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    Bailey Uriah Diversified Services

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

    Services - Bailey Uriah Diversified Services

    Commercial deep cleaning

    Commercial move-in or move-out cleaning

    Commercial standard cleaning

    1 More Service

    Property management

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    10 years ago

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    TouchPoint Property Management

    TouchPoint Property Management

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    I gave them my good property to manage and the screwed it up and didn't follow up with a tenant,…read moreunpaid rents, leaving a mess in the house, squatters. .....No body from the property management even visits the property. AVOID THIS PROPERTY MANAGEMENT company

    It wasn't the poor paint job, the scratched floors, the lost lock, or the fact that Touchpoint told…read moreme I had to replace a 2 year old, perfectly working fridge (for which I, the homeowner, had to call my insurance, schedule a technician to check the fridge, drive to the property for the assessment for the certified technician to tell me everything was in working order...). No, the last straw as to why I'm writing this review is because after all of the above and trying to cancel my service agreement (after I found a tenant in a day with my own photos/listing), it's taken this company TWO WEEKS to actually cancel my agreement and get my keys back to me. Not only did they not return my keys promptly, they were not able to mail the keys to my new address so they left the keys at the rental property AND charged me $50 for a key return service. On top of that, I was charged $50 for tax prep services (of which they've made no income off me because they never even listed my property since it took them over a month to perform the bad paint job, scratch my floors and attempt to replace my working fridge). Oh yeah, and I was charged $169 for a fridge repair guy to tell them my fridge was quickly losing coolant... which again my own technician showed me the coolant was not leaking and fridge was in working order. I am waiting to hear from the owner but perhaps posting my complaints here is the only way he will respond and refund for the asinine and invalid expenses.

    Carolina United Realty - Carolina United Realty manages multiple small commercial business locations.

    Carolina United Realty

    (11 reviews)

    Great experience with Carolina United Realty! I lived in Texas in 2017. CUR agreed to let my local…read morecoworker come over and see the house. With all the online fraud, I wanted to make sure the house was as advertised online. The tenants were understanding and packing at the time. The owner and someone with CUR met with my coworker, let her take some pics, and eased my worries. The application process was quick and easy. We leased for 5 years. Each renewal period was done quickly and they worked with me and the owner over any concerns I had. They have a system online that is customer friendly. I paid each month online and could enter a maintenance request online. I could track the maintenance progress online. Some owners won't allow the property manager to hire anyone they want. Any delay was minor and not due to the realty company. I put in a request less than once a year. The office staff always answer the phone and were always polite to me. Fast forward to this year, I wanted to buy a home. They allowed me to propose purchasing the property to the owner. They were a wonderful property management company for us when we needed it. They went above and beyond and graciously hosted the closing for us! It's clear they care about their tenants and owners!

    I have always found Jim , the owner, as a straight shooter that will work to go the extra mile and…read moreis head and shoulders above other PM firms I have dealt with in the past. They have more higher-end properties and their fees are on the low end. I highly recommend! This is a tough business for sure, but I have found Carolina United Realty to be the most responsive in Charlotte.

    Dawson Property Management - Billy Dawson

    Dawson Property Management

    (12 reviews)

    DPM is fantastic. The entire team really cares about their clients , property owners and tenants…read morealike, and the properties under their management. Very responsive, knowledgeable and reliable.

    **Renters & Property owners BEWARE** If I could leave…read morenegative stars, I would. We began renting our home in February of 2020. Initially, we were pleased with the property management. However, that quickly changed. There is not an emergency line for after hours or weekends. God forbid your air/heat go out or there's a water leak. You can't have anyone service the HVAC because you're a tenant. So, you just suffer through whatever weather element you're enduring. Our hot water went out one day. You have to fill out a maintenance request and give three available days/times. Again, when it's urgent, there isn't emergent services provided to have your issues addressed. I was unable to shower comfortably, wash my clothes, do dishes, etc. I called to see if this service request could be complete within a timely manner. I ended up speaking with Derek, the owner. I am obviously frustrated they aren't adequately attended to the home's needs but I am not using profanity or becoming ugly. Derek proceeded to tell me "do not back talk me!" Surely I misunderstood him, so I asked what had he just said to me and he confirmed, "do not back talk me." I was in absolute shock this was the owner of a property management company speaking to a tenant as he had. Eventually, their "vendor" came by and sure enough, the water heater needed to be replaced. Their vendors are whomever they can scrounge up that day to do some work. However, Aleksander was always helpful and polite. This passed summer, we noticed the HVAC was struggling to recover. The house is 16 years old with an original unit. Getting someone to come take a look was an absolute nightmare. We filled out the maintenance request. A vendor reached out to us and stated he would be by at a certain time. He text us later to say he was sick but would let us know if he needed to reschedule. We never heard back so, as one would assume, we awaited our appt time. Nobody showed. I contacted the vendor and he showed me the screenshots where he let Derek know he wouldn't be completing the job due to illness. Derek didn't even had the common decency to contact us. My husband reached out to Derek and we were told they would come by "when we see fit." Derek also threatened to terminate our lease with an eviction notice, which would be illegal LOL, which he now denies. That was the icing on the cake for me. I found the information for the property owner's and contacted them directly. Within an hour, Eddie sent an email 9pm at night to see if someone could come by the next morning. Eddie and a vendor came by to check the HVAC, a water leak and fix a toilet. We had been told prior, by Aleksander, he placed more freon in the unit to get us by but it needed to be replaced and he would speak with the boss. Eddie acted like this was news to him and offered no reassurance except, "well, when it finally dies we will replace it." We have been out since 9/1/2022 and I waited to write this review to ensure we would get our deposit back and also, to make sure it would cash. We spent $750 to have the carpets professionally cleaned, along with the house and a room painted just to ensure they wouldn't attempt to be vindictive. Derek puts on a flashy front for his website but behind closed doors, there is not a professional bone in his body. He is laughable in the surrounding realty world. His ego far exceeds him and for the life of me, I cannot fathom why. Listening to Derek pitch a fit like a spoiled frat boy is comparable to nails on a chalk board. Eddie is guilty by association. I will say, he is the more tolerable and quant of the two. Tiffany in the office is an absolute upgrade, to the nasty woman they had prior. I am so thankful we were building a home and this lease was temporary but I feel for the people on here that solely relied on them for housing, just for empty promises and ruined rental histories. I filed a formal complaint with the BBB and to no surprise, Derek lied in his response. These are just a FEW examples of this wretched management company. My dog could run a better business. Don't. Do. It.

    Bailey Uriah Diversified Services - officecleaning - Updated May 2026

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