This is a small but great pool and outdoor store…read more Obviously they have more pool items including chemicals, floaties, and decor like floating lights and such, but they have other stuff too. I saw decorative yard flags, metal yard decor on stakes like flowers and wind spinners as well as a metal bench and a few other little odds and ends. Staff greeted me quickly and offered help and were all very friendly inside answering all my questions. Easy location on the corner of General Booth and London Bridge in the same strip mall as McDonalds and Goodwill. Plenty of parking.

My husband and I have been to this pool place a few times and they have been nothing but helpful,…read moreespecially as we are first-time pool owners. We *super appreciate the customer service, I believe Christie helped me the last time we were in. We may not get every pool supply from there, but we know where to get solutions when we're experiencing problems. Thank you Aqua Leisure!

I've always used East Coast for my hot tub repairs. But money's tight so I waited and thought we'd…read moretake a look ourselves. Well the tub base started gushing water out. We opened up the panel and an ozone valve was cracked. I called and spoke to Chad. He suggested we bypass it and told me how. I worried it would be over my head but he said I could always call him out if I couldn't do it. I went to Home Depot and bought 2 barbed connectors and some hose and my son was able to make the repair. CHAD saved me a service call at the least and my son fixed it easily. I'm sure East Coast would rather him come out but his phone help has secured their business for me. If I need repairs he will be who I call and if he needs to come out I won't mind because he has saved me from previous repairs. Very happy with Chad and East Coast Leisure! I should mention East Coast also has a terrific pool water department and the young people there have helped me hundreds of times. Their prices are competitive and they usually have great prices on salt.

They must have most of the business in the Hampton roads area I cannot get them to come out to…read moreservice the liner that THEY sold us and installed it is falling in a few times a season, can't get them on the phone and even when my wife emails them we don't get replies I would go with another company

I was absolutely thrilled with the quality of service that I received from Brandon. I called on a…read moreFriday evening and he was at my house on Monday morning. He quoted my job over the phone and when it was time to pay him it was exactly that amount. I felt like the service he provided was cost efficient and I felt that he was extremely trustworthy. My pool was fixed within the hour. I will keep his number in my phone and certainly suggest my friends and family do the same.

I'm extremely disappointed with how this situation was handled. I hired this company to come out…read morebecause my pool liner was pulling away from the wall in a few areas, and while he was here I also had him install liner lock. During the job, he dropped his scissors and punctured my pool liner. He patched the hole, but my liner now has a permanent patch because of damage that occurred while he was working on my pool. What bothered me even more was how the situation was handled afterward. I had been quoted $500 for the job, yet I received an invoice for $515 with no initial discount or adjustment whatsoever for the damage to my liner. When I called to discuss it, he genuinely seemed shocked that I would expect any sort of discount and felt I should still pay the full amount. I made it very clear that I was NOT expecting the job to be free. I simply felt that when a company damages a customer's property while performing a service, some reasonable compensation or adjustment should be made. After our conversation, he eventually offered 10% off the $515 invoice. Considering that I now have a hole and patch in a pool liner that did not have one before he arrived, I found that response incredibly disappointing. Accidents happen. I understand that. My issue is not simply that the scissors were dropped- it's how the company handled it afterward. Taking responsibility for damage to a customer's property and making a genuine effort to make it right is part of good customer service. Between being invoiced for more than the $500 I was quoted, initially being expected to pay the full amount despite the damage, and then having my concern treated as unreasonable, the entire situation felt very unprofessional. I would not recommend this company based on my experience.

He will rip you off and ghost you. Real dirtbag and does not know what an honest day's work is.read more

My pool was re-done by Nick Noel and Virginia Beach Pools 1 1/2 years ago and my pool is falling…read moreapart. Once he was paid in full, he wouldn't take phone calls and his staff stopped showing up at our house. We paid for materials (extra paint) that we never received and my husband ended up having to do a large portion of the labor so that the concrete truck could come on time. Disaster. We were very nice to him and his crew. We bought them lunch, drinks, let them use my husbands tools (Yeah, what were we thinking?) only to get screwed in the end. Stay far away.. I am not sure why I am not a recommended review. Because I gave him 1 star and told the truth? What's the point of Yelp?

Very communicative and very detail oriented with solutions to any and all of my questions I had.read more

Made the mistake of giving these people a "refundable deposit" of 1k after a suspiciously low…read morefiberglass pool quote (makes sense after the fact). After about a month of poor communication and unprofessional behavior I was very hesitant to give them more money and terminated the contract. I called about the deposit and was told it would be issued via check. Over a month later, still no deposit, called for the 2nd time after a month and was met with rude and combative behavior by their clerk Ashley. Wasted enough time with these clowns, handing the matter over to the contractor board, possibly small claims court to follow. Ultimately went with a different contractor who has been fantastic to work with.

My liner is stunning. The install was perfect! Do not sleep on using a private company that is…read morelocally owned. Very happy with the results.

Great service. Friendly and informative and honest! We had our DE filter cleaned. Reasonable price…read moreand availability especially this time of year! Small owned business to support!

Mark and his team (Logan and Zander) were great. They got the pool opened up, provided instructions…read moreon what to do until their return to vacuum the algae...etc. Pricing was fair and service was excellent. The dogs are happy to cruise around the water again! Thanks Mark!

Mark has been servicing my pool and equipment for two years now. He's performed filter work, pump…read morereplacements, openings and closings and has always showed up with a smile on his face. Mark is well versed in this field and his prices are competitive! Mark is easy to get in touch with and has usually been able to come out within 72 hours depending on availability. Highly recommend using Your Pool Doctors!

The recreational centers in our area are a great alternative to gym memberships. They are more…read moreaffordable especially if you have a family and they offer so many options. There is something for everyone regardless of age. The facilities are well maintained and staffed. Everyone is so friendly and professional. From the moment you walk in someone is greeting you with a smile. What I've noticed that has made an impression on me is that everyone I have encounter seems happy to work there. I highly recommend the centers in our area. I have been to four different ones and I have been impressed with all of them.

The staff here are nice , but unhelpful . A good place to go and watch Halloween and Christmas…read moremovies while exercising .

Sometimes you just can't believe YELP! But you can believe my review because I'm always honest and…read moredo my best to be fair. After several attempts to find a pool company that was affordable and knowledgeable I found Drew at Bayside. It was actually a Facebook page review that convinced me to contact him. I am writing this on YELP because I feel I owe it to fellow consumers to share my good fortune in having Bayside Pool Company handle my inground pool needs. Don't waste your time with others you don't keep their promises. Trust Bayside Pool. you will be so satisfied from the first summer dip to the last Autumn swim!

From the owner: When you choose to work with Bayside Pool Company, you are giving back to your local community…read more Making the choice to partner with our business means that you can depend on our stellar customer service. Because we are a small, family-owned business, we can offer specialized service tailored to your unique needs. Whether your request is large or small, we supply all of the equipment and skill necessary to tackle the job!