Great company. Dr. Chas was amazing and created a special day for me and my pets. He really took…read morehis time and has a wonderful and calm demeanor. I know my Lolly felt at peace with her transition. I will never take a pet to a vet clinic for euthanasia services ever again. On the day of my appointment, I was nervous and scared, not sure if it was the right time. When they told me "Chas" would be my vet, I felt relieved. Because the last pet I euthanized was nicknamed "Chas," so I know the universe was telling me it was the right time and that my other pets were with me to greet her. Thank you thank you thank you, Dr. Chas and support staff! You made my pet's passing very comfortable and special. Dr. Chas is very wonderful.

Truly the most dignified and caring way to say goodbye to your pet. This service is special and…read moretender during a very difficult time. From the first call to the last interaction these people are to be commended for their genuine care and kindness. It was an extremely hard day but so thankful that our sweet boy was in the best hands at home during his last moments.

I've had so many cats and endured their final moments. Some have been horrible in the hands of…read morethose who I will never go back to. However, having Dr. Daigler help me with my 18 year old Callie (cat) was honestly the most compassionate and caring passing that I could have hoped for my little one. If you are struggling with a pet in need of final help, please call Dr. Daigler of A Peaceful Passage. She's a Godsend and a wonderful person. She'll help you through a very difficult time.

Dr. Daigler was kind, compassionate, and had a very peaceful energy about her. I was so grateful…read moreour sweet Mila passed at home, surrounded by me, my college aged boys, my ex-husband, our dog Marco and two kitties. The family was able to be together to send our precious girl off because we were able to coordinate it on a Sunday. No scary trip to the vet. Before Dr. Daiger came, we got Mila outside as a family. She soaked in some sunshine, was able to see some of the million bunnies in our neighborhood, and even spotted a neighborhood cat on it's front porch. She died warm from her short walk, with a belly full of bacon from breakfast and the treats that Dr. Daigler brought. She was calm and happy, and her poor broken body is no longer in pain. What Dr. Daigler does cannot be easy, but she offers the kindest form of passing for our much cherished pets. Would that we could all be so lucky. Thank you from the bottom of my heart, Dr. Daigler.

Caring Pathways was truly a blessing during one of the most difficult times in my life. Leslie,…read moreDesiree, and Destiney were absolute angels--kind, accommodating, and deeply understanding. It's only a YEAR later that I'm getting around to writing this review, and the experience with this company still makes me tear up, with gratitude! As a first-time client, I had some special requests, like keeping my dog's body for a few days while I finalized ideas for memorabilia. They honored my wishes with such grace and compassion. When I needed an urn, they went above and beyond, showing me their inventory so I could select the perfect one, as each wood option was uniquely cut and meaningful. Their attention to detail and genuine care for my situation made such a difference. Despite my attempts to give them a cash tip as a thank-you, they kindly refused and asked that I leave a review instead. So here it is (a YEAR later): Caring Pathways offers incredible service with a truly compassionate touch. I can't recommend them enough. The vet, Kaity, and her assistant that came to help us were just as much of a blessing as the ladies at the mortuary. You're all just the most extraordinary team of humans!! Thank you, again!!!! With love, from Teresa & Bourbon.

Caring Pathways and the staff is the most empathetic place one could imagine. I had to make couple…read moreof phone calls to them and their care about a beloved animal is amazing. Dr. Kira came to our house and she was just amazing from the moment she stepped in. She made everything so comfortable for us. She gave us as much time as we needed with our little angel, Casper. Casper slipped away softly surrounded by his family in his favorite place. We couldn't thank you enough, Caring Pathways and D.Kira.

An absolute gift. What a kind, compassionate company. When we knew "now" for our sweet, eldest cat…read moreI called and the loveliest woman (Kari) answered, talked me through, and made an appointment. Dr. Stacey came and she is **incredible**. She treated all of us, people and pets, so gently, with such tenderness. I could see how this could be pro forma for her but no, she was right there with us, offering only kindness and genuine empathy. To take away our cat Dr. Stacey beautifully placed her in this serene wicker bed with the softest lilac blankie -- she looked, finally, at peace. Without reservation I can and do recommend this valuable service.

I rarely take the time to give reviews but the service that Dr. Lauren gave in our time of extreme…read moresadness and distress was so incredible, I felt compelled. From the initial phone call to the actual day when we needed to put our pet to sleep, Lap of Love was thoughtful, caring and efficient so all the details were handled, which allowed us to just be with our beloved pet without anything getting in the way. Dr. Lauren was personable, professional, capable and gentle. For the circumstances, it couldn't have been a more peaceful experience. I recommend her and Lap of Love without reservation. Thank you for turning this difficult decision into a beautiful memory and a celebration of our love for our pet.

My husband & I had to euthanize two senior dogs that were a bonded pair, Chance 13 & Gigi 10 both…read morehad cancer and started to take a turn for the worse. our Vet recommended Lap of Love, who sent Heartstrings and Dr. Kate. Dr. Kate K. showed up with compassion, dignity and respect for us and our loved ones. it takes a special someone to do what she does. Dr. Kate explained everything and even help us, help our surviving dog navigate his grief too.

From the owner: Heartstrings Pet Hospice In-Home Euthanasia & Aftercare is a compassionate In-Home Veterinary…read moreservice dedicated to providing peaceful and dignified end-of-life care for pets in the comfort of their homes. Recognizing the deep bond between pets and their families, Heartstrings ensures that each pet's final moments are handled with the utmost respect and care. The service includes in-home euthanasia, allowing pets to pass peacefully in familiar surroundings, and comprehensive aftercare options, including cremation and memorial services. Heartstrings' team of experienced veterinarians is committed to supporting pet owners through this difficult time, offering emotional support and guidance throughout the process.

I brought my nine-year-old Pomeranian to Animal Urgent Care after a seizure because his regular…read moreveterinarian had not yet opened. I approved bloodwork to look for metabolic causes of the seizure. The bloodwork was useful and ultimately showed no obvious peripheral cause. What I found frustrating was discovering that an IV catheter had also been placed at a charge of $120. I do not recall consenting to catheter placement; I recall specifically consenting to the bloodwork. No fluids or medications were administered through the catheter during his visit. The medical record states that catheter placement was approved, which does not match my recollection of the conversation. After several hours, the treatment provided consisted of examination/observation, bloodwork and placement of the unused catheter. Hospitalization for continued neurologic observation was recommended, which I declined in favor of taking him home and following up with his regular veterinarian, who knows his neurologic history and current medications. I understand why an emergency clinic might want IV access available in case another seizure occurs. My concern is not that the clinicians considered it medically reasonable; my concern is that a $120 procedure was performed that I do not believe I authorized, and I did not understand until later that the catheter had not been used to administer any treatment. In an emergency, owners are frightened and making decisions quickly. Clear communication about what is being proposed, what it costs, whether it is diagnostic, therapeutic or precautionary, and obtaining explicit consent before proceeding are extremely important. My primary concern is the IV catheter and the lack of consent. The catheter had already been placed before the veterinarian came to speak with me. I was never asked whether I authorized placement of an IV catheter, and I was never told that it would cost $120. What I was specifically asked to authorize was the emergency/triage evaluation and the bloodwork, which I approved. The medical record subsequently states "IVC placement approved." That is not an accurate account of what occurred. I did not approve catheter placement. By the time the veterinarian discussed the diagnostic plan with me, the catheter was already in my dog. It was never used to administer medication or IV fluids. When I decided to take him home, I also had to specifically request that it be removed. Ultimately, I paid $610 and left without any treatment having been administered to my Pomeranian for the seizure--no seizure medication, no fluids, and no other therapeutic intervention. I understand that examination, bloodwork and observation have value, but for our particular situation this emergency visit was not worth the cost or the additional stress to my dog and me. In the future, I will make a seizure-management plan with his regular veterinarian so I know exactly when emergency care is warranted. His regular veterinary clinic opened approximately 40 minutes after I arrived here; in retrospect, I wish I had kept him safely confined and comfortable and waited for his own veterinarian. Based on my experience, I would not recommend this clinic.

We were visiting from out of town and our pup ingested marijuana that he found in the yard of the…read moreairbnb we were staying at. The staff were quick to identify and treat. They were informative, attentive and emphatic to our situation. He is doing much better after receiving treatment. We are grateful he is OK. Thank you!!!

What happened?! They closed all the Denver locations. i Don't have any of my dogs records now. No…read morenotice or email!

From an Aggressive cat to a happy cat! After difficult experiences with taking my cat to the vet ,…read moreand the vet being limited in treatment, health checks and vaccinations due to the cat's extreme stress and aggressive behavior, I decided to spend the extra money and try at home care for my highly anxious cat. The vet and her technician came on time. Before they arrived, they reached out to me and advised me to put my cat in a safe and closed place, so I put her in the bathroom. Because of my cat's behavior, I was unable to get her to take gabapentin, so I was worried that they might not be able to treat her and give her the vaccines. When the vet, Dr Allie, and her very capable tech came, she asked me a few questions about the cat and then they both, the vet s and the tech went into the bathroom with their medical equipment. I told them to be careful and take their heavy gloves for protection, which they did. I waited nervously outside the door waiting to hear much commotion and cat hisses, growing out snarls. Instead, I heard 2 meek meows and a couple of hisses and after less than 10 minutes, the door opened with my cat sauntering out with her tail held up and perfectly fine, followed by the vet and the tech! My cat even rubbed affectionately up against the legs of the vet team happily! The vet not only was able to administer the cat the vaccines but she was able with the help from her tech, to examine the cat and trim off some matted fur! I concluded that even though this was more expensive than taking the cat in a carrier to the vet's office and dealing with an angry cat, it was worth it for not just the cat but for me in terms of avoiding stress.

Took my goldendoodle here to be spayed. Tori was our Vet Tech that came out and greeted us after…read morethe surgery. She was so amazing and walked us to our car and you could tell really cared about our girl. Her incision you cannot even see and it has only been a week. Thank you so much Tori and we will be back!

Went to look for a cat and was handed a lot of excuses as to why we couldn't adopt certain cats. I…read morefelt like they were picking certain people verses others it was ridiculous. The place advertised cats over the age of 6 months were free. My family and I waited and waited to visit with a couple of kittens and never got to. The reason was the place only had 2 rooms that we could visit with the cats in. Here's a clue if you're going to waive the adoption fee hire more help or open more rooms. Would not recommend this place at all.

I used to really like this veterinary clinic. The veterinarians were always caring, and my dog's…read moreexams were done in the exam room with me present, which I appreciated. Unfortunately, my most recent visit was a completely different experience. This appointment was my dog's annual checkup after he had recently survived a very serious illness. Because of everything he'd been through, I wanted to be involved in his exam and have the opportunity to discuss his recovery with the veterinarian. After we were placed in an exam room, the technician told me she was taking my dog to the back for a heartworm test and would be right back. Instead, more than 20 minutes passed. When she finally returned, I learned that his physical exam had already been completed and all of his vaccines had already been given while he was in the treatment area. The veterinarian did come into the exam room afterward, but by then I was so surprised and upset that the entire exam had already taken place without me that I wasn't able to have the conversation I had been hoping for. After everything my dog had recently been through, I had expected to be present for his examination and to discuss his recovery before it was over. To make matters worse, some of the information the technician relayed to the veterinarian was inaccurate, which only reinforced my concern that I wasn't included in the conversation about my dog's health. The following day, I received an automated text asking how Jack was doing. I replied by explaining my concerns about the appointment and how disappointed I was with the experience. I never received a response or acknowledgment from anyone at the clinic. Veterinary care is expensive, and I'm happy to pay for quality care. But I also expect to be part of my dog's examination and to have direct communication with the veterinarian, especially after a major medical event. I don't know why the clinic changed its procedures, but this experience was a significant step backward from the level of care and communication I had come to expect.

I want to share my experience with Caring Hands Veterinary Hospital (13741 Colorado Blvd, Thornton,…read moreCO) this past August 2025. Decades ago, I used them as my vet clinic, but they became too high in cost than other offices closer to me. It took me a long time to contemplate how I wanted to approach the unethical business practices happening at this business. On August 13, 2025, I contacted them about euthanasia for Noel, my almost 18-year-old kitty. At the time, Noel's health went down rapidly in a matter of 2 days. On that day, I made the difficult decision to have her humanely euthanized. I made a call to my established veterinary office and they were unable to schedule an appointment that day so I made calls to several vet offices looking for available appointments, but also getting price quotes, since we all need to be price conscious during these difficult times. Even though, Caring Hands Veterinary Hospital was priced higher, I chose to use their services. WHAT A MISTAKE! A friend and I were placed in a room after standing in their lobby for an extended amount of time after we arrived. In the room, while we waited to have the vet euthanize Noel, the vet tech managed the financial part of the transaction - IN THE EXAMINATION ROOM! My friend and I were crying our eyes out while I held on to Noel tightly for the last time and the amount charged was significantly HIGHER than what I was quoted on the phone. I wasn't in a position to leave and go to another clinic close by or the emergency vet hospital. Noel wasn't doing well, and I didn't want her to suffer. I value transparency and integrity in veterinary care, and I was disappointed to encounter price gouging or, at the very least, a failure to honor a clearly communicated quote. A week later or so, I called and eventually spoke to the office manager and explained the situation. I requested a refund to match the quoted price, and she was unreasonable about the situation. She acknowledged that a new employee provided the quote but was unwilling to honor it. She even told me the new employee would be disciplined because of the error. At that point, I mentioned perhaps coaching was a better choice. This experience left me feeling misled and financially strained, especially since I made decisions based on the information provided to me. I was very deliberate when I obtained and documented the quotes. I had each office's quotes written down giving a notebook page to each one I called. I asked the same questions to each office to make sure I had an accurate picture of what to expect before making the decision on what clinic to use. The total price they charged was $655.50 which included euthanasia, cremation with her ashes returned and the cremation urn. These charges were approximately $150 higher than originally quoted. Given my experience and what I feel was an exploitation of my grief, I would NEVER consider using Caring Hands Veterinary Hospital again. **UPDATE** - The Office Manager emailed and called me today (November 10th) offering me a full refund. I wonder why it had to come to this? It's sad that these small community businesses are being bought by these uncaring corporate businesses.