-to ever since. Affordable, very good deep cleans, and lovely employees. 10/10! read more

They were punctual and efficient. Will have them back in a few months for sure. Would recommend them to anyone.

Very responsive scheduling, fast call back and went over in detail the needs and scope of the project. They were able to work me into their schedule and gave detailed up front pricing. The crew was extremely personable and efficient. Great job, will definitely use again. read more

Liberty did a phenomenal job! This is the first time a used them, and I'm so glad I found them. The detail in what they did was phenomenal, and they were able to schedule a few days after I contacted them! The cost was very similar to another company I had used, but they did way more- I'm still finding little pieces that were organized, wires that were picked up and organized, etc. So thankful for their help!! read more

The company called me back promptly and was able to quickly send out a group of 3 to help clean my house. They did a fantastic job and were much cheaper than the first two companies I reached out to. read more

I compared them with over 6 in the local area and although not the cheapest, they were by far the most accommodating, flexible and communicated with me over 5 times to ensure I understood exactly what services would be provided and also to ensure I understood the total value of their services. I have used several cleaning services over the years but definitely feel the one I will stay with and tell all of my friends about!! read more

Liberty Maids provided a seriously deep clean to our 1000 square foot condo. Under the bed, behind the couch, baseboards, floors, stove, refrigerator, bathroom, you name it. All for a very reasonable price. A supervisor came at the end to inspect. I can't believe how clean the place is. Good cleaning is truly a profession and these ladies were on top of their game. Responsive to calls and questions as well. Definitely recommend giving them a try. read more

This review is a little late. Second time I have used Liberty Maids. Two weeks ago, Sonia and B came out. Again, on time and excellent job. They were maticulous and fast. Entire condo was dusty because of some maintenance done to the condo. I definitely want thes two again Veronica!!!! Thank you read more

They did a great job with a move out clean. They were competitively priced, came when scheduled, and worked hard. I will definitely use them in the future. Thanks for the great service. read more

I had a urgent move-in clean request back to 2020 and they were super awesome. 3 ladies are efficient and helpful, they cleaned every spots even things behind the furnitures without I asked. They are diligent and truly good at their work! I would highly recommend it! read more

We hired liberty maids for our move out clean. Our apartment looks great. I worked with Veronica and she was helpful every step of the way. Would definitely recommend if you are looking for a cleaning service. read more

I used this company at the end of December for a move out clean. I unfortunately did not have everything out of the house before the ladies arrived, but that did not deter them from doing an excellent job! They did advise that the service would be different than their standard move out clean and worked around the items I was still packing while ensuring that they hit all the key spots. I eventually had to leave for work and they helped create a plan to return my key so they could get everything accomplished before they left. Such amazing service all around! I was very very happy with how the place looked when I returned. I highly recommend this company and wish I could give them a 10/10! read more

The ladies did a great job for my move out cleaning. They left my apartment looking brand new like the day I moved in. The price was also very reasonable. read more

I hired Liberty Maids to clean our very messy, pet fur covered and too long not being cleaned house. They did a GREAT JOB! I was so happy to come home to a clean nice smelling house. I highly recommend them. read more

Responsive customer service and provided a detailed explanation of what the cleaning service included. Clean was exception, had three people working in my small apartment getting every nook and cranny the cleanest they have ever been. They were slightly late however the communication was good and it wasn't an issue. Will use again. read more

Customer service was amazing. The team arrived on time. Everything was cleaned to my satisfaction. I would definitely recommend them if you want your home to be deep cleaned. read more

I had a wonderful experience from the smooth booking process to the amazing services that was provided!!

Liberty Maids was great in communication, flexibility in what needed to be cleaned within the time we had, and the end result was fantastic. Needed them to do a thorough job in a move-out clean and they delivered beautifully. Would definitely use them again. read more

Fantastic move out clean, I don't think the apartment had ever been that clean (even when we moved in)! The team was on time and very communicative - I definitely will be using their services again. read more

We hired Liberty Maids for a Move-Out Cleaning and they did an outstanding job! They were extremely responsive, kept me updated throughout the cleaning and were so diligent and detailed in their services. Their pricing is very reasonable as well. I would absolutely recommend Liberty Maids! read more

Liberty Maids did an excellent job with my move-out cleaning! They were professional with their communication throughout the entire process, and provided details about exact services provided. Since I had moved out, I was not home during the cleaning, so day-of they provided me with live updates of their exact timing and provided pictures of the cleaned apartment once they were finished. They did an amazing and detailed job, at a very reasonable price! I highly recommend! read more

Liberty Maids did a phenomenal job with our move-out clean, would absolutely recommend. They completed all the services outlined, and were incredibly efficient. 100% recommend! read more