I am extremely disappointed with the service I received. After picking up my computer, it…read moreimmediately began crashing and freezing. The Windows event logs contained over 4,000 critical errors generated AFTER the repair, including Side‑by‑Side failures, DCOM 1089 errors, TPM service failures, and repeated update failures. These issues indicate a severely corrupted or improperly installed operating system. A repair install even crashed midway, which should never happen on a properly serviced machine. I expected a functioning system after paying for a repair, not a machine in worse condition than before. I would strongly caution others to verify the quality of work before trusting this shop with their devices.

Let me start by saying customer service from the lady at the front was great, she was kind and…read moreprobably felt guilty about my experience and if she reads this she should know this is not directed at her at all. Now, to start this business tried to charge me 200 for a factory reset, absolutely insane by itself. They run a business model that takes advantage of older individuals with little to no IT skills. Luckily most people today grow up understand the basics of computers so they wont be able to do this for long. YouTube your problem first, I was able to fix my issue within 2 videos after learning how simple of a fix it was and save hundreds of dollars. If you do have to go to a shop pick any other one. Unfortunately they still got 190 bucks from me in exchange for a 30 min call back saying "idk what's wrong" on a system 32 error which only needed a /restore /scan.

Very knowledgeable and helpful. Even though he couldn't bring my laptop back to life, he certainly…read moretried! He was able to explain the situation in great detail and never charged me for anything since he couldn't get it working, he's a stand up guy.

Couldn't recommend this business more! Visited a couple of other computer local computer repair…read moreshops on my way to this one, hoping to get quotes on my Laptop that wouldn't boot up. The first two I visited didn't even take time to look at it, they just said "your hard drive is broken" and quoted me hundreds of dollars. When I walked into Fix It Planet I was greeted by their friendly staff, then John took 10 minutes to open up my laptop and run some diagnostic tests, turns out the other shops were wrong. They got my computer fixed up in a day, and gave the best customer service possible along the way! I'm never taking a device anywhere else!

Very helpful. Fast repair. Very reasonable. Really nice guy. On Hwy 377 near Grump's hamburgers.read more

I brought in a iPhone 6s Plus to fix a cracked screen and came out with a broken camera. The owner…read moresaid they were not reliable because the parts he removes does not affect the area around the camera. For 6-7 years I haven't had one issue with my camera until I took it there. And they still denied to fix my phone. If I could rate half a star I would. Horrible customer service. Go anywhere but here! Complete waste of time and $125

We were surprised to discover that Jim's Service was a business operated out of his house, but we…read morewere very impressed with the results! Both of our laptops were fixed with 2-3 days on the week of Christmas, and the time was flexible for us to drop off and pick up the materials. Highly recommended!

I had a problem with my iPhone not consistently charging. Brought it into Dino's and they…read moreconfidently offered me solutions. Very helpful and pleasant service with a smile. Have used them for various other technical assistance and they have always provided answers and solutions. I highly recommend this local business for your tech needs and support.

Cassidy was great help to us and so friendly. We really appreciate her working on my phone to…read morerepair it. Highly recommend this place to anyone.

Great people. Every time the job was done correctly, timely and economically. He takes his time and…read morewill answer any questions you may have.

I built an I-9 desktop 2&1/2 years ago. After installing all the components, I paid Best Buys'…read moreannual service fee and had them install some cables I wasn't sure about. I also asked them to double check the placement of cables I already installed. Within a few weeks the computer either repeatedly crashed or wouldn't connect to my monitor. Best Buy kept it for three days and said they could find no problems. After putting up with repeated crashes, I had an individual repairman look at it. He restricted some power settings on the processor. This was a temporary help. Over time the issue continued to worsen. I recently found Jeff's repair service and had him look at it. He discovered there should have been two cables going to the power source instead of one. He also took time to process some audio and video files through my apps that had repeatedly crashed, making sure this truly fixed the problem. After getting it back I also ran several tests and have had absolutely no problems. Jeff is very reasonable for the work he does.

Service requested. Nice personnel. Competent help. All requirements met. I am very satisfiedread more

Convenient, however they did not send my results in to the company I needed them to. It was a BIG…read moreHASSLE!

I am dependent on technology but baffled by much of it. [Not a good combination.] So, I desperately…read morehoped to find a local source of help for the inevitable trials and tribulations of being a tech-dork in the computer age. I was sorely disappointed until I found DFWnerdherd. Zack did a GREAT job on my laptop, which needed a new DC jack, among other things.. He was punctual--and flexible about my midterms--and he even fixed the damage from a previous "repair" without saying anything bad about the previous "repairer." Having researched sending off the computer for repair AND several services in the area, I can state that his prices are VERY reasonable. I will use DFW Nerd Herd for any tech issues I have from now on.

I had water damage on a mac OS Sierra, the whole screen was blacked out but laptop was still…read moreoperative. I called for a repair and was contacted 2-2 1/2 hours later, after I had already driven to a UPS and was told it was a drop off location vs. an actual store. Apple store gave me a better estimate than this guy. I wasted my time and gas, not to mention I had to post this THREE TIMES in the hopes to save someone else the trouble.