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    Ask the Community - Pools N More

    Review Highlights - Pools N More

    “Scott and his crew diagnosed the problem as a possible line of humidity due to rainfall the day of the refill.”

    Mentioned in 7 reviews

    Read more highlights

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    The Spa King - Wholesale Store!

    The Spa King

    (27 reviews)

    $$

    Spa King is the King of Selling Spa's both Brand New and Pre-Owned. They have a Large Warehouse…read morewith Tons of Spas to Choose from; wether you are looking for Maximum Jets, All the Bells & Whistles, 110 or 220 Volt, Size, or Comfort they have it! Only Selling Top-Quality Brands such as Pinnacle, Premium Luxury, Sundance, Marquis, and More. All Spas are Sold with a Warranty, Undergo a 20 Point Inspection before Leaving the Warehouse, Water Test, and come with a Fitting Spa Cover. You also Receive Included Steps and First Use Chemicals. Shipping is Available for Next Day Same State Shipping in Florida. They have 4 Locations in Florida with OAKLAND Park- Miami- Melbourne- Port St Lucie- All Open to the Public for Buy -- Sale -- Trade! We knew we wanted a Stand Alone Spa as soon as we Purchased Our New Home. Spa King was the First and Last Place we searched. Being such a Large Business and Local to us was Important. The Show Room Floor is Set-Up with Model Spas so you can get to Experience and See the Spa's Up Close. Get Inside, View all of the Features, and Learn Everything there is to know about the Spa you are Looking for! The Team at Spa King is Phenomenal! Every time we have been Searching, Looking, Inquiring, and More they have been nothing but Extremely Helpful and Friendly. Once we made our Spa Selection after many Months of Anticipation, Jason was Stellar! Since we already knew which Spa we wanted, everything was handled over the Phone. He Set-Up our Appointment with their Electrician to Install Power to the Area the Spa would be going. (Highly Recommend Major Electric AKA Anddy) Delivery was Smooth and Efficient placing the Spa in the Exact Spot I wanted it to be (Even by the Inch), and Jason was Most Helpful during the Entire Instillation and Even More Afterwards! We can not be Any Happier with Our Pinnacle Plus White Spa! It was Exactly what we were looking for with the Whole Package! Thank You Spa King~

    Curt did a great job selling me and helping set up an awesome spa. He took the time to make sure I…read moregot a spa that would be perfect for me at a great price, made sure it was all set up and working, and has stayed in touch to step me through getting to know the spa. I couldn't give a better recommendation!

    Florida Hot Tub & Sauna - Michael Phelps swim spas

    Florida Hot Tub & Sauna

    (8 reviews)

    Attention, everyone! Sometimes reviews can be a little deceiving, but I just had my sauna…read moreinstalled, and let me tell you, what an experience! The first time I called, my call was answered by a kind lady named Valentina. She was extremely courteous and helpful. It took less than a minute for her to transfer me to the showroom. Once I was connected, a guy named Richard answered, and oh boy, he really knew his stuff! After speaking with him for a few minutes, I got so excited that I decided to visit the showroom and see what they were talking about. Wow! They have almost every type of sauna you can imagine. I purchased a two-person traditional sauna. I kind of regret not getting a bigger one, but I might get another one for my guest house because it is so worth it! The price was great, and they also offer financing, which I plan to use for a beautiful hot tub I saw in the back. That puppy was calling my name and winking at me! Anyway, I love my sauna, the staff, and most of all, the excellent attention and customer service. Now I understand why they have been in business for 21 years. Highly recommended!

    I don't know how this company could even stay in business. I waited over a week to get my proposal…read more So I decided to call to find out if they were going to send it. The following day josh the sales person said he must've had the wrong email address. So I finally received it a few days later. I called and had a few questions on the proposal, and he said he would get back to me with my answers. Waited two more days and still no response. So I could imagine what the service will be they can't even handle the sales correctly. So I bought a hot tub from Rec pool and Spa 708 W. Oakland Park Blvd., Fort Lauderdale. Dealt with a person by the name of Steven Vergas he was very professional and knowledgeable. Typical South Florida, bullshit

    Majestic Pool Supplies

    Majestic Pool Supplies

    (3 reviews)

    Other people have told me about this place. So I decided to stop by and inquire about changing out…read moremy pool motor. I brought in the motor they even mount everything back on for you can't beat that. The guy hooks it up and proceeds to tell me I have 2 years left on it and he cleaned it out for me had debris blocking it from fully working correctly. I ask him what I owe he's says just come back when you need something. Not too many people would have did that an standup guy in my book will get all my business now.

    Do NOT let their repairman Roger Suarez 954-817-5265 service your pool. He is a SCAM ARTIST. He…read moreconned my elderly mom out of $500+ by coming to fix one thing and then purposely breaking another so he would have to come back. Each time he charges a $75 fee. I am a Georgia Tech engineer so I know a thing or two about pumps and motors. More than enough to know that when things keep "breaking" one after another in only a couple months that something is very wrong. My Dad and I have been patrons of the store for 32 years ever since we moved to Plantation in 1983. So I'm not just making this up because of one bad experience. I went to Paul, the owner of Majestic and also Crystal Pool Supplies, and explained the situation to him. He and my Dad were very friendly until he passed away a few years so I thought Paul would understand and help me out. I was dead wrong. He not only backed Roger but told me to take him to court when I asked to be compensated. 32, yes thirty-two years and that's how he treats one of his most loyal customers. So ask yourself, how is he going to treat you when something goes wrong.

    Evenings Delight

    Evenings Delight

    (2 reviews)

    I bought a hot tub that leaked from the time I bought it. Initially I was advised to use an…read moreoutside umbrella that would cover the entire hot tub in order to avoid excessive sunlight that would evaporate the water. I took their advise by buying and installing an umbrella that covered the entire hot tub to eliminate evaporation which didn't work at all. They came and fixed a couple of leaks and charged $400...$400 dollars. The hot tub still leaks and I believe that it sat in their warehouse for several years before it was installed in my yard and perhaps got damaged while it sat. But $7,000 for a hot tub that leaked from the beginning is not right. They probably didn't know it was a leaker, but the guy who came repair some of the obvious leaks commented before he left that there were still leaks present. Not a nice experience with the hot tub I bought from them as I now need to refill it every other week and need someone to come and fixed the leaks I now still have.

    Due to the ignorance of the owner/employees, I will no longer patronize this business. They don't…read morecare about breaking Americans with disabilities act laws, a federal law, and couldn't care less about customer service. I was planning on buying a couple bags of their overpriced charcoal and was told that they would not "come near me" because I informed them that because of a medical condition, I cannot wear a mask. Of course neither of the people working there were wearing a mask when I walked in, proving to me that they are more interested in virtue signaling then in reality. As a disabled veteran, I am disgusted that I have to see this behavior in what used to be the United States.

    Pool Pros Builder

    Pool Pros Builder

    (12 reviews)

    We recently overhauled our backyard with expert support from Pool Pros. Nathan and the team are on…read morepoint. They are diligent and prompt in answering all the questions (and there were many) throughout the process. They were courteous and professional. I recommend.

    Do not hire this company. We hired Pool Pros in January 2025 to construct a 12x24 saltwater pool…read more(with a sunshelf and chiller). We agreed to pay $69,500. Pool Pros was not the cheapest quote. On the contrary, they were one of the higher quotes, but we reasoned that paying more would ensure better quality, better customer service, and an all around better experience for such a large project. We were wrong. Picture below of where the project currently is, 20 months later. Their communication has been horrendous. We receive sparse updates, often with inaccurate or very little information. We frequently have to ask the same question several times to get an actual, accurate answer. We have raised the communication issue several times with Nathaniel, who, both times, reprimanded us and doubled down on the inaccurate information. His personality when selling you a pool is very different from his personality when you are telling him you are not satisfied with the service you are being provided. Timing wise, the project has taken much longer than we could have ever guessed. Some delays are normal, but they constantly schedule in a way that wastes an incredible amount of time. Important to us, Pool Pros does not protect our driveway according to industry standards. They have multiple times put heavy machinery in our driveway with a ripped up tarp under it. Because of this, a lot of the turf we have on our driveway is now ripped up and ruined. We expect that they will fix it, but honestly, they have no concept of customer service so who knows. It is common they will show up and you'll have no idea what's going to happen that day because they do not communicate. One day, without telling us, Pool Pros ripped out our fig tree. We were so sad and they had a less than adequate response (we had to follow up three times to get them to agree to replace it). Additionally, the crews they hire/outsource are unprofessional to say the least. One morning at 7am, I was brushing my teeth (shirtless) and I looked out the window to see a man in my back yard. Both gates had been locked. Instead of knocking on the front door to be let in the back, an employee jimmied the deadbolt on the gate and pushed the gate open. It was dangerous, stupid, and again, not handled properly. On top of that, it's common that the crews do not clean up after themselves (something I'd expect at this price point). Pool Pros uses the fact that you will have a project manager assigned to your case as a selling point. This has not been our experience. We have had Alexander as a main project manager. I imagine he is overworked and under supported. Alexander has also had two assistants or sub-project managers who have been horrendous. Specifically, our most recent contact Nick has been nothing short of incompetent, uncommunicative, and a pain. If we had been told that our main point of contact would tell us dates that don't exist, not know what's happening with the project, not know the next step, and not know the difference between the colors green and blue, we simply never would've signed with this company. Additionally, this company is shady. They originally accepted credit card payments, now they don't. Also, when we were told by an inspector we had to dewater, they sent us a message saying the cost would be $2795 (additional, on top of the $69,500) and requested we paid by Zelle. When we asked to see an invoice from the engineer or literally anything that showed a justification for the price, they first ignored us and then became rude. We literally still do not know if that was a made up number. We do know, though, that other companies charge a flat fee of $800 for dewatering. We have repeatedly asked for better communication, and at this point we would just like to see the pool finished well and efficiently. If something changes, I will update the review.

    Pools N More - hottubandpool - Updated October 2026

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