Tropics Pool and Spa has been servicing my pool for over 2 1/2 years. Prior to Brian Ghibaudy and…read morehis brother Chris taking care of the pool I never had the consistency and care pool owners need once a week without having to come home where there was someone that had not showed up, consistently having to waste money on pool pump repairs and the irresistible communication of letting us know when something needed to be done BEFORE there is a problem.
Since Tropics has been working with us, it has been all "smooth swimming". Brian is always a phone call away and he and his brother Chris, who actually comes every week are extremely PROACTIVE and always lets me know if something is needed WITHOUT doing unnecessary work that wastes money. In fact they always find ways to save us money.
Well, taking it a big step further I asked Brian if he could redo my pool and spa which had needed work for the longest time. Surface was worn, heater broken to the spa, 18 year old lights that did not work, and a filter system that did not adequately clean the pool. In addition the tile and grout was a mess. Hardly ever used the spa, until now.
Brian is a very responsible and straight forward individual that I knew I could trust. I really had a budget in my mind and was honest to let him know what we could spend. There is always a fine line between trying to save money on a project like this and maintaining quality. Because Tropics work with the same people to do these jobs, we met in the middle without sacrificing quality that years down the road we would be sorry for. In fact I was able to add a couple features I never planned on after seeing his showroom in Pompano to pick out and price to make the pool even more desirable. By knowing the people he has worked with for bigger jobs on pools and spas, Brian was able to recommend features that over the years have been developed to make the workings of the pool, heater, lights and pool features more convenient to use, without the hassles of intricate wiring problems.
In the recent years, technology has changed and he is quite in the know of what the options are. For example, there has always been issues with controlling anything that had to use wiring, and the new technology now can be integrated with Wi Fi and can use with your Mobile Phone. From anywhere, I can turn on and off the pool filter, the spa, the lights and water return features and heater, and set the temperatures. Brian is very close with the company that does the work and I was surprised to find how less expensive it was than installing manual equipment to control this outside, and the convenience of doing it from anywhere is a plus. Brian will meet you at the showroom to help pick out tile, mosaics, and anything that a pool would need if it needs to be redone or upgraded. Relationships mean everything, and Brian has them.
Regarding pool service, there is no question about dependability. In South Florida, there is always a negative attitude about the work ethic here, but Tropics is one that stands out, away from that. The monthly fee to service the pool is extremely reasonable and when I come home, I can definitely tell that Chris has been there.
If I had to recite one sentence that describes Tropics Pool and Spa, it would be this.
TROPICS POOL AND SPA DOES WHAT THEY SAY THEY ARE GOING TO DO.
If something goes wrong? Brian is a phone call away and does not waste any time coming over.
Tropics services mostly Broward and Palm Beach County, so if you are moving here and looking for a pool service or need a change, they are 5 stars all the way.