Phenomenal apartment complex. From the staff, to the events, to the service and living space. You…read morereally can't get a better all around experience. I have never lived in a community where I loved engaging with other residents and talking with the staff so much while also LOVING my apartment. The appliances are beautiful. The aesthetics, everything. I can't rave about this place enough! If you are looking into this place, look no more! This is a place to call HOME and not many places can you do that! Lovely community and you can walk to the Redstone theater and restaurants from here, or to Red Ventures if you work there! Love the location how it feels tucked away from society as well. Just. Simply. The. Best. Thank you Celeste, Justin, Dana and maintenance team for being absolutely wonderful!

I have lived here for almost four years. During the first year, my experience was absolutely…read moreperfect. Unfortunately, since then, things have gone downhill. I have dealt with multiple issues involving my AC unit breaking, and each time the repairs have only been temporary fixes rather than permanent solutions. My patio ceiling has significant water damage and is literally falling apart. I submitted a service request for it and was told the building team would address it when they could. That team has since left, and no one ever came to repair it. The panel underneath my microwave is also broken. Months ago, after submitting a maintenance request, I was told someone would come replace it, but no one ever did. One of the most concerning incidents happened after maintenance completed a mandatory fire alarm inspection. My front door was left unlocked and cracked open while I was at work until 5:30 PM. I have a cat, and anyone could have walked into my apartment during that time. Now, once again, I am dealing with another issue. My refrigerator/freezer has stopped working properly. It has been nearly 24 hours since I reported the problem and nothing has happened except for them saying "it's at a freezing temp" I have already had to throw out a significant amount of food due to items melting and spoiling in the freezer. Clearly it's not at a freezing temp if that's happening. I have tried to remain patient and understanding because I know things happen and appliances break. However, there comes a point where the ongoing issues and lack of communication become unacceptable. For the amount residents pay to live here, these should not be recurring problems. I finally made the decision to leave this apartment community because there are simply too many unresolved issues, and it is no longer worth the cost. While the amenities are great and the property itself is beautiful, that alone does not make it worth living here.

You will never have one moments peace on this property from 2dogs barking all day and night.the…read moretiny little dog park is where the owner brings his 2hideous large dogs to bark non stop day and night.that what he does.all day every day.you will hear dogs barking non stop dawn till dusk,and not a normal bark either,it's a horror movie bark.it will never end and you will never have a moment of peace.ever.ever.try opening you window or door it's like they are in your living room.its disruptive and nerve racking to hear all day.but I guess it's ok with management,who don't live here?

The property is well maintained. We've liked living here so far & enjoy the amenities. Overall a…read morequiet complex community. Good lighting is provided in and around the property, especially in common areas. The apartments are spacious with nice appliances. Maintenance requests are promptly addressed. We think the valet trash fee $25 per month & additional $7 trash fee on the conservice bill per month is unreasonable. A total $32 fee for trash removal is ridiculous. Unfortunately, No place is entirely immune to criminal activity. Crime can happen in any location regardless. It is real, often has tragic consequences, and one victim is one too many. There is importance of being aware of the possibility of crime wherever you are.  On Thursday, 6/12/25 at 3:30am my family and I were abruptly awakened by gunshots in the parking lot here at Parkstone. This isolated incident involving a resident did result in a fatality. The apartment managers emailed notifying tenants about the nature of the incident, and they're fully cooperating with the sheriff investigation. Law enforcement has indicated there is no additional threat. However, the email did not mention how Parkstone would be implementing any necessary safety measures going forward prioritizing tenants well being. This incident was very shocking because the neighborhood is appealing. The effects of the incident left us feeling worrisome and a decreased sense of safety. It was quite a bit to process mentally. But we remain hopeful/praying that no other crime will take place while living here. If possible Parkstone property management should consider implementing or enhancing security measures on the property to prevent future incidents. Such as contracting security personnel to patrol the premises at night. This would give tenants reassurance and sense of safety.

Lack of Follow-Up & Accountability…read more We moved into Enclave at Bailes Ridge in March 2025, and have had ongoing issues with dog hair falling from the upstairs neighbor's balcony onto our patio. Despite reporting this with photos, management never followed up after the first notice or asked if things improved. The suggestion of a tarp was mentioned but never implemented, and instead of a real solution, we were offered the option to break our lease -- just months after moving in with our teenage children. When I expressed frustration, the leasing manager implied this is just part of "apartment living" and said she chose to live in a home. That was incredibly dismissive. We won't be renewing. Very disappointed in how this has been handled.

Very nice staff. Very helpful with offering choices. I like the amenities, especially the ability…read moreto wash your own car. Seems very quiet. I'm hoping to move there, but still haven't decided.

Jarrod and the other maintenance guys are so special. These gentlemen work hard daily and they are…read moretruly interested in customer satisfaction. They never leave a job undone. Their work ethic is superb and sublime. I'm going to miss them when I move. I've been treated like a queen since I moved here in 2020. The entire team are great, and they really show love to their tenant's. I'm going to miss you so much, they're my family.

Jerrod has exceptional customer service and completed everything on my work order in a timely…read moremanner He is very respectful and approachable and he is the consummate professional at all times. No matter when I come in contact with him, he is always the same and always shows himself as friendly with a smile. It's always a pleasure when customer service is excellent.

Joni was the best!! She welcomed all four of us without hesitation and without an appointment. She…read moreanswered all questions in great detail and, most importantly, as an actual resident, she was able to enthusiastically provide information about ALL the amenities offered. Unquestionably, made the visit a clear choice for retirement residency consideration.

My family and I have been living at Towerview for 6 months and the community and apartment has…read moreexceeded our expectations. We found the perfect unit and had a seamless move in after working with Megan. The entire staff, whether it's the front office or the maintenance team is exceptional. Every encounter with the team has been positive and professional. The concierge Joani is always kind and helpful. The manager Jacob goes above and beyond for the complex and makes it a great place to live. We highly recommend Towerview.

I moved in only 3.5 weeks ago and since then my master bathroom has had TWO WATER LEAKS. Due to the…read moreamount of repairs, dry time and hassle, I've only been able to use the bathroom 6 days total. I asked management to hold up to the terms of the lease and compensate for part of the month's rent due to this issue and they said "it was still functional." Disappointing to have to deal with all this moving to a new city. I would not recommend this complex. I'm concerned about the health and mold issues if all this happens only within 3 weeks. I have mold samples sending out to a lab this week. Will report this complex to health department and follow suit if it comes back positive.

too many kids running in and out of the roads screaming for hours. they leave bikes and scooters…read morein the roa. anyone could drop over them and sue the complex. they would probably get a good pay day too. lots of bad fathers here that let their sons put items in people fuel tanks and beat cars with sticks. also, almost monthly someone is coming in to do something in the complex. so much for privacy.

(UPDATE: You Can Hear Your Neighbors)…read more I have now lived here for almost a year and a half and have witnessed a significant problem. The floors lack what seems to be proper insulation and are topped with laminate which is notorious for amplifying noise. Fortunately, I live on the top floor of my building so I don't experience it like my downstairs neighbor does. I have a small cat that occasionally runs around chasing toys and my neighbor described the sound to be like 3+ people running above them. I have done the due diligence to purchase a wool runner in hopes that it helps pad the noise in the hall, but at the end of the day, it's a building problem. Unfortunately, this has caused them to knock on my door expressing that I have been loud since they moved in. I can't imagine what living here would be like if your upstairs neighbor has guests over, have a family with kids, or have dogs.

Nothing about this place is tucked away except for the care and concern of the staff. The walls are…read morepaper thin so you hear ever vehicle, every fire alarm, every little kid and pet. Speaking of kids and pets the pool was closed twice while I was there due to it needing to be cleaned. The gym is subpar even after the "remodel". Be ready to be told one thing and presented something completely different. Ultimately this place is not as good as it looks.