Liberty Bay has actually done three separate projects for me since I moved to my home a few years ago. When I purchased my home I knew I needed to replace the roof, and to add to the complexity of that project my home had a pre-existing solar system which was very old but still functional. I was fortunate to find Liberty Bay since they not only do solar projects but they also do general roofing, which made the entire process more efficient. And in running through different scenarios w/ Chad I determined that it was most cost-efficient long term to replace my existing solar with a whole new system vs. re-installing the existing one. The crew that came out to do both projects were great and I was very pleased with the quality and the efficiency. Fast forward a couple of years later, and after enduring a power outage which lasted most of the day I decided to break down and purchase a battery backup system to supplement my solar. Again, Chad and his team were able to quickly assess my needs and come up with a recommendation and design for my system. The project ended up taking a bit longer than initially planned, but that was mainly due to the slow turnaround from the city on the permitting plus the fact that we've had to deal with such stormy weather these past several weeks. However, I'm happy to report that the battery backup is up and running, and I couldn't be happier. I would highly recommend Chad and Liberty Bay for any of your solar and roofing needs! read more

We really like Chad and Liberty Bay. We've had our solar panels installed for about 3 months now, and so far everything is working great. Chad answered all our questions about components and future service, and designed a system that isn't big but more than meets our electricity needs. We appreciate that he didn't sell us more than we really need. The price seemed quite competitive, based on the other estimates we got. We were part of the big rush to get permits before NEM 2.0 was phased out, so I'm sure Liberty Bay was inundated with work and requests, like every other solar contractor. There were times that we were anxious about progress on our project, but I attribute it to that pre-cutoff crunch. Once our job was scheduled, the work went very quickly. Our new system was online fast. read more

we bought a house with solar installed by this business and tried to contact Chad multiple times and he never replied or calls back. We were interested in getting batteries and also had questions about our existing panels.... No communication can be established. Very frustrating experience. This is not how you handle your existing customers. read more

Quick response on weekend. Assisted with getting our system back online after a random failure of our inverter. Friendly and prompt. Will call again if we have any issues with our solar system. read more

I had an issue with my solar inverter not communicating with me and made me seeing that my PGE bill was abnormally high having a solar system installed. SolarEdge who made the inverter told me it was due to the cellular card be outdated and shut off. The company I originally dealt with is now defunct. So I had to find someone to fix my issue. I reached out for help on Yelp and Chad responded. Told me the same issue over the phone and told me what had to be done. So I scheduled him to visit. He fixed the issue by connecting my home network by wire to the inverter and updated the firmware. All in about an hour. This goes to show do not deal with the likes of those big solar installation companies that have people making sales calls and door to door sales. In the end you will be left out to dry. Like I felt when I tried to call Canopy Energy and their number was disconnected and emails non responsive. Panicked at first but came to my senses and got a hold of Chad. Thanks to him I have full confidence in small business since they are more focused on service rather than making tons of profit. Support Chad the owner of this business. I definitely recommend him for your solar needs. read more

We solicited solar quotes from several companies, but chose Liberty Solar and we're so glad we did! Chad is a total pro. During the quote, he was the only solar rep to actually inspect our electrical panel and assess our electricity usage by looking at the PG&E meter on the side of our house. Chad was low pressure and never gave a "sales pitch". Instead, he informed us about our options, made recommendations based on our specific needs, answered all of my endless questions in a concise and understandable manner, and quoted us a *very* competitive price. After agreeing to work with Liberty Solar, Chad made scheduling, the permit process, and installation a breeze! I feel like a solar aficionado now! This a great company with exceptional customer support. Highly, highly recommended. read more

I was having a problem with my Solar edge inverter so I reached out to liberty bay solar. Chad got back to me the same day and he was actually able to see me the next day (very rare). After taking a few minutes to familiarize himself with my system he clearly explained what the different lights and signals meant on my inverter. He then went to work identifying the issue and discovered that it was actually not my inverter that had an issue but rather my battery. After a few firmware updates and a flip of a switch my solar was back up and running! Chad was incredibly friendly and a pleasure to speak with. If I ever want to update or expand my solar footprint I know where I'm going. I highly recommend him for anyone needing help with their solar or looking to move to solar. read more

I interviewed SO many solar companies, it made my head spin. Liberty Bay Solar was recommended by a NextDoorNeighbor digital bulletin board. Chad was so personable, patient and generous with his time explaining to me how solar works, and all the details in billing, rebates, NEM. It still makes my head spin. But, I contracted with him. I like that he has a background in engineering, is a small local company, and is an all around good person. read more

We had our solar panels installed seven years ago and the system (SolarEdge) has worked flawlessly since then. Recently however, I began to see some "flakey" behavior when checking the energy production at the inverter panel. I decided to get in touch with the company that did the installation. After several attempts to contact them were unsuccessful I bagan to look around for someone else to take a look and found Liberty Bay Solar on Yelp. I called Liberty and got Chad on the line. He asked a few preliminary questions and then asked if I would be around in the afternoon. I was available so Chad came by, took a look at the inverter panel, and decided that he needed to open a case with the inverter manufacturer. SolarEdge decided that I needed a new inverter and arrangements were made to have it shipped to me. The entire visit took about an hour including the time that Chad was on the phone with SolarEdge Support. I really appreciate Chad's expertise and especially for taking the time to work with SolarEdge support. BTW: I finally got a call back from the original installer and after sincere apologies for the long delay, they got right to work and took over the case that Chad had opened with SolarEdge. Again, my thanks to Chad for guiding me through this process! read more

Inverter went out. It was under warranty but the original installer was out of business (I wouldn't have called them anyway). Chad knew exactly what to do, sent George to install and then Chad set up the communication. Kept appointments and did a great job. You do pay a little bit for this sort of expertise. read more

Chad and Louis did a great job swapping out an inverter for me. I wanted to upgrade to a Sunny Boy inverter that gave us power when our grid connected solar system when down due to PGE outages. Chad helped review my initial questions about compatibility over email and then was very prompt once we were ready for the install. read more

Liberty Bay Solar - New sunny boy inverter with a 2000 W external plug that is active even when PG&E is out. - Solar Installation Near Me - Concord, California

We are so happy that we chose Liberty Solar to install our solar system a few years ago. The owner (Chad) was absolutely wonderful. He was always available to answer our questions no matter how many we asked and no matter how silly the questions were. The system he installed works perfectly. We have had no problems and of course our PG&E bill dropped dramatically. We reached out to him recently to install a solar power back up battery. As in the prior install, Chad was patient with all of our questions, his price is competitive, and his customer service skills are excellent. We look forward to working with Chad again. I would highly recommend him. read more

The previous owners of my house had solar installed, and I hadn't given it a ton of thought up until seeing my PG&E statement showed I wasn't getting much energy from my system all of a sudden. I realized the inverter, from solaredge, wasn't functioning properly anymore, so dug up info on the system installer to try to get them to fix the issue. Much to my dismay, the installer had gone out of business, so I tried contacting the "preferred installers" that solaredge lists in the area. Both of them told me they only do work on systems they installed (I guess it is more lucrative to be installing new systems, so they only do maintenance/repair if obligated to do so). Finally I made my way to yelp, where I found Liberty Bay Solar and Chad, and I'm very glad I did. Based on what I shared with Chad, he was pretty confident that the inverter failure would be covered by the solaredge warranty. They require a site visit though and stepping through a convoluted process to verify system failure. He tried to squeeze a visit in just a couple of days after I called, but wound up running long on another job, but let me know that he wouldn't be able to make it that day as hoped. In the meantime though, he went ahead and opened a case with solaredge. When he was able to come early the next week, he spent a couple of hours on the phone with them stepping through the procedure for verifying it was dead and getting an RMA, so they'd ship a replacement at no cost. When the new inverter arrived a week and a half later, he came out and got it all working. He also shared more information with me about the inverter and the solaredge monitoring platform. He even cleaned the panels while he was here, and gave tips on equipment so I could clean the panels myself! read more

Chad came by for an estimate on adding batteries to my solar system and was not only very knowledgeable but also very honest with me about the cost/benefit of doing this, recommending that it may not be the best investment for my situation, and offering cheaper alternatives. It's not often that you get that kind of honesty from someone selling their service. Will definitely contact him again in the future for Solar projects! read more

Chad and his team are amazing. They were Easy to work with around our hectic schedules. They helped us find the solar panel layout we would need to power our house, and they also helped us get a new roof to support them. Overall the process was extremely easy as a consumer from start to finish, and they were able to finish before expected. You couldn't ask for a better experience. If you are in the market for solar, it's worth your time to meet with the Liberty Bay team! read more

Just finished our install and have to say that we were very impressed. Chad , the owner, was onsite the entire time and made sure everything went smoothly. His electrician went above and beyond to make sure that the conduit was the least intrusive as possible. Very impressed with the whole process. Thanks Chad. Sorry but had to throw in a picture of our Granddaughter. read more

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I called and spoke with someone who sounded very helpful. He said he would call me back to schedule. Never called, never responded to texts (including a text just asking if he could let me know that he couldn't get me scheduled). Totally ghosted. I would not want to do business with a company so unreliable. read more

Really just a great experience, from start to finish! The inverter (Solar Edge) failed on our rooftop solar system and the original installer was unable to service it. I contacted Chad and he immediately responded and set up an appointment for the next day. The installation of the new inverter was painless and professional. Chad was super friendly, easy to communicate with, and extremely knowledgeable. The install was done in a couple hours and he was able to provide us with information that we needed to transmit to our original installer to retire the old inverter and get the new one set up. I highly recommend! read more

Chad Garnon of Liberty Bay Solar and his crew were awesome. He put in a solar system with back up batteries that makes me completely independent from the PG&E grid (also excess energy I create is sold back to PG&E). I just got the city inspection approval today, and my system is fully operational. The install was more complicated because I have a metal roof (many installers won't install on a metal roof). Chad is a fully licensed electrician and roofer. He is the most qualified person I found to install my system, and the cost was reasonable based on what I had installed. My system is 2.5 times more expensive than a solar system with no back up batteries, but it's the batteries that allow me to be independent from the PG&E grid. If you don't have the batteries, you will have no electricity if PG&E's grid shuts down,. This system is way too expensive to make sense if you just want to have electricity on power safety shutoff days, but I'm thinking way more about The Big One. If my house and i survive, I will have electricity for the potential months that the grid could be shut down. Also, I'm more green, although the batteries will eventually need to be disposed of. Everything has its downside. If you are looking to install any type of solar energy system in your home, talk to Chad Garnon about your needs and goals and get a bid from him. He will spend the time to explain everything to you, even if you are like me and know zero about solar energy. He is patient, professional, does excellent efficient work, and I recommend Chad to everyone. read more

I am finally getting around to giving Chad and Liberty Bay this Yelp review. He and his crew did a great job on our re-roof and solar system last fall. As others have noted, he particularly excels in thoroughly explaining the system and educating his clients. His pricing was competitive - in the middle of the three estimates we got. We went with Liberty Bay for the customer service and because they could do both the roof and solar together, and quickly. The crew showed up and did the job as scheduled. The only snafu was that the roofers put on a different color shingle than we had agreed upon. Chad offered to take it off and redo it, but I didn't have the heart to ask for that. While it shouldn't have happened in the first place, Chad gets high marks for offering to do the right thing. I would certainly use Liberty Bay again. read more

We got bids from four companies to replace our entire home solar array. Chad and Liberty Bay Solar responded right away with a fair bid and good followup. We needed to replace the roof as well, and Liberty Bay Solar worked seamlessly with our roofer to ensure that the old system was dismantled promptly and new system installed without damage to the new roof. Chad took extra time to slightly rearrange the placement of panels to better maximize system efficiency. When our roofing company finished their project without repairing a small area of dry rot, Chad volunteered to come fix it himself! Chad is easy to work with and not pushy. Recommended! read more

As a response to your comment: "The day of your project install there was no owner, project or property manager present" I have informed you that I will not be onsite that day, but gave your people the contact information for the Project Manager and Owners from the General Contractor's firm and told you they have full capacity to speak on my behalf if I was not able to be reached. They were onsite the day of the installation and inspection. "so Liberty Bay Solar reached out to you to bring to your attention that because both buildings had 2 separate meters each, we recommended installing 4 separate systems, allowing independent monitoring. You agreed with this decision. " Yes, we discussed this and to confirm, I wrote you in an email on July 3rd 2018 I did say 'we will need 4 separate systems for R Street...' "PG&E requires a signed job final inspection card from the city which we submitted. The system we installed was on time, to code and operational." True, but it was not interconnected to PGE because a PTO was not provided since the NEM application was pending for over a year as a result of a job card with mistakes being submitted to PGE. Even if the City made a mistake, it was submitted by your company to PGE without checking it. I would take responsibility that it was my understanding that an operational solar system will include a PTO by PGE which will allow us to sell excess energy back to PGE. In your definition apparently it meant that if it powered the house, the work is done and interconnection to PGE was not your problem but rather an 'extra service' that you provided. "When you reached out to me with concerns via email I responded that I would reach out to PG&E to see what was missing. I reached out to PG&E many times to get a response. You asked for updates at the beginning of every week and I responded explaining that I had yet to hear back but would keep checking. A week before Christmas I went to the city and asked for a copy of the job card again to see if we missed something. After looking at the card I noticed that the application to PG&E showed 2 solar systems instead of the 4 " This is because your company submitted 2 sets of NEM applications instead of the required 4 sets for each individual systems that we all agreed upon. If you do not submit a NEM application for each meter, how is PGE supposed to know that there are 4 systems instead of 4? "The city clerk admitted it was a mistake by the clerk that typed the job card. " It may have been a typo by the City, but your company submitted it as is without checking it, correct? "He asked a city inspector to re-review, make the change and sign a new job card, which I personally submitted to PG&E to update your NEM application. It was because of this that you ultimately received the PG&E approval via email. My company is cc'd on that email, because the permit is under Liberty Bay Solar. Another solar company could not have made those changes." Assuming what you are saying is correct, it took the other solar company a few hours to figure out what was wrong with the application and had a solution and the corrections sent within the same day. It took you over 6 months and me emailing and calling you every week / every other week to figure out what was wrong with you making no effort to reach out to us. Now it has taken 12 months from installation to finally be interconnected with PGE. "this one wasn't a typical install and required more attention from both sides, as a project manager and a business I hope you can see that." I fully understand this, but I am more upset about the method in which you dealt with the situation, which was deflection and avoidance which is not ok for me. I'm trying to deal with the situation, which was to get the system connected to PGE, and the only thing you did was trying to avoid the situation. "We stayed under your negotiated price and worked to provide the level of service we expect from Liberty Bay Solar." Actually, you requested more money because you said you need to rework/rewire the system, and we paid that right away. You knew in advance that there was construction onsite. If it was going to be an issue, 'you' should have told us that we should wait until the final inspection on the construction was over to install the solar. Yet, your company said it was ok. I was even ok with getting you paid for the additional work since mistakes do happen. Again, you are the professional installer here, not us and we ended up paying more. read more

Liberty Solar was extremely professional and their services were top notch. Chad and Bar, the dynamic husband and wife duo, took time to listen to our needs, educated us, and offered their expert advice. We learned more about our energy usage and solar in the first appointment with Liberty Solar than in the previous 5 appointments we had with other solar companies. The BEST part... they beat their competitors' prices by thousands. Liberty Solar is an expert in the solar arena. We were beyond impressed with the consultation, set up process and the complete installation. Honestly, I would've paid more just for the exceptional services they provided! I've already referred them to my family and friends! read more

Ok first of all Chad is amazing! His crew came out and did our job in one day flat. Everyone was clean, professional and on time. That is a big deal. But the best part is that the pricing was by far better than any of the more "bigger" companies. Got several estimates and went to consumer reports. Liberty Bay Solar was by far the best options. Highly recommended. read more

The best costumer service I ever experienced! Chad made gave us the best offer out of 3 different installers we met with. The work took exactly the time Bar said it will take. The installers were nice polite and more importantly real professionals. read more

Liberty Bay Solar - Solar Installation Near Me - Concord, California

My previous solar contractor skipped town before completing the interconnect paperwork with PG&E. I was producing a lot of electricity from the panels, but I was not yet receiving credits for putting that energy on the grid. Chad was extremely helpful in assisting with this tedious process with PG&E. I highly recommend him, and I will certainly use him for my future solar and battery needs. read more

With so many different solar companies around of course we were hesitant, however upon meeting the owners we felt at ease. Not many owners will come personally to introduce themselves but we were happy to meet Chad & Bar. They thoroughly explained the process and what to be expected on our PG&E bills after installation. They were always available to answer any questions (even months later). Installers were very polite and even played with our little dog to calm her nerves :). If you're looking for a reputable company this is it!!! read more

Liberty Bay Solar made the transition to solar power to my home very simple and easy. With so many solar companies out there its great to have a family owned company that goes above and beyond to make you feel special. Highly recommend Liberty Bay Solar for anyone that is thinking about getting solar for their home! read more

We just had our system installed and couldn't be happier. Our project went so smoothly and we appreciate the service we received. I feel like we didn't have to lift a finger, they just handled everything for us. Definitely recommend them for any project. Thank you to the entire team of Liberty Bay Solar. read more

We used Liberty Bay Solar with Chad Garnon. They did our roof, too. Very nice to work with and they did a great job. We just had the panels installed before the day of darkness. Chad even came over today to clean the ashes off for us. We highly recommend them!! read more

When I was getting close to making a decision on what company to go with, Liberty Bay happened to reach out to meet with us, and I'm glad Chad did. He was able to meet us the next day, and took the time to answer all of our questions. My wife and I both appreciated how knowledgeable he was and answered every question we had. Chad and team were able to get the install done in the time they planned, which was great. PG&E was the slowest part in the process! We're really glad to have solar on our house and would recommend Liberty Bay Solar to anyone out there. Thanks Chad and team! read more

It was a true benefit for my family in selecting Liberty Bay Solar, they were very professional throughout the entire process and did everything they promised. We are saving lots of money! We had been approached by several different Solar companies, but we are now confident that we chose the best Solar system and company. Happy Customer! David Rice read more

We chose Liberty Bay Solar for our new system and we are more than pleased that we did. We interviewed nine solar companies given our lack of knowledge of solar energy systems in general, different solar configurations on the roof for maximum efficiencies and different qualities of solar panels that each company offered and other questions we felt pertinent in deciding the best company to go with. Chad (Liberty Bay Solar) provided the most comprehensive information of all of the companies interviewed. He provided information in a manner that made people with limited solar technology (like me and my wife) understand what the process contained, the necessary information to ask any solar company to determine the most cost efficient and cost effective installation, the different panels and their effectiveness, savings on our electric bills, and the estimated payout for the system they proposed. While their costs lined up with other companies, my research determined they used one of the best panels as opposed to less reliable ones. They were, by far, the best value for the money. They operated to our needed timetables, were always available for questions, always courteous, friendly, and most importantly professional and knowledgeable. I highly recommend anyone considering a solar system (especially now with the 30% rebate ending this year) to place a call to Liberty Bay Solar. We are glad we did. They exceeded all expectations. read more

I had been looking for a solar company Liberty solar was recommended by a very good friend of mine so i met with chad and bar they were very professional and helped me understand about the benefits of having solar . The job was completed very quickly chad went above and beyond for me and i would recommend them to all family and friends for there solar needs. I was experiencing a montly electric bill over over$ 400.00 dollars and now thanks to chad it's only $8.00 .Thanks so much chad and bar for all your help. read more

I was very pleased with the cost and final installation of the system. There were a few glitches in the early process, but they were resolved to my satisfaction. read more

I had started my solar process with Tesla and although it was initially fine, the entire process was via email and text and I decided to talk with some local companies. Chad with Liberty Bay Solar was far and away the best. He was timely, personable and explained the variety of options to me in a clear way. The installation was delayed due to covid19 restrictions but once those were lifted it went without a hitch. The system is up and running and I couldn't be happier. I would highly recommend Liberty Bay Solar and would use them again. read more

I wasn't necessarily looking into solar when I started out. By coincidence though I had contacted them for an estimate on electrical work and they ended up getting me a quote on a solar system for my home. From 400 dollars a month to a negative bill on my PG&E. I'm so glad I pulled the trigger on it. I couldn't be happier. They weren't kidding when they told me that I'd have power enough to spare and then some when they designed my system. Now I'm wondering why I didn't take advantage of this sooner and have been paying so much money every month for my electricity bill. I mean, with the current solar rebates it really is a no brainer....urg. read more

Can't say much more than what the other reviews haven't already said. I got four bids from local solar companies. The estimates were all pretty much competitive. But the inspection of my house by Chad (ceo of the co.} was by far the best, He carefully inspected my roof condition, current electrical system and then carefully analyzed my needs and thoroughly explained how his recommended plan would work. At the end of the day I went with Liberty and definitely have no regrets. Their customer service and attention to detail are beyond reproach. Chads estimate was my final cost due his excellent site inspection there were no hidden costs or adjustments. I am extremely pleased with with my choice to use Liberty Solar and give them my highest possible recommendation. read more

I just had the pleasure of meeting with Chad and Maria of Liberty Bay Solar. I was both surprised and impressed with their knowledge and integrity. I already have a small PV system at my house and was considering expanding it to accommodate some incremental needs (specifically adding an electric water heater and electric car). Chad did a great job at listening to what I was considering and giving me advice around what made sense and what didn't. Base on this discussion, Chad guided me to NOT expanding our PV system, as it didn't make financial sense to do so. That's not something that you expect from a sales call! I'd have no reservations about referring Chad and Liberty Bay Solar to friends who are exploring Solar/PV options in the future. read more

These guys did fantastic work on our home in Berkeley. I whole-heartedly recommend Chad and his crew to anyone looking for solar energy. Liberty Bay reroofed our south side and installed a modern, powerful system that can be monitored from anywhere in the world. We were very impressed with their politeness and workmanship as well as with Chad's honest feedback on our needs and options. read more