They were awesome on time The project coordinator was timely…read more The tech was on time and really cared about doing things right for the customers

It has been a pleasure working with Jamie throughout the entire process, from start to finish…read more Before signing the contract, I had a lot of questions, and he took the time to answer each one thoroughly and clearly. The whole process was very smooth, and the installation of both the solar panels and battery was quick and efficient. I'm very happy with the overall experience! Will definitely recommend Jamie and the whole Solar Harmonics crew!

Well all was pretty good until May of 2025. 2 panels were putting out about 35% less than the…read moreothers. I called and was told they would get in touch with SolarEdge Support Team. Follow up email from Charlotte Fontanilla stated the Support Team suggested a visit to my residence for further assessment. She stated she would let me know when a service appointment could be finalized. Didn't hear anything and honestly I forgot about it until January. Called again in January and supposedly Charlotte was pretty good at NOT following up with customers according to person I spoke with. Well the response was better this time. They came out and tested "installed modules" and submitted claim on my behalf with Canadian Solar. That claim was denied but after consulting with SolarEdge they identified that it was related to the optimizers rather than the solar panels themselves. Optimizers were replaced and now different panels are not working properly. After back and forth for 4 more months now it's the panels that are bad BUT not bad enough to warranty. Very interesting. I'm hoping someone in the company with integrity will read this and fix the situation. When I purchased my solar from West Coast Solar I was told and I quote "you got bumper to bumper 25 year warranty everything is covered". Well apparently it isn't.

I've had my system for just about 2 years and my experience with west coast solar has been pretty…read moreconsistent. By which I mean the technicians who come out have been awesome, pleasant to deal with, and do good work. When its working as Id like, the system works great. All that to say as long as you never ever ever need to reach out to them for literally anything, you'll have a great experience. Otherwise, its a nightmare. After installation it took 6 - 8 weeks of constant emails and phone calls multiple times per week to get them to resolve the installation issue (circuits missing off the backup loop) and correct my storage profile for charge/discharge. Trying to get their help both times after that has been equally atrocious, and with my system currently down I emailed the, and opened a ticket on their website (where both their phone numbers are non active) and it took another week to get a response. At this point i'd say 2 years feels consistent enough to say 4/5 stars on install and installers, 0/5 stars on customer service.

My wife and I purchased a new 19 panel solar system and Tesla Powerwall in mid 2025. The install…read morewas completed in October 2025. The crew and all of the people at United solar Electric were very responsive and professional. I would, and will do business with them again, (adding an additional battery). PG&E was a problem. PG&E was very slow with providing PTO (permission To Operate). We did not receive PTO until end of May 2026, over 6 months from the date when system was operational. PG&E will need to upgrade transformer (December ???) before we can send greater that 2000 watts back to the system. Right now, we have conditional permission to operate, limiting output to PG&E to 2.2 KW. To United Solar Electric's credit, they were with us the entire time dealing with PG&E and were just as irate with PG&E as we were. Thank you, United Solar Electric!

My wife and I had a very concerning experience with United Solar Electric regarding their business…read moreethics and refund policies. We were interested in solar for our 1940s home and provided a deposit in good faith. However, after further inspection of our roof and the overall project viability, we decided not to move forward. When we requested our deposit back--before any equipment was ordered or installation began--the company initially refused, claiming it was 'passed' the point of a refund. It was a high-pressure situation where we felt they were trying to lock us into a contract we weren't comfortable with. While we did eventually receive our deposit back after pushing the issue, the initial refusal to return funds for work not performed was a major red flag. Homeowners should be very careful with the fine print here. If you are looking for a company that values transparency and customer comfort over just 'closing the deal,' I would suggest looking elsewhere. We're glad we didn't get stuck with them and are instead putting that money into improvements that actually fit our home.

I'm a bit late in writing this as our system was installed last Oct 2025 but wanted to give a big…read moreshout out to Sunlight Electrical. My mom and I couldn't be happier with the service we were provided from start to finish. We contacted the business in late July of last year to see about installing a solar system on our home before the end of the year. Within in days, Alessandro was here to meet us in person and provided us with a comprehensive breakdown for solar options and pricing. We loved that we were treated like actual people instead of a number in a queue. Given that there was a slight backlog of jobs they had to work through we were assured that we would have our system fully installed and activated before the end of the year, which we did! It was great working with Nick who was our onsite rep and Juan was always available to answer any questions we had by phone (of which I had many). Despite the number of times I called, he was always patient with me and provided detailed answers that gave me a better picture of our installation and how our system would operate moving forward. I can't say enough about how amazing the whole process was. Looking at our electrical bills right now and we're in awe of all of the savings we're getting, which validates our decision to purposefully oversize our system. If and when we decide to install a car charging station in our home we're definitely going back to Sunlight!

I can't say enough good things about Carlos Gomez from Sunlight Electri-Cal Solutions…read more I've been working on a non-standard solar setup using an EcoFlow Delta Pro Ultra X and EcoFlow Smart Home Panel 3, and finding a contractor who truly understood this type of system was incredibly difficult. I spoke with many contractors, and almost all of them sent salespeople who gave generic answers or tried to push cookie-cutter solutions that clearly didn't fit my setup. Carlos was completely different. From the moment he arrived, it was clear he wasn't a salesperson -- he's an engineer, and it shows. He took the time to deeply understand my system, reviewed actual spec sheets on the spot, and immediately identified issues that other contractors completely missed. Multiple companies told me Hyundai panels would work fine. Carlos checked the amperage limits, applied proper safety margin calculations, and clearly explained why those panels would not work with my EcoFlow system -- saving me from a costly mistake. He also walked me through: Proper panel selection within voltage and amperage limits Safe string configurations and series wiring How to maximize roof space while staying within code Permitting requirements I hadn't been told about before On top of that, Carlos identified critical code and safety requirements that no one else mentioned: Bollards required in the garage to protect battery units Correct battery placement to maintain required clearance from doors and entrances Heat detector requirements for battery installations in a garage These are all things that would have caused inspection failures later -- and Carlos caught them immediately. He spent well over an hour with me, climbed onto my roof to check for obstructions, inspected battery placement, reviewed wiring paths, and answered every question in detail without ever rushing me. What truly sealed the deal was how efficient and transparent the pricing process was. Carlos was able to turn around a detailed quote very quickly, and when I received it, I was honestly surprised -- it was a significant amount lower than every other quote I received, even though his evaluation was by far the most thorough. Given everything: His technical expertise The level of detail and care The ability to integrate with my existing system The fast turnaround And the much better pricing Choosing Sunlight Electri-Cal Solutions was a complete no-brainer. Carlos is knowledgeable, meticulous, honest, and genuinely passionate about doing things the right way. After meeting him, I completely understand why this company has such strong Yelp reviews. If you're in the Bay Area and need electrical or solar work done the right way, especially for a non-standard or custom system, I highly recommend Carlos and the team at Sunlight Electri-Cal Solutions.

Our Story: We got our panels installed in Nov 2022. We got…read morequotes from two other companies and looked online to a solar energy brokerage for more quotes. We got a recommendation for Del Sol from one of our friends that was happy with their process and service. We reached out to Elvin and he was able to send us over a proposal very quickly based on whatever tool they used to see our roof. He provided two options for our roof, a 19 panel configuration and a 21 panel configuration. We decided to go with the 21 panel configuration for our roof and it estimated putting us at 98% of total output. After looking at the cost of the system, we didn't think we would be able to get it for a couple of years, but Del Sol offers multiple financing options. We decided to use the local credit union for financing. After we decided on the configuration and got the financing locked down, the turnaround time was approximately three weeks. Which was a whole lot faster than we would have anticipated. Installation took a total of two days with the city inspector coming out the second day. After the installation, paperwork has to be submitted to PG&E to be turned on, which took about 10 more days. Bird proofing for our panels was part of the package and it was done a few days after the final install. Our Conclusion: So we've had our panels for about four months and are extremely happy with them. The process went extremely fast. Supporting local reputable companies are very important to the wife and I, for us it definitely felt like the process was very streamlined to the point of being overwhelming. Using reputable local companies for our home improvements has definitely paid off in spades. Del Sol already installed panels in our neighborhood and knew exactly what our HOA required. The permits were pulled in a timely manner, and inspection was scheduled and concluded on the final day of the install. The major hiccup we had was we wanted to get our roof. Inspected prior to the install. The installation team was very professional, and courteous to us during the install and checked in with us every day with what to expect for that day. The final solar manual was delivered by Elvin and he went over everything in it, which also included the app used to track the performance of your system. Everything was laid out and explained as far as all the warranty information and what to do when the county sent you that "home-improvement" letter. I shared our whole story for people that are just looking into getting solar and wanted to know what they might expect. If you're a Brentwood local, and you decide to go with Del Sol, you won't be disappointed. The quote was very comparable to all the others we received. Elvin's service and knowledge was outstanding and the installers were professional and efficient. Also being able to use a local credit Union for financing was an additional plus for us. Yes, I would recommend them for your solar system needs.

Problems from installation...on. No communication. Company took many months to complete…read moreinstallation after re-scheduling several times. I was promised to be put on the installation calendar month after month. Employee was rude to my mother. Our system went offline because they didn't install something correctly. We were not informed and received a huge bill. Del Sol did re-imburse us for 1 month's bill. Was promised by the owner he would look at our system for issues, then didn't show up as scheduled. I recently had a leak in my pool solar system. I called the office to schedule a service call. Once again, I was told someone would return the call and get me on the calendar. It's been 7 weeks and no return call. Go figure! I would NOT recommend!

Having East Bay Power Systems design install and certify a rooftop solar panel system has been a…read morewonderful experience. Working with the team (Darlene, Jeff, David etc.) to get the system designed and installed was very easy, they took care of everything, including getting the city to approve the design/installation for PG&E. Installation was a simple one day process, and best of all, we were essentially off the grid the next day. Interestingly East Bay Power Systems use American made solar panels (Aptos) and an American made power backup system (Tesla). Not only does the system perform flawlessly, because of there high output of the Aptos solar panels (up to 450W per panel) the whole array of 10 panels is virtually unseen. As an added bonus, they set up a Tesla app on your phone so you can see at a glance how mush power the system is generating, how much is being used to power the house, how much is used to charge the backup system and how much power is being sold to PG&E. For a system this good, overall cost was relatively low, far less than what I was quoted 5 years ago by two different companies. You may have noticed all my reviews to date on Yelp have been 5 star, this is deliberate. Life is too short to focus on that which does not make us happy. This is why I restrict my reviews to those things/places/services that make me happy and appreciate life. Sure, I have been to some really dreadful shops, hotels and restaurants etc., but, like I said, life is too short to spend time thinking and writing about them.

The product is good, the process left us wanting…read more Eric, David, Jose and the crew did an excellent job. My frustration was with the post installation process. I got answers from Darlene that did not make sense. Sometimes her computer was down other times her phone was down. Sometimes she would call to give me a message only to realize that she had called the wrong customer. Did not enjoy working with her. Finally, Kara engaged and we got the Permission to Operate about two months after the install. Supposedly Jeff (the Business Owner) is no longer with the company and has gone back East, so not sure who is leading their future efforts. For future customers: hang on to a portion of the payment till the Permission to Operate is received not just the installation.

Best customer experience period. Special shout out to Martin and the crew is Eliel, Nate, and…read moreManuel.

I had been meaning to write this review for a while. Synergy Power came highly recommended by a…read moreclose friend, and after meeting Eric on May 27, I quickly understood why. He was extremely knowledgeable about solar and made the process of designing our system straightforward and easy. Because I had travel plans, we couldn't start immediately, but the Syndy team scheduled our installation for Jul 27 - 28. Everything went exactly as planned. The materials arrived on Jul 24, and Martin and his crew, showed up right on time at 7:45 AM on Jul 27. They worked incredibly hard, efficiently completing most of the installation that day and returning the next day to finish the remaining panels and cleanup. That evening, seeing our panels generating solar energy for the first time was an amazing feeling! PG&E installed the Tesla Backup Switch a few days later, and everything seemed to be moving perfectly - until our Livermore city inspection on Aug 7. Unfortunately, we failed because an approved heat detector had not been installed. I was extremely disappointed. It felt like having an amazing present sitting right in front of me but not being able to open it! There were a few additional hiccups, but Jason stepped in, took ownership of the heat detector issues, and worked to get everything resolved. We finally passed inspection and received our permit on Aug 26, followed by PG&E Permission to Operate (PTO) on Aug 28. A huge thank you to the entire Synergy Power team: - Martin, Eliel, Manuel, and Nate for the excellent installation - Rebekah, Melissa, Mark, and Amy for keeping us informed - Jason for stepping in and getting the final issues resolved Overall, we are extremely happy with our solar system and grateful to the entire Synergy Power team for seeing the project through from start to finish. Thank you, Synergy Power, for a job very well done!

Currently in progress with Tim's team. I appreciate that they are responsive to phone…read morecalls/emails/texts. They are truly trying their hardest! FYI there is a backlog so we were told we probably can't schedule a site survey until mid-March... really close to the NEM 2.0 change to NEM 3.0. FYI #2, after the site survey, it takes them ~2 weeks to submit the Application to PG&E (which is the necessary step to get grandfathered into NEM 2.0).

Wasted my time, I went and got a loan for 30k and was ready to buy the solar system tim offered me…read morea couple months ago. told me to wait until his new system is up and running, have better price too. Now he tells me my solar system is gonna cost me around $7000 more. I waited 4 months for this nonsense. I have pics of messages 1to8. Be aware and do your research, if you have ac running , 2 batteries is good for a couple hours only after dark. I have solar and 2 powerwall before so I know. In the daytime the panels are good to power your house and fully charge the 2 powerwall with good sun light. Nighttime powerwall takes over only for a couple hours with my ac set at 78 degree in Modesto ca. when battery is drain I'm back using power from the grid. So I have to pay for solar system and to the electric company. Winter is better but doesn't have good sunlight so Battery doesn't get fully charged. Winter consume less electricity but consume more gas from heater. I try to talk myself out of getting solar but They keep raising electricity or else I wouldn't need solar. Solar and battery degrade over time and warranty only cover if it's broken so down the line when your system is not producing enough power but still working they not fixing it. Thats to what I understand . I guess you're stuck and out of luck. I got nothing against Tim he's a good guy but I'm just upset about how he went back on his words

Got Watts installed two phases of solar panels on my roof, 67 panels in total. The job was massive,…read morethe price was fair, and the follow up service was excellent. There were hardware glitches after installation, but the Got Watts team reliably spotted them - without me realizing there was even an issue - and sent teams out to ensure my equipment worked as promised. Years later I noticed some leaks through my roof where some phase 2 panels were installed. I notified Got Watts and they sent large crews to my home to rectify the issue over several days. This was no small fix. They probably spent vastly more to rectify the leaks than they did to install the panels to begin with. No one likes to have problems with an install. But, it means a lot for a contractor to honor their commitment and spend vast sums to honor their warranty, and their word, to their customer. I've had "good companies" make promises they wouldn't honor once the initial check cleared. Got Watts was true to their word and treated me in a dignified manner that is rare these days. I would unreservedly recommend the good people at their firm. Special thanks to Sam Moore and Daniel Harrold for their excellent service.

Started off with just wanting a little more info about adding solar to my home. Had a few different…read morecompanies give me quotes and discuss options. Right off the bat, working with Jarrett at Got Watts was a different experience all together when compared to other solar companies. He took us step by step through the whole process of how it would go from start to finish. Answered all our questions without hesitation and designed the best system for our home which included 20 panels and 2 backup batteries. After the consultation and agreeing to go with Got Watts team for our solar project we were contacted by Mallory and Lindsay. Both of them kept me posted and up to date on the whole process from initial inspection, signing forms, and scheduling for installation and final inspection review. They both helped keep the process simple and straight forward. Which is not common these days anymore. Customer service top notch. On final inspection day Marc showed up bright and early. I am a very punctual person and this is most appreciated. I hate the typical 4 hour window like cable companies would give you. Anyway, Marc showed up and walked me through the whole process on what to expect during the process with the building inspector. Once done with building inspector and getting the sign off, Marc then took the time to walk us through downloading an app that would allow us to track, monitor, and control our solar system. Explained key details and answered all questions and made sure we were confident and competent in how to enjoy our new setup. This is a great company to do business with. It really is amazing to have someone in your local community that wants nothing more than for you to feel happy and satisfied with the services they are providing to you. As well as making sure you receive a great product in the end that ultimately saves you money in the long run. Much appreciated and grateful.

My wife and I had spoken with a few other companies and Synergy 768 leaned better into what we were…read morelooking for. Ed gave us more advice and he was very upfront with all the costs and everything else. He's very honest and professional from the very beginning. So, we had no problem saying yes to Synergy 768 as far as putting the solar on our home. From the solar panels to the permits Ed Cotas and his team did all the work. All we did is pick a system that is designed and will work best on our electricity needs and sign documents. In less than two months our solar panels are up and running. Thank you so much! kudos to all of you at Synergy 768, Inc. and Sunpower! Dante Oakley

Purchased a $51,800 system only to find out a year later that my system was severely undersized…read morehaving to pay PG&E over $1000 at the True Up year end cost. When confronting the owner, Ed Cotas, about being undersized, he placed the blame on us! Now that SunPower filed bankruptcy Snergy768 hasn't offered any assistance at all. Been trying to get any sort of help since last year Nov, but no help at all. Be aware, AWFUL customer service.