I had an excellent experience with General Pool and Spa. Their team is extremely professional,…read morereliable, and knowledgeable. They take great care of the pool and always make sure everything is clean, balanced, and running perfectly. What really stands out is their attention to detail and the quality of their service. The technicians are always respectful, punctual, and clearly experienced in what they do. It's great to work with a company that truly takes pride in maintaining your pool. If you are looking for a trustworthy pool service company that delivers consistent results, I highly recommend General Pool and Spa. Their team does an outstanding job every time.

The service is great esp when you need their help for something they make things easy for you.read more

We recently enjoyed working with Star Pool Cleaner, and I can't praise them enough for their…read moreexceptional service. From prompt responses to stellar customer service, they truly stand out. They were the first ones to respond to my Yelp request and within minutes, Martins was already at the property to conduct a free quote on the service we needed. He gave us a pretty reasonable offer. More importantly, they had same-day service which was amazing since we needed the pool cleaned ASAP.

I don't recommend this cleaner. I asked for an estimate and gave them the address. That was all I…read moredid, until two months later they called demanding payments. What happened was a complete confusion, since I had already asked another service to do the work. This Start Pool Cleaner showed up when I was not present, let himself in through the side gate, without any prior announcement, and proceeded to do the cleaning without ever being asked to do so. I found out two months later that I owed them for cleanings that were never agreed to, and the owner came and changed my filter without my presence, which might have been better had he made it known in advance the actual day and time so that I could be there to pay attention to it. I paid another pool service the same two months, so I was double charged by Star even though I did not sign any contracts, or even meet them in person.

Premium Pools did a sub par pool renovation at my home. The owner uses very devious business…read moretactics and bills for work not completed. Do not be fooled by Felipe's soft spoken easy going manner. He is ruthless. In my opinion he is not qualified in pool restoration and uses fly by night sub contractors. I gave him a credit card authorization for a one time small down payment only because he was having trouble depositing checks with his bank. Felipe charged me a 7% credit card fee which he promised to return but never did. He made two other charges using the card without my authorization and I didn't find out until it was too late. I had to report the card as lost. The worst part of the project is that Felipe of Premium Pools charged my account and walked away with the sloppy tile work that was never fixed, the fire-up which was never completed and a burned out pool motor which his subcontractors caused and never disclosed. If you hire this company to do your pool restoration and wind up with money and quality work issues, I told you so. Beware.

From the owner: Premium Pools specializes in pool cleaning, maintenance, and repairs for high-end homes across…read moreSouth Florida. Founded by Felipe, the company focuses on delivering transparent, high-quality service that ensures your pool stays clean, safe, and fully functional year-round. Whether it's routine cleaning, leak detection, or equipment repairs, Premium Pools brings professional care and peace of mind to every backyard. Serving Palm Beach, Broward, and Miami-Dade counties, they help homeowners and property managers protect their investment with reliable service and crystal-clear results. Your pool, always pristine—because you deserve nothing less.

Our spa needed a major overhaul as the paint was rubbing off and the tiles were broken and rusting…read more I called so many pool remodel companies from Ft. Lauderdale to W. Palm Beach but we received 3 very outrageous quotes and others that said the job was too small for them. I am a review nut and found Blue Magic Pools in Coral Springs , I phoned and Serge made an appointment that afternoon. We received a very fair quote but I was really impressed with his honesty and knowledge. We wanted to add a marble coping and he allowed us to go to his wholesaler to select a gorgeous marble, the selection was incredible. Serge oversaw every detail of the entire job and had his talented team of tilers and electricians along with him. We were given a time frame and Serge delivered exactly when he said. We could not be happier with our decision to trust Blue Magic Pools and Serge, we love to look out at our backyard, it's gorgeous. Thank you Serge, we are very grateful!!!

We invited Serge to our condo property and asked for a proposal to apply new diamond brite and…read morerepair a couple concrete leaks. He said he would provide a proposal the following week. I followed up with him several times and each time was promised a proposal in a few days. It never came. We handed this off to our property mgr to follow up on the proposal. He was promised as well with a proposal never showing up. If we received a proposal tomorrow we would be afraid of awarding Serge the job. He was unreliable, never followed through and never initiated a response saying he needed more time. It was always us following up. His reviews do not back up his actions.

in the last 3 months my charges just for chemicals went from $80 a month to $120. They quoted me…read more30 days ago for cleaning for $120 to $179 and if i want to change back to chemicals only they would cancel my set after 10 years

I have had Pool Troopers maintaining my pool and large fountain for the last 1.5 years. They have…read morebeen terrific until this last 2 months. Two months ago, they have become horrific!! I have called headquarters twice now reporting the lack of service. They have assured me that the local service supervisor would get back to me. Initially he did. I told him that the fountain has been green for 2 months. No one is adding chemicals. I told him that the person maintaining the pool is adding chlorine. I have a salt water system and salt should be added, never chlorine. I even reported that I told the service person 3 times of this problem, but his English is not good and only responded by saying I only add chemicals. Gates have been left open. Pool equipment has been damaged. I contacted HQ again about this situation and I was told that the local people would get back to me. That was last week and I am still waiting. The fountain is still green. No chemicals have been added. They are still charging me for service and I am receiving their standard email stating that the pool and fountain have been serviced and there were no issues. Although the pool is crystal, the last time they put salt in the pool, they did not care how thy did it. Salt was poured all over one of the children's float in the pool. Simply sloppy ad very unprofessional. I am still waiting for a phone call, an email or text from them to understand why I can no longer receive acceptable service!!!

We had an absolutely amazing experience working with Romance Pools on our pool and patio…read morerenovation! From start to finish, the entire process was smooth, professional, and even enjoyable -- which is saying a lot for a major renovation. What really stood out was how convenient and seamless everything was. Romance Pools truly is a one-stop shop -- from the initial design consultation with Daniela to picking out tile and finishes, their team guided us every step of the way. It was such a relief not to have to coordinate multiple vendors or worry about sourcing materials ourselves. Their expertise and attention to detail were evident in every phase of the project. Anytime a challenge came up (as they always do in renovations), they had the network and know-how to address it quickly and effectively. Their relationships with skilled contractors made it feel like no problem was too big to solve. If you're thinking about renovating your pool or patio, don't look any further than Romance Pools. They make the entire process effortless and deliver exceptional results!

I am beyond happy with my entire experience with Romance pools. To start with, the initial quote…read morewas better than the other quotes I was getting but Kristian was also so much easier to deal with than the other contractors I was speaking to. We decided to move forward with them and met with his wife, Daniella, for design and to finalize everything yesterday. The design was so beautiful I was thinking there's no way they are able to do all this and stick within our budget but they somehow made it work. The design was so much better than anything we were even thinking. Daniella is amazing at listening to what you want and making suggestions based off her extensive expertise to make things really fall into place and have a smooth flow.

Very professional service, great guidance and quality. Before calling this company, we were…read morestruggling to find the pool leak. George took the time to tell us what he needed (water level mostly) from us before he came in. Later he showed us evidence of the fix plus additional guidance for long term. Great value for the money.

We have an older pool that began losing water and needed a professional. We called George in the…read moremorning and he came to look at the pool four hours later! Polite, professional, on time and knowledgeable; all things that a a rarity in the south Florida market. He detected an external leak at the fountain feature and recommended someone to fix it. But in the meantime the pool kept losing water even though the fountain had been turned off. George came back out two days later, dove into the pool for more tests and used sonic technology on the paver deck to locate a leak in the old main drain rubber hose. He was careful not to disturb any pavers that were not absolutely necessary to move. He also put in a temporary plug to stop the leaking until the pipe could be repaired. Best of all, I thought that because he came back twice he would charge again, but he did it all for the same $350. If you have a leak, do not hesitate to call Poseidon!

Me being in the service industry for over 25 years myself, I understand things happen. After a…read moreminor incident occurred ,Mark handled the issue promptly and professionally. He exceeded my expectations and I highly recommend his business.

We've now been customers of Palm Beach Pool Doctor for almost 4 years. I continue to be impressed…read morewith how the owner runs his business. It's very rare to see such customer service forward businesses in South Florida in general and in the pool cleaning industry specifically. Their team has treated our pool with care and professionalism and it routinely looks like a million bucks. This company really cares about the quality of their work and it shows. Also, the owner always makes himself available for any questions or comments which is super helpful. We have recommended them to many people in the area and will continue to do so. Still five stars for me. Nice work Palm Beach Pool Doctor!