This is a family owned business and they treat you like one of their own when you go in. We built…read moreour pool in 2010 and have almost used them exclusively for testing and chemicals since. Their equipment service is excellent as well. This is a low pressure, honest, friendly store with great, super knowledgeable staff. I cannot tell you how much I have learned from them. If you listen, you will have clear water all year long!

HORRIBLE business. they were supposed to clean the pool and told us and they boss that they had…read morevacuumed the pool. they DID NOT. the owner said she would send someone out next week. her workers lied to her about the cleaning. when I mentioned which one took the check she said it was her nephew and I told her I was ver upset that her own nephew would lie to her. they did not clean the pool. she got pissy when I said she needed to bust his azz for lying. but I get it. she's going to believe a family member before a paying customer.

Concrete: Awesome Work Service: Outstanding Customer Service…read moreand Care Professionalism: Amazing Value: Amazing Selection: The only place to go! Value: Received way more than what I paid for! When you purchase a pool from Bahama Pool and Patio you become family!!!!!! You're not just another dollar to Bill. He truly gets to know you and your family and truly cares!!! Bill and his team take great pride in everything they do! They are true perfectionists and I can honestly say will make sure you are very happy and satisfied with your investment no matter what. Bill truly impressed me and gain not only my trust but my respect when he wouldn't allow me to waste money on stuff I didn't need! It's NEVER about the money with Bahama Pool & Patio but about the quality of the work and your happiness and satisfaction! His team help me capture something amazing and beautiful with remembrance of my late son, A Soldier. My grandchildren lives in my pool thanks to Bill and his team Thank you Bahama Pool and Patio(Memphis)

Bill was our contact. This guy promised the moon and delivered cheese!…read moreHe put our pool in 8 years ago. From the install and having to double check their every job to having to make them redo several things that were not done to specs, to having the city inspector failing the electrical 5 times- we do NOT recommend this company. Luckily we had added to the written contract that final balance due was not to be paid until pool past all inspections- otherwise, I am confident Bill would not have answered our calls, except he was wanting his final check. Now as we are replacing our liner, we discover that he did not use the promised cement mix/vermiculite, but used only sand! What a cheat!

This gentleman did an absolutely amazing job with my pool opening! He went above and beyond to make…read moresure the job was done, and done right. Are you tired of being treated like just another account by the large pool service companies? Call Wally, he actually appreciates your business and it shows. I look forward to letting Wally handle my pool maintenance. One less thing to worry about and I'll feel good about helping out a small business. Wally's prices are reasonable (less than the big box pool companies and you get better service) and he's responsive when you call. A final thought, if you use a large company for your pool maintenance, they don't care if you are dissatisfied. The people doing the work are just there for a check and don't care about you or your equipment, or your pool. Wally is a small business owner and he definitely cares. He wants his business to be successful and it shows. As a fellow small business owner, I appreciate that and I will absolutely give him my pool maintenance business going forward.

Did a great job better than any I've ever had. Very nice and I will definitely use him instead of…read morethe big pool company from now on. And half of the price of the large companies.

This is THE place to search for your hot tub and all the necessities for maintenance.Large…read moreselection of quality products at a fair price. Remember, cheaper is not always better. All store personnel offer friendly, quality assistance and are more like friends. I purchased my hot tub there and could not have been more pleased. Service tech is top shelf. I recently had to replace my cover and they ordered for me a new design type of cover and I could not be happier. So much lighter and much easier to maintain. I would not consider going anywhere else.

After weeks of research and multiple visits to several different Spa stores my wife and I finally…read moredecided to purchase our spa from Garden Spas & Pool. Zack's follow up was constant and informative. He never pushed for the sell but was there to help guide us through the process. Delivery was flawless with Eric and Faith working out every detail to insure proper placement and a tutorial on the spas operation. We are extremely pleased with our Hot Springs Spa and we highly recommend Eric, Zack and Faith!

We had the pool liner replaced by a company other than LinerLux shortly after we moved into our new…read morehome. After the installation was complete, it had a fairly significant leak and the installer had never cut out the main drain opening. This pool contractor would not return our calls, so we reached out to LinerLux based open a recommendation from our real estate agent. David seemed to know what he was doing and, while he was significantly higher than other quotes, he had a good warranty and we trusted our real estate agent's judgement. Everything seemed to go well during installation and David was here every day overseeing things (this will come into play later). When the installation was complete, we were initially satisfied. Approximately a month later, a couple of wrinkles developed in the pool. We called David and he came out and looked at it. He said our liner was "floating" because of a ground water problem. He said that the drain for ground water was in the wrong place - it should be in the deep end, not the shallow end. Now remember, he was on site during installation and not once did he say anything about ground water, drain location, etc. Had he informed us at that time, we would have paid to have the problem corrected if that even is the problem. I believe the wrinkles are caused by a faulty installation. The pool liner that was with the house when we originally purchased it had the same ground water scenario, but it was wrinkle free. The first replacement liner we had installed that leaked had the same ground water (and actually had more water underneath it since it was leaking) and had no wrinkles either. We called David about a month ago because the wrinkles are multiplying and getting worse. He was very dismissive of our concerns and has not come by to look at the problem. I would not recommend LinerLux to anyone.

Since LinerLux, Inc. and David Reed have replaced my pool liner TWICE since I have had my pool, I…read morewanted to give them a big THUMBS UP on the job that they do. My pool is now 25 years old. In my experience the vinyl liners last about 8-9 years before they bleach out from the sun or just begin to get brittle due to chemicals. In any event, David Reed at LinerLux has replaced my liner twice and has done a great job. He has plenty of high quality liner designs and colors to choose from. David is a very detailed person and he measures your pool with the latest equipment. For me, that is VERY important since I have a kidney shaped pool. When they replace your liner, they do repairs on the vermiculite which is the foundation of your pool under the vinyl. They replace ALL gaskets, skimmer face plates, light gaskets, step seals, etc. They make sure that the TRACK around your pool in to which the vinyl liner is secured, is in good shape and make repairs as necessary. Generally, it only takes them a day or two to have everything finished. They cut up your old liner and take it to the curb for trash collection if that's what you desire. Finally, I have NEVER had a problem with the two liners that David has installed for me. He has a great warranty, but I have not had to use it. The price that he charges for a complete vinyl liner removal and installation is very competitive with other companies. He does not overcharge or add charges. What you agree to up front is what you pay. I also bought a custom made safety cover from David in the Fall of 2000. It lasted for 17 years!!! Although I did not purchase my last safety cover from David, He was kind enough to provide the original measurements to me so that I could get estimates from several companies. In conclusion, I highly recommend LinerLux and David Reed to replace your pool's vinyl liner. And, YES, I am on his mailing list. I think I might get two pieces of mail from him each year. One in the Spring and another in the fall. I don't mind it at all !!!! :)

My wife called and asked about a quote for a pool light change. Lady on the phone said someone will…read morecome out to take a look and quote us. My wife asked if she can just bring in light bulb box and dimensions instead of having someone come out for quote. Lady on phone told her no. So appointment was set. 2 guys came to house, spent 20 seconds here and quote for almost $1000. We declined the quote. Now they are sending a bill for $150 for service fee. Nobody told us about this fee, its nowhere on their website, and management is not responding to emails or calls. Horrible customer service and shitty management to not respond. This bill will never be paid and we will never use them or their store for anything.

Duval Pools put in a beautiful pool liner today. It looks gorgeous. Joshua and his helper did a…read morebeautiful job and I'm so looking forward to next year, so I can swim in my new pool. I recommend them 100% for all your pool needs.

I am very pleased with Smith Pools - especially our Service Tech, Cody! He does an excellent job…read moreservicing our Pool each time he comes - balancing chemicals, vacuuming, and maintaining our pump, jets, etc!! I highly recommend Cody if you are a Smith Pool client!!!

BEWARE! I gave my credit card and they charged my 500.00 and my pool is back green. My grandkids…read morehaven't had the opportunity to swim. I met the guy once. He didn't explain how to keep from getting green. Just documented time spent at my house, which I don't believe. BEWARE! They argue with customers. Where they do that! 0 stars THIS LOCATION IN MEMPHIS TN. ON JACKSON

The Collierville store has very helpful employees and are very nice folks! Would recommend this…read morelocation.

Great store and employees! If you desire a outdoor kitchen, new patio furniture, outdoor fireplace…read moreor customized swing set this is where you should go. Lots to choose from and anything can be built according to your wishes!