Horrible experience. Felipe is just too new to working with clients and doesn't know how to…read morecommunicate properly. From the beginning I told him we had only PayPal or Venmo to make the payment for the cleaning that he did on Wednesday and I just can't seem to understand even today if the kid CAN'T read. He behaved like the pool cleaning wasn't going to be paid and started texting uncontrollably to pay him, that I wasn't being fair etc (I'm attaching screenshots) when I told him from the beginning that we didn't have cash, cards or checks and needed to pay via one of the methods used and he just kept sending the payment link which doesn't have the option of paying with PayPal or Venmo so I decided to wait until our cards arrived in the mail on Friday (today) to go ahead and proceed with both of the quotes he gave us which was $580 for fixing the motor of the pool and $75 for the pool cleaning. He still decided to behave as if though we need to request someone cleans the pool for free and were never going to pay him. They are prompt in answering and he accommodated for his employee to come out on Wednesday and treated the pool for a bit of algae that had accumulated due to the motor being damaged but the way he handles business is unfortunately not good. We were going to hire his company for our monthly plus the fixing of the motor and he completely ruined that because of the way he behaved. Muy irrespetuoso y desesperado, los negocios se hacen con calma, no tratando a la gente como tráfalas.

Knowledgeable technician. Seemed to have a good grasp on what is needed to bring my new pool up…read moreproperly.

I had a really good experience! They were able to fix my pool leak quickly in their visit. Both JC…read moreand Camilo were very nice and a pleasure to work with. So grateful. Thank you guys!

I requested a quote for a pool rebuild and have continued with the monthly service. Everything…read morehas gone great thus far compared to my last service.

Definitely recommend using Bluewater pools for any type of service, very knowledgeable, great…read moreservice, always done right the first time

From the owner: Bluewater Pool Services is a locally family-owned company with a strong foundation of honesty and…read moreintegrity. Over the years, we have proudly built a reputation for our dedication to fostering lifelong client relationships. Our approach is centered around personal attention, professionalism, and exceptional communication. We offer swimming pool and spa cleaning services of the highest quality including repair, maintenance, tile cleaning, acid washing, chlorine bath, remodeling/ plastering services, cartridge filter cleaning and sand change from condos and homeowners to hotels and community pools. We also offer replacement or repair of existing equipment.

Fernando really came to the rescue. We had been working on removing silt from the pool for a week…read moreafter the recent flooding. Once he contacted me he came the next morning as promised. Really a very nice person and did exactly what he said. Our pool is now as his company name: cleand and clear!. Highly recommend this company.

From the owner: With over 10 years of experience we are specialize in pool and spa maintenance cleaning and…read morerepairs. Commercial and residential pool cleaning and repairs. Call today mention yelp for a free estimate!

I really wanted to like this company because they started out great, but things quickly went…read moredownhill. After a few months, they began skipping services, which caused my pool to turn green multiple times. When I asked about it, they convinced me the issue was my filter. I trusted them and replaced it through their company--only to later find out they weren't being honest. On top of that, my technician kept trying to sell me used products, and every time I raised concerns, the office completely ignored me. I've never been offered a refund or even an apology. At this point, it's clear this company is run by con artists, and I would strongly warn anyone against using them.

We hired Guardian Pool, managed by David Fredericks, to renovate our condominium pool in Miami. The…read moreassociation paid a deposit of $24,500 for the project. For 13 months, Mr. Fredericks repeatedly assured us that the pool renovation would be completed. However, the work was never started. We later discovered that Guardian Pool does not hold a valid license to operate or perform pool work in the City of Miami Beach or Miami-Dade County. Despite this, the company signed a contract with Normandy Shores Condominium Part II, Inc. to perform the renovation. We have requested a full refund of the deposit, but Mr. Fredericks has refused to return the full amount. Instead, he began issuing installment payments toward the down payment without authorization from the association. I question what you would call a company that knowingly signs a contract to perform work they are not licensed to do within the city or county--this appears to be clear fraudulent conduct.

I recently started using Aqua Pools for regular pool cleaning after struggling with my pool filter…read morefor a while. When their team came out for an initial inspection, they identified the issue and recommended a filter upgrade to get things running smoothly again. The technician arrived on time, worked efficiently, and handled the entire installation with great care and attention to detail. Everything was done quickly, cleanly, and thoroughly--I was genuinely impressed by their professionalism. Now my pool is circulating perfectly with the new upgrades, and the water has never looked better. I highly recommend Aqua Pools for any of your pool service or equipment needs. They truly deliver quality work!

I have had this company to maintain my pool for over a year now. When I bought my house, the pool…read morehadn't been touched for quite some time and it looked awful. Aqua pools came in and did weekly maintenance until it started to look clearer. They replaced my pool light and slowly started to return to being a usable pool.

Extremely great service! Gabriel has now been taking care of our pool for two weeks with Julio's…read moreoverseeing of the entire process and we couldn't be happier. They are responsible, responsive and communicative. There were some issues with the actual filtering system we have in our home and since the moment Gabriel first came to visit he made sure to equip me with the right staff to come check the system and an electrician to double check that it wasn't anything related to the wiring that was affecting the pump. Needless to say they resolved the issue in less than a week and have been extremely attentive. I'm so happy I was able to hire them for this service and would highly recommend doing business with them eyes closed. Thank you Julio and Gabriel for your services, I look forward to our continued business relationship.

We reached out Coolnesssa and were immediately called back. Julio was very informative on the phone…read moreand worked within our parameters. The price was very reasonable for the requested service. The tech, Gabriel was very professional and arrived within the time frame set by Julio. Not only did he clear our pool, but was very knowledgeable with the task at hand. He arrived the next day, as promised and proceed the same great service.

Our pool maintainer suddenly moved out of state, which was devastating because he was reliable,…read moreconsistently provided us with great service, communicated service updates (with pictures) after every visit, and monitored, serviced and replaced support equipment, as required....basically a one-stop -shop.....PLUS he was a SUPER nice guy!! I was not looking forward to trying out "new guys". In my experience, there's a lot of "popular" trade service providers who will talk a great game but after you sign up, certain services cost extra $$ on top of regular fee, the quality of service is inconsistent and communication with "decision makers" is awful. Yelp is my go-to to find great restaurants and service providers. 360 Pools sparked my interest because even though there were only 2 reviews, both were 5 stars and the customer commentary reflected the sentiments I was looking for in a provider. When I called 360 Pools, Vincent answered right away. He was polite, courteous and professional. He understood the situation (2 weeks no pool cleaning) and told me he would call Daniel (his partner) to see if someone could come that same day. Daniel came to our house that same day, after his work day had ended. He spoke with me and my husband, evaluated pool and equipment, then gave us a very affordable quote (on par with my previous maintainer). Daniel, then offered to clean pool immediately! My husband told him he didn't have to because it was getting late, in case he had a family to get home to. Daniel insisted on staying, cleaning up all the debris, checking chemical/salt levels, cleaning, basket, filters, and troubleshooting creepy crawler. He left us with a perfectly pristine pool! As prior military we have very high expectations of work standards. In our minds, it is a waste of money to pay for subpar service because you end up picking up the slack, left by the "provider". So, when someone comes along and EXCEEDS our expectations and standards, we are loyal fans! The one caveat I have, which may not bother some people, is their invoicing process. Customers will receive their monthly invoice PRIOR to services being rendered. I understand a "deposit" or a percentage of the total sum is sometimes required for large construction or landscaping jobs but to ask me to pay the whole bill before any work is done is a completely foreign concept to me and I am not a fan. I firmly believe that no matter the size or type of company, recurring services should only be invoiced after the completion of task or service, allowing the consumer to provide positive feedback or to communicate to the business that expectations have not been met. Payments being remitted after work has been completed encourages businesses to consistently maintain customer service expectations. I voiced my opinion to Vincent and he took it under advisement, so perhaps this process might change. All that being said, we are very happy so far! We can now sit back and enjoy our pool because the people taking care of our property are doing it BETTER than we would.

Vicente and Dan are really great. Professional, on time, reasonable priced. Helped re plumb , and…read morefix two major leaks.

We recently enjoyed working with Star Pool Cleaner, and I can't praise them enough for their…read moreexceptional service. From prompt responses to stellar customer service, they truly stand out. They were the first ones to respond to my Yelp request and within minutes, Martins was already at the property to conduct a free quote on the service we needed. He gave us a pretty reasonable offer. More importantly, they had same-day service which was amazing since we needed the pool cleaned ASAP.

I don't recommend this cleaner. I asked for an estimate and gave them the address. That was all I…read moredid, until two months later they called demanding payments. What happened was a complete confusion, since I had already asked another service to do the work. This Start Pool Cleaner showed up when I was not present, let himself in through the side gate, without any prior announcement, and proceeded to do the cleaning without ever being asked to do so. I found out two months later that I owed them for cleanings that were never agreed to, and the owner came and changed my filter without my presence, which might have been better had he made it known in advance the actual day and time so that I could be there to pay attention to it. I paid another pool service the same two months, so I was double charged by Star even though I did not sign any contracts, or even meet them in person.