Very pleasant and accommodating. My daugther and I have been making this our "mom-daughter date…read morenight" for years.

Me and my friend went to get our nails done here,- they burnt my toes the vibe was kind of sketchy…read moreand the energy felt tense like they were judging us, they cut my friends finger and burnt her hands after she repeatedly told the guy it burnt her inspo didn't come out how she wanted I got fine results- overall the men here arnt that great at nails but the women are amazing- I would also like to add I first started with pedicure then waited over 20 minutes to get my nails done, they are very short staffed - save yourself your time this place isn't great

Love the relaxed vibe of this nail salon. They do great work and offer a loyalty program which is…read morenice. The owner solves issues with integrity and offers great customer service.

I went in and thought I could get a pedicure since it was 2pm on a Tuesday afternoon. It did not…read moreseem too busy. Well... several people came in and had an appointment which I understand but communicate if the wait will be an extended period. They put my feet in the water and I waited for 1 hour with my feet soaking. This was ridiculous and the failure to communicate is not acceptable. They know how long or should know how long the wait will be, then say something. The only reason I stayed is I was traveling the next day but if they would have communicated to come back in 1 hour instead of not saying anything left a very poor customer service experience. I could have easily came back 1 hour later. Since my feet were soaking I felt trapped and should have left after 30 minutes. I spoke to the manager and she apologized but I felt nothing would have changed. I will not go back. Advice is to communicate if wait will be an extended period, most people expect communication and will be patient if you are setting proper expectation. I cannot recommend this establishment.

There are probably workers that provide awesome service so take this lightly…read more. I walked in and the lady who did my pedicure seemed to be in such a rush to get the job done, which I completely understand.. But, with that comes sloppy and poor service that leaves customers unsatisfied. I left with gel nail polish around my toes, gel top coat around my toes, and parts of my toe nails unpainted. I write this in hopes of improvement so others don't have a similar experience that leaves them not wanting to come back because they feel their money was wasted on sloppy nail service.. Pros: - Everyone was nice - Chairs were comfortable & not too close to the ones next to them - Massagers on the chairs are nice

Unfortunately as I've aged I find it difficult to trim my toenails so I occasionally join my wife…read morefor a mani pedi. This time our daughter and granddaughter joined us. Very large salon. Lots of chairs including two for children. The staff is very attentive and skilled. They accommodated the kindergartner's request for different colors on her toes and fingers and did a great job trimming my toe talons.

I absolutely love K & T Nails! I've been coming every other week since they opened years ago and…read moreactually followed the owner here from her previous salon. The salon is always immaculate, and everyone is incredibly friendly and accommodating. They have an AMAZING selection of colors and are always up to date on the newest trends. I wouldn't go anywhere else -- highly recommend!

Service and tech are awesome. I have never seen so many colors or brands of nail color. In 14 hours…read more2 toes lost their gel polish and my daughter's fingernails the mustard color started to bubble. We went back, they fixed my two toes and redid that specific color on her nails. The day after we there for the corrections I had another toe lose the gel polish. I haven't gone to have fixed since it isn't always convenient to go that way. I am very frustrated that this has all happened in 4 days time of getting the pedicure.

Quinn is a five star manicurist. She's the best when it comes to manicures and pedicures. Friendly…read moreand efficient, I always like her work. The massage chair you sit in while your feet are soaking in warm, bubbly water is soooo nice and relaxing. She uses hot stones on your legs, along with a scrub. Both make me feel totally pampered! There are oodles of color choices that I always sift through, held together by a large ring. Each little plastic nail on each wheel is painted, so you can see what they look like on you. It's a genius system. Last visit, I chose a gorgeous red gel polish since I was going on a trip to New York for a college friend's wedding. I don't usually do the gel, but was pleased that it lasted well over a week and a half with zero chipping. Getting it off of my nails was another story altogether. Oy. The front desk staff is consistently pleasant when I call for an appointment. I've never had any other services done here, so I can't speak to haircuts, highlights, etc.

I got a simple haircut yesterday by Katy. When she was done I told her I didn't think it was even (…read morebecause clearly it not). Crickets I left the salon wet and straightened it at home where I discovered I was correct. As a side note from the back you can't see the unevenness'.

Annie is amazing!…read more My nails are not easy to maintain - and as I'm sure some females don't want to admit, likely some males too, you get ingrown toenails. I'm unfortunately one of those people. Stopped in to visit I Heart Nails today for a way overdue pedi. Annie focused on all of my neglected issues and really helped take care of me. She's friendly, professional and just an absolute sweetheart! I'd strongly recommend this place to anyone I come in contact with. My only tip is to be patient - she's a one woman show right now, but oh so worth it!! See you again soon!!

Improvements definitely need to be made at this location. Warning fellow yelpers. This location has…read moreindeed a yelp sticker on the window expressing this is a business that yelpers love and support. However we are not welcomed here at anytime. The business owner herself lets you know she has enough customers and you can leave. I did tell her I saw the yelp sticker and felt this was a safe place but was told abruptly that I should leave. I feel we should honor her request. She does not want us we should not go to this location. With the power YELP has invested with in me. I kindly issue no stars. And I ask kindly that we leave this shop owner in peace as she requested. Beware again a yelp sign is indeed in the window but we are not welcomed here. Stay peaceful respectful and just leave when asked.

Just had the best pedicure of my life! Rosie was amazing. I got the deluxe pedicure. It was only…read more$40. Worth every penny and more! There was no rushing,attention to detail and a fantastic outcome. I'm glad I found this place.

Tracy's work is beautiful, clean, elegant, and flawless. She gave us the exact refined look we…read morewanted with a touch of luxury. My sister was visiting from out of state and can't wait to book with Tracy again on her next visit. We loved our experience!

so fast, and did such a good job!! i will be back. they stayed extra just to make sure i had my…read morespecific design done

I've been going here for the past 2 years because it's very convenient for me. But I often think…read moreabout finding another salon. If I can get in with specific people, I have a great experience, but when I have to walk in, I usually have a bad experience. I either get injured or irritated or both because the tech is too rough. They don't pay attention and end up causing scrapes and even bleeding on a couple of occasions. What really irritates me, though, is a couple of them have this thing where they will literally slap my hand if I'm not relaxing it enough to their liking. It doesn't feel to me like I'm NOT relaxing, so I assume they just like to be bossy and enjoy doing the slapping thing. I'm not sure that even telling them directly would do any good, because when I've tried, they just say "sorry" but then do it again.

Since moving to town I was looking for a place to provide the gel nail services I was looking for,…read moreyes I was specific, no acrylic. From the moment I walked in I knew I had found my new nail shop. Quaint, Family owned and friendly with a spa like atmosphere. I now go every few weeks for nails and pedis. Lots of options to chose from and I have never been disappointed. I even have my mom going now too.

This is absolutely the best nail salon I've ever been to. Why? Because when I explained the problem…read moreI'd been having with the kind of acrylic nail that another salon used, instead of switching to the old-school acrylic, Lila recommended polygel nails. It's made a huge improvement in the health and appearance of my nails. I can wear sheer polish now. My nails don't get nasty discolorations. And Lila never files my living nail like many techs do. (Have you ever had a nail removed and seen all those half circle divets in your nail bed? It's killing your nails!) My nails aren't fake and chunky looking either. I frequently get compliments even though I don't do anything fancy--just simple polish. The salon is near St. Joseph Hospital in old St. Charles and has its own parking lot. So convenient. Its cozy environment is nice--a boutique spot, not 10 techs super busy and trying to fit in walk-ins. They have a scheduling app called Vagaro that I use for appointments. The only drawback you may have is paying a deposit for your appointment. But if you're the kind of person who keeps your appointments, then it will be worth it. In my experience (3 months so far) they've been on time and easy to work with. They just got in some gorgeous new fall colors and I tried a muted pink. But they have rich greens, blues, and browns, too. Maybe I'll go a little bolder next time--a deep blue-- or maybe I'll go back to a sheer. Who knows?

I was pleasantly surprised when I walked in. The ambience is inviting, and I loved that there's a…read morebar right when you enter. I didn't have an appointment but was seated fairly quickly despite them being busy. I had a pedicure with a French finish and was very happy with the results. The pricing was reasonable, and overall the service was good. I didn't notice any options for à la carte add-ons, which would have been nice since I typically enjoy adding services. The staff was a bit rushed at first, but checkout was much warmer and I appreciated being wished a great day. Overall, I had a positive experience and would recommend!

I've had a few issues here but my last 2 visits have been horrible. I purposely booked an…read moreappointment with a specific person because they had great reviews and I was tired of imperfect manicures. I arrived and my appointment was with someone else? I asked her for pink to white ombre nails. She was very confused. Told me the pink i chose was wrong for french tips which wasnt the design i asked for. She seemed confused, walked away, and then someone else took me to their station? I explained to her what I wanted. She started my dip and start to put the pink where the white was supposed to go so i corrected her. She fixed it and my manicure came out looking great which i appreciated. Until 5 days later when the top coat started peeling off my dip nails already. They looked super scuffed and milky so i called and the manager told me to come in anytime for them to fix them. Well i did and things got more weird. The lady who did my nails originially looked at them, buffed one nail, and then told me i needed to wait 20 minutes while she finished her client. I didnt have 20 minutes to wait to start so i asked the front desk if someone else could help. They said this lady would lose money and shed have to call her boss which she did. Then i felt horrible - the shop should help with that loss and not mention it to me. Finally someone else came and got me, fixed my nails. They look great and am hoping they hold up this time. She was super friendly and did an excellent job. Apparently she was planning to just file my nails down so they were started faster and the original lady would finish them she she'd be done soon. Well she wasn't done soon and wasn't even done by the time i left the salon. I'm just super unhappy with all of the confusion and awkwardness. Definitely will not be back.