One stop has helped me keep my pool absolutely in top notch condition . They are always ready to…read moretest your water and give you correct amounts of chemicals to treat your pool. All the guys are friendly and are consistently there.

Ryan D the tech that serviced our water pump was very courteous and notified us when it was…read morecomplete. He noticed a deficiency on the pump and personally let us know so that he would take care of it before there was additional leakage. We appreciate the service that we've been given by many of the Riverbend technicians over the years. Always very courteous, knowledgeable about the equipment and willing to repair if they have supplies handy. Thanks Riverbend!

Sorry to say this is my last excellent review for Riverbend Sandler service tech James Guice only…read morebecause we sold our home and no longer own the pool!! But James once again did a fantastic job with a small repair needed to satisfy the buyers inspection. James is just the best, he is knowledgeable, friendly and always responsive. Thanks for all your great work James!!

Our decision to hire Southernwind Pools to build our fancy new cement pond can be best described in…read moretwo words: Mike Calonne. In our opinion, Mike is, by a million miles, what separates Southernwind from other pool contractors. Mike wears two hats at Southernwind -- one in a sales context and the other as a pool designer -- and we were fortunate enough to engage his services in both capacities for our project. From the day we picked up the phone to the day we filled up our pool, Mike was nothing but professional, courteous, responsive and reliable. And from a creative standpoint, Mike's concept for our pool design blew the freaking doors off of what the other contractors brought to the table. The level of creativity he brought to our project far exceeded our expectations and was right in step with his knack for problem solving. At the end of the day, we were absolutely thrilled with Mike's vision. As for the construction process, things generally went according to plan, with a few hiccups along the way. About midway through the project, the project manager assigned to us took another job with a different company. This was actually fine with us, as he seemed somewhat disengaged from our project, but no one bothered to inform us of the lineup change until at least a week after his departure. The breakdown in communication probably ended up costing us a week or so of construction time. The only other real complaint we had about the process was the performance of Southernwind's landscaping subcontractor. These are the guys who handle irrigation and any pool-related landscaping installations (in our case, a flagstone deck and walkway). While they were always courteous and friendly, their level of skill and quality of workmanship didn't seem to be on par with the requirements of our project. Either that or they were in a rush to get the heck out of Dodge. Whatever the reason, we were less than impressed with them. But as we're all unfortunately too keenly aware, a subcontractor by any other name is still a subcontractor. Beyond that, the construction process went really smoothly... very few headaches or panic attacks. Bottom line, if you're thinking about pulling the trigger on a pool, we'd highly recommend Southernwind. When we first began the process, we were blown away by the dollar figures attached to building a pool, but after having gone through it, we have a real appreciation for the sheer scope of what goes into the process. It's a relatively massive undertaking, all things considered. We believe that the main thing Southernwind offers is value. Not only from a cost standpoint (and they were extremely competitive), but from a Big Picture standpoint. From start to finish, they are a well-oiled machine in every way. And if the whole "design aesthetic" thing is a priority for you (as it was for us) then the person you're gonna want to call is Mike Calonne. The dude just kicks ass.

Highest Price, Lowest Quality: A 3.5-Year-Old Pool Falling Apart Like It's 15…read more I am writing this to warn any homeowner in North Texas considering Southernwind Pools. I made the mistake of choosing them because they were the highest-priced bid and had strong reviews. I assumed that a premium price tag guaranteed premium quality and professional oversight. I was wrong. In reality, I paid for a luxury product and received bottom-tier craftsmanship from what appear to be the cheapest possible subcontractors. The construction process during COVID was already no fun, which I am not even holding against them. What I am holding them accountable for is the systemic failure of the pool's structure since it was completed in September 2022. The "Infinite" Leak Cycle and Incompetent Service We have dealt with multiple pool leaks since the very beginning. Southernwind was so delayed and unresponsive regarding leak detection that I had to personally pay for three full leak detections out of my own pocket. Even when they finally "fix" a leak, it is a temporary Band-Aid. In late 2024, a leak reappeared in the exact same spot they had supposedly repaired just one year prior. We were losing half an inch of water every single day. As a gesture of good faith after John reached out to "solve" my issues last year, I even signed up for their pool service again. That was a mistake. I quickly found that the pool service was not actually cleaning the pool properly either. It was just another layer of high-priced, low-quality service from a company that clearly does not value its customers once the initial check clears. Substandard Masonry and Tile Failure The tile and grout work on this pool is a disgrace. The grout on the spa began cracking and deteriorating almost immediately. Grout should last for several years, yet mine didn't even last one. After I fought to get it regrouted, it failed again one year later. The tile work is even worse. It was clearly not done properly, without the necessary sealing or treatment required for a pool of this "caliber." In 2025, the tiles began rising and falling out. They were "fixed" by Southernwind, only to have the exact same failure happen again during the 2026 freeze. This time it is a disaster. My entire back panel wall is rising and failing. It is proof that the original installation was fundamentally flawed. Don't Fall for the "Management Fix" I previously wrote a negative review about these issues. The President, John, contacted me and promised to resolve everything if I took the review down. I trusted him and deleted it. That was a massive mistake. The "permanent fixes" they promised were just enough to get me to stay quiet for a few months. Now, in 2026, I am facing the exact same structural failures all over again. Do not let the "premium" branding fool you. Southernwind Pools charges luxury prices but delivers a product that falls apart in under four years. I am now 3.5 years into owning a pool that has the structural problems of a 15-year-old installation. If you value your money and your sanity, look elsewhere.

Don't make the mistake I made and attempt to go to this store 15 mins before closing. Frustrating I…read moredrove over here for nothing, the good news is the other independently owned franchise 10 mins north of there on Custer offered to wait until I arrived to make my purchase even though they'll be closed or close to by the time I get there. Don't put your hours of operation on Google and your store window at 6pm if you close at 5:30...5:45pm no idea.

It's all about customer service! I needed a special part for a hot tub (cold plunge) and I called 6…read morepool spots and none of them had what I was looking for, but bigger then that, they weren't hungry to help me out. When I called pinch a penny I spoke with Eyob and he was Super Helpful! I sent him a video through a text, told me he would contact me back when he had more info; 15 minutes later, received a call back and he had sourced the item I was looking for from his local warehouse. Eyob definitely went above and beyond for me and I'll be back as a returning customer!!

Brendan has been servicing our pool for about a year now and has been exceptionally courteous and…read moredependable. Extremely reliable as he responds back immediately to my texts/ calls and communication to me is key. Here's an example. The pump, filter, and salt cell froze up and cracked during the recent snow and 2 days with no power we all encountered, I called up Brendan about getting that fixed. Per call, ordering parts to install complete = 30 days and he provided status updates weekly and when the parts ordered had arrived. Very impressed in regards to the challenges because many pool owners were going through the same scenario scrambling to get their pools back up and running. Definitely recommend Brendan@4UPool&Spa! Sharing a few pictures of install and clean pool. Outstanding job sir!

This company and its owner are excellent! Our pool was built earlier this year and we handed the…read moreweekly maintenance over to Branden. He always shows up on schedule, does the weekly service and keeps me in the loop. He's passionate about his work and, more importantly, putting his clients first. His prices are great and I'm happy to support his growing business. Highly recommend!

This is my go to place. They are competitively priced and honestly so knowledgeable. I have bought…read moreeverything from chlorine to a Polaris cleaner. The owner is so knowledgeable. I can't recommend this place enough.

If you have a pool, you need Poseidon Pool Supply. We sprung a leak in our equipment and they were…read moreable to come out same day and repair. John was super great! He was very knowledgeable, finished the job quickly and very affordable. Thanks again!

I had originally contacted a different pool company that I had used for various other pool repairs…read moreand projects and gotten a quote for a pool cover. I had my pool measured and was trying to go forward with that order in September and then waited two months for the company to tell me that the third party company we have used is no longer returning phone calls...so started this venture for a new pool cover. Fortunately I went to Yelp and despite having limited reviews I called Pool Leaf and Safety Covers. Kirby answered and we scheduled an appointment for two days later. I liked what he had to say which was that we will custom measure and build your cover in the driveway and install it the same day! Talk about fantastic service!! And the price was $600 less than I had previously been prepared to pay. So between the service and the price we had a real value here. I was scheduled for December 12th for the install but they had an opening on December 6, so they installed it then. Even had a wind storm that blew leaves all over the cover that night and I was able to know I had saved myself an hour of scooping leaves. Give Kirby a call and save yourself some time, too!

We have been completely pleased with our experience and purchase from this company. We did not know…read morewho to contact when we were initially searching for a custom pool cover. We ended up contacting three different companies (based on online reviews) and heard back from only two. The prices from both companies were similar and affordable. Kirby was professional and friendly in his interactions with us. While we were waiting to hear back from the third company, Kirby checked back in on us by phone and we ended up going with them. The entire process was easy. They showed us samples and went over all of our questions. They were prompt and on time. Kirby and Taylor worked hard in this extreme heat and completed our job in one day. We can't believe the product and how they have thought of every aspect - the material (which is sturdy), the hooks to secure it (which our flush with the ground and attractive), the ease of the install and removal process - we will not hesitate in recommending this company! We love the way it looks - the green that we chose does not look obtrusive in our yard; it blends right in with our yard. The cover and rack that it stores on isn't too large; we are able to store it inside of our garage. And we are happy that it comes with a 10-year warranty. My husband is especially excited since our pool is surrounded by trees, many of which overhang the pool. We look forward to installing it in the fall and we love the fact that we can just take the cover off of the spa in the fall and winter so that we can continue to use it. Thank you for a great experience!

I have only worked with Kelli for a few weeks and though I'm at a stand still moving forward…read moregetting a hot tub, she has been friendly and courteous by staying in touch to let me know about current offers and discounts.

I am updating my review because Colby at Southern Leisure did what was fair and needed to be done…read more Southern Leisure is replacing the Marquis Crown Epic that was just poor quality. I was at the show room and was amazed at the quality of the Marquis hot tubes in the show room verses what I received. Southern Leisure is doing the right thing replacing it. I did not want nor buy a blemished hot tub I paid full price for it. Now its up to Marquis to build my replacement to the quality standards I have seen in other Marquis hot tubes. Colby with Southern Leisure was great he was very understanding of my frustration with the issues and in the end came up with a solution that was just and fair.