Back against using Blue Water Pools, this time to refinish our pool which was in bad need of an…read moreoverhaul. I checked around with a few companies to get prices and see portfolios, but since I used Blue Water previously with great success, I decided to go with them again. On the first day the team showed up as expected and got right to work. The guys worked very hard throughout the entire time they were on site and progress was quick. They kept us informed about what was going on and were excellent with communication overall, which I appreciated. Most importantly, the pool looks fantastic. We went with Diamond Brite Super Blue and it looks absolutely amazing in contrast with our new gray pavers that South Florida Paver Pros did. I have to say I'm very impressed with everything. Definitely check out Blue Water if you are in need of pool finishing or any kind of serious pool work. They have consistently delivered for us over a number of years and because of that I give them my highest recommendation.

I would give Bluewater Pools zero stars if I could…read more I hired Bluewater Pools to redo my pool Diamond Brite in November 2024. Less than two years later, the blue accent tile on my pool steps is already failing and coming off. In my opinion, that is not normal wear and tear for pool work that is this recent. I contacted Bluewater Pools about the issue and received a call back from Kevin. Without ever coming to my property to inspect the damage, he immediately blamed my pool service company and stated that my pool guy must have caused it. I asked what it would cost to repair, and I was told $200. I then escalated the matter to the owner. The owner did send someone to look at the damage, but the response was essentially the same: "This looks like the pool guy." After speaking with the owner again a few days later, I was told the same thing -- that my pool guy caused the damage. At no point did I receive a meaningful written explanation, inspection report, or proof that the failure was caused by my pool service company rather than by an installation, bonding, material, grout, or workmanship issue. The owner then offered to repair the tiles for $875, making it clear that he would not fix the issue at no cost, even though the work was less than two years old and even though Bluewater Pools could not provide proof that their work was not part of the problem. Because I was not satisfied with that response, I contacted two other pool companies for independent opinions and repair estimates. Both companies indicated that the workmanship appeared flawed, especially considering how recently the work had been done. One company even tried to demonstrate how difficult it would be to chip that tile through the water with a pool brush because of the drag once the brush enters the water. I also tested this myself, and it was extremely difficult to recreate the kind of damage Bluewater claimed my pool service company caused. After this happened, I looked more closely at Bluewater Pools' Yelp and Google reviews and found other customers describing similar issues. One Yelp review from another customer specifically mentions tile falling off, grout coming out, and a poor Marcite job after Bluewater Pools performed work. That sounded very similar to the type of failure I am now dealing with on my own pool. I wish I had taken those complaints more seriously before hiring this company. My issue is not only that the tile failed. My issue is that Bluewater Pools immediately blamed someone else, refused to accept any possibility that their workmanship or materials may have contributed to the problem, and then attempted to charge me significantly more to repair work that I believe should not have failed this quickly. I have photos, communications, and independent opinions regarding this issue. Based on my experience, I would strongly caution anyone considering Bluewater Pools to think carefully, get everything in writing, understand the warranty, review their Yelp and Google reviews carefully, and document the condition of the work immediately after completion. Pools are expensive, and consumers should be able to expect that a company will stand behind its work when problems appear in such a short period of time. In my opinion, Bluewater Pools did not do that here.

PARAMOUNT POOL (Andy) did a service call for our pool. He not only conducted a comprehensive…read moreinspection of our pool's equipment, but also took the time to troubleshoot other issues with the suction valves. Andy was very professional throughout the process. In the 20 years of using different pool companies, Paramount is at the top of my list. I had a new Jandy Pool pump installed last August 2025. The water reservoir wasn't filling to the top, and our pool cleaner wasn't working--also, there were some bubbling noises inside two of the pool valves. I contacted several pool companies by phone and provided pictures to diagnose that my suction valves were old and needed to be replaced, and that my pool cleaner had a leak. I found Paramount on the Jandy website as a warranty service provider. Andy texted me right away and answered all questions promptly. He took the time to provide several troubleshooting tips via text before scheduling a service call. He alerted us prior to his arrival time and conducted a detailed inspection by removing each valve to check for leaks. He located a minor leak in one of the valves and patched it. My pool cleaner did not have a leak, as it started working after the valve was repaired. He noted that the other three valves, although old, are in good working condition and should be replaced when they start to fail. He fixed the issue with our pump and corrected the bubbling noises. My pool is in excellent working condition and running efficiently. I highly recommend Andy for any pool services, as he exceeded expectations with every service he provided. I'm happy to say that we have a pool servicing company for any future needs. GREAT JOB ANDY!

The owner himself returned my phone call to help address my issues. He was very kind and…read moreprofessional, on top of the he followed up with me the next day.

Stay far away from Ashley Pool! Easily the worst pool service I've ever dealt with. The…read morecommunication is absolutely horrible--you can't speak to the person actually cleaning your pool, and when you call the main number, you're stuck talking to Sophia, who is not only uninformed but also extremely rude and unprofessional. My pool turned green MULTIPLE times while using their service. I spent a fortune trying to fix it, and instead of helping, they just kept charging me more. Zero accountability. Since switching companies, it's been a complete turnaround. The new pool cleaner actually communicates with us directly, explains any issues, and takes the time to do the job right. My pool has never looked better--no more green water, no surprise charges, and way more attention to detail than Ashley Pool ever provided. I can't stress this enough: avoid Ashley Pool at all costs. Total waste of money and constant frustration.

I've left a couple of messages in regards to my green pool water, after he advised me that…read morereplacing values would work and to run filter for week a straight. Pool is still green, no response to my messages or calls had them for about year, very unprofessional not to at least let me know they quit or just don't want to continue . I do not recommend this company so disappointing.

Lakeview Pools recently completed a beautiful renovation of our pool, and we couldn't be more…read morepleased with the results. Jose, the owner, was wonderful to work with--professional, responsive, and attentive to our needs throughout the entire project. The team resurfaced and retiled our pool, as well as reset, cleaned, and sealed all of our pavers. From start to finish, Jose was punctual, fairly priced, and communicative. While we were away, he kept us updated with regular emails and photos so we could follow the progress. We are absolutely thrilled with the final result and highly recommend Lakeview Pools.

I purchased a Hayward VS MaxFlo pool pump direct from the supplier. I needed to get it installed…read moreand replaced the old pump. Left a message on Monday morning and within 30 minutes received a return call. The gentleman Jose was at my home by 10 and had installed the new pump beautifully. I was at work and he made my day. Such a quick and professional job. The price was, in my opinion fair, actually came in slightly less than the initial rough estimate. A+ company and Jose was just super.

To be fair, we had just purchsed our home and started service with this company, and the invoices…read morewere being sent to an email account that was not being monitored on our end, so we were unaware there was an outstanding balance. As soon as we realized it, we immediately paid the balance in full. they simply stopped servicing the pool, and we did not realize until the pool had already started turning green. When we called to resolve the issue and restart service, the representative demanded immediate payment over the phone by credit card for FUTURE services which was no big deal for us, but we simply requested a secure online payment link instead as they had just done for us, as I was not comfortable verbally giving my card information over the phone, but she refused. There was very little professionalism or customer care shown during the conversation. In addition, we repeatedly asked them to inspect and address equipment issues multiple times throughout service, and nothing was ever followed up on or repaired. Most disappointing was the complete lack of urgency after explaining that we had Mother's Day plans with multiple mothers and children coming over in just a few days. At that point, we were simply looking for help getting the pool back in shape quickly, but it was clear they did not care about retaining us as customers. Poor communication, lack of follow-through, and poor customer service overall. Please consider another company. Regardless, we asked them to upgrade our aqualink system to a newer one, never got a quote. Fix or replace heater, never got a quote. Price replacing our pool deck and waterline tile, never received a quote. In this economy, we are paying alot for all kinds of services, with your pool you have options. Choose wisely.

First of all, they were contracted to start in August. They didn't start until January based on a…read morenumber of excuses. The finished color was uneven and blotchy on the bottom and sides of the pool. Blue pool paint was splashed on the pool deck and, unbelievably, on our garage doors which are nowhere near the pool! I assume they were cleaning their equipment at a faucet located there. We never received the warranty they promised us. Very unprofessional to say the least!!!

In April 2021, Ross Services resurfaced my pool, installed new coping, pool deck, and Diamond Brite…read morefinish for approximately $18,489. 5 years later, the surface is peeling on the stairs with exposed metal visible underneath. This is a clear workmanship failure -- no properly applied pool surface should expose metal after 5 years. When I reviewed their BBB and online reviews, I found similar complaints from other customers about the quality of their work. Based on this pattern, I have no confidence that allowing them to return to repair the damage they caused would result in a satisfactory outcome. I would strongly caution any homeowner considering Ross Services for pool resurfacing or deck work. For nearly $19,000, the expectation is work that lasts. 5 years and exposed metal on the stairs is completely unacceptable. License #CGC1507522 -- Tamarac, Florida.

I requested that Ross Services build me a driveway. Joel came to my home and gave me a good…read moreestimate. He helped me with everything that I needed to get HOA approval and the appropriate city permits. The driveway was built quickly and professionally. Excellent quality. Joel and his crew were very professional and they provide value for the price. This company takes care of all the details and Joel is very responsive to any questions I had. I highly recommend Ross Services.

Had a really tricky pool leak that no company could quite figure out…read more Jason reached out within seconds of me putting out a Yelp project request and was at our house the next morning, and every single day after until he found the source and fixed the leak. It took him five days to fix what two other companies have not been able to fix since July. Our pool has NEVER looked this amazing so naturally we set up our monthly pool service with him. He is more than reasonably priced - and I look forward to him putting his skills to work when time comes for us to re-do our pool. But for now, we are MORE than happy. He is the Yoda of pool repair - the pool whisperer! He's freaking awesome!

We had them replace our natural gas pool heater, and upgrade our 20 year old system to include…read moresmart phone control. They did an excellent job and there were no delays. We've had the system in place now for several months with zero problems. We will be using them in the future. We certainly got our money's worth.

Ryan from Silver Rose Pool Service did an excellent job cleaning my pool. It had gotten in horrible…read moreshape because my previous pool company just stopped coming. I called them numerous times. They promised to come and take care of the problem but never showed. I found Silver Rose in Yelp and Ryan came over in short order and took care of the very dirty pool. He turned a pool in terrible condition to a beautiful sparkling clean showpiece very quickly. Thanks to Ryan for his efficient, wonderful job. And thanks to Yelp for the great suggestion! Silver Rose gets my highest recommendation!

Ryan is so easy to work with and does a great job. Always shows up on our scheduled and does a…read moregreat job. I highly recommend him , quality and reliable work is so rare !