Very discouraged with this company. After leaving several messages, I was finally connected with…read moresomeone who requested I fill out a form. After doing that I was told someone would be in touch with me, that person never called me. I was then turned over to a project manager, who scheduled an appointment which both my wife and I left work to attend. After waiting half an hour for someone to arrive, I called the company only to find out the person that scheduled the appointment quit the previous day. To make matters even worse, I was told "we really don't have a project manager at this time" Certainly not the way you'd want to start a project of this scale.

Masterson built my pool about 10 years ago. They were not the easiest people to work with but their…read morework has stood the test of time. Pool construction and the surrounding coping and patio have held up very well and looks almost as good as new. If you don't need your pool builder to make you feel all warm and fuzzy I would recommend Masterson.

All good very nice job the quality was excellent value was great for what the did! Looks like a…read morebrand new pool if we need we would call them again thanks for your service and time

We just wrapped up construction of our Pool Boss pool (still need the finishing touches surrounding…read moreit completed) but can't wait to use it this Summer. The entire team at Pool Boss was a pleasure to work with and I appreciated the seamless way they navigated every aspect of our project from Design to Construction to Service. We partnered with their preferred vendors (Corbo Electric, Diorio Plumbing and DePascale Hardscaping) which made the whole experience that much easier! We didn't have to be the middle man and never stressed about communication between the crews. Highly recco this whole team!

Everything went well. Lots of parking. Plenty of options. Very knowledgeable owner and workers.read more

I am not joking when I say that I called nearly a dozen different pool and spa companies to repair…read moremy leaking hot tub. Pacific Pool & Spa was the only company who was actually able to come out and repair my spa. Many companies simply do not repair tubs and only open or winterize at the beginning/end of the season. Other places would only repair a tub that they specifically sold you. Some would not come because I didn't know the brand of my tub (it's an older spa and it came with my home). I was so happy when Pacific Pool & Spa said they would be able to help me. My hot tub was leaking badly (imagine a 400/500 gallon tub leaking out in about 45 minutes). I was worried how extensive the damage was and how much the repairs would be. I sent some photos of the spa to Julie and Roy and they assured me that not only would they get the job done, but also that most likely the issue was not a major problem. Because of their busy schedule, I had to wait ~6-8 weeks before their team was able to come to my home, but it was totally worth it. Once the men arrived it only took them about an hour to find the problem (a seriously cracked elbow joint) and then another hour to repair the issue and put the panels back on the tub. A few hundred dollars later and my tub is good as new and ready for the summer! Big thanks to Julie and Roy for helping me out. I hope we won't have any more issues in the future, but if we do I will know where to turn!

High end! Beautiful work if you want a luxury pool and setting. Has been highly recommended and…read moreexperienced crew.

After being highly recommended by a neighbor for the work Glen does, he eventually stopped by to…read morediscuss my Salt Water Spa project. Glenn discussed at that time the project was worthwhile and would provide an estimate and sketch shortly. 4 Weeks later, after several calls into swim fish looking for a status, I finally got glenn on the phone and without any explanation decides projects not good for him. WTF.??? He basically said he wouldn't make enough money on it. Here's a guy that's been doing this for many decades. Comes out reviews my job gives me a ballpark number and tells me what the next steps are. Caveat emptor. Seems like a shady character. Needless to say, there's other folks out there.

I've had the pleasure of working with Finizio and Sons on several projects at our home, all…read morereasonably priced. The entire staff, led by Joe Finizio, were professional and courteous. Projects included the completion of a paver patio and walkway, 2 retaining walls and updating landscaping in the front of our home. We've received so many compliments on their work! Highly recommend them!

They were great. The best contractor i have ever dealt with. They were on time, did exactly what…read morethey said they would do, and did it in a timely manner. I would recommend them to anyone interested in stone-work for their back yard. Absolutely the best by far.

Just - ah. Nothing great and had nothing that I needed for my spa, so just ah. Why advertise what…read moreyou do t have? Nice people, but again - just did not have what I needed after I was told they did have it.

Just wanted to give a shout out to Mike and his team at Leslie's Pool in Pequannock, NJ. Mike and…read moreteam are extremely knowledgeable in their craft and always willing to bend over backwards to help me meet my pool needs. They're always supporting my purchases with discounts available on a national basis as well as rewards based. Thanks Mike and team, see you for my pool needs soon! Dave H.

We have been using Ramapo Valley for many years. Poor plaster, tiles, pumps, filters, opening and…read moreclosing, as well as summer and winter valet. Friendly staff. Have had no issues.

We had been using someone else to open and close our pool then decided they were no longer do that,…read moreand took a year off. Went with someone else that wasn't great and then needed a filter repaired. These guys do everything open, close, repairs and more. I am no longer using several people per year.

Always a positive experience working with Matthews Pool & Spa. They've been providing weekly pool…read moreservice for years, and recently renovated our patio, fire pit, put in new led lighting, new pool lines, filters, and new liner. Matt was clear and up front throughout the process, always following through on deliverables, and extremely responsive to all of our questions and concerns. Overall a great experience and the end result exceeded our expectations. Highly recommend! Nikole

Matthews Pool & Spa offers tremendous service and value. Matt and his team are dedicated and…read moreconsistent, and my old pool is in great shape. Matt is hands on, and he always offers practical and economical solutions to any issues that arise as the season progresses. I switched to Matthews Pool & Spa five years ago, and I am so glad that I did. With his own name on the line, Matt really cares about the quality of his work and service.

Purchased a hot spring Pulse back in June, delivered in August. I have to say haven't been happier…read morewith the product and service from this showroom. They even allowed my family of 5 to try out the tubs (Hot and Cold) in the showroom. The salesperson Steven came himself to show me how to use it and maintain the tub. 100% great experience! Steven was very thorough in explaining the sales process as well as the care and maintenance of the tub. I would like to say thank you to steven as well as all the staff at Prisco. Looking forward to many years of use. will upload photos soon...

I purchased a hot tub in September. Literally within days it stopped working. I communicated with…read moresales rep, he was surprised and said to check with the electrician. The electrician came and rechecked all his work and advised there may be something wrong with the hot tub if this happens again. Well it happened 5 more times. Each time i call Prisco they send a service guy but do not acknowledge that at this point THERE IS SOMETHING WRONG WITH THIS HOT TUB!!!! Now they want to accept return but CHARGE 20 percent restocking fee for which will be approximately $2200 !!!!!!! Seriously, waiting a week to just hear back why the warranty is not covering it. It had been 5 months!!!!

Erik is a true professional at his craft. We have an annual white glove contract with Erik and we…read morehave been exceptionally pleased with the work he has done for us. He takes care of our hot tub as well as recently opened up our pool for the season. He is responsive, easy to get a hold of, takes pictures of all his work, and thoroughly explains what he is going to do before he actually does it which is very helpful to homeowners. Communications is the key to all relationships and Erik definitely meets our high expectations. Erik has come up with several creative ideas for solutions we have been looking for and we truly trust that he has our best interests at heart. We would recommend Erik and his team to anyone who is looking for a professional spa and pool manager that will take care of all of your maintenance needs. You will not be disappointed working with Erik.

I've been working with Eric for about a year and a half now, and I even have his first review to…read moreshow how our relationship started. Eric is experienced and generally knows what he's doing. His pricing is also more competitive than most. However, actually getting consistent service from him has been a challenge. Our communication has been rocky from the start, largely because Eric is extremely unorganized. He's often messy with scheduling, and there have been multiple times when we agreed on a visit to a property, and he simply didn't show up--without any notice, and with no response to calls or texts. Another major issue is his temperament. He has a short fuse, and when he believes he's right, he resorts to aggressive language and constant cursing. Even when I prove him wrong and he briefly apologizes, the same behavior returns the next day. I've continued giving Eric business out of patience and understanding for his situation. I've kept him busy and even referred multiple clients to him, which brought him more work. But the last incident was the final straw. He failed to show up at my personal home for four consecutive weeks, despite our agreement for weekly visits every Thursday. As a result, I and my guests couldn't use the pool and hot tub multiple times. He promised to come the following day (Friday), apologized, and then still didn't show up. The final time I followed up, he replied with, "No, we are clearly not coming in the rain. Seriously?" -- without even a proper notice or attempt to reschedule. This level of unreliability and disrespect is unacceptable, especially after all the work and referrals I've given him. I've been patient long enough, but I can no longer tolerate this kind of behavior.