They have helped me with my pool for years Employees are…read moreexceptional and very knowledgeable

Best pool store ever! Reasonable prices and excellent customer service. We've used them both for…read moresome repair work on our pool and to purchase our chlorine and other maintenance items weekly. All the guys who work here are super nice and always carry my chlorine to my car and put it in the trunk for me. I can't imagine getting that type of service anywhere else. I'm glad this store is right around the corner from my house because they are awesome.

James great job , quick and easy replaced the hot tub pad!…read more Thank you . James is a trustworthy employee and skilled , he's a keeper! Thank you Cynthia Hitson

I had a problem after my fifth year of having this amazing spa and it was a minor problem and this…read moreservice man that came out was exceptional. He was explicit and everything that needed to be done. He even helped me fill up the pool the spa he was kind and considerate and helped me understand how to use the chemicals correctly and he was just a perfect gentleman in every way. The job has been fixed and at a minimal cost. I am so grateful thank you again Rec, Poll and Spa for sending out a great service person.

Spa King is the King of Selling Spa's both Brand New and Pre-Owned. They have a Large Warehouse…read morewith Tons of Spas to Choose from; wether you are looking for Maximum Jets, All the Bells & Whistles, 110 or 220 Volt, Size, or Comfort they have it! Only Selling Top-Quality Brands such as Pinnacle, Premium Luxury, Sundance, Marquis, and More. All Spas are Sold with a Warranty, Undergo a 20 Point Inspection before Leaving the Warehouse, Water Test, and come with a Fitting Spa Cover. You also Receive Included Steps and First Use Chemicals. Shipping is Available for Next Day Same State Shipping in Florida. They have 4 Locations in Florida with OAKLAND Park- Miami- Melbourne- Port St Lucie- All Open to the Public for Buy -- Sale -- Trade! We knew we wanted a Stand Alone Spa as soon as we Purchased Our New Home. Spa King was the First and Last Place we searched. Being such a Large Business and Local to us was Important. The Show Room Floor is Set-Up with Model Spas so you can get to Experience and See the Spa's Up Close. Get Inside, View all of the Features, and Learn Everything there is to know about the Spa you are Looking for! The Team at Spa King is Phenomenal! Every time we have been Searching, Looking, Inquiring, and More they have been nothing but Extremely Helpful and Friendly. Once we made our Spa Selection after many Months of Anticipation, Jason was Stellar! Since we already knew which Spa we wanted, everything was handled over the Phone. He Set-Up our Appointment with their Electrician to Install Power to the Area the Spa would be going. (Highly Recommend Major Electric AKA Anddy) Delivery was Smooth and Efficient placing the Spa in the Exact Spot I wanted it to be (Even by the Inch), and Jason was Most Helpful during the Entire Instillation and Even More Afterwards! We can not be Any Happier with Our Pinnacle Plus White Spa! It was Exactly what we were looking for with the Whole Package! Thank You Spa King~

Curt did a great job selling me and helping set up an awesome spa. He took the time to make sure I…read moregot a spa that would be perfect for me at a great price, made sure it was all set up and working, and has stayed in touch to step me through getting to know the spa. I couldn't give a better recommendation!

I purchased the Cadillac of all Jacuzzis back in May over Memorial Day weekend to take advantage of…read morea promotion they were running. I cannot express how amazing the customer service we have received from this business. From the moment we went through the door to just a couple of days ago when we finally finished paying for our unit and scheduled our delivery date. Now, we did not put this unit on layaway. I don't know if they do that, but we did tell Alejandro, the owner, that we were having some projects done at the house before we could get the unit delivered and he graciously agreed to postpone the delivery and not charge us any storage fees until we got everything sorted out. He was extremely patient and understanding with us and went above and beyond. I cannot recommend this business enough. Their products are modern and top-notch. I can't wait to get my Jacuzzi delivered and installed in a couple of days. He went through everything clearly and in detail. Their prices aren't the cheapest, but there is something for every budget.

This is a very nice outdoor furniture store, and have all your outdoor needs along with grills,…read moreJacuzzis furniture, and umbrellas. They have pretty much everything. they have top quality furniture along with their name, brand Jacuzzis, and grills. They have a nice show room for you to browse around and see if you might find something you like.

I do not recommend them. Way overpriced. Called a few other hot tub places and their prices were…read moremuch cheaper, labor and maintenance included.

Just got a new hot tub from this place and the service and quality is AMAZING!!! I couldn't be…read morehappier. The staff takes the time to inform and educate and makes you feel comfortable with your purchase. I highly recommend Florida Hot Tub and Sauna!

This is the most conflicted I've ever been about a review I submit to Yelp. I was a client of Twin…read moreLakes Pools for about a decade. Earl, the owner, is a really nice guy and for years they did very good work. After a hurricane, they did the work to repair my pool and my deck. They installed pavers and an entirely new pump/filter system. This is when things began getting rough... The pavers look great, but there are places where they are uneven and wobbly after settling- not their fault. I get it. What IS an issue is that my pump was installed backwards so the drain on it is about 3 inches away from the motor. The DiamondBrite they installed never turned the correct color, and despite being only 6 years old it has already begun yellowing in spots. When I informed them about this issue, they said the pump didn't have to be up to code because it wasn't a "new" job, just a repair. As far as the DiamondBrite issue- they insist that despite me paying Twin Lakes for the work, that they have no responsibility because they used a subcontractor and I need to deal directly with the subcontractor for repairs or issues. Also, my filter Chamber was never bolted down to the ground as it should have been, and again I was told that it doesn't have to be up to a code because it's a repair. I don't care about Codes. I just wanted the job done properly. The prices have increased over the years from $113 monthly to $145 plus $45 2/3 times per year for stabilizer. No notification was sent regarding the price hikes that total almost a 50% increase since I began their service. Their Billing Department makes constant errors that resulted in me having to go in and pay in cash and wait for a signed receipt for the last 12-18 months of service. I requested a phone call from Earl, and never received a response from him despite months passing since the request. The most knowledgeable pool Tech person they had on staff was Ricky. He was injured and out of work for several months, and instead of standing by their employee who has been there well over a decade, his position was terminated and now he is gone. Despite the great start years ago, it seems that with Earl largely being absent from the business and in some form of semi-retirement, their service and their staff have devolved. At present, they are overpriced and not knowledgeable enough. I've begun taking care of my own pool and it is less than 30 minutes of work per week. It also costs less than 1/3 of what I was paying them. I truly hope that award reads this and fixes the issues because I really enjoy supporting Mom and Pop businesses-especially those that are Veteran owned and operated. I just couldn't justify continuing service with them after all these issues.

Absolutely none better! Rick and Carol are knowledgeable, personable & friendly. Thanks to them,…read moreour VERY green pool is now completely clear. Simply the best, & worth driving to if you live outside the area.

If you're looking for a hot tub this is the place to go! It's not a fancy show room it's just a…read morewarehouse with lots of hot tubs/ Jacuzzi. It's a family owned business which allows for deep discounts. I got a great deal from Mark! I did a lot of research before my purchase so I had lots of questions. Mark answered all my questions without any hesitation. He, even threw in couple extra freebies. I'm so happy I found this place! I can't wait to have my tub installed! If you're in the market for a hot tub or Jacuzzi check this place out, you won't be disappointed!

BEWARE: Worst Customer service they sell you a tub with a crappy warranty and when you call with…read moresimple questions leave you high and dry... When I went to buy they do everything but buy you dinner after that crickets! Careful with Waters Edge Tubs not worth it at all cant even contact the company!

This local pool supplies store is the best with customer service and 101 connection. They truly…read morecare about what you truly need with your pool, they never try to upsell you or make you purchased all kinds of chemicals or supplies that are just not necessary for your pool at the current time. Also feel free to bring a water sample from your pool and they will test your water, to see exactly what do you need to get your pool to a safe, clean and clear so you and your family can enjoy your pool or spa. The owners son Brian, Who is the person in charge of the Quality pool truly is amazing with customer service. When I bought my house two years ago it was my first home with a pool so I knew nothing about maintaining a safe clean pool so Brian walked me through every step of the way to ensure that my pool was in the best shape it can possibly be.

I decided to stop paying a company to maintain my pool and do it myself. Part of the reason is…read morebecause I found this store close to were I live. I take water from the pool every week, and they check it, and give me advise how to maintain the water. Since I started doing this my pool has never looked better, and i'm spending a fraction of what I was paying. This store also helped me fix my pool vacuum all at very reasonable prices. The owner are super helpful, and really want to help you. I would recommend this store to anyone who wants to maintain their own pool.!!

We purchased a new spa here and have been super pleased with every step of the process. Bob, our…read moresalesman was very professional, communicated with us every step of the process and gave us great advice that helped us make our selection. Follow up after installation and set up has been great as well. We have been long time fans of the Hot Springs Spa brand and are hopeful this new tub will continue to meet our expectations.

Things did eventually improve and the spa is working well, thankfully.read more

Very professional, expert in the field, certified, quick response, you can rest ensure your issue…read morewill be fixed and guaranteed. I call George late in the afternoon, and he was on time the next day in the morning, always answer his phone and available all the time. He found the leak in few minutes, and fixed right away!!! Very fair price, explaining every single detail, very helpful, nice person, educated, professional. Definitely I recommend George to everybody, he is the company you are looking for your pool problems. Thank you very much.

Very professional service, great guidance and quality. Before calling this company, we were…read morestruggling to find the pool leak. George took the time to tell us what he needed (water level mostly) from us before he came in. Later he showed us evidence of the fix plus additional guidance for long term. Great value for the money.