Cancel

    Search

    Leslie's Pool Supplies

    3.4 (10 reviews)
    Closed 9:00 am - 6:00 pm
    Updated 1 month ago

    Request a quote

    You can now request a quote from this business directly from Yelp

    Services - Leslie's Pool Supplies

    Leslie's Pool Supplies Photos

    You might also consider

    Recommended Reviews - Leslie's Pool Supplies

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Nicki, the manager and her team are very helpful. I have had a number of issues and find their guidance incredibly valuable.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    14 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Leslie's Pool Supplies

    You might also consider

    Pinch A Penny Pool Patio Spa - Water testing unit

    Pinch A Penny Pool Patio Spa

    (16 reviews)

    A couple of weeks ago I signed up for the home pool service that included testing the water and…read morecleaning the pool, weekly, for $100 per month. I didn't think I needed to ask a lot of questions - pretty basic, test the water, clean the pool (I told them cleaning wasn't necessary since I use a robotic system). I had been using an automatic water tester that I didn't like (didn't include all the normal tests), tried test trips (low accuracy), tried the chemical kit that was delivered with the pool (not much better than test strips), and taking samples to Leslie or Pinch A Penny. Both of those companies ran very detailed tests. But I thought a weekly test conducted by Pinch A Penny would be more convenient so I signed up. First week someone comes by, tests the water using a portable chemical test (fill the vials with water, drop a solution in, shake, look a the colors against a chart) made adjustments to the salt chlorination unit. Shake the chemical vials seemed a bit strange but I didn't say anything. After 3 weeks, this morning I tried to get into Pinch A Penny website and see my weekly test reports - not at all successful. Went to their store this morning and asked to seem my results over the past 3 weeks. Not in the system, so I manager (?) came out to help. He said the results are "in the back" and asked for my address, phone number and name. Comes back with "you're ph was....." and nothing else. I asked how I can see my results. Basically, you can't - at least not electronically through their portal. You can see the ones where they tested water you brought to the store. They don't have a way to enter them into the system. They also don't email you a weekly report, etc. You also don't get any indication they came to your house, like a sticker on your door. Is this important? YES IT IS. In the first visit they used one of those fill the vials and shake test unit, not a portal device similar to what they have in the store. Warning bells went off. That caused explore testing units. Leslie has a home unit, just like the one they use in the store that you can subscribe to for $50 a month, photo below. It gives you the same results, actions to take, formatted and printable just like what they give you in the store. I used it 5 times over the past couple of weeks. The reports show I wasn't getting any benefit from Pinch A Penny testing at my house. And I mean no benefit at all that I could determine. That's why I wanted to see reports. Consider all of your options before signing up for this.

    I have been coming to this store for the last 6 years and today will be the last time I ever go…read moreinto a pinch-a-penny. They have sold me the filters for my pool for the last 6 years and today they sold me the wrong one (little taller). I installed it and realized they sold me the wrong one. I go back to the store to get the correct one and the teller tells me that it's the one that shows in the system. I don't understand as they have been selling me the same filter for the last 6 years! They were ready to return it and I was going to give me the correct one and a older guy comes out of the back and said, "We can't return it since it is wet". Well of course it's wet its a pool filter. He was rude and didn't even offer a solution. I believe this is the manager/owner. He is a real piece of work and lost a customer for this location and pinch-a-penny. I would have been ok with a return stock fee or something like that, but this guy has zero customer service and does not know how to treat loyal customers.

    Tampa Bay Hot Tubs - www.hotspring.com

    Tampa Bay Hot Tubs

    (4 reviews)

    Bought an American Whirlpool hottub from this company at their Lakeland location two years ago…read more Went with a local company, knowing we would pay more, because support was important to us. They did tell me that they were going to be discontinuing that brand but that they would still provide service. Now the hottub can't get hot (I keep it set at 104 degrees and it is stuck at 99) so I called them to see about getting it serviced. Now they no longer service these hottubs and that I need to call the company to see who can service it. They couldn't/wouldn't help me find someone to service it! Guess now that they have my money, I'm on my own. Would never go back there again. UPDATE: Closest certified American Whirlpool service center wants to charge me $471 for travel expense. I have messaged this company to ask for help since they assured me they would still service the hot tub we bought and I never heard back from them (that was over a week ago. I also called the Brandon location to see if I could get some help and all I got was "I'm sorry!". No offer to help in any way. I hope others will see this before deciding to do business with these people.

    Buying a hot tube through the Racetrack Road location has been an awesome experience from sale to…read moreinstall and setup. Dave helped us choose the perfect spa and was great walking us through the extra challenges of buying a hot tub mid-pandemic. Our original hot tub became back ordered, but he was able to help us find an equivalent model at a great price and in a timely manner. We are very happy with the results and glad we went with them!

    Dutchcraft Services

    Dutchcraft Services

    (10 reviews)

    The owner is amazing!! Took the time to help me understand how our hot tub works and was very…read morepatient with my silly questions. Most of all on a Tuesday night at 7:49pm the owner is texting me to make sure everything was ok. And then responding to me next day was fantastic. Felt like I was actually important. Thank you Dutchcraft you are amazing!! From Sami on Indian Rocks Beach!!

    My husband I were getting our pool resurfaced and needed to have the spa pump repaired since it…read morehadn't been working for some time. We recently discovered Dutchcraft Services and reached out. Cara the owner, was very gracious and advised she would have Ben, her husband, come out and look at the spa pump. Ben came and looked at the pump and felt confident it could be repaired. He ordered the necessary parts and indicated he would let us know when it came in. In the meantime, we mentioned to the pool builder doing the resurfacing that we had contacted Dutchcraft Services to repair the pump. Marty, from US Pools without us asking, stated that Ben does great work and he also recommended them. How cool was that? Ben completed the work. we had a hiccup, not because of anything Ben had done wrong, but the company putting the pebble sheen had plugged the spa to avoid material going into the pipe. They unplugged it and the spa pump works like a charm!! The best part, Ben's price was very reasonable! We are sooo happy with it and we are using the spa more than we ever have! I love this family owned business, they care and are meticulous with their work. Even though I hope we don't have another broken pump, it is reassuring to know Dutchcraft does great work and they are trustworthy and I can contact them should we ever need.. David and Denise

    Pinch A Penny - Winter is almost over renovate before the season starts.

    Pinch A Penny

    (18 reviews)

    I have been coming to your location 3800 Tampa Rd, Oldsmar, Fl 34677 for the last 6 years and today…read morewill be the last time I ever go into a pinch-a-penny. They have sold me the filters for my pool for the last 6 years and today they sold me the wrong one (little taller). I installed it and realized they sold me the wrong one. I go back to the store to get the correct one and the teller tells me that it's the one that shows in the system. I don't understand as they have been selling me the same filter for the last 6 years! They were ready to return it and I was going to give me the correct one and a older guy comes out of the back and said, "We can't return it since it is wet". Well of course it's wet its a pool filter. He was rude and didn't even offer a solution. I believe this is the manager/owner. He is a real piece of work and lost a customer for this location and pinch-a-penny. I would have been ok with a return stock fee or something like that, but this guy has zero customer service and does not know how to treat loyal customers.

    TERRIBLE STORE EXPERIENCE. PLEASE REMOVE THIS FRANCHISE OWNER!…read more This is in regard to an experience with store 162 in Oldsmar, FL. Recently, I noticed my Hayward Navigator pool cleaner appeared to have a broken part. The cleaner was still functioning as normal even after the part failure and moving around and picking up debris but I figured it was best to have the part repaired. I brought the cleaner into the store to have it inspected. I was told it needed a pod kit and gear box. I agreed to have the repairs completed. I picked up the cleaner and brought it home and immediately attempted to use it but the cleaner would not move (only crawl). I brought it back for re-inspection and was told nothing was wrong. I brought it back home again and the results were no different. I called the store back and spoke with a different person who advised me that it was likely my pool filter/setup that was the true problem as the cleaner was repaired completely. I then decided to call the Pinch a Penny at 32350 US 19N Clearwater, FL as I was getting very disgruntled. I decided to bring the cleaner to this location to get a 2nd opinion as the people at the store 162 appeared to be out of ideas/unwilling to assist further. The 2nd store advised that both the turbine spindle gear kit and the A frame turbine kit need replacing. The technician explained that the turbine was difficult to move and was the clear factor in the lack of movement of the unit. I was very frustrated at this point as I had made 6 trips to Pinch a Penny stores and the cleaner is still not fixed. I emailed store 162 and the owner Peter to make aware of the problems and he called me and advised to bring it back in so they could re-inspect again. I did so and he speculated on many possible causes but could not verify the problem. I told him about taking the cleaner to the US 19 N store in Palm Harbor and the repairs that were recommended. He stated that the store recently became a franchise and they were scamming me to spend money I did not need to and the parts they recommended do not need to be replaced and once again stated it was my pool setup. At this point, I was unsure of who to trust, so I advised I would be ordered the parts myself from Amazon and completing the repairs as he insisted it would be best to purchase a new pool cleaner. I ordered the parts and completed the repairs this past weekend and the cleaner is now working and cleaned the pool. I emailed Peter again to advise the cleaner is repaired based off the recommendations from US 19 and stated that I felt he should try to make things right due to the wasted time/gas driving back and forth to the store. He called me this morning and I advised of my concerns and he cut me off and proceeded to berate me for 5 minutes about how I do not deserve anything and in fact I owe him money for wasting their time. I attempted to jump in a few times but he would not let me speak. I finally asked if I could respond and he stated no and hung up on me. This store displayed horrible customer service. They mis-diagnosed the true problems, which led to me making many trips to the store, ultimately going to another store, completing the repairs myself, and lastly, when I tried to bring up the concerns, blamed me and treated my very poorly (the worst I can remember ever being treated by a store). I escalated to Pinch a Penny corporate and spoke with Keaton who advised he would reach out to the store. He then called and told me he talked to Peter and cannot do anything because they are a franchise and they have no control over customer service even though it is under their umbrella. I escalated to his manager and was told they would not do anything for me because again the store is untouchable as a franchise. The only hope left is for Pinch a Penny to not renew their contract with this location. I made it clear to Keaton that many other reviews discussed how Peter is a complete jerk to his customers and he stated that this will be addressed with Peter at contract renewal.

    Leslie's Pool Supplies - poolcleaners - Updated May 2026

    Loading...
    Loading...
    Loading...