I got into running in the past couple years and am so glad I found Road Runner Sports. Each time I…read morehave gone, the staff is super knowledgeable, friendly, and patient. In a full consultation, they will watch you walk/run on a treadmill, scan your foot, discuss their suggestions, possibly fit you for custom insoles, and bring you shoes to try on. They also have other types of running clothing, gadgets, and fuel as well. Some other reviews have noted that it can take a while to be seen-- this is true, so I try to plan my trip at a less busy hour if possible. I do think they should look into an appointment scheduling system to help combat this (hence why I took away one star from my review). Again, all of my interactions with the staff have been great. Some will try and upsell you more than others. I did go ahead and accept the VIP 19.99/yr membership, as I go through more than one pair of shoes in a year so I do find the benefits to be worth it for me personally. Beware though-- that is only the introductory rate. The next year the membership rate is double the cost.

My podiatrist recommended Road Runner Sports for shoe inserts and support shoes. Without clearing…read morethe cost with me beforehand, the salesperson created my inserts. She then tried several pairs of shoes in various sizes, and tried to sell me a pair that didn't fit. I bought a VIP membership, and ordered a pair she said SHOULD fit, but without my approval she arranged to deliver then directly to me. Nearly a week layer they arrived and I tried to break them in over three days, an hour at a time around the house. No dice-painfully narrow. I took them back, but they still didn't have my size and again tried to sell me shoes too long for my foot! I wound up ordering a wider pair, and now this redo will arrive two days after I leave for my walking vacation. I was denied a VIP discount for a shirt on my second visit... because I was returning the first purchase (even though I replaced it with the second order). I regret I can't recommend Road Runner at this time..

The service here is 10 STARS, as good as it gets! Harvey…read moreprovided me with so much customer service this evening , I had to stop in the parking lot to write this review (before I drive home for dinner after a long day at work). 1) As I walked in, he immediately came to help me. He wasn't pushy, and made me feel comfortable like I was at home. He knew everything and anything to do with clothing, style, matching etc., a real expert at his craft. 2) He offered me so many services and showed me so many new items that I'm coming back for when I have more time. I want to come back here soon and spend my money, that's how great the experience was! 3) The way he cared for and bagged the clothing was amazing, almost like he taught the class. 4) After he was done meticulously completing my transaction, he walked out from the counter walked me to the door and gracefully handed me my bag. The store was immaculate, smelled fresh as can be, and looked absolutely amazing from top to bottom. Everytime I come here, they treat me like gold and go above and beyond to make their customers happy. I HIGHLY recommend DXL of Rockville, this is one of the greatest stores around! WOW, you can't find this on Amazon.com! Kudos Mr. Harvey & thank you!

I have been to this DXL location many times. Always a great selection and today I returned to this…read moreRockville Pike location to pick up a few clothing items for work. Another great shopping experience. The gentleman who assisted me was awesome. I believe he is also the manager. Very attentive and helpful. I was looking at a particular style size for work. My size was not available, but the gentleman who helped me did not hesitate to order it for me. He said I should get the shirts delivered to my home by Friday . Again great shopping experience

5.23.25 This…read moreretailer has apparel and accessories for women and I appreciate that they carry petite sizes. I only wish that they carried more stylish apparel for middle-aged clientele. I saw two dresses that were on sale. However, the fit for each wasn't flattering, and one of them looked frumpy on me. Even though the style and colors were very pretty, I didn't have any luck during this visit. They did have a good sale of 50% off most merchandise for Memorial weekend and discounted clearance items. I appreciated that I was acknowledged upon entering the store. That was a nice gesture.

Talbots Outlet is OPEN...it is NOT Closed. I was just there this morning 5/26/26. It opens at 10…read more They had an electrical Fire in February. Didn't reopen until the end of April.

Buyer Beware! MD law requires retailers to post their return policy on "the wall, on the…read moremerchandise or the receipt." South Moon Under is breaking this law. They changed the return policy to 14 days. They have new sales associates. I was NOT told about this new policy. Nor any return policy. I was denied a return, tags, and all. There is no customer consideration here and no appreciation for your business. You can get all the same labels in other stores AND be appreciated with accommodating return policies.

The rudest employees I've everhad an encounter with. Every single time I go in there nobody says hi…read moreto me, or helps and they give me a rude look like they want me to get the hell out of there. and when I do ask for help, they talk to me like I'm stupid.

I purchased some great pant for the summer $5.99 ea, sorry to know they are closing. I'm going back…read moreand taking a neighbor .

4/22/21 This little store could not have been open for to…read morelong. The name of this business hasn't on the directory for Westfield Wheaton Mall.  Nevertheless,  when I visited this store back in March, I liked some of the leggings, but knew my wife would never wear them. There were other clothing too, but nothing she would have liked.  Nevertheless,  I looked around to see if there was anything else that would have be a great present. I did not find anything.  The employee in the store was pleasant enough, but not overly helpful.  She was mostly staring at me like praying mantis looks at its food. I will be sure to check out this store again and see if there are any new updates.  I hope this place stays in business, but I won't  be surprised if it doesn't.

A new promotion every week, fashionable, and friendly staff always…read more Nice selection of streetwear and sports wear, not too expensive and with the snipes app-- you get cash back every transaction!

If I could give them a BIG FAT ZERO I would. They are a 2nd rate shoe store compared to Foot…read morelocker, champs etc.... I had my receipt wanted to exchange my shoes for a 1/2 size bigger, I bought them during the holiday season, and they were on sale. I was not leaving out of the kids' size for the exchange, but because they are no longer on sale, I could not exchange them for the price I paid for them, but I would have to pay the price that they are now. I have never heard of such of a policy. I called the store again and they told me that they cannot override the price. I went back and returned all $450 worth of my purchase, and I paid in cash. Do yourself a favor know this policy bc this is a policy they do not make you aware of. I'm thinking as long as I have my receipt, shoes are not worn I would be good. So not the case. The store employees in Snipes in Montgomery mall, Bethesda MD were horrible with the customer service. I stood at the counter for more than 15 minutes before being helped, said hello to nothing and it was not bc they were busy, I one of two people in the store. They looked over at me and continued to act as if I was not standing at the counter. My family from here to NJ shopped (past tense) in Snipes, that will be no longer. Foot locker, Nike even allows you to return shoes when the little ones grow out of them. SNIPES your policy is unlike any other. I purchase shoes very often for my grandchildren, never again from this place. I know I may only be one customer, but word of mouth I'll be sure to have at least the 40 of my family members who shop there know.

A lovely new women's clothing store opened at Westfield Montgomery Mall. It is called Mango and…read moresince I love the fruit, the name already brought good vibes. I love the way they have outfits all put together including the shoes and purses. Service was great. A salesperson greeted me and asked if there was anything she could do to help. I thought that was very nice. I think that a lot of the clothing is styled for the working women. There were beautiful outfits in a rainbow of lovely colors. The price point was fair for a boutique style clothing store. It was priced like a Nordstrom's equivalent. But, you add the already designed outfits and the excellent service. I would be willing to pay for the convenience and quality. Be sure to check them out.

I've always enjoyed Aldo shoes, so when the accessory store opened I was pleased! The accessories…read morehave the same hip, trendy feel as the shoe store - with all the latest items at your fingertips. They are higher priced than the Forever 21 accessory shop downstairs, but some of the Aldo items are of better quality. To prevent stealing, they put guards on the display hooks, so if you want to see something, you have to ask a sales attendant for help. The staff is helpful, but often its a teeny-bopper who would rather keep talking to their friend than help, but they always accommodate.