She did a great job!!! Affordable, cheap, and so skilled…read more Just be prepared, she's a local who isn't fluent in English. Ms. Kay is incredibly kind, patient, and gets the job done better than anyone.

I was recommended Kays by my mother to do some extra work for my groom suit. If you have several…read morehundred dollars to spare, they might help you out but they also only do cash it seems. My fiance was also looking to get some work done from here for her wedding dress, but was asked to bring half of the money without even an estimate for how much half would be. When she tried to get a little more info on cost, she was turned away. It's quite pathetic how many businesses in Wimberley just assume you're trash if you don't have a copious amount of disposable income at any given time. Would definitely recommend anyone else than Kays Alterations to actually provide decent customer service. Even to people who have spent their whole lives here.

IF I COULD I WOULD GIVE IT ZERO STARS! They are so unprofessional!!!! They told my daughter a…read morecertain time and they couldn't even honor it. She had to go 2 times!!! to get her clothing for it not to even fit ! & her pictures are today ! $70 for it to not even be right, please people don't waste your time on this business!!! I had the same issue with my youngest daughter halloween costume!

DO NOT COME HERE. I had my wedding dress and my husband's jacket altered here. My wedding dress had…read morevery simple alterations, nothing complex. I came in 2 weeks later to measure for the bustle, and they had not done a thing. What was supposed to take a month, took almost 3. My husband's jacket was even worse. He had it taken in, hemmed and was supposed to have a button reattached. They told us no problem, it'll be done in a week. I kept calling them a week later, and they pushed me out. "It's almost done, there's just one little thing we noticed." They would tell me every time. A 1 week job took them over a month, with absolutely no communication. When I did finally get his jacket, they hadn't even reattached the button. I cannot stress how disappointed I am, you deserve much better

Sylvia has been altering all of my clothes for over 15 years. She does an amazing job for a…read morereasonable cost. Sylvia is also one of the kindest people I know.

Great job on my jeans…read more I purchased a pair of jeans online and of course they were not as advertised. Came to yelp for a recommendation and found Sylvia's. My jeans look fantastic, she did a great job. Very professional and nice. Turn around was fast. I will be back with other alterations. I highly recommend Sylvia's alterations.

So my story is long but I hope it will help you all. Lady who owns this business is super nice BUT…read morei don't think she knows how to cut chiffon nor what kind of needle to use on different materials. I came to her two months before my wedding. All i needed is to change belt on my dress and shorten the length of my dress. as you can see on the bottom ( all of it had to be straight evenly cut), it was chopped , my dress was ruined. worst thing is that I find this out 2 weeks before my wedding. she tried to fix it but it was worthless. i needed a new dress . lady was nice and she paid me for my dress and money back for her work. but the price i bought my dress was 1/6 of what prices are on the market. because i bought my dress 8 month in advance when it wasn't wedding season. i was devastated.... would i recommend her a nice lady, yes , but not to fix any of my dresses again.

Barbara deserves more than five stars .I wish I could give her 10.My daughters dress was quite…read morechallenging and it came out absolutely beautiful. Barbara is a gem so look no further

After messing up a Simone dry cleaning they still insisted on charging me. They will never make…read moreanother dollar off me since they don't value me as a customer and don't care if I ever use them again. Not a good business model considering they are the most expensive dry cleaning service in atx.

On May 7 we buried our son. On May 6 at 8:00 AM I left my suit to be cleaned and pressed. I was…read morepromised the suit would be ready at 5:00 that afternoon. That did not happen. In fact it was not available until 1 hour after I had to leave for the service. There are no words to describe the poor performance of this company.

Esther is a sewing Goddess. I cannot say enough nice things about the service she provides. I have…read morehad many clothes adjusted due to weight loss and they look terrific and fit me perfectly. Timely and well priced too.

Esther did my alterations on my wedding dress and I couldn't be happier. Very friendly and…read moreknowledgeable. Made suggestions to make dress even better. Returned to me in a timely manner and dress was absolutely perfect. Will go back for all my alteration needs.

OMG Carol and her team were beyond amazing! She had to take my dress in 4 sizes since I could not…read moreget the dress I wanted on order in time and had to buy the sample from the wedding salon. She made it custom and added items I requested and had me checked every two weeks since I was still losing weight. She also sold me another dress she had for the night before and she customized that and did the initials on all the girls pajamas for my wedding party. Her team took great care and communicated well and did my mom and replacement bridesmaid last minute alterations! I cannot say enough wonderful things about hers d her team ! I will be going back with more business for her!

I don't think I've ever left a review for anyone, and I really hate that I'm having to leave a…read morenegative review, but I feel like I need to share my experience because this involved something completely irreplaceable--my mom's wedding dress. I brought the dress here to have it altered and updated for my own wedding. I was very clear about what I wanted, brought printed inspiration photos, and emailed the photos. Someone even responded to my email, yet whenever I referenced them during appointments, I was told they didn't have them and asked to send them again. My biggest concern was how quickly permanent changes were made without what felt like a clear plan. Cutting began almost immediately, and one of my favorite parts of my mom's original dress was cut off and removed. Whenever I expressed concern, I was repeatedly told the dress was a "work in progress" and that things had to be cut or removed. I tried to trust the process, but my concerns were often dismissed in a way that made me feel like I simply didn't understand alterations. As time went on, it felt like there was a separate "vision" for my dress that took priority over what I had actually requested. I was even told at one point that what I wanted would look "too casual." No notes seemed to be taken, things were pinned without explanation, and requests we had discussed were forgotten or never completed. One of my appointments was canceled, and when I eventually saw the dress again, essentially none of the changes I had requested had been made. Boning had been added despite the rest of the dress being nowhere near complete. When attempts were made to undo some of the changes, the dress was damaged even further. That was when I decided to take it back. I left in tears. I would not recommend this business for a sentimental garment, redesign, reconstruction, or complicated alteration. Based on my experience, I would only consider them for very small, straightforward alterations. What upsets me most is that I would have completely understood if I had simply been told that what I wanted was outside of their expertise. Instead, I was repeatedly reassured to trust the process, only to end up with irreversible changes to my mom's wedding dress. I am now having to find someone else to repair the damage just months before my wedding.

They did a great job and were very nice people! I plan on ordering from them again soon.read more

If your sewing machine needs repairs, this is the place for you. I wish that it was possible to…read moregive Big Dog (Eric) a ten-star-rating. He fixed the tension on my 27-year-old machine so that I could use it to sew knits again. He warned me in advance that it might not be possible. Eric approached the job as a peronal challenge....and succeeded! If I'd taken the machine elsewhere, the hours and work involved with the repair (if someone else could even do it), would have cost more than a newer, better machine. I'm very happy and highly recommend Eric at Big Dog!