Wanted a HotTub for a very long time and visited a few local stores closest to Goodyear( live up in…read moreEstrella ) . Decided to visit Southwest Spas's website and decided to visit in Mesa ( because they have been in business for 40 years ). We were greeted by Jasmine and gave us the tour of their spas with spas with different sizes and options. One of the Spas worked for us and Jasmine gave us a great price . Henry ( Manager ) called us and gave us a further discount( after seeing a picture of our Cane Corso Rescue, Henry loves dogs ) and arranged Nick to install delivery and electrical (220) the next day. Five outstanding individuals delivered and Spa was working perfectly. They took their time to demonstrate chemicals to maintain water clarity. Yes, Nick was outstanding! Always go with a Business that's been there for 40 years!

Pleasant and professional staff. Very helpful and no pressure approach. They are willing to…read morepatiently answer questions.

Have you ever done business with a company that makes you feel like you are their only customer?…read moreHave you ever worked with a business who knows you on a first name basis? Have you every worked with a company who seems to drop everything and run across town to help you out? Do you ever wonder what has happened to good customer service? You must go and and see Tim and his staff they will treat you like family. Their service is second to none!

To Gary and his wonderful staff,…read more Our boring backyard has been transformed in to our own little oasis!!! Neal and I can't begin to express our appreciation for a job "very well done"! The entire project ran like clockwork. The planning and execution was seamless. Your work crews are craftsmen, very skilled and meticulous. Gary, the project started with your creative design. You listened very closely to what features we wanted and you incorporated those ideas into a masterpiece we now proudly call our backyard. Throughout the project, your team was very responsive to any concerns or questions we had. As our daily point of contact, Mike was wonderful to work with. To say that you and your staff went beyond our wildest dreams in the quality of work and customer service would be an understatement. Our backyard project also included a spa built and installed by your company, Spas by Design. The quality of your spa is untouchable. Also, I can't say enough about Bob Campo, your sales manager. When, as new spa owners, we were having some concerns about how to maintain the proper water quality, he came right over to help with a big smile and words of encouragement. Gary, this is what we learned about you during our backyard project. You LOVE your work. You're very good at it. You run your company with integrity. Your word is golden. We can't thank you enough! Neal & Lori

We recently completed a pool project with Thunderbird Pools (April 2026), and had a very positive…read moreexperience and are extremely happy with the final result. We interviewed 10 different pool companies before making our decision, and Thunderbird Pools ultimately delivered exactly what we were looking for on time, and on budget! The design process was outstanding from the very beginning. Jeff Hyler (our designer) was incredibly knowledgeable, creative, and professional. During the very first onsite visit, he measured the space and produced an initial design complete with pricing and visual renderings. That immediate concept helped us clearly understand what was possible within our budget and set Thunderbird apart from every other company we interviewed. None of the other vendors offered anything close to the same level of interactive design capability or onsite visualization tools, and it made an excellent first impression. After comparing proposals from multiple pool builders, including pricing, pool size, and features, we ultimately chose Thunderbird Pools because of the quality of the design process, our confidence in the team, the professionalism of the company and staff, and the overall value offered. The showroom in Surprise offered various color options and the designer Jeff was extremely helpful in making selections! Before construction and permitting began, communication was excellent. Once the project started, Joe Hernandez was onsite regularly and did an exceptional job overseeing the subcontractors and maintaining quality control. His experience was obvious, and he consistently paid attention to details, communicated expectations clearly, and kept the project moving efficiently. We always felt confident that the schedule, workmanship, and overall project quality were being managed closely. We were also impressed with the subcontractors Thunderbird used throughout the project. They were skilled, professional, punctual, and worked efficiently according to the company's online schedule and project portal. They never left construction debris when they were done and tried to keep the area very clean. Thunderbird's internal project managers also communicated consistently through phone calls and emails, keeping us informed during each phase of construction. Overall, the company demonstrated excellent organization, communication, and project management from start to finish. Most importantly, the project stayed within our target budget, and the overall construction process went smoothly in the timeline anticipated. After completion, Brandon Thompson handled the equipment startup, testing, and training process. Brandon was outstanding , highly knowledgeable about all the pool systems, thorough in testing functionality, and extremely helpful with maintenance and scheduling recommendations. He not only completed the initial startup and training but also returned multiple times afterward to ensure everything was operating perfectly and to answer any additional questions we had. In the end, the project was completed on time, on budget, and exceeded our expectations. With just a little more upfront clarity regarding owner's site pre-grading responsibilities and protection of existing property during construction, the experience would have been beyond expectations. We would absolutely recommend them to anyone considering building a pool.

We have been very satisfied with Thunderbird Pools & Spas so far. Our project has been on time and…read morethe customer service is amazing. We just finished the shotcrete phase, so now the fun design and landscape stuff begins. So far 5 stars+! We are very happy at this point in the process.

If you are looking for hot tub dont waste your time going here! The man was rude. I asked him 4…read moretimes what temperature does the hot tub gets in the summer without it turned on. He first told me it gets up to 104 turned on. I said what temp does it get with it turned off he said he didn't know. I said can you give me a range and he said no he didn't know. That's bs how do you work at a place that sells hot tubs in Arizona and not know the range it can get up to? Learn better customer service I will take my money to a place that will want to answer my questions! After the 4th attempt me telling him my sister thinks the hot tub will get to hot in the summer is when he told me I could add a cooling system but I was already over his rude behavior. If someone is spending over 10k answer their questions!

Great Spa store has excellent products, easy financing and installation services. They also carry…read moreall the maintenance products and accessories you'll ever need!

We are super happy with the outcome of our pool building adventure with Presidential. We enjoyed…read moreworking with Jordan Thrasher. He absolutely got the job done! We would also recommend Alex Rodriquez for CO2 chemicals. He spent a lot of time teaching us about pool care. The pool absolutely exceeds our expectations!

Jordan did an amazing job as our project manager! Jordan was easy and fun to work with and was a…read moregood communicator throughout the process!! We're very happy with how the pool turned out!!!

James is professional and has amazing communication. He takes our needs for our pool into…read moreconsideration and explains what he is doing to ensure the pool is in great condition. we get reports and pictures after each visit telling us what was done! communication is key to great service. Thanks James for taking on our pool and answering all our questions and concerns!

From the owner: We are a pool service and repair company that services pools in surprise and surrounding areas. We…read morepride ourselves on quality work and great customer service. We are veteran owned and operated and CPO certified.

Just like you, we were thinking to ourselves, "who are we going to TRUST to completely clear out an…read moreexisting backyard to the earth and build a paradise oasis that only we can dream and vision in our minds?" We called Shasta Pools, Presidential Pools & Spas, and California Pools & Landscape to schedule an onsite consultation. Shasta Pools never contacted us, but we did get a call to schedule an onsite appointment with both Presidential Pools and California Pools for Friday, June 30, 2023. On the same day, I met with Karin Tierney (Backyard Design Specialist) from Presidential Pools and Christian Pierre (Designer) from California Pools. After the initial visit (June 30th), I never heard back from Karin Tierney of Presidential Pools, not one follow up or anything. Christian from California Pools immediately emailed me two days later with images for ideas and started creating our paradise oasis. Christian Pierre was professional, engaged, listened to our stories and dreams, asked us open-ended questions and his communication was excellent. Within a week, Christian presented us a video of the first pool designed. We made some minor changes and then he presented us the final video that turned our vision into a digital paradise oasis. I couldn't believe it, the video was literally what we visioned and dreamed, but the cost was above what we expected. We reminded ourselves, "You only live once." If this home is going to be our last, we don't want any regrets or future projects later, lets do this project right one last time. We said, "Let's Go!" We confirmed the project with California Pools and shortly after, we were introduced to Stephen Dreher (Lead Construction Manager). Stephen was a gentleman, very easy to talk to, a great listener, and a professional who follows through with action. Demolition started February 2024. Throughout the 2024 year, various construction teams came in to do their part of the project. Stephen kept in touch with me weekly with updates and seeking any questions from me. He was ALWAYS available via text, phone calls and in person. We made some changes during the project and Stephen was on top of processing Change Orders and updating the construction teams. Neighborhoods are made up of many types of people, and even with HOA approvals and city permits, you will find out which neighbors enjoy complaining and making it known that they are not happy people. No worries though, with Stephen's professional confidence and patience, he presented himself to these neighbors to answer any questions or address their concerns. Once he made himself available to these party poopers, the complaints lessened. After 12 months of construction, the pool project came to an end February 2025. I have to admit that making the decision to have California Pools & Landscape take on this project was one of the best decisions we ever made. The entire team that makes California Pools operate are ALL professionals and experts at what they do. The third party construction teams that work with California Pools were all professionals, execute precision work, and clean up their work when done. Stephen Dreher was in communication with all third party teams. Having the pool of our dreams seen on a video and built in our very own backyard is a dream come true. California Pools has converted our beautiful backyard (Casita Talasera) to "The Happiest Place On Earth." I will never say it enough though, THANK YOU Stephen Dreher for standing by our side from start to finish. Thank you for your honesty. Thank you for representing California Pools with pride and dedication. Even though Stephen loves California Pools and loves what he does, he always puts the customer first. I will honestly miss the daily/weekly interactions with Stephen, and his professional character. If you would like to discuss in detail or ask any questions about my experience with California Pools, feel free to message me. I'm confident that you will not regret choosing California Pools for your Pool Project. Sincerely, Frank A. Celaya

Kathy Venn was extremely helpful and professional in getting us Hayward warranty service…read more Mike&Mary Martin

We have had difficulties on the past investing in our homes with contractors of all types. In a…read moremarket place of hyper inflation, over marketing without follow through, and disappointment of contractor accountability, my family can endorse fully Triston as a true leader of integrity overseeing a company that sticks to their word at Triton. Nothing ever goes as planned in construction projects but the issues come up and many hide or try to hit you with change orders. I recommend Triton for any project in their scope as they never left us, even communicating weekends when new project issues or learning how to use the products you purchase arise. You get treated like you would want to treat your own family by Tristan and Triton offering integrity and follow through which is unfortunately lacking in most industries these days, especially construction projects. Thanks to Tristan and his team for the patience and follow through to educate us during the project. Pool is beautiful, saving money on water and less maintenance than previous pool system at our home. These are 5 star people at triton. Any reference call anytime 727-599-5617. Respectfully, Anthony Cannon Scottsdale AZ

Lara Mazzone lmazzone11@gmail.com 2:58PM (3 minutes ago)…read moreto me We hired Triton to install a new pool pump and filter. Although the equipment initially appeared to work, a licensed electrician later found serious code and safety violations in the pool subpanel, including improper grounding/neutral, disconnected GFCI protection, circuits tied together against code, and insufficient voltage reaching the equipment. The electrician stated the system should not have been energized in this condition. They sent out a tech named Travis, who opened the subpanel and said, "We only touched these two wires." Following this appointment with Travis, the owner Triston called and stated they did not even open the subpanel during installation. I told him that's strange because Travis was just here yesterday telling me what two wires you touched! If they didn't open the subpanel that means new equipment was connected and powered without verifying the electrical source was safe or code-compliant, and no warning was provided. The owner, Triston, refused to accept responsibility or cover the cost of proper repairs, and their explanations changed multiple times. If they did open the subpanel, there were all sorts of issues that were not disclosed to us prior to energizing the pump and filter. Either option is not professional. Triton's Google reviews also appear far more positive than reviews on other platforms, where customer experiences more closely matched ours. I recommend reading reviews across platforms before deciding. As a result, I am now forced to pursue resolution through the Arizona Registrar of Contractors ROC to get this fixed properly.

I worked directly with Joe on the entire process. He provided a quick and accurate bid that he…read morestuck to. He worked around my schedule as the work that needed to be done involved noise. He stayed in touch with me each day.a crew was coming out so I knew what time they would be here. And I'm very pleased with the work that was done. It's how I imagined it.

I was trying to drill some holes in some rocky ground near the edge of my pool deck so I could…read moreanchor some posts, I mistakenly drilled into a line from the pool that immediately began leaking. It was a Saturday so I was worried I would have to wait all weekend with a leaky pool, but I looked up Joe's pool services which was open Saturday. He came out within an hour from the other side of town and finished the repair very quickly at a reasonable price. Can't thank Joe enough for the fast, friendly, and professional service!

We've used Mountain West for a few months now. Scott has helped troubleshoot an issue with our pool…read morefilters, replaced faulty LED lights, and helped with a routine draining/refill/end of season cleanout. Our pool looks brand new! Scott is dependable, trustworthy, and does great work. Thank you, Mountain West!

From the owner: At Mountain West Pool and Spa, we pride ourselves on being more than just a pool company. As a…read morefamily-owned and operated business we've built our reputation on the values of hard work, integrity, and exceptional service. Our mission is simple: to provide top-quality pool, spa, and hot tub care at a reasonable price. From weekly maintenance to expert repairs, we're committed to keeping your water spaces clean, safe, and always ready for your enjoyment. Call or text today 480-404-0475 for weekly service.