We recently completed a major home remodel in Los Altos with Level Up Home Remodeling, and we are extremely satisfied with the results. Working closely with the owners, Ellie and Nir, and our project manager, Tal, was an excellent experience from start to finish. Communication & Teamwork: Communication was flawless and there were absolutely no surprises. They set up a WhatsApp group for weekly updates(with photos), and we held regular on-site meetings. They were very proactive, giving us plenty of heads-up on upcoming decisions and open items so execution never stalled. Early on, we hit a hiccup with an external designer; Ellie stepped in immediately to resolve the issue and keep the project moving seamlessly. Seamless Permitting & Back Office: A special shout-out has to go to their back-office staff, who are absolutely awesome. Navigating city permits can be daunting, but they handled everything perfectly. Our permit review took only a few months, was entirely on schedule, and went through with zero surprises. Design Savvy & Flexibility: Their taste and advice are excellent. During the design phase, they helped us ideate multiple layout options to cover as many of our requirements as possible(while staying practical ). Even during execution, their eye for aesthetics was invaluable. For instance, after installing two sliding doors in the kitchen, we realized we didn't love the look. They suggested a modified, larger single-door solution, and handled the change order smoothly with minimal impact on our timeline. Whenever we doubted their advice initially, we almost always wound up landing on their suggestion because they were always right. Budget Transparency: Level Up is a premium builder, but they are fairly sensible about budgets. They took the time to understand our price sensitivity and tailored their recommendations for materials and contractors accordingly, ensuring every dollar spent added genuine value to the house. Even with a decent amount of mid-project changes, the final cost lined up with our expectations. Vendor Coordination & Quality: The craftsmanship and installation quality are top-notch. They were also remarkably flexible with sourcing; we used a mix of their recommended suppliers and vendors we chose ourselves. Even when we acted as the go-between for our own suppliers, Level Up was completely professional, accommodating, and coordinated with us effortlessly. On the rare occasions they had issues, they took proactive responsibility and addressed it to our satisfaction. If you want a contractor with great taste, incredible flexibility, and total professional integrity, I highly recommend Ellie, Nir, Tal, and the Level Up team. read more

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Eli and the LevelUp team completely transformed our 1970s home. They handled a massive structural overhaul for us, which included building a brand-new master suite, modifying the existing master bedroom, and fully remodeling both our kitchen and an existing bathroom. Going into this, we were absolutely terrified--especially after hearing so many horror stories about year-long delays on major renovations. Because we had to live in an Airbnb with our two small children during construction, timing was everything. Choosing Eli and his team was the best decision we could have made. They completed this massive project in just four months, beating their initial six-month estimate. More importantly, they turned what could have been an incredibly stressful ordeal into a smooth, streamlined process. Eli walked us through each and every step with detailed weekly updates, keeping us entirely in the loop. We were actually out of town for two of those months, but because of his proactive communication, his team made lightning-fast progress while we were away. We are thrilled with the final result. The craftsmanship is excellent, and Eli personally ensured that everything--from the foundation up--was executed to the highest standard. read more

We were searching for a contractor to continue along our home renovation journey with an extension project. From start to finish the interactions had been very professional, respectful and timely. What sets this company apart was that they knew what they were doing, very experienced and had made the best use of our time in the two in person meetings that we had by answering all the questions we had and giving us exactly what my husband and I needed. We started out thinking we wanted an ADU extension but Nir gave us an honest take on what would work with our home and we were impressed. Out of several handful of people we met we would have gone with Level up if we decided to start the project and hope they pick up our call when we are ready again in a few years. Thank you Nir, Ruth and the rest of the team. read more

We are extremely happy with our home building experience with Level Up Home Builders in Los Altos, CA. From our very first meeting, 'Ellie and Nir' made us feel completely at ease with their genuine passion for building dream homes. Their attention to detail is top notch with the entire team involved in helping build beautifully designed Kitchen and great room, seamless AC vents, custom bar area, exterior enclosed eaves, etc. We were also impressed by how quickly they completed the project in just 8 months, far shorter than the 10+ month timeline other contractors gave, without compromising on quality. Even during a stressful personal situation at our temporary residence, 'Ellie and Nir' offered a lot support with additional workers on the ground to finish the project faster. We were thankful for the regular communication updates on our dedicated WhatsApp group and the project manager updates by 'Guram' that kept us informed throughout the process. From securing permits to the final walkthrough, every detail was managed with the utmost professionalism. Lastly, they didn't keep changing the pricing mid way through the project, due to price guarantee lock in upfront, which was a big relief. If you're looking for a trustworthy contractor that combines top-notch craftsmanship with a personal touch, we highly recommend Level Up Home Builders. They transformed our house into the dream home we always wanted, and we're so grateful for their exceptional work. Thank you Ellie, Nir, Guram and the entire Level Up team! read more

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We chose Eli with LevelUp to do a fairly extensive design/build home remodel and are happy we did, which after almost a year of planning (our fault and their patience that it took that long), seven months of building, and a billion and one details to worry about, is saying something. After hearing numerous remodel horror stories from friends and family (and zero people who would recommend their contractors) and having experienced some on a smaller scale ourselves, we were willing to spend a little more to move up a tier into the realm where reputations matter. We spent a fair amount of time doing our due diligence and interviewing, looking for a company and a importantly, a point person who would take pride in and stand behind their work product, who valued their reputation and customer relationships, and who had excellent communication and management skills and could make the process a little easier for us. I think if we weren't going to get (or pay for) perfect the first time, the next best thing was someone who would be realistic, listen, and work with us to get there quickly. Eli, and Liane (the designer on the project who we interviewed as well) checked all the boxes and stayed true to our hopes in these regards. There were, as promised with any large project, unexpected issues that came up, but at the very least, there was patience, good humor, frequent communication, fairness, and above all, advocacy on our behalf. Be it with the city or at times, several vendors that they shopped to get better prices on our behalf, we felt well represented. While their recommended vendors weren't as dirt-cheap as our pocketbooks would have hope for, true to Eli's word because they valued their relationships with LevelUp, they were all reliable, communicated well (or through Eli), replaced defective parts or sometimes came back as many as four times without additional grumbling to make things right. Our project was kept on schedule and on budget (or at the option prices we had previously agreed upon, or handled fairly if they were totally out of left field). We're now about two months past move-in, and Eli has continued to be responsive and have a plan for addressing minor issues that have popped up. As others have mentioned, renovations are stressful and detail oriented, and finding a good company and people to partner with are worth paying for. Not said lightly, I'd highly recommend Eli and LevelUp for your project if you place value on the experience you'll have. read more

We used Level Up to completely rebuild our home. We really enjoyed working with Eli who was very responsive whenever we needed him such as chasing up permits for us since they knew the process. They also have designers that helped us pick out the fixtures & tiles for our home. We also really appreciate their time & price guarantee. They told us it was going to be done by 10 months and they pretty much did. read more

I worked with Ellie for a fairly large-sized project comprising house expansion, resurfacing exterior, renovating interior, ADU addition, and hardscaping a 1-acre lot including pool resurfacing. After interviewing several contractors whose timeline and budget estimates were not feasible, I found Ellie, who estimated almost half the timeline of others with competitive pricing. This, along with his confident approach, convinced me to go with him. While there were surprises as we opened up the old house, I was impressed that Ellie and his team kept to the original timeline estimate. His budget guarantee was particularly reassuring - knowing the initial estimate was firm gave me peace of mind throughout the project. When we discovered issues inside the walls requiring additional work, the extra costs were fair and transparent, and I ultimately decided to replace all the insulation, sewer pipes, and water pipes. Renovation can be a stressful process with countless details to manage, but working with Ellie made it significantly easier. Throughout the project, he and his team functioned more like partners than contractors, consistently prioritizing my interests and simplifying my role as the homeowner. Based on my experience, I highly recommend Level Up, especially for larger-scale projects where their project management skills and efficiency really shine. read more

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I do not understand how these guys could get the positive reviews I've read. It's as if I'm reading about an entirely different company. Ellie, the GC, doesn't catch mistakes that his subcontractors make. We had to catch them for him. Be careful . . . . He did not catch any of the issues I've described below. When trying to get your business, they do a good job of telling you what a great job they will do. But, ultimately terrible quality; terrible attention to detail. We met another individual who had a similarly bad experience with Level Up. She described them as "slick talkers," but "nasty." They get so nasty and aggressive when they decide they are not willing to fix their mistakes, it is difficult to believe that a company believes it is a good idea to act that way. They will blatantly deny the plain facts. Do not believe their pitch. As far as the work, they cut corners. For example, they undersized the electrical panel in our project significantly relative to the size called for in the plans (they installed 125 amps when plans called for 200 amps). How could that possibly be a "mistake?" The plans required copper potable water supply lines, but without telling us they used schedule 40 PVC (another contractor told us this is the cheapest type of PVC). They left wood forming on our cement foundation (buried the wood forming). They did not build the foundation to plans, which we believe at minimum contributed to the water intrusion we experienced. Fit and finish was terrible. They installed kitchen and bath lights crooked and/or unaligned. See photo of light not centered over kitchen counter. It took multiple times for them to fix these issues, and then it took them multiple times to properly fix the walls. We have cracking tile and cracking grout that I've read are due to tiling 101 mistakes. Rather than fix cracking grout, they told us that the grout THAT THEY TOLD US TO BUY was defective. They installed the cabinet nook for our microwave with no way to plug in the microwave! See photo. Then they told us to run the power wire out the front of my cabinet to the outlet underneath the cabinet. When I finally was able to get them to do something to address this issue (they argued about it at length), they "fixed" this issue by putting an outlet in the cupboard above the microwave, still with no way for the wire from the microwave to get to the plug! See second photo. When I expressed my disbelief, they told me to drill a hole myself. The incompetence was truly mind boggling. The shower fixture that Level Up installed is not working properly. Hot and cold water function are reversed from what they are supposed to be. I called the manufacturer of the fixture, and they told me that the cartridge that controls water flow has been installed upside down! Leaky sewer clean out. Leaky shower head - they didn't even tighten the shower head! See photo. A third party plumber told us that they left debris in the sewer line they installed that a caused a backup on a brand-new sewer line. See photo of third party plumber pointing to clog under kitchen floor. They left unconnected wires hanging in our electrical panels, which I assume may be a safety hazard. Our HVAC required 240 volts. They wired it for 120 volts and then said it wasn't their responsibility. They even argued with us, incorrectly, that plans called for 120 volt (when the plans clearly said - "size to equipment" or something to that effect). Wall fit and finish had to be redone numerous times, and they never got it right. EV outlet installed upside down. Shower curb and shower bench are not sloped properly, with the curb slope resulting in water outside shower. See attached photos of a level on the curb and bench. To my eye, both the bench and curb look like they are sloped, if anything, in the wrong direction. They installed electrical and gas lines in the same trench without spacing required by code. Does that sound safe? We had to call them on this, and force them to redo it, when other contractors told us it didn't look right. Does any of this sound like a company with good attention to detail? When an issue needed to be corrected, we commonly had to ask numerous times. The list goes on and on. The issues ranged from small to significant, but the volume and type of issues was excessive. So excessive that they ultimately effectively disappeared by refusing to continue to try to fix the problems they created. Significant issues remain uncorrected. Hire at your own risk! If they ask you to pay significant amounts of money in advance of them doing work, I recommend you treat that as a red flag. read more

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I interviewed five construction/remodeling companies before deciding on LevelUp to remodel my house. The project involved tearing down the old home except for the garage, building it from the ground up, and adding another 1000 sqft. As you can see, this is a large job. Nir was onsite every working day throughout the construction period - 9.5 months! I was amazed at how he could make it to our place daily, given he has 10+ projects simultaneously. Nir's attention to detail was impeccable; he was very particular about getting things done right and perfectly, which I am sure other contractors would ignore. One time, when I visited the property, a bathroom wall tiled the previous day was torn down. The site supervisor said Nir had asked to tear it down because the tile joints were imperfect - to be clear, even I didn't notice that the day before! Nir footed the bill for the wall and the new (expensive) tiles and didn't even tell us. This shows that he wants his signature on the job and does not settle for less. Nir had arranged all the services around the construction, and I got a perfectly executed job ON TIME, with every bit of detail well taken care of. I recommend LevelUp to anyone doing a remodeling/new house construction! read more

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What started as collaborative meetings before signing a contract turned highly aggressive and combative, once we pushed back. So happy we avoided bigger problems down the road. In comparison with two other subsequent quotes, Eli's was very high, too. read more

Planning a remodel or a full on build out is stressful enough and time consuming all while trying to find a contractor who is going to be straight forward with you. We live in HIllsborough, so our quotes we were getting were all over the place. Thankfully we found Level up because they had great reviews and we didn't have to baby sit them to get the job done. We also lucked out with Nir who was on our wavelength in terms of design. So a lot of the time we even let him take the reins when it came to ordering material. With my wife and I both working it was definitely a great value to have the project run on its own. read more

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After considering a significant remodel of our home for quite a while, we ended up choosing Level Up. We were so impressed by them, their quality, and the overall experience that we used them again a couple years later to add an ADU to our home. We previously received design plans for a remodel from elsewhere, but decided to bounce these off of other companies to get their thoughts. Nir came in and in less than an hour, was able to understand what things were important to us and we sketched out alternatives that were clearly better than our existing plans. As a result, we're way happier with our kitchen and master bath layouts than we would have been. During construction, the team was active with their communicating and we always knew what was happening. Of course, there are always surprises and changes once work starts, but they were always proactive and honest with us, which made it easy to resolve any issues. They also cared about doing things right and with a high quality bar. There was one issue in a bathroom that didn't look right to them (which we couldn't even tell), but they redid a bunch of work to fix it. I consistently felt like they were on our side, wanted to make things right, and make sure we were happy with the result. Perhaps most amazingly, the project was done on time! We were renting a place while they did the work, and had a lease with minimal buffer after they assured us that it would be ready. Sure enough, we were able to move back in before our rental lease ended and are still enjoying our completely refreshed home. If we were to do another major remodel, Level Up would be our first and only call. read more

We had a wonderful experience working with the team from Level Up Home Remodeling last year. We did a major remodel of our kitchen, 3 bathrooms (creating 2 bathrooms out of 1 previous space), and upgraded our old pipes/plumbing. The entire team was extremely professional and did top quality work. The project manager, Eli, was extremely detail-oriented and super responsive. With his awesome "can-do" attitude, there is no problem he can't fix! Liane, our designer, was amazingly patient and had such a wonderful vision for the project. She made our experience of choosing options so very smooth. Guram, Eli's right hand person, was very helpful, and Miguel, the quiet genius, was a master of executing everything according to the plan perfectly. The communication and the execution was top-notch! I would recommend them in a heartbeat and will go to them for any future work we plan to get done! read more

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We recently completed a project with Level Up. We completed a like-for-like remodel of the guest bathroom and the kitchen, as well as a more in-depth remodel of the master bathroom. We also replaced all of the flooring in the house. The team from Level Up's side was Eli as the project manager, Liane as the designer, and Jose as the foreman. We are a family of five with a dog & a cat, and we remained living in the house for almost the entire construction process. The team was very patient and respectful of our space, made sure to install framed plastic barriers & floor runners to separate the work areas, and gave us warnings when things would be loud or when we'd lose running water (which was never for very long). The quality of the work was excellent, and happened at a pace that allowed us to check in frequently and help guide certain aspects of the construction (plumbing & electrical locations, tile layouts, etc). All feedback provided to the team was accepted immediately & acted upon very quickly. Touch ups were promptly addressed without any pushback. Eli communicated timelines & schedules frequently. Level Up provides clients access to a WhatsApp chat group so that everyone can be on the same page with what needs to be decided & what the plans are. Everyone was very responsive through the WhatsApp group. Eli and Liane guided us through the design process and helped us choose vendors & select materials. Their communication was very thorough and they were both very responsive. Liane was able to put together wonderful, very realistic 3D composite images that helped the construction crew understand how to proceed. Eli was able to be flexible with changing delivery timelines on certain delayed materials. While all of the work completed was very professional, we'd specifically like to call out the tile work. The tile work done by the team was absolutely fantastic, working with somewhat difficult raised tile patterns as well. We'd definitely recommend Eli & team for larger construction projects, and are very grateful for the whole team's hard work! read more

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Ellie, Nir and the team at Level Up delivered a complex [near full home remodel]+[addition] for us in Los Altos. We are very happy with the outcome. But more so want to recommend Level Up for the process as well.  1. Permitting: The fact that it was both a remodel and addition made the permitting more complex, and they were very competent at making it happen. 2. Price: They guaranteed a price which provided peace of mind for us as customers even in a time when it was really hard to do so (COVID raw material price swings) 3. Design: Were open to many rounds of consultation and feedback. Sometimes they signed up for things that would be harder from a construction standpoint because it would make the end product better 4. Schedule: their experience showed when they had to handle multiple schedule risks outside of their control  5. Quality: the quality of work was great and they were always willing to go the extra mile to make sure things were done correctly. 6. Competent: We were impressed with the competence of the entire team - from electrical to plumbing to any other surprise that emerged. 7. Pleasant: Remodels can be stressful for a family. It is super important that you can trust your contracting team through thick and thin for peace of mind. They were very empathetic and customer oriented. Typically, a key thing for contractors is to get pictures of their finished product, pristine before all the family/furniture moves in. But since the team knew that we had left our prior home, they sacrificed to enable us to move in sooner. Hence pics below are from the design phase and reality turned out a beautiful. Would definitely recommend them for your project. read more

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I want thank Level up for there professional approach to my bath remodel, even though my remodel was small compared to others they still treated mine as important as a larger project. Eli was there project manager and was hands on, Eli always worked to keep me happy, there crew worked tirelessly to keep everything on schedule. And they did a fantastic job. I fully recommend Eli and level up. Jim read more

Level Up Home Builders - General Contractors Near Me - Mountain View, California

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Thank you Level Up for our home remodel, which exceeded our expectation! Would recommend and would hire again! Level Up completed a home remodel project which included master bathroom, 2-story outdoor deck with roof, and landscaping. They ensured from start till finish that we would be happy with the standard of the work. Big thanks to... Nir and Ellie - Excellent business owners, who care about the quality of their work. Lion - Great project manager who was constantly onsite, in communication with us, and provided focused attention and service. Sid - Great site manager Liane - Very detailed designer and easy to work with. Also, appreciated her time when shopping and advising for finishes (countertops, tiles, etc). Ramin - Very knowledgeable architect and easy to work with. Daniella - Very helpful with administrative questions and requests. Special thanks to Nir, who always made it known that our project was important and ensured that we would be happy with everything...which we are and appreciate! read more

A long overdue review about this shady general contractor. We are still upset by the unscrupulous practices of Level Up and its owners, Nir and Ellie, who worked on a remodel several years ago. They have unlicensed workers on site to do all work, including major electrical and plumbing resulting in disastrous results. Aside from the safety issues, their work quality is abysmal. These guys simply lack real construction knowledge or capability. I have no doubt their many positive reviews are bogus. If anyone is considering hiring Level Up, I encourage you to speak to real current or past clients. Nir and Ellie are slick talkers who should not be trusted. read more

We worked with Level Up Home Remodeling for our modest galley kitchen and bathroom remodel. We first met Noam who was our project manager, and from the beginning we felt an immediate connection and trust which is very important when undergoing big house projects. Noam is very easy to talk to but also realistic. We knew what kind of design we wanted and color scheme, but we still needed much guidance, and for that we worked with Tal for which we are thankful. Tal met us at the various vendors and helped us choose materials. Tal was also easy to work with and had a good eye for tile and other design elements which we were not good at. Once we got the permits the work started. The entire process from start to finish was pretty efficient. If we didn't like how something was done and wanted something to be re-done, touched up, etc the workers were always accommodating which makes us the customer very happy. Noam kept us updated on what was going on so we were kept in the loop. The workers wore masks and did Covid-precautions. Our house only had one bathroom, and during the bathroom renovation they got us porta potty's to use (separate from the workers') and they also set up a heated outdoor shower tent which worked great!! They actually finished about 2 weeks ahead of schedule which was great. The overall finished product was up to our standards. We are loving our new kitchen and bathroom. If we have any future projects we would definitely use them again! read more

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Don't miss this review!!! Highly professionals, highly communicate, highly easygoing. Ellie and Nir knows wHat they doing! From the very first meeting there were absolutely pro's, they took us to shop for all the materials, helped with permit and 3D design. During the work they were very clean and more importantly very responsive. If you looking foR the best experience of construction you find tHe right guys! read more

Level Up Home Builders - Bathroom - General Contractors Near Me - Mountain View, California

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We had a major home remodeling project in mind which would remove walls and greatly expand our kitchen creating an open floor plan design. We interviewed 5 companies for the project and chose LevelUp based on their structure as a design/build company (rather than having to engage designer, architect, construction contractor separately). All the necessary resources are available through and managed by LevelUp. LevelUp received the business based primarily on Eli's, our Project Manager, to provide some creative ideas, his "can-do" attitude and his attentiveness. LevelUp worked extremely efficiently during all phases of the project. The maintained a very clean job site and worked to a tight schedule. Over the course of the 3-month project, there were only a handful of days when their team members were not on the jobsite, most of which were due to building inspectors' schedules. As with all major projects of this nature, there are always unexpected issues that arise. Eli was particularly adept at resolving issues very quickly to our satisfaction. The work quality of Jose, job foreman, and his team is excellent. Often times, he suggested better solutions that exceeded our expectations. In addition, the communication by Eli was very timely and comprehensive providing us with daily updates of progress including pictures and videos. We are delighted with the results of Eli and the LevelUp Team We would strongly recommend them for all types of remodeling projects read more

Level Up Home Builders - Open Floor design resulted in removing 3 walls - General Contractors Near Me - Mountain View, California

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This is a follow up to our previous review and wanted to iterate the incredible service even after completion of the remodel on our house last year. Today we had a major sudden water leak and called Eli at 10 AM; even though he was away, he immediately called Tyler who was extremely proactive and quick in getting their plumbers to take a look and fix the issue of a distal block. Truly appreciate the professionalism, prompt and high quality service that makes this team a remarkable one. Highly recommend them!! read more

we want to thank Jose for his excellent work at our place. He replaced all the doors with such a professionalism and great attention to details. We couldn't be more satisfied with the results. We definitely work with Jose again in any future project. Michael & Pilar read more

Level Up Home Builders - General Contractors Near Me - Mountain View, California

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We recently completed a major "modernization" remodeling project with Level Up that included: - Re-landscaping of the entire front and back yard. - Modernizing the outdoor look of the home itself. - Complete interior remodeling that included a brand new kitchen, three bathrooms, and completely opening up the living room/kitchen area to make the it look more open and spacious. - Building out a new mudroom for the laundry room area. - Installing new floors, pipes, and electrical wiring from an aging home. - Installing new air ducts and HVAC unit for the home. The project did take longer than I expected but more than half the time was simply waiting for our appliance to show up. It took more than a year for the new appliances to show up to my home. Crazy Covid times! We ultimately selected Level Up and chose to work with Ellie, Nir, and their crew for many reasons. However, there was one thing that set him apart from others we interviewed. Ellie quoted me an all-inclusive budget I was comfortable with that does not change for the entirety of the project. This included everything minus the finishings that we would eventually select for the remodeling effort. Given what I heard from colleagues working with past contractors that would nickel and dime every change once the work started, we felt this was the right format for the remodeling project. Now with the completion of the project, I can say that Ellie and his crew have been excellent throughout the entirety of the project. Every concern, big or small, were promptly addressed. No complaints. Nothing. Ellie treated this project as if this was his own home being remodeled. This came down to workmanship and recommendations on finishings throughout the entire remodeling effort. For example, our front door was ever so slightly off after it was installed and painted. A simple "meh" response when he asked us how we felt and he immediately said he will replace the entire door to our liking. No additional charges. Love it. Would we recommend Level Up? Hell yes! We plan to work with them on future potential projects for sure. read more

Level Up helped us realize our bathroom dream! It's been 10 years since we purchased our 1938 home and have waited until now to do our bathroom remodel. When interviewing companies, it was clear, after meeting with Noam at Level Up, that we wanted to work with them. Noam communicated incredibly well, was professional, honest and I really enjoyed our time together. He was very mindful of timelines and had a very skilled team booked for our remodel. From demo to final touches, the team took good care of our home. I am beyond thrilled at the final product and would hire Level Up in a heartbeat for our next remodel needs! read more

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After meeting with a few contractors regarding my bathroom remodelling project I decided to choose Level UP. Nir was my project manager and took care of EVERYTHING! He was very knowledgeable and most importantly listened to my concerns. He was also very helpful with constructive feedback. From beginning to end Nir guided us every step and always make sure we know what he his doing and we happy. I have to mention Tal the designer in our project which help a lot with choosing the right materials and provide us with a beautiful 3D design. Looking forward for the next project. I would not hesitate to recommend this team to anyone and everyone. Thank you Nir and Level Up! read more

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We love our house! Working with Level Up and our project manager, Eli, was a great experience. Eli was incredibly responsive, aligned himself with our project goals, provided great recommendations throughout the project, and was a pleasure to work with. He had a great team as well in terms of our architect (Ramin), the designer (Tal), and everyone that worked on our house. They worked incredibly hard and completed the project quicker than anticipated. We couldn't be happier with the results! read more

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We recently finished our remodeling project with Level Up and words cannot describe how grateful we are that we chose them for this job! I've broken down our experience with Level Up into the following areas: Level Up's team, proposal, project delivery & service. TEAM One of the main reasons why we selected Level Up is because of our project managers, Eli and Noam, who were just awesome and really made this project headache and hiccup free. From the moment we met them during our initial meeting, we felt a good connection and feeling of trust with them. They made us feel at such ease and truly took their time to answer all our questions, paying close attention to what we were looking for, while also explaining in detail what to expect during the process. More so during the entire project, Eli and Noam continued to show us the same professionalism, ensuring all deliverables were met according to schedule, keeping us informed with daily or weekly updates, and addressing any issues quickly and promptly. Eli and Noam are not just great project managers, but they are genuinely nice and cool guys whom we've gotten to know on a personal level during those months. Kudos also goes out to Karen who was our designer for our kitchen. Our kitchen was a small U-shaped kitchen and Karen was able to show us how the kitchen could be expanded. She put together a rough layout of the new kitchen, came with us to the store of our choice to select the cabinets and once we had selected the cabinets etc, she created a beautiful realistic 3D rendering of the future kitchen. Last but not least, all the workers on the job were always on time, friendly and very professional. PROPOSAL We interviewed about 3 other contractors/companies before we decided to partner with Level Up. I have to admit, we were hesitant at first when they gave us their proposal, because it was indeed higher than the other bids we received. But the key difference with Level Up though was that they will manage the project in its entirety, so that my husband and I would not have to deal with any of the headaches that homeowners often experience when trying to manage it all on their own. Also, I really liked the fact their quote included literally EVERYTHING, from design, drawings, material selection, permit, electrician, plumbing, demolition, installation, clean up etc., No details were left out on the proposal, so there were no surprises or hidden fees, which many contractors often times like to add. So unless there is a change of scope in your project, you won't be paying a penny more than what you were quoted. PROJECT DELIVERY & SERVICE Excluding the delays that were not in Level Up's control (Covid, city error with permit, foundation issues we had to get fixed first, defective appliance), the entire project of remodeling our kitchen (which included tearing out a structured wall) and replacing the entire flooring throughout the house took roughly three months from design to finish. We were really impressed by how fast and quickly the team worked, yet their speed did not affect their quality of work at all. Eli and Noam's incredible attention to detail ensured that all the work was absolutely flawless. Communication was also rock solid. We were all on a WhatsApp group chat and through that, Eli and Noam sent us almost daily updates with pictures, letting us know how things were progressing or bringing any issues to our attention (or us bringing any issues, all minor, to their attention), which were quickly resolved. Level Up's service was truly top notch, because aside of meeting their deliverables, their quality work, great communication, they also went the extra mile when we needed it. One example is when our kitchen cabinets arrived too early before we had our permit approved. We had no room to have the cabinets delivered in our house, so Eli helped with getting a POD unit delivered on our driveway, at no extra cost, so we could have the cabinets delivered and stored in there. The other time is when we needed the team to pick up all our new appliances from our storage rental unit couple of miles away from our house. And occasionally Noam or Eli would stop by for no particularly reason because they were in the area, just to say hello and checking in with us. Even after the project was completed, they still keep in touch with us. Level Up really made our first home project a wonderful experience and we would not hesitate to use them again in the future. Our kitchen has really turned into a gourmet dream kitchen and we couldn't be happier! Thank you Level Up Team, especially Eli & Noam!! =) read more

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We got a master suite addition into our backyard from Level Up Home Remodeling and Eli was our project manager. Fernando was the foreman. There's probably no significant construction work without its share of ups and downs but overall we are quite happy with the end results. We got a brand new master bedroom, modern new bathroom and a decent sized new walk in closet. To list out some of the salient things about Level up and Eli, - Speed: initially they gave a very modest time estimate but finished it very fast! Eli, our project manager, ensured that the project finished quite early, making sure no materials were blocking project progress. Fernando's team was also very fast at building. - Project manager support: Eli personally ran some errands for us in times of crunch, and would accompany us to finish material stores as well sometimes. As a first timer, it was useful at times to have this. - Professional: Things like billing, city permits, insurance, etc were all handled very professionally. I didn't know what I was signing up for when I signed these guys up from Yelp but now I know that Level up is a professional company. - Covid-19 Safety: Initially I was worried about covid risk considering we were staying in the same home where construction work was happening but the construction team seemed to know how to take precautions and we were more relaxed later on. - Cost: We got a very reasonable price for the design+build option that we went with. And the cost guarantee from Level up made it easy for a first timer like me! Later on, during the construction, we considered adding a few other things to the scope of work but the cost estimate from level up for new scope seemed very high. So my advice would be to fully decide scope of work at the start and negotiate while you have the leverage. One place of improvement: - Communication: Being from the tech industry, I expected a bit more thorough communication with more details. At times it felt lacking in details but most of my questions were eventually answered after I asked them. Another point to note: The finish material partner stores recommended by level up weren't particularly exceptional. So I looked around by myself and found better stores. I would suggest looking at various stores by yourself. My project just completed 3 weeks back. I'm looking forward to updating this review a few months later once we've fully lived in our master suite and also experienced the post-construction service that Eli has promised me. Hopefully the update will retain 5 star due to exceptional service! read more

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We did an extensive remodel with Level up that took over a year around 2021 in the East Bay. We have experience with remodeling with another firm in the past on our previous home and we got bids from other contractors, so we understood what to expect. The remodel included rearranging the kitchen layout, adding a pantry, creating 2 cutouts in a wall to the kitchen to create extra hallways, reconfiguring the master bathroom and master closet, rearranging another bathroom, updating fixtures and other finishes, flooring, kitchen islands, countertops, fireplaces, downstairs drywall, exterior wood siding, etc.. Overall we were very happy with the work. The permitting went smoothly with the architect/structural engineer plans and the city approved without requiring revisions, which is always a good sign that it was done correctly and to current city code. The length of the remodeling was as predicted. We worked with Nir, one of the owners. If the work wasn't done to his standards which happened just a few times, he would have his team redo it without additional charge to us. We didn't feel like he was nickel and diming us. When something unexpected came up which is inevitable when you are opening up walls, the charges were reasonable and in line with what we were hearing friends and relatives were getting charged for similar work at that time. Our contract had everything written in detail about the scope of work. We found Nir and his team to be trustworthy and would not hesitate to recommend him to others or use him again if we were doing another big remodel. read more

Theres a TON of renovation companies and wasn't sure how this was going to play out. I just moved From San Diego to San Jose, bought a house and needed a new kitchen and bedrooms (3 to be exact). After a lot of research I I got in touch with Level Up and they were great from start to finish. Noam, who's my contact is incredible. Simply put, he really cares and really wanted me to be happy with the money I was spending. The communication was great, always made himself available, but overall, he cared about what I wanted. Like any big projects, things arise and change, but how you handle them is important. Noam being really responsive & caring is what I wanted. My home is beautiful and I thank Level Up and Noam for it! read more

DO NOT HIRE THESE INCOMPETENT PEOPLE. You will regret it! Worst mistake we have made. It has been an absolute nightmare since we hired them to build our home. Unfortunately it has been mistake after mistake. And the quality of work is subpar. They do not know what their subcontractors are doing; they do not know what they are doing. We have had to make them fix mistake after mistake of things that we caught. And then it takes them multiple times to fix the mistakes. The most recent was the mistake they made in our plans in which the city did not pass our inspections due to their error in which they are not taking responsibility for. They will tell you that it was not their fault, blame it on others but I have evidence of their mistakes. In fact, we have a pending lawsuit against LevelUp and have filed a complaint with the CA State Licensing Board. Reach out to me and I will be happy to share my horrible experience and show you what an epic nightmare it has been. read more

Our home My wife and I cannot say enough how much we appreciate what Ellie and his team has done. I have OCD so every minor variant truly bothers me. A home remodel for someone who can't see anything but imperfections is the worst thing to ever embark on. So I'd say this first - the house is perfect - it's the most beautiful in Glenmoor. Much more important to me though is how incredible Ellie and his team were with working with me. When a company says they put quality and customer service first.. I'm a litmus test. Most can't ever get beyond my "quirks" but Level Up did. I can't say enough how perfect my house is. We were already high on the property value in a community we love but their quality and patience made this such a huge win. My wife and I have house we love and Level Up did that in-spite of me. Just can't say Thank you enough!!! read more

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i looked for a contractor for few weeks and got to this guys through a family member so i decided to check them out on yelp. after i did all my research i end up signing a contract with Nir the owner, this guys was worth any cent, from the first moment he were super professional. Nir gave us design ideas and lead us into a great project, we converted the de-touch garage to an ADU and with one bedroom one bath. the process was smooth and we were always in the loop and Nir navigated us all the way with a big smile! this guys working HARD!!! if you looking for a good company that wil make you happy please don't hesitate to call them! thank you Nir and Level Up for a great construction experience. read more

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Was prompt and arrived on time for the initial consulatation. Gave us a good initial review of architecture process. Felt the quote was on the higher side and hence passed on them. read more

We have found ourselves in a unique situation where we are not a client of LevelUp (yet) but Ellie has been the most amazing and creative person we have come across in our endless search of a design build firm. We have been talking to Ellie for last few weeks and it has been a pleasure. When you are with Ellie, he makes you feel it's all gonna be all right and has the calm demeanor which is so much needed when homeowners nerves are all over the place. He comes up with solution. You tell him a problem, and his first statement would be "let's talk and find a solution". He has such a problem solving attitude which is refreshing and amazing! Due to a personal situation, we may have to pause the project by a few months but when the time is right, Ellie will be the first person we call to work together. We can't thank you enough Ellie. Both my husband and I loved all our discussions with him and he seems to be the right person for our project read more

Nir and his crew did a beautiful job on our bedroom suite remodel. The installation of our hardwood floor and base boards was impeccable, every joint clean and perfectly aligned. They transformed or dated bathroom into a contemporary, beach bathroom. They were on site everyday to get the job done efficiently and worked around a long weekend that we were gone. A big thank you to Nir and his team! read more

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We had our a bathroom remodeled with Level Up and Nir as a Project manager Jasmin was our formen and the team was amazing! Both Nir and Jasmin are great people to work with and they were very responsive and communicated with us about everything. From the very beginning Nir helped to choose the materials and from there we were free, he handled everything for us. I want to say thank you Nir and Level Up for great experience! read more

Level Up Home Builders - White remodeled Bath - General Contractors Near Me - Mountain View, California

Level Up recently finished remodeling our (only) bathroom and also added a patio to our backyard. Throughout the whole process Eli kept us up to date. There were some unexpected extra work that was done (replacing decades old plumbing for example) and Eli always let us know the costs and and the necessity of it (we have punted on some projects). We couldn't be more happy with the result. In fact, we've already started planning our kitchen remodeling with Eli for next year. read more

We recently completed our project with LevelUp remodeling our kitchen, a bathroom, and building an addition that included a powder room and a master suite. My husband and I were first time homebuyers and this was our first experience doing work on our house, so we didn't know what to expect. The design/build model was well worth the money as it took a lot of the work off our plates. Nir and his team worked with us before we even closed on our house and then throughout the project to make sure we understood all the steps involved and make the process as painless as possible. Our designer Tal did a fantastic job using our ideas and inspiration photos to bring us design options and materials. Nir communicated updates to us and was very open about when additional work was needed or if we needed to make adjustments to plans or timing. We trusted Nir to provide his expert opinion and bring in other experts whenever needed (e.g., HVAC, glass, windows, etc.). We were in a time crunch as we were expecting our first child, and the crew was onsite working every single day to get things done, sometimes with half a dozen people at a time. Our project manager changed during the project, which took a little adjusting, but the work never stopped and our project was completed in a very short amount of time considering the scope of the work performed. During the project we decided to have the team redo our backyard (which we love) and we are already in discussions with LevelUp to design a new front yard for us next year. Many neighbors have stopped by to compliment LevelUp's work and we would gladly recommend them. read more

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