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Level II Property Preservation

5.0 (1 review)

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Property management

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2 years ago

Professional and courteous staff; they get the job done and provide quality service with attention to detail!

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Dawson Property Management - Billy Dawson

Dawson Property Management

(12 reviews)

DPM is fantastic. The entire team really cares about their clients , property owners and tenants…read morealike, and the properties under their management. Very responsive, knowledgeable and reliable.

**Renters & Property owners BEWARE** If I could leave…read morenegative stars, I would. We began renting our home in February of 2020. Initially, we were pleased with the property management. However, that quickly changed. There is not an emergency line for after hours or weekends. God forbid your air/heat go out or there's a water leak. You can't have anyone service the HVAC because you're a tenant. So, you just suffer through whatever weather element you're enduring. Our hot water went out one day. You have to fill out a maintenance request and give three available days/times. Again, when it's urgent, there isn't emergent services provided to have your issues addressed. I was unable to shower comfortably, wash my clothes, do dishes, etc. I called to see if this service request could be complete within a timely manner. I ended up speaking with Derek, the owner. I am obviously frustrated they aren't adequately attended to the home's needs but I am not using profanity or becoming ugly. Derek proceeded to tell me "do not back talk me!" Surely I misunderstood him, so I asked what had he just said to me and he confirmed, "do not back talk me." I was in absolute shock this was the owner of a property management company speaking to a tenant as he had. Eventually, their "vendor" came by and sure enough, the water heater needed to be replaced. Their vendors are whomever they can scrounge up that day to do some work. However, Aleksander was always helpful and polite. This passed summer, we noticed the HVAC was struggling to recover. The house is 16 years old with an original unit. Getting someone to come take a look was an absolute nightmare. We filled out the maintenance request. A vendor reached out to us and stated he would be by at a certain time. He text us later to say he was sick but would let us know if he needed to reschedule. We never heard back so, as one would assume, we awaited our appt time. Nobody showed. I contacted the vendor and he showed me the screenshots where he let Derek know he wouldn't be completing the job due to illness. Derek didn't even had the common decency to contact us. My husband reached out to Derek and we were told they would come by "when we see fit." Derek also threatened to terminate our lease with an eviction notice, which would be illegal LOL, which he now denies. That was the icing on the cake for me. I found the information for the property owner's and contacted them directly. Within an hour, Eddie sent an email 9pm at night to see if someone could come by the next morning. Eddie and a vendor came by to check the HVAC, a water leak and fix a toilet. We had been told prior, by Aleksander, he placed more freon in the unit to get us by but it needed to be replaced and he would speak with the boss. Eddie acted like this was news to him and offered no reassurance except, "well, when it finally dies we will replace it." We have been out since 9/1/2022 and I waited to write this review to ensure we would get our deposit back and also, to make sure it would cash. We spent $750 to have the carpets professionally cleaned, along with the house and a room painted just to ensure they wouldn't attempt to be vindictive. Derek puts on a flashy front for his website but behind closed doors, there is not a professional bone in his body. He is laughable in the surrounding realty world. His ego far exceeds him and for the life of me, I cannot fathom why. Listening to Derek pitch a fit like a spoiled frat boy is comparable to nails on a chalk board. Eddie is guilty by association. I will say, he is the more tolerable and quant of the two. Tiffany in the office is an absolute upgrade, to the nasty woman they had prior. I am so thankful we were building a home and this lease was temporary but I feel for the people on here that solely relied on them for housing, just for empty promises and ruined rental histories. I filed a formal complaint with the BBB and to no surprise, Derek lied in his response. These are just a FEW examples of this wretched management company. My dog could run a better business. Don't. Do. It.

Shearer Realty - List of charges

Shearer Realty

(9 reviews)

University City

Beware Before Renting -- Unfair Charges, Poor Communication & No Respect for Good Tenants…read more We lived at 340 Halton Crossing Drive for five and a half years. Throughout my entire lease, we never paid rent late and always took care of the property. Despite being a dependable tenant, our move-out experience was frustrating and felt more like a money grab than a fair process. We were charged $200 for carpet cleaning--even though, after 5.5 years of normal wear, the carpets should've been replaced. The fact that they're still considered acceptable speaks volumes, yet we were billed as if they were brand new. On top of that, they charged us $300 for a lotion splatter stain on the stairwell wall--when routine repainting should be expected after so many years of occupancy. They even billed us $10 per battery for things like remotes, thermostats, and smoke detectors. That's not just excessive--it's unreasonable. The most outrageous charge, though, was $462 for a cracked double-pane window that was still under the home's 10-year manufacturer warranty. The damage was caused by thermal stress, which is common with double-pane windows. Rather than take the time to contact the warranty company, they passed the full cost onto us. Then there's the electrical setup. Running a vacuum or blow dryer would trip the power, and the circuit breaker is outside--forcing us to go out in the middle of the night to reset it. That's not only inconvenient, it's unsafe. Hopefully you don't run into a skunk or possum at 2 am while trying to get your lights back on. After being loyal tenants for 5 and a half years, we were hit with charges that seemed less about property maintenance and more about squeezing every last dollar on the way out. It felt like a cash grab, plain and simple. As for communication--Andrew was supposed to follow up with us after speaking to the landlord about some of the questionable charges. He never did. Why? Because the check for $168 was already in the mail. No explanation, no breakdown, no transparency They say good tenants are hard to find. We were those tenants--on time, respectful, and loyal for over five years. Sadly, this company showed us that no matter how well you treat the property or follow the rules, they'll still try to take as much as they can on your way out. The owner is unprofessional, avoids taking responsibility, and instead deflects blame onto tenants. When I shared my honest experience in a Google review, he responded with hostility rather than addressing the issues constructively. Rent here at your own risk.

Most systems are automated, which is great! Dixie Gazak is fantastic; she is polite and always…read morehelpful. On the other hand, Andrew Shearer can sometimes be rude and condescending. I'm fortunate to have only spoken to him a few times.

Level II Property Preservation - propertymgmt - Updated May 2026

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