Love love love. I left feeling amazing!!! Thanks to Katie ! This is my second time going to…read morechampalou spa and I hadn't been disappointed yet ! Thank you

This post is well overdue, but I still wanted to share my experience. I went to this spa with my…read morefriend in July of 2024 i believe, to get a facial and body service which we scheduled beforehand. From their options i selected a thirty minute facial and a thirty minute full body message. The facial was incredible I wish I knew the woman's name who performed the service. It was a comfortable space with soft lighting and music. Very relaxing. My body message on the other hand was a different experience. I remember the lady wasn't thrilled that i chose the 30 minute full body massage because "it wouldn't be a lot of time to get to every part of the body". Which i told her that was fine and to just focus on a few main parts... She didn't make the space feel super comfortable and was loudly breathing and I could hear all of her movements. Not a huge deal, we continued and i just tried to relax and enjoy the massage. Unfortunately, it was too intense for my liking, and i did try and signal that to her. Which i don't think was received... It almost felt like she was doing that because she was a little annoyed i didn't choose a longer timeframe for the massage. Ever since going my collarbone pops. I don't know why and it still does even almost two years since. Overall, the experience was mostly good! I enjoyed the welcoming lady at the front desk and the lady who did my facial. Only thing was the woman who did my massage did not give me the experience i was truly hoping for from getting my first massage out! And on top of that my collarbone popping ever since just shows how aggressively she was massaging!

Bridget Jones has great hands. Attitude not so much. Roy was very good and Tracy is good.read more

I moved to Memphis from Chicago about 4 months ago and what a find. I had a 1 hour with Traci, hot…read moretowels, stones and a bottle of water for the ride home. One of best messages ever and $65. Love that its attached to a nail salon. Definitely will return.

Amazing business for all your massage and self care needs. Friendly staff and great professional…read moreservices offered. Best place to go for your massage and pampering needs. The atmosphere is calm, warm and inviting. Highly recommend this place of business.

I purchased a gift card for my wife to get a massage here last year for her birthday. In recent…read moremonths she has been trying to redeem the card but we haven't been able to because actually getting ahold of anyone on the phone here is pretty impossible. When she has actually talked to someone they have been incredibly rude. I did notice the gift card has an expiration date whether we redeem it or not which leads me to believe Amazing Hands is just a big grift and not an actual business.

Best massage I've had in a long time! Mike did an amazing job working out the knots in my neck and…read moreshoulders--I left feeling so much lighter and relaxed. They were also very accommodating when I decided to walk in without an appointment. On top of that, I accidentally left my very expensive jewelry there, and when I called, they immediately found it and set it aside for me to pick up later. I really appreciated their honesty and professionalism. Highly recommend this massage place to anyone looking for great service and a truly therapeutic massage!

Easy to schedule a time for massage. 90 minute massage, with focus of 60 minute body and 30 minute…read morefeet. The masseuse asked questions periodically about the pressure, etc. she did consistent work the entire time. She was attentive to trouble areas. It was a little different than what I've experienced in other places but felt quite effective. I drank plenty of water afterwards and I am a little sore the next day in the areas that needed extra work.

Very clean, great service, and a friendly environment. Daniel was my nail tech today..... he did a…read moregreat job!

Donna is so sweet and friendly! She's great at doing nails and keeping them looking clean when…read moreshe's done. She takes her time and pays attention to detail. So glad my SIL introduced me to her salon. Edit to add: Love getting my nails down by Donna, Beth, Mike, Daniel. You can't go wrong with anyone here!

Inside the salon the decor is really nice and the staff is attentive. I wanted to try this nail…read moreshop because it is one of the newer locations in Lakeland. I haven't had much success with Gloss Nails locations but I thought to give it a try. I only scheduled a pedicure and some of the top requested nail tech were out that day. Either way I proceeded with the pedicure which is the most basic service you can do. The tech was not patient and did a rush job on my pedicure. Polish was outside of my nail beds and this was gel so it's hard to remove once it's set. My toe nails were cut crooked. Overall one of the worst pedicures I have had in a long time. Needless to say I may try some of the top rated nail techs that work there but this will not be my back up spot if my regular tech is out of town.

Great place and service. Kyi is awesome and amazing nail technician. I've been seeing her for…read moreover a year.

This is my favorite place to get a massage . Amazing…read moremassages and excellent service I refer all my friends and family .

One of the literal worst experiences of my life. First of all, the lady at the front advised that…read morewe went into the room and changed. As we're changing, never once did she knock, but instead just opened the door, while we were naked and in the middle of undressing. During this entire time, she held the door open demanding I give her my card, so she can process the payment. So instead, I put my clothes back on and walked out with her to pay for the service, before service was rendered. As I stood there to pay, the lady taking my payment very rudely burped in my face & then laughed.. so fast forward, I pay and she insisted that I immediately tip, AGAIN, before service was rendered. I advised I would gladly tip after the massage. So then, I return to the room to undress and lay on the bed table. She and another woman then come in, extremely loud & again, burping very loudly & laughing.. not the relaxing massage experience that we expected. My wife and I laid there another 5 mins while they pressed and pushed into our back & head.. we then got up and advised we did not want the service & that we expected a refund. The lady then tried to advise the receipt said "no refund" which it didnt, but either way, I didnt care. I wanted my money back. Nevertheless, I had to call MPD for an officer to come out and force them to return my money, for services that were never rendered. DO NOT COME HERE. This place is terrible! Almost made me feel like this is where you go for a happy ending.. spend your money elsewhere! This place should be shut down

As always Jewel does an excellent job!…read more This is a before and after! She doesn't thread them to thin just the right amount to give a clean arch! If Jewel isn't available, try Gauri!

Would not recommend, the customer service is terrible if you are wanting a Henna go somewhere else…read moreto get one.

Great location...Wait time was minimal 3-5 mins! Front desk…read morecustomer service was welcoming and kind. The massage was one of the best! I think the masseuse's name was Jason. I felt comfortable and relaxed. For the first time, I fell asleep during the session. I was shocked! I was tensed in certain spots and he focused on all those areas. I will certainly book again with him!

I love this location, I've been a member for years and have never had a complaint. Great customer…read moreservice, easy booking on the app, great massage professionals and even tried out their facials. Great experience too! My one complaint at one point, was the a couple of the therapists were VERY chatty. I would sit through the session and tip as normal, but would request not to have that person again in the future. It's a COMPLETE personal preference, I'm normally very friendly, but massages are my time to truly just zone out. I found out that if you express these concerns or interests, that the front desk may be able to align you better with therapists. Not just with personalities, but a little more detail with pressure (other than just light, medium, firm). They only have a couple of therapists who can do prenatal, which is a bummer, but it's nice they have the option at least.

I had a facial and dermaplane done by Keri Jo and it was such a wonderful treat. The office is…read morebeautiful and the staff are very friendly! Highly recommend!