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    Leslie's Pool Supplies

    3.0 (9 reviews)
    Closed 9:00 am - 6:00 pm
    Updated 1 week ago

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    3 years ago

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    6 years ago

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    5 years ago

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    7 years ago

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    6 years ago

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    10 years ago

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    7 years ago

    Great service very knowledgeable great staff they are busy during season. Cw always hires some great staff to help during the summer

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    10 years ago

    The people at this store are wonderful and really know what they are doing! So much better then cada. P.S Nicolle is the best ask for her!

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    10 years ago

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    Splashtime Pools and Spas

    Splashtime Pools and Spas

    (9 reviews)

    Do not use if you have an above ground pool. They do not care about you at all. We bought a…read moreheater from them. When they closed the pool they didn't empty the water and blamed us that the heater needed to be replaced and so we ordered a new one. They said it was due to our chemicals, which were always balanced. They installed the new heater and cut the liner which caused a leak. They told us they didn't do it. They didn't have time to fix it as their son got hurt. The pool wasn't leaking before the large cut in the liner where they installed the liner. They decided to come out to repair the liner. It didn't work. It was a bunch of blue goop brushed on. Again, they told us it was our problem and the people that installed the pool. I had a pool leak rest of the summer. I didn't pay the second half of the heater as my pool was leaking. They refused to fix it. I had two companies out here to look at the damage. This leak was not due to the original installation. It was from the install of the new heater where the tear was and the repair didn't work. It was an obvious slice where they installed the heater. Also when these companies came and looked at the old heater and they could tell the water wasn't emptied out of the heater when they closed the pool. Communication is horrible, they don't respond. The one gentleman who helps with chemicals is phenomenal, but other than that, the emails they sent me were mean. I paid for the other half of the heater as I had no choice. It was costly for me to continue fighting for a liner. Find another source if you can. They do not care about their customers and they take no responsibility for their work. They only have time for their in ground customers.

    Ever since I got my swim spa from a different company , I've had nothing but problems and…read moreSplashtime gave me an opportunity to try someone new and they have been amazing. The response time, the customer service, the resolution to any of my questions has been spot on, and you would not go wrong working with this company.

    Hot Tub Tony’s - Large green egg with table

    Hot Tub Tony’s

    (36 reviews)

    We bought our CalSpa Swim Spa from Hot Tub Tony's about 5 years ago and we have them come out to…read moreservice it weekly. I recommend this so much because they keep it sparkling clean and whenever I need a new cover or a repair they come right out and take care of everything. What a relief to have a team to count on and they take the worry out of ownership by handling whatever we need. We are super grateful. We are very happy with all of the pricing for service.

    I purchased a home that had a hot tub installed by Hot Tub Tonys. The CalSpa brand has limited…read morelicensed service providers in the Chicago area so my support options were limited to them within a 30 mile radius of O'Hare airport. In the past 5 months I have had to have Hot Tub Tony's come to my property 3 times. On each of the occasions, emails and phone calls for support averaged over a week to get any response back. It took nearly 3 weeks to get a response of any kind regarding a blown heater during a recent cold spell. I've had issues with heaters, pumps and temperature regulation. No prices outside of a trip charge were communicated until after the technician left, including requests for warranty repairs that were not honored after I took possession of the property. I am still having issues with the spa and they company isn't standing by the work they have performed either at the original point of sale, or after new equipment was installed at my expense. I have tried to get support from Tony or ownership and told it wasn't necessary for him to follow up. The company can not keep up with the maintenance of the products they sell. The communication is the worst I have experienced with a small business, including using an AI answering service that is not intuitive and apparently goes to no one to answer all inbound service requests. I can't speak for the sales team, although those are the only people that answer the phone. Beyond that the follow up, quality of service, communication and price transparency are all missing the mark. I would recommend buying a product that has more service provider options (not CalSpa for Illinois) and a different company to service and maintain spas.

    Arvidson Pools & Spas - Enjoy year round aquatic fitness in a Hydropool Swim Spa!

    Arvidson Pools & Spas

    (27 reviews)

    We started using Arvidson's for our pool last year. We do the maintenance, so we use them mainly…read morefor testing water and buying needed chemicals. We've gone to a few other pool stores over the years. I found that Arvidson's is the best at understanding what pools need for the right balance, and then following up to ensure everything turned out okay. I went there two days ago, and I had a high level of ammonia in the pool. I have no idea how that would have happened. Rather than sell me an expensive round of chemicals, they told me to drain 1/3 of the water out of the pool and refill it. They said that would mean I would need less to balance the water. When I returned today, the Ammonia levels were low enough that I didn't need to do anything other than add (a lot) of chlorine. More than anything, I trust their judgment in chemically treating pools.

    I bought my above-ground pool from Arvidsons about 20--yes, 20--years ago. I have continued to…read morehave it serviced by them all this time. We buy our chemicals from them, have the water tested for free by them, have the pool opened and closed by them. When we needed any kind of new equipment, I have entrusted the knowledge and service provided by their Service Department. I have especially enjoyed working with Peter, ZZ and Sheryl. Recently, I ordered the wrong service and Sheryl made it right without blaming me or overcharging me to get it fixed. I trusted them to deliver and install a pool beloved by my children and now my grandchildren. Thank you.

    The Home Depot

    The Home Depot

    (40 reviews)

    $$

    Forget the rental department! Once rented a brush cutter. Used it for 5 minutes before it ran out…read moreof line.Took it back & the guy handed me a length of line! Got the line on but had nothing but problems with it.When returning it the next morning was told I couldn't get a refund or discount. Tried to rent a chainsaw 3/21/26.Should have made them start it before leaving,because I couldn't get it started. Took it back.THEY couldn't start it. They tried every chainsaw & COULD'NT START ANY OF THEM! Refunded my money but was a complete waste of time!!! Their tool mechanic must really suck!

    I order flooring from Home Depot.com the order was picked up by FedEx and then lost. I never…read morereceived the delivery and tracking shows it was never delivered. I contacted Home Depot and canceled the order and requested my refund. They had already charged my card. They sent my request to TRE (the retail equation). No idea who they are. They refused to refund my money. I explained that this is NOT a return, but I never received the product. They said that nothing they can do. First of all this transaction was with Home Depot, not TRE. This is the most ridiculous thing I've ever heard. No refund even though they never delivered. Very disappointed in Home Depot. Please take this as a warning when ordering online. March 02, 2026 Looks like there is a delay in your delivery. We're working on it. 11:30 am February 28, 2026 Shipment arriving On-Time Ellenwood, GA 12:03 am Arrived at FedEx location Ellenwood, GA 12:01 am February 27, 2026 Shipment information sent to FedEx 05:41 pm

    Leslie's Pool Supplies - hottubandpool - Updated May 2026

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