A consistently solid place. The young lady knows her stuff and even when covered with customers…read morestays calm, cool, & collected. I was reminded this is not a Leslie's trait as we stopped by location on Mt Moriah first and the guy said (despite what is on Leslie's web site), "we don't price match". Go to Germantown.

This is the BEST POOL PLACE - they help me with ANY problems that I have. Eric, the Manager is the…read morebest. He calls me by name when I arrive and always asks is their anything in additional they can do to assist me. The product "Once Weekly" is invaluable for me. With this product I keep my costs for chemicals DOWN , what a great product. Keep up the good work. Also with Eric as your ambassador, this is the BEST pool store in Memphis for me.

Visited the store looking for patio furniture. Overlooked by staff,no assistance offered..left…read moreafter 20 minutes &no contact.(I was the only customer there)

I am very disappointed in the service / scheduling department. I brought a hot tub which leaked…read more Call service and was told to check the cut off drain value and send pictures. I did all that, than was told that it might be the cover causing the leak, "Really", finally I was told that it would be several weeks before someone could come out and was given an appointment date. On the appointment date, I was told that it was canceled and I was push back a week because someone had quit, it was pool season and someone should of call to tell me. Finally, someone did showed up only to tell me that they couldn't find the leak and that it needed to be drain and put on blocks so they can see if it was leaking under the center and that it might be the cover since it was foaming up when the pump runs. I told the technician that it isn't the cover and we can drain and fill the tub back up so he could see for himself but he didn't want to do that and said that he wasn't going back and forth with me on the matter. He said that he would call it in and they will set me a new appointment. I call service only to be told that it would be several week again and that I needed to drain and fill the hot tub up and let run 24 hours to see if it was still leaking and if so, to call for an appointment. I expressed my dissatisfaction that I spent $10'700 for a defective Hot Tub that leaks and can't get quality service. As of today, the problem is still not resolved.

My pool pump burned up in snow/ice storm of 1/26. My pool service of 7 years would not answer the…read morephone, and any communication was delayed in text communication. Risk of pool pipes freezing!! I was told they could not come for a week until after the snow melted. I called around and found a pump at Memphis Pool. Their maintenance crews had gone out for the day so Brooks in the service department walked me through (4 Facetime calls on his personal cell) taking off my pump so I could bring it in. He got the new pump ready for me to install and even got a crew in the field to agree to come to my home and finish the installation for me so I could get up and running in order that no pipes would freeze that night! What service and dedication! MEMPHIS POOL ROCKS! I will be looking to switch my weekly maintenance and would recommend Memphis Pool to anyone!

Great service. Booking an appointment was easy with the help of Shelby. Kevin, the technician who…read morecame out, was fantastic. Personable and professional.They helped fix the mess that another company left. Highly recommend

Nick was amazing. Got my pool up and going and as you can see from the pics, that was no easy feet.read more

Royal is a wonderful company to do business with. They are the most professional pool supply in…read morethe business and their prices cannot be beat. I have bought several pools from them over the years and they were always there to assist me when I had questions and needed assistance. Scott puts his heart and soul into his business and it clearly shows.

I placed an order over the phone with Royal Swimming Pools and clearly provided the correct part…read morenumbers. Unfortunately, they sent me the wrong drain. When I contacted them about the issue, they initially wanted to charge me both a restocking fee and return shipping--even though the error wasn't mine. After some back and forth, they agreed to waive the restocking fee, but still insisted I pay for return shipping. The shipping cost is nearly half of what I originally paid, which just doesn't seem fair considering it was their mistake. I expected better customer service and accountability. Mistakes happen, but customers shouldn't be the ones footing the bill for it.

Precision Pools is a life saver. I woken up up Friday to a half empty pool. I called my "former"…read morepool company that told me they had mentioned that the pool "water looked a little low" when they cleaned it that week. I wish I had thought to take the picture before I turned on the hose! The pictures show what it looked like after filling up for an hour! Quantum Pool said they "would see if the could get someone by in the next few days. In other words, they couldn't care less. I called Precision Polls desperate to find someone to fix the problem Dane took my call and was at our house in about an hour, immediately realized what was happening for the most part and fixed the leak before leaving. I had to ask him if he would take over servicing the pool! To say he didn't hard sell me is an understatement. Precision Pools is very consumer conscious about fees (even recommended that we drop to two visits a month until the weather gets hot again, saving me a ton of money. Dane in one day made me a fan and I already called someone I know at Quantom Pools to tell them about this Precision Pools and how easy they were to deal with. The really great thing is they also do landscaping work. I have found a company that can two jobs to replace people I have been frustrated with in the past.

Pool pump went out after just a couple years . Precision…read morePools came out and replaced the motor . He was professional , knowledgeable and very reasonably priced . All around good experience !

After 4 years of using Lesley's as our go to pool place, we will never go there again. We went on…read moreSaturday and had a lady we've never seen before test our water and tell us to skip this, do that, wait 4 hours and everything will be fine. We went from clear water to this. Went back in on Sunday to have the same lady keep her back turned to us while another individual test our water. The individual told her that she is the one who recommended doing what we did when the lady asked, "Who told them that??". She would not look at us or acknowledge us. Rightly so when you see the shitshow we are dealing with. A guy came up and suggested we drain our pool.... Along with the money we spent on chemicals in the nasty pool water. Thanks for absolutely NOTHING and costing us money. Jackasses.

Sarah has been taking care of our water testing this year and our pool has never looked better. She…read morealways has a smile on her face and seems to truly care about our pool. She is a hard working young lady and very knowledgeable

Very pleasant attitude. Upfront realistic quote. Work looks immaculate. Will definitely reach out…read morefor future jobs as needed.

Follow up lawn maintenance was awesome! I am grateful for the care and work that is provided!read more

Concrete: Awesome Work Service: Outstanding Customer Service…read moreand Care Professionalism: Amazing Value: Amazing Selection: The only place to go! Value: Received way more than what I paid for! When you purchase a pool from Bahama Pool and Patio you become family!!!!!! You're not just another dollar to Bill. He truly gets to know you and your family and truly cares!!! Bill and his team take great pride in everything they do! They are true perfectionists and I can honestly say will make sure you are very happy and satisfied with your investment no matter what. Bill truly impressed me and gain not only my trust but my respect when he wouldn't allow me to waste money on stuff I didn't need! It's NEVER about the money with Bahama Pool & Patio but about the quality of the work and your happiness and satisfaction! His team help me capture something amazing and beautiful with remembrance of my late son, A Soldier. My grandchildren lives in my pool thanks to Bill and his team Thank you Bahama Pool and Patio(Memphis)

Bill was our contact. This guy promised the moon and delivered cheese!…read moreHe put our pool in 8 years ago. From the install and having to double check their every job to having to make them redo several things that were not done to specs, to having the city inspector failing the electrical 5 times- we do NOT recommend this company. Luckily we had added to the written contract that final balance due was not to be paid until pool past all inspections- otherwise, I am confident Bill would not have answered our calls, except he was wanting his final check. Now as we are replacing our liner, we discover that he did not use the promised cement mix/vermiculite, but used only sand! What a cheat!

Great company to work with! Excellent workmanship and experience. They stayed on budget,…read morecompleted the project in a timely manner and made adjustments to every detail.

Over the past couple months, we have been working on getting quotes from pool contractors for a…read moregunite pool installation in our back yard. We knew this project would not be an easy and relatively average pool installation because of the shape and drainage issues we have. We found it interesting that every contractor had different ideas and opinions on everything from the overall layout to the equipment and upkeep. After all was said and done, we narrowed the selection to Mid-South Pool Builders and Serenity Hardscapes. Both fell directly in the middle of the quote range and were only $70 apart on the final quote. After careful consideration, the final decision was not that difficult. June at Mid-South Pool Builders was dead on with her 3-D rendering of the completed project. We made a couple minor changes, but they found a way to give us exactly what we had envisioned as the completed project. I would recommend them if you are in the market for a gunite pool. They are also A+ rated on BBB. We are looking forward to getting this started. We will post updates later.