I took my toyota in yesterday to get an oil change and tire rotation. When I picked it up they said…read morethey didn't rotate the tires because I would probably need new tires before winter. What does that matter if I need new tires or not. They didn't do what I went in for. I am very unhappy about this . If I wanted my tires rotated, that's what they should have done. I will find someone else to do my oil change and tire rotation next time. Linda Taylor

Customer Service. Sold me car with a bad key fog and it was a week before they got me a new one…read morebut it had to go to Hyundai to be programmed. Which is a whole other story. Toyota would not bring me the fob even after I got lock out of my car, I did all the running. They are not very reliable or honest. Watch buying from them.

I needed a new key fob and they never ordered it I had to get one and take it to them to be…read moreprogrammed. Then they had to send the key to get made to work with my car. I would not recommend this Hyundai. All together this took 2 weeks a multiple trips.

Just worked with John Ard on the purchase of a new truck. Hands down the best salesman in the…read moreTopeka area. Great customer service and took care of us like we were his own family. I'll never buy a car the hard way agian. I'll only buy one #theardway

I would give this place a negative number if I could. We drove 3 plus hours to get to this joke of…read morea car dealer. We came from Missouri. We get there and a guy was hauling a trailer around with a pick up about hit us, there was a stand off between us and the person hauling the travel trailer. My wife backed up. We seen the 2005 Ford f-150 5.4 engine we were looking at online. And let me tell it was nothing like it showed online. It was scratched up. Beat up,the tail gate was all scratched up look like they were new scratches. It was very dirty. I worked at a dealership, and we would never ever show a car or truck in condition. It was nasty. Well, a salesperson came out his name was Adam. He did not know much about anything. We asked where Justin was the owner, I guess. And Adam said he is hauling that trailer that about hit us. Well, we started it we started it up sounded good at first, then we had Adam move it up by the building, He wanted to make copies of our driver's license. So we could drive it. I heard funny noises coming from the engine. I knew what it was it was the valves rattling. Sounded like a diesel. We test drove it and it was making sounds like a storm siren. I thought maybe it is the tires I told my wife. Later I think it might have a wheel bearing going out. We brought it back and by this time Justin helped . I told him about the wheel or tires were making a hell of noise. Oh! driver's seat made breaking sound like it was about to give out. Well, Justin took it out and drove it i go you hear that noise he said he did not at first. Then did, he said it was the tires because he heard me mention it. I sat in the back it was a 4 door. To see if I could hear anything. the answer was no on that. We came back to the dealership and I asked about the brakes he said they were in good shape I looked and felt the rotors on the front. They had groves in the rotors where the rivets was eating them up. By this time after they said all 5.4 engines sound like that. I thought you are full of crap! I went inside the building with Justin. He thought he had it sold. My wife was on the phone with the lending company. She came in and I said do want to discuss this in private? She said yes. We told them we were going to go gas for car. Which we did. I called the Ford dealership in Topeka. And they knew why the engine was rattling for right off the bat after I told them it was a 2005 5.4 engine and they told it was the Cam Phasers getting ready to go out 5.4 's are note for that. They offered to let us drive to St.Joseph Missouri to have it looked over. We declined. And when we were out driving it the 3 of us. I said I will asked this one more time. Will you come down on the price he sounded like I dare you you! We do not Negotiate prices. The pickup was 8900 and since you are vet we brought it down too 8600 . This was Justin talking. Well, what put the nail in Town and Country coffin was, they did not guarantee it would pass Missouri vehicle inspection. And if it did not we were SOL. They would NOT give us are money back! So when we got gas and I got done talking to the ford dealership in Topeka, I called them up and told them we were passing on the pickup .Cause I talked to the Ford dealership. Justin reply was how do they know? lol! They have not seen the truck. I said we will pass and kept driving back home. Do Not let them fool you ! Dennis and Myra Moore. 5/24 /2024 Do not believe their pictures of they inventory. Oh I asked if they had another5.4 on the lot Justin thought and said no. Cause I wanted to listen to another 5.4 see if the valves were ratting. I think they did but he was not to start another.

I drove five hours to pick up a vehicle. They sold me a vehicle with two different size tires on…read moreit. You can't do that for multiple reasons. They are refusing to pay for the mistake. Do not deal with this company. They are shady and they don't care. Justin will lie through his teeth. If zero was a rating I would give that.

Purchased a 2004 Volvo XC70 from them and it was a great experience. Fair price and a good car…read more Very easy to work with and, in talking with them, they put time and effort into each car to make sure it is running as well as possible before they sell it.

From the owner: Specializing in quality used affordable vehicles.read more

We found this mid range suv at Premier for our daughter who is in college. We drove 2 hours to test…read moredrive it and decide if it was what we wanted. From the moment we got there, we had nothing but stellar treatment. We test drove the car and loved it. It had been detailed and thoroughly cleaned out before we even drove it. We were beyond thankful to Jordan and his staff for helping us . They went out of their way from the beginning to assure everything went smoothly. Even 2 months later while tagging our car, I touched base with Jordan and he was willing to go the extra mile to help me. We highly recommend Premier Auto!

I finally decided it was time to upgrade my ride, and I found a CR-V at Premier. I went to test…read moredrive it and loved it. Jordan was extremely helpful throughout the process! There were some minor issues with the car and they had it fixed quickly so I could take my new vehicle home. highly recommend!

Jim Clark (pretty much the whole team) has been wonderful for me over the years. Service and Great…read moreCustomer Service is what they excel in. I could give many examples from every year since the early 90's. Two recent examples stand out. My wife, broke down in Durango Colorado due to a deer collision and Willie T and team coordinated the whole effort to get my wife in some temporary wheels and got the truck back to the body shop in Kansas. So important to my wife and to me as all my work tools were in that truck. Just last week, they bent over backwards to help me out on my 2021 High County. I come from the KC area and will keep coming back. The other Chevy Dealerships in KC could learn a thing or two about Customer Service or just plain service. T. Silo

Just wanna say thank you to Willie Thornberg and everyone at Jim Clark. They were so kind and…read moreamazing to work with. They helped this scared, stressed out "young" woman find some peace and let me know they had my back. Not many business out there offer more than just business. They treated me like a friend! Best group of people ever! If your looking to buy...ask for James Keene!

The service center has been nothing short of dismal. I took my car in last time for an oil change,…read moretire rotation, and to look look at a check engine light. Got the car back and I noticed the floor mat was missing. I told the service guy and he was rude about it. He told me he would order one, which seems to indicate I have to pay for their mistake. I hadn't even left the lot when the check engine light came back on. That's frustrating when they charge for troubleshooting and running codes. As it is summer, I was surprised they never mentioned anything about the air filter. I went to change it myself and there's a literal rat nest in the box, turds and all. The multi-point inspection is apparently a joke. Between the poor service and rude employee, I'm never returning here.

Purchased a brand-new Cavalier from this place years ago. It turned out to be a total LEMON. The…read morecruise control would slowly speed up and slow down, literally 'rocking' me to sleep on the highway!!! Wouldn't let me exchange...had to bring the crappy car in and out of their shop for 6 weeks. When I arrived to pick it up from their shop on the day they promised it would be ready, it wasn't ready. When I expressed my frustration they tried to placate me with a STUFFED TEDDY BEAR!!! Are you freaking kidding me??? A TEDDY BEAR??? This might've made sense if I'd walked in with a child, but I didn't! Nope, the teddy bear was meant for ME, adult! An adult with boobs. I'm 100% sure this never would've happened if I was a man. This was a number of years ago so hopefully they've changed the way they do business with people, including women. It's like we're people who make up 50% of the population...people who can make our own money and buy expensive things like cars with it. This woman has never owned a Chevy after that experience with Ed Bozarth. And of the 6 cars I've had in my life, that Cavalier was the worst POS I ever owned. *Side note--one day I was rear-ended by someone in a Ford pickup. The Cavalier crumpled like a Dixie cup and was declared a total loss. I took the insurance money and bought a used Honda Civic. Drove that for 10 years with zero issues.

We recently purchased a Jeep Wrangler Sahara . This is the second vehicle we have purchased from…read morethem in the past 3 years. On both occasions it was a pleasant experience. David, Josh and Adam work to get what you need/desire within your budget. I have purchased numerous cars in my life and they, by far, make your purchase as enjoyable as possible.

From the owner: We specialize in new Chrysler, Dodge, Jeep, and Ram models. Josh loves customizing anything from…read moreJeeps to bale beds. We love to make our customers feel like family!