IF I COULD I WOULD GIVE IT ZERO STARS! They are so unprofessional!!!! They told my daughter a…read morecertain time and they couldn't even honor it. She had to go 2 times!!! to get her clothing for it not to even fit ! & her pictures are today ! $70 for it to not even be right, please people don't waste your time on this business!!! I had the same issue with my youngest daughter halloween costume!

DO NOT COME HERE. I had my wedding dress and my husband's jacket altered here. My wedding dress had…read morevery simple alterations, nothing complex. I came in 2 weeks later to measure for the bustle, and they had not done a thing. What was supposed to take a month, took almost 3. My husband's jacket was even worse. He had it taken in, hemmed and was supposed to have a button reattached. They told us no problem, it'll be done in a week. I kept calling them a week later, and they pushed me out. "It's almost done, there's just one little thing we noticed." They would tell me every time. A 1 week job took them over a month, with absolutely no communication. When I did finally get his jacket, they hadn't even reattached the button. I cannot stress how disappointed I am, you deserve much better

Sylvia has been altering all of my clothes for over 15 years. She does an amazing job for a…read morereasonable cost. Sylvia is also one of the kindest people I know.

Great job on my jeans…read more I purchased a pair of jeans online and of course they were not as advertised. Came to yelp for a recommendation and found Sylvia's. My jeans look fantastic, she did a great job. Very professional and nice. Turn around was fast. I will be back with other alterations. I highly recommend Sylvia's alterations.

She did a great job!!! Affordable, cheap, and so skilled…read more Just be prepared, she's a local who isn't fluent in English. Ms. Kay is incredibly kind, patient, and gets the job done better than anyone.

I was recommended Kays by my mother to do some extra work for my groom suit. If you have several…read morehundred dollars to spare, they might help you out but they also only do cash it seems. My fiance was also looking to get some work done from here for her wedding dress, but was asked to bring half of the money without even an estimate for how much half would be. When she tried to get a little more info on cost, she was turned away. It's quite pathetic how many businesses in Wimberley just assume you're trash if you don't have a copious amount of disposable income at any given time. Would definitely recommend anyone else than Kays Alterations to actually provide decent customer service. Even to people who have spent their whole lives here.

After messing up a Simone dry cleaning they still insisted on charging me. They will never make…read moreanother dollar off me since they don't value me as a customer and don't care if I ever use them again. Not a good business model considering they are the most expensive dry cleaning service in atx.

On May 7 we buried our son. On May 6 at 8:00 AM I left my suit to be cleaned and pressed. I was…read morepromised the suit would be ready at 5:00 that afternoon. That did not happen. In fact it was not available until 1 hour after I had to leave for the service. There are no words to describe the poor performance of this company.

This isn't a tailor. They answered the phone saying "We can smoke it, we can fry it...". I said…read more"but you don't do alterations..." she said "nope". Then I started to ask about what they've got cooking (because we're big fans of "smoked & fried" & they're in our neighborhood) but she hung up on me!

OMG Carol and her team were beyond amazing! She had to take my dress in 4 sizes since I could not…read moreget the dress I wanted on order in time and had to buy the sample from the wedding salon. She made it custom and added items I requested and had me checked every two weeks since I was still losing weight. She also sold me another dress she had for the night before and she customized that and did the initials on all the girls pajamas for my wedding party. Her team took great care and communicated well and did my mom and replacement bridesmaid last minute alterations! I cannot say enough wonderful things about hers d her team ! I will be going back with more business for her!

I don't think I've ever left a review for anyone, and I really hate that I'm having to leave a…read morenegative review, but I feel like I need to share my experience because this involved something completely irreplaceable--my mom's wedding dress. I brought the dress here to have it altered and updated for my own wedding. I was very clear about what I wanted, brought printed inspiration photos, and emailed the photos. Someone even responded to my email, yet whenever I referenced them during appointments, I was told they didn't have them and asked to send them again. My biggest concern was how quickly permanent changes were made without what felt like a clear plan. Cutting began almost immediately, and one of my favorite parts of my mom's original dress was cut off and removed. Whenever I expressed concern, I was repeatedly told the dress was a "work in progress" and that things had to be cut or removed. I tried to trust the process, but my concerns were often dismissed in a way that made me feel like I simply didn't understand alterations. As time went on, it felt like there was a separate "vision" for my dress that took priority over what I had actually requested. I was even told at one point that what I wanted would look "too casual." No notes seemed to be taken, things were pinned without explanation, and requests we had discussed were forgotten or never completed. One of my appointments was canceled, and when I eventually saw the dress again, essentially none of the changes I had requested had been made. Boning had been added despite the rest of the dress being nowhere near complete. When attempts were made to undo some of the changes, the dress was damaged even further. That was when I decided to take it back. I left in tears. I would not recommend this business for a sentimental garment, redesign, reconstruction, or complicated alteration. Based on my experience, I would only consider them for very small, straightforward alterations. What upsets me most is that I would have completely understood if I had simply been told that what I wanted was outside of their expertise. Instead, I was repeatedly reassured to trust the process, only to end up with irreversible changes to my mom's wedding dress. I am now having to find someone else to repair the damage just months before my wedding.

I wanted to recognize Lisa and Michael at Men's Wearhouse for providing some of the best customer…read moreservice I've experienced in a long time. I had a last-minute event come up and needed a rush order handled on a very tight timeline. Both of them have gone above and beyond to make sure everything comes together smoothly. Great customer service is hard to find these days, and Lisa and Michael absolutely delivered. They are a huge asset to the team. Thank you both for your help!

I haven't always been happy with the service at MW, but I wanted to give a shout out to Chris, who…read morenot only measured my pants, but found an error in sizing and helped me pick a new item. Hopefully I can have his help the next time I shop there.

This place was not only amazing, but they came and did everything in the privacy of my own home! I…read morecould not have asked for a more comfortable stress free way of having this experience, Grateful for this team & the best part was they delivered everything back off to my house in an extremely timely manner.

Fantastic work, so convenient, everything looks perfect and fits perfectly and they provided very…read morefriendly service right to my door! You can't even tell the dress was altered. Got my wedding dress altered over Thanksgiving when everyone else said they couldn't do it in that time frame!