They have helped me with my pool for years Employees are…read moreexceptional and very knowledgeable

Best pool store ever! Reasonable prices and excellent customer service. We've used them both for…read moresome repair work on our pool and to purchase our chlorine and other maintenance items weekly. All the guys who work here are super nice and always carry my chlorine to my car and put it in the trunk for me. I can't imagine getting that type of service anywhere else. I'm glad this store is right around the corner from my house because they are awesome.

Spa King is the King of Selling Spa's both Brand New and Pre-Owned. They have a Large Warehouse…read morewith Tons of Spas to Choose from; wether you are looking for Maximum Jets, All the Bells & Whistles, 110 or 220 Volt, Size, or Comfort they have it! Only Selling Top-Quality Brands such as Pinnacle, Premium Luxury, Sundance, Marquis, and More. All Spas are Sold with a Warranty, Undergo a 20 Point Inspection before Leaving the Warehouse, Water Test, and come with a Fitting Spa Cover. You also Receive Included Steps and First Use Chemicals. Shipping is Available for Next Day Same State Shipping in Florida. They have 4 Locations in Florida with OAKLAND Park- Miami- Melbourne- Port St Lucie- All Open to the Public for Buy -- Sale -- Trade! We knew we wanted a Stand Alone Spa as soon as we Purchased Our New Home. Spa King was the First and Last Place we searched. Being such a Large Business and Local to us was Important. The Show Room Floor is Set-Up with Model Spas so you can get to Experience and See the Spa's Up Close. Get Inside, View all of the Features, and Learn Everything there is to know about the Spa you are Looking for! The Team at Spa King is Phenomenal! Every time we have been Searching, Looking, Inquiring, and More they have been nothing but Extremely Helpful and Friendly. Once we made our Spa Selection after many Months of Anticipation, Jason was Stellar! Since we already knew which Spa we wanted, everything was handled over the Phone. He Set-Up our Appointment with their Electrician to Install Power to the Area the Spa would be going. (Highly Recommend Major Electric AKA Anddy) Delivery was Smooth and Efficient placing the Spa in the Exact Spot I wanted it to be (Even by the Inch), and Jason was Most Helpful during the Entire Instillation and Even More Afterwards! We can not be Any Happier with Our Pinnacle Plus White Spa! It was Exactly what we were looking for with the Whole Package! Thank You Spa King~

Curt did a great job selling me and helping set up an awesome spa. He took the time to make sure I…read moregot a spa that would be perfect for me at a great price, made sure it was all set up and working, and has stayed in touch to step me through getting to know the spa. I couldn't give a better recommendation!

James great job , quick and easy replaced the hot tub pad!…read more Thank you . James is a trustworthy employee and skilled , he's a keeper! Thank you Cynthia Hitson

I had a problem after my fifth year of having this amazing spa and it was a minor problem and this…read moreservice man that came out was exceptional. He was explicit and everything that needed to be done. He even helped me fill up the pool the spa he was kind and considerate and helped me understand how to use the chemicals correctly and he was just a perfect gentleman in every way. The job has been fixed and at a minimal cost. I am so grateful thank you again Rec, Poll and Spa for sending out a great service person.

I do not recommend them. Way overpriced. Called a few other hot tub places and their prices were…read moremuch cheaper, labor and maintenance included.

Just got a new hot tub from this place and the service and quality is AMAZING!!! I couldn't be…read morehappier. The staff takes the time to inform and educate and makes you feel comfortable with your purchase. I highly recommend Florida Hot Tub and Sauna!

Other people have told me about this place. So I decided to stop by and inquire about changing out…read moremy pool motor. I brought in the motor they even mount everything back on for you can't beat that. The guy hooks it up and proceeds to tell me I have 2 years left on it and he cleaned it out for me had debris blocking it from fully working correctly. I ask him what I owe he's says just come back when you need something. Not too many people would have did that an standup guy in my book will get all my business now.

Do NOT let their repairman Roger Suarez 954-817-5265 service your pool. He is a SCAM ARTIST. He…read moreconned my elderly mom out of $500+ by coming to fix one thing and then purposely breaking another so he would have to come back. Each time he charges a $75 fee. I am a Georgia Tech engineer so I know a thing or two about pumps and motors. More than enough to know that when things keep "breaking" one after another in only a couple months that something is very wrong. My Dad and I have been patrons of the store for 32 years ever since we moved to Plantation in 1983. So I'm not just making this up because of one bad experience. I went to Paul, the owner of Majestic and also Crystal Pool Supplies, and explained the situation to him. He and my Dad were very friendly until he passed away a few years so I thought Paul would understand and help me out. I was dead wrong. He not only backed Roger but told me to take him to court when I asked to be compensated. 32, yes thirty-two years and that's how he treats one of his most loyal customers. So ask yourself, how is he going to treat you when something goes wrong.

If you're looking for a hot tub this is the place to go! It's not a fancy show room it's just a…read morewarehouse with lots of hot tubs/ Jacuzzi. It's a family owned business which allows for deep discounts. I got a great deal from Mark! I did a lot of research before my purchase so I had lots of questions. Mark answered all my questions without any hesitation. He, even threw in couple extra freebies. I'm so happy I found this place! I can't wait to have my tub installed! If you're in the market for a hot tub or Jacuzzi check this place out, you won't be disappointed!

BEWARE: Worst Customer service they sell you a tub with a crappy warranty and when you call with…read moresimple questions leave you high and dry... When I went to buy they do everything but buy you dinner after that crickets! Careful with Waters Edge Tubs not worth it at all cant even contact the company!

I stopped in here yesterday on a whim because I didn't want to stop by one of the two larger chains…read more& I needed some test strips for my spa. This shop happens to be on the (literal) right side of the street for me to pop in on my way home. I have a spa which doesn't require much in the line of chemicals or maintenance, but I'll definitely be back.

We are new to the neighborhood and just got a house with a pool, we didn't really know what we were…read moredoing and called these folks and they came to the rescue big time! I am so impressed with their service. Lance and Maurice are just great. They did a house call and did some 'baracuda troubleshooting' as well as walked us through what we needed to do to keep our pool maintained and beautiful. I just can't say enough about how kind and helpful they are at this place. I am very pleased that they even helped us out while we were away on vacation and had a small problem. I am a huge fan now for life and think that their service ROCKS!

A superior company. When I left a message, Bobby called back promptly. He came out to give his…read moreideas and an estimate. We discussed the project and he listened. Work also commenced promptly. Kenny and crew are very nice and easy to work with. Project included paved walkways, a retaining wall, old landscape clear out, preserving old elements where possible. Great attention to detail. The also installed a new design with great care to appropriate plants for my needs. Bobby stayed in touch and was involved throughout. This was a an enjoyable and rewarding experience.

After being strung along for two months by Pristine Landscaping, I called Blue Sky Landscaping and…read moresaid, "Help!" This is what happened: I called Blue Sky on Monday They came out on Tuesday They started work on Wednesday They finished work on Thursday!! And I had a gorgeously landscaped yard with lighting! It completely improved the look of my house and yard and I'm sure increased the value of my property! It was such a great feeling to find a responsive and professional landscape artist!

This is the most conflicted I've ever been about a review I submit to Yelp. I was a client of Twin…read moreLakes Pools for about a decade. Earl, the owner, is a really nice guy and for years they did very good work. After a hurricane, they did the work to repair my pool and my deck. They installed pavers and an entirely new pump/filter system. This is when things began getting rough... The pavers look great, but there are places where they are uneven and wobbly after settling- not their fault. I get it. What IS an issue is that my pump was installed backwards so the drain on it is about 3 inches away from the motor. The DiamondBrite they installed never turned the correct color, and despite being only 6 years old it has already begun yellowing in spots. When I informed them about this issue, they said the pump didn't have to be up to code because it wasn't a "new" job, just a repair. As far as the DiamondBrite issue- they insist that despite me paying Twin Lakes for the work, that they have no responsibility because they used a subcontractor and I need to deal directly with the subcontractor for repairs or issues. Also, my filter Chamber was never bolted down to the ground as it should have been, and again I was told that it doesn't have to be up to a code because it's a repair. I don't care about Codes. I just wanted the job done properly. The prices have increased over the years from $113 monthly to $145 plus $45 2/3 times per year for stabilizer. No notification was sent regarding the price hikes that total almost a 50% increase since I began their service. Their Billing Department makes constant errors that resulted in me having to go in and pay in cash and wait for a signed receipt for the last 12-18 months of service. I requested a phone call from Earl, and never received a response from him despite months passing since the request. The most knowledgeable pool Tech person they had on staff was Ricky. He was injured and out of work for several months, and instead of standing by their employee who has been there well over a decade, his position was terminated and now he is gone. Despite the great start years ago, it seems that with Earl largely being absent from the business and in some form of semi-retirement, their service and their staff have devolved. At present, they are overpriced and not knowledgeable enough. I've begun taking care of my own pool and it is less than 30 minutes of work per week. It also costs less than 1/3 of what I was paying them. I truly hope that award reads this and fixes the issues because I really enjoy supporting Mom and Pop businesses-especially those that are Veteran owned and operated. I just couldn't justify continuing service with them after all these issues.

Absolutely none better! Rick and Carol are knowledgeable, personable & friendly. Thanks to them,…read moreour VERY green pool is now completely clear. Simply the best, & worth driving to if you live outside the area.

I bought a hot tub that leaked from the time I bought it. Initially I was advised to use an…read moreoutside umbrella that would cover the entire hot tub in order to avoid excessive sunlight that would evaporate the water. I took their advise by buying and installing an umbrella that covered the entire hot tub to eliminate evaporation which didn't work at all. They came and fixed a couple of leaks and charged $400...$400 dollars. The hot tub still leaks and I believe that it sat in their warehouse for several years before it was installed in my yard and perhaps got damaged while it sat. But $7,000 for a hot tub that leaked from the beginning is not right. They probably didn't know it was a leaker, but the guy who came repair some of the obvious leaks commented before he left that there were still leaks present. Not a nice experience with the hot tub I bought from them as I now need to refill it every other week and need someone to come and fixed the leaks I now still have.

Due to the ignorance of the owner/employees, I will no longer patronize this business. They don't…read morecare about breaking Americans with disabilities act laws, a federal law, and couldn't care less about customer service. I was planning on buying a couple bags of their overpriced charcoal and was told that they would not "come near me" because I informed them that because of a medical condition, I cannot wear a mask. Of course neither of the people working there were wearing a mask when I walked in, proving to me that they are more interested in virtue signaling then in reality. As a disabled veteran, I am disgusted that I have to see this behavior in what used to be the United States.