This team is great - From Julia to the techs - they're strategic, informative, they push back when…read moresomething doesn't make sense and my project worked out better for it. They're a very thorough and strong team. I was doing a rooftop/pergola TV/soundbar install. I had a 55" Samsung Terrace. I had a SONOS Ray soundbar, since my entire house is SONOS, but they really pushed me NOT to go w the SONOS and make sure to get a weatherproof Samsung Terrace Soundbar that fits perfectly w the TV... They came back as soon as I had the Soundbar, they even fortified the mounting wood pillar to my pergola frame to ensure everything remains stead. I'm super pleased and it was affordable, timely, and the communication was stellar.

I received excellent service. Chicago TV Installer is responsive, thoughtful, responsive and very…read morethorough. I would not hesitate to call again.

I've used them twice for TV installations, and have been very pleased, Steve does a great job…read more Cleans everything up when he's done. I also learned a lot from Steve- he answered all my questions with thorough explanations. And I always have lots of questions! His fee was also lower than several other companies I reached out to. Five star company, highly recommend

Absolutely phenomenal experience with Williams Home Theater Design. Steve saved me thousands as…read morecompared to other quotes I received. He gave honest and expert guidance, and made my sound system + outdoor TV setup completely painless. Exceptional care, zero upselling, flawless results. Great value! Could not recommend more!

We have used Universal Home Theater twice now, once when setting up our home, and again recently…read morewhen we moved into our apartment. Every time Virgil and Dan have shown up, they are in full professional mode, assessing the situation, making sure we have everything needed for a smooth setup. These last couple of visits have been in Covid-time, and they wore masks the whole time. I'm grateful for the couple of times when I couldn't figure something out with our system, and called Virgil, who cheerfully got me on the right path. I would use Universal again, and give this company my whole-hearted endorsement.

Called the number listed, a man answered the phone and I had to be the one to confirm who I was…read morespeaking with instead of him leading with who I was calling. Instead of saying "yes, this is Universal Home Theater" he responded "how can I help you" and after proceeding with the reasoning for my call, he states they no longer do installations... Odd since the business says open and there are current reviews. I love when people show their true colors immediately as it allows me to hire real professionals who actually align with me.

Replaced my television antenna and at the same time alerted me to repairs needed on my chimney.read more

Rafi went well, that's what!…read more Rafi said he would show up at 11:00 and he was on our door step at 10:59. He is easy to schedule with and offers multiple time slots. Rafi is more than knowledgeable, super nice, and incredibly talented in hanging TV's, setting up peripherals, and getting things to work. We are grateful for his time, expertise, and experience. We highly recommend him and would have him back in a heartbeat for other TV-video-electronic issues! Thank you, Rafi Patrick Shaughnessy Chicago, IL

We contracted with Ted to install a ceiling fan in our home office. He was very repponsive on Yelp…read moreand quoted us a fair price for the install and any drywall cuts and repairs. Once he was here, we asked him his opinion on two wall switches in a different room that were not working, and he stayed longer (while I ran to Home Depot for new toggle switches) to fix both of them as well for just a little more added to our total. The fan install was a little more difficult than Ted anticipated, and it was an insane night in our home as well (my husband's car was at the shop and he needed it for work the next day so we had to get that taken care of while Ted was here working) - I'm sure he thought we were nuts, but he was very gracious and understanding about everything! The end results look great, and I am SO happy our light switches are working again - all of this was done for a third of the cost we were quoted by someone else to just do the install and paint the office ceiling (we ended up doing the painting ourselves anyway). We will definitely be calling on Ted in the future for all our other electical needs - he is knowledeable, quick, and neat. Thanks, Ted! Do not hesitate to give him a shout out if you need electrical work or wiring done.

Communicative, professional and did great work installing a new chandelier and then cleaned two…read morevery old (50+ years) crystal chandeliers. They look amazing and the installation was done quickly.

This review is long overdue. I used Ron oh back in 2016 to mount 2 TV's onto brackets at my condo…read more The 1st TV had to go on brackets and he also installed my Bose Speakers to the left and right of the TV which looked sharp. He ran the wires and kept every wire hidden. The 2nd TV was in the master bedroom and as you'll see in the picture, he did a good job of hiding the electrical cords so it could be near the power outlets. Shame on me for not painting the white covering to match the color of the wall but you get the point. He was friendly and his pricing was fair. I plan on using him again very soon!

Hired Twizted Home Entertainment through Thumbtack. I thought the team was generally good to work…read morewith while the install was happening, albeit a few issues here and there. However, later found out that there was substantial damage done to one of the speakers I had installed (MSRP $999/each). I reached out to the owner and was told there was no way their team could've caused that damage and to return my products to the vendor. Pictures show this is clearly not an issue from use, as the driver is pretty much shoved in on one side. Notwithstanding, some of the work was not performed as initially discussed (i.e. ethernet cables to cameras were run outside instead of through soffits/attics), and the team was quick to make holes in the ceilings and walls (which ended up being in the wrong places). Given how things have shaken out, I cannot recommend this company for any work. Let the work speak for itself in the photos and see the other reviews online regarding damage. The free work Ron mentioned is shown below with the one ethernet cable hanging from the side of the house. I paid in full afterwards, so if I had high expectations or demands that were "met," I think the highest expectation I had was for them not to damage the very thing they're installing. I actually have texts from Mo partway into the installation where he essentially told me to install things myself because he thought they were too valuable for him to install (which was part of the services I hired them for). Also beware of some of the other positive reviews, as one just popped up that of course mentions "no holes" for similar set up and the initials match one of the employees on Yelp (Mo N.), but on Google and Thumbtack it shows two different names altogether for the same review. Seems like they're padding the reviews and photos so you won't see the work they did at my home.... They're also now threatening me via text to stop updating my reviews for calling them out. There's been a handful of 5 star reviews in the last 24 hours after posting my review used some old photos from their Thumbtack and website (which they removed and replaced).

I called harrison to get a quote to set up the in built speakers for my new condo as there were…read moreabout 15 wires coming out of the wall in the bedroom. Harrison gave me the best quote which was 60% lower than others. He agreed to fix my wiring issue, mount my tv, set up the receiver and make sure everything works fine. He sent me an email with all the necessary equipment and links to ones he suggested. On the scheduled day, he came with another person and got all the work done. It took around 4 hours and considering the amount I paid him I think it was a great deal. Initially, I was hesitant with such a low quote but after the work was done I was glad. There was one part I could not order so he agreed to come back the next week to get the rest of the work done and go over any configuration I wanted. He is great to work with and will not charge you crazy prices.

Harrison is the best. He listens, solves the problem and does the work. Shows up when he says he's…read moregoing to. Finds hard to find parts and no request is too small nor any question too idiotic. Clean, quick, a perfectionist. CJ his assistant is great too.

Can't recommend them enough. Samuel did a spectacular job with my home set-up. He installed 3 TV…read moremounts, a surround sound Sonos system, an A/V receiver set-up in the basement, and organized a complicated wiring system. Also, Samuel knew exactly what he was doing. He came with ideas, suggestions, and ways to improve upon my initial ideas. We discussed a couple other projects we didn't get to, but I'll definitely call him back on in the near future. Overall, couldn't be happier with their service.

My quote called for hidden wires, but I was told this was impossible upon arrival. The price was…read morenot adjusted, and I was provided plastic coverings. The owner was unapologetic and essentially said you already paid for it. It's really unprofessional business. He did nothing to ensure that I was satisfied. They charged $800 to hang 3 TVs and left me with a number of exposed wires.

Jeff is incredible. He's extremely responsive via text and phone calls, and is very consultative…read moreand knowledgeable about the product. Pricing was very transparent and he never tried to sell me anything I didn't need. The amount of questions I had to ask him were unnumbered, he is super friendly and easy to talk to! I was bummed our mantle wouldn't fit the desired MantleMount so he advised the way to get it done - build out a faux wall to shorten up the mantle depth. We got on the phone several times to discuss measurements, where to connect power, and how to make it look good. We got a contractor to build the wall and Jeff was on standby the whole week to answer questions and make sure we did it right! On the day of the installation, he and his son were professional and worked quickly. Even the wires behind the tv were neatly wrapped and coiled. They made several adjustments before, during, and after the mount was up to make sure we were completely satisfied. They also gave a lot of love to our animals and worked around them. I will be reaching out to Jeff for all future projects and recommending him to everyone I know!

Jeff was great! He guided decision making, ordering, and scheduling throughout the whole tv…read moreinstallation process, which made it super easy from my end. His attention to detail was also extremely appreciated, as everything turned out perfectly. I highly recommend him if you have a simple install or need to do something a bit more custom like I did.

Dennis is awesome! Very detailed with installations and easy to work with…read more Dennis installed our 65" TV over a brick fireplace with a mantel mount. It was precisely placed and was very accommodating with any suggestions. We would definitely use him again.

Brilliant service! Dennis came to look at my security camera system that had stopped working. He…read morehad it all figured out in about two minutes, and working in less than ten minutes! I really wasn't expecting that, I thought I was going to be told I needed a new system, and it would take time, but no, it was all done, and he was on his way in under half a hour. I would absolutely recommend Dennis, he showed up on time, provided a professional, honest service and charged me the minimum for his visit.