I had an excellent experience with Rapid Computer Repair. John was incredibly responsive from the…read morevery beginning, taking the time to clearly explain the entire repair process before any work started. Throughout the repair, he kept me fully updated with regular status reports and even sent pictures so I could see the progress. Once the issue was identified, John presented multiple repair options and explained the pros and cons of each one, allowing me to make an informed decision. After the new hardware arrived, he completed the repair quickly and professionally. My computer is now running perfectly! I really appreciate the transparency, communication, and quality of service. I highly recommend Rapid Computer Repair and will definitely use them again for any future computer needs.

My gaming computer started giving me a memory alert. I contacted John at Rapid Computer Repair. We…read moretalked over the telephone and he gave me some diagnostic tools that confirmed my solid state drive was failing. We then discussed replacement options. He then had me initiate a defragmentation on my hard drive. This was smart since it took about four hours. After completion I texted him and he had me bring my computer right over. He replaced the hard drive, cloned my other hard drive to that new one, and then evaluated to make sure all was working well. Less than three hours later I had my computer back. John was pleasant, professional, and efficient. His charges were extremely reasonable. I am very pleased. I highly recommend him. His location was convenient for me but if I had another computer repair, I would not hesitate to drive 30 minutes to get to him.

Highly recommend this place. I had issues with my laptop and Robert fixed them. He made sure…read moreeverything worked before I left the building. Great, knowledgeable guy!

Well, I had reservations about this tech support center when we first visited. However, hubby…read morethought we should try them out anyway. The service: the support guys seems to try to be very communicative. However, often times information provided to you may seem contradictory or confusing. You may have several different people reaching out to you that you don't know providing updates and information on your device with private information. The price: I'm not sure what the going rate is for a charge, battery, or DC jack, but I paid I over $400. I felt like I was bamboozled a lil bit. Overall, my laptop was at this shop from about Oct 25, 2022 to Novemeber 23, 2022. If you know that you need a quick fix and this location can do the job quickly, I'd definitely try Tech Support.

Fixed PC and helped find what problems were and still continue to go back. Good people niceread more

Fell for Microsoft scam call, lost my cell ph and my Microsoft account, which could not be…read morerecovered. Tom and Hayden were successful in setting me up with new email account so I have second verification ability. This is what happens when you are an old, widowed, handicapped person and believe people on the phone. This is not the first time this company has come to my aid with serious computer problems. So helpful, knowledgeable and willing to go the extra mile.

Best services I've ever had. Roger and Brandie Douthit are amazing people who care about their…read morecustomers and business. Highly recommend this company for any and all computer,tablet and cell phone services.

They always handle my computer problems quickly and responsibly…read more I can always count on them.

I want to recommend 911Computer Repair Inc. My Vaio laptop was shutting down 5-10 seconds as it was…read morebooting up. YouTube videos told me it was a fuse. I checked with multiple companies and I couldn't find anyone that would solder a fuse - most companies are only software and don't solder. Luckily I saw someone recommend 911 Computer Repair Inc in Bedford. (817-684-0090) I called in and the owner was available and told me they do solder. They have a $30 diagnostic fee, although I didn't get this charge so I guess it applies to the bill? Under 1hr later, I get a call my charge will be $60 for materials and labor and I approved and it was done in under 1hr - excellent! They are located at 2101 Bedford Rd, Ste F, Bedford, TX 76021. Here is their website too - 911computer-repair.com Fast - Efficient - Reasonable Laptop services.

I been waiting a few months to get my computer fixed. I reached out to the owner and he told me he…read morewas out of the country. I wasn't notified of him leaving or the progress of my computer. I paid my money upfront and expect better service than this. I will change my review upon the completion of my computer being fixed.

The best service in town for such a reasonable price. I broke the glass over the camera of my…read moreiPhone and they fixed it for half the price of other quotes I had received. I would absolutely recommend this place and will be back if I need a repair.

Excellent service. The repair was quick, and everything works perfectly. Thank you very much.read more

The people who work there are the best! I had a great experience at Geek Hero! Sam helped me out…read moreand he was friendly, knowledgeable, and explained the issue with my phone in simple terms. They fixed it quickly and were honest about pricing--no unnecessary upselling. Fast, reliable, and professional service. Highly recommend 11/10 experience!!!

Definitely recommend them for any type of repairs from phones to computer for a GREAT PRICE!…read moreanything you name it

Orli has been my computer repair professional for over 10 years and I haven't had a computer…read moreproblem that he didn't solve. He can answer any question you have about a computer. I would say he is gifted perhaps because he has a love for his work and has spent years perfecting his knowledge of the inner workings of computers.

STAY WAY. PAID TO DO NOTHING. PLEASE READ. The owner of the…read morestore frequently argues with customers over nothing. Also failed to notify me twice that they kept the parts to my computer without me knowing. One was brand new RAM and the other was the power cord I gave them to use on my PC. Attached is the messages exchanged on text following my request for it back. (More details in last paragraph). I came in after requesting that they do a BIOS update on my computer because I didn't have time to do it that week and needed it ASAP. Was willing to pay ridiculous price because what was happening in my life. It's a simple task but they ended up blaming the issue on my BRAND NEW out of the box CPU and gave it back to me. (BIOS update is still possible btw even if that was the case). Charged me $100 just to not fix anything or do what was agreed upon, on top of leaving my PC in a MESS. CPU cooler wasn't screwed on and smashed around the case as I walked out. The following messages are from a few days after the appointment I had with them. At this point I was getting ready to set up the pc and fix it myself then realized the cord was missing. After I told him I needed my cord back I called him a second time and he says "You left it here" right before picking up. On the phone he pretends like he doesn't see anything laying around and says I never left anything there despite just telling me I left it, through text, 2 seconds before picking up. At this point I had already driven down there twice. First time to get my pc, the second to take back my RAM. In the text you can literally see how he's trying to deny that he confirmed it was there, despite highlighting his text TWICE. Went there and got some cheap plastic cord. The owner had the audacity at that point to say "that's what they left." I just walked out. Looked up the brand and it was a knock off Amazon one. Look through the messages guys, it's at the very least evidence that there is no accountability here. I have nothing to gain from this review, just want to warn potential customers and save y'all money.