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    Old Navy Outlet

    4.0 (5 reviews)
    Open • 11:00 am - 7:00 pm

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    3 years ago

    Helpful 10
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    1 year ago

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    4 years ago

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    6 years ago

    Helpful 3
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    Burlington - Burlington Gaithersburg MD

    Burlington

    2.2(52 reviews)
    6.8 mi
    •$$

    So, it's a discount store, therefore I expected it to be pretty disorganized and didn't go for a…read moregreat atmosphere. I like digging through stuff to find decent deals. I also didn't find it smelled any weirder than other clothing stores... Lakeforest Mall down the road smells much much funkier. Anyway, I was able to find decent prices on the items I was looking for, cheaper than buying online at Amazon. I did get reprimanded by the employee managing the fitting room at the back of the first floor, though, because it was apparently only for men. There are no signs labeling the fitting rooms as gender-specific, but whatever I just walked over to the fitting room in the women's section. It was just inconvenient since they segregate the activewear, and the men's fitting rooms are closer than the women's. On the plus side, I was looking to buy an item that didn't have a price tag, and was the only one of its kind (specific brand). The employee that helped me couldn't figure out the price so she just handed me a similar item and told me to tell the cashier, who applied the price of the other item to my item. Honestly, the cashier just probably didn't want to take the time to figure out the actual price of my item, but I didn't mind since it was less hassle. The line also moved quickly and I was done checking out in less than 20 minutes from the time I got in line. Is this a fantastic store you should plan a special trip out to visit? No. But it's convenient if you need/want something right away and live nearby. Parking is also plentiful.

    Wanted to update my review as my most recent visit was a tad better than in the past! There's still…read moresome disorganization but the store was fairly well stocked. I was able to find a few items at a reasonable price. I didn't care for the extremely long lines. They could use more staff!

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    Burlington - Baby

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    Burlington - Burlington Gaithersburg MD  Fall decor

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    Burlington Gaithersburg MD Fall decor

    Banana Republic Factory Store

    Banana Republic Factory Store

    3.3(3 reviews)
    0.0 mi
    •$$

    I see many things more than 50%off. Also lots of clothes at clearance. And long line for only two…read morecashiers. Variety: Accessories, clothes, shoes,... for adults. Parking: Free.

    This is more of a review for the customer service I received today from Noah, the manager on duty,…read moreand not on the clothes. I shop here often as I live close by, and they have a good selection of clothing, but someone should train Noah on service- especially if he will be left as the acting manager on duty. I now call him "Mr. Unfortunately we cannot do that." I was shopping and liked a red shirt, however, the smallest size on the rack was S. I'm an XS. Upon paying for the items I wanted, I noticed that the mannequin was wearing the last red XS. I asked the pleasant lady who was checking me out if I could take it and she said she would ask her manager-Noah. Noah said he could not give me the shirt on the mannequin because they are doing inventory. He said any other time it would be ok, but not today. (His story changed later on that inventory was not today, but before the weekend). So I said ok, can I leave my name and reserve the red shirt for when "inventory" is done? & he responded "Unfortunately, I cannot do that." That's when I got upset and had to say something... I asked if he could call a proper manager, but "unfortunately, they don't do that." I explained to him that I always come here and have items reserved, and it's totally fine, and the staff usually has it for me when I come back. We got into an argument with him eventually agreeing to get my name so he can call when I can pick up the shirt. I usually have no problem with this store, and it's usually so easy to reserve items, but Noah is either lazy, full of excuses, or just should not be an acting manager until he is trained with customer service. Normally I wouldn't come back upon experiencing this kind of service, but I like banana rep clothing and I live in the area!!! Such a bummer considering it was a slow weekday. I almost left without my items, but I spent too much time in there not to. Bummed customer!

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    Banana Republic Factory Store
    Banana Republic Factory Store
    Banana Republic Factory Store

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    Old Navy Outlet - menscloth - Updated October 2026

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