Paquette Pools and Spas has the most amazing customer service and very prompt! These guys are the…read morebest in pool care! They saved me with a heat pump they had in stock for a fraction of the price from the original installer.

Paquette Pools is the gold standard of pool installations, service and customer advice for DIY…read morefolks. We have been supported by them for years and just recently needed some major repair work done and as usual it was done quickly, without issue and very competitively priced. All of their staff are friendly, very knowledgeable, and committed to customer satisfaction.

Just opened my pool after using Marklynn to close and found a few things wrong. Two of the plugs…read morefell out at some point letting water into the jets. The drain plug was completely removed from the filter housing and a chipmunk or something got in and made a nest on top of the filters which was a pain to clean up. The chlorine feeder was not removed so I had to do that myself in the fall. (Not really a big deal but not what I'm used to)

I am a new customer and a new pool owner. The team at Marklyn has been so kind and friendly…read moreteaching us and helping us with our pool. They came out took a water test, then called to tell me what chemicals I needed, he even dropped them off at my house later that afternoon as he said he would be in the area. I highly recommend this company.

Huge shoutout to Nicole, she's very patient and so kind to help a bonehead like me. I'm a new pool…read moreowner( 3 years) but who's counting. Lol she was great she stayed on the phone for me and told me how to do it and I eventually got it. Thank you. Honestly the whole crew has been helpful and thanks you all!!! Thanks Colby, tony and Nicole.

We been doing business with them for over 20 years. The store usually has everything in stock…read more Great service!

They can sell you a $20+K hot tub with their "employee-owned company" sales reps - but ask an…read moreemployee and you'll find out that 'employee-owned' is total b.s. The delivery people were great - but try to get ahold of anyone with questions, and if you ever get a call back after trying every phone number and always getting voicemail and leaving messages, they won't have an answer but will tell you they will get back and they NEVER DO - this has been going on for over a year. The WORST CUSTOMER SERVICE ever! Beware: buy your Hot Springs spa somewhere else!

Adam was incredibly thorough and helpful. Would highly recommend! Excellent guidance. Felt very…read moreconfident that we made the right choice with our purchase.

Abysmal service after spending thousands on hot tub and broken parts. They barely answer the phone,…read moredon't return email nor messages- shame. As in the other bad reviews, they are all about sales and no service for even the most minor issue!

This is the second time dealing with staff at Crocker with questions about our spa we purchased…read morethere. They are extremely rude on the phone and in person. If I knew everything about spas like they do I wouldn't have to ask questions. I have questions as newer owner. The customer service is terrible! Very different from the day we made a large for sure. Many other hot tub/ spa companies around to purchase my chemicals and ask questions that don't make you feel like you're bothering them as a paying customer.

This was our second time TRYING to shop for a hot tub here and it's like they just don't want to…read moresell you one. The first time( 3 years ago) was post covid and they claimed that they couldn't get any. This time, the guy who was at the counter knew absolutely nothing about them. He claimed the salesman was at lunch and would be back soon. We left after 20 minutes of waiting AND left a phone number for him to call us. He never called.

They are horrible with communication. They CAN NOT keep to the schedule and to top it off the…read moreinstallation is substandard and they take short cuts where ever they can. They do not consult as experts in the field - all they are interested in is getting your money digging a hole and dropping in a pool. My pool sat for over two weeks (unable to use) with a plumbing leak they used my house water to try to refill the pool until my well gave out. I am still waiting for them to come back and complete the installation. But they did cash the 90k check I wrote

Great people but terrible products. Got this pool installed (perfectly) 9 months ago. Save your…read moremoney and don't get the Trevi 211 with "reinforced walls" and don't get the upgraded liner. Did not come with a skimmer plate and was told it didn't need one. Water was drained below the lip. Not worth the money. If it's damaged it is not covered by the supplier/maker. Also told warranty does not cover defective material damage because they label all of it as "natural causes". Why have a warranty then. Had a tin pool that lasted over 20 years and it was your basic bottom of the line wall and liner. Should've stuck with that!

Needed to replace motor/pump for pool quickly. Left message 5 days ago ... no return call!read more

I would highly recommend Wicked Pool Service. Great attention to detail and great communication…read more Something you don't always get with other pool firms. Give them a shot and you won't be disappointed.

From the owner: 🌊 Dive into Sparkling Clean with Wicked Pool Service! 🌊…read more Looking for hassle-free pool maintenance? Let Wicked Pool Service handle it for you! Owned and operated by the dedicated trio—Cody, Becca, and Kyle—our team brings years of expertise and a passion for pristine pools. ✨ Why Choose Us? Expert Care: Routine maintenance, deep cleaning, and repairs handled with precision. Reliable Service: We’re committed to keeping your pool swim-ready and crystal clear. Friendly Professionals: Cody, Becca, and Kyle deliver top-notch service with a smile. Check out our Yelp page to see why our clients rave about us! From sparkling reviews to detailed service options, everything you need to know is right there. 📞 Ready for a pool transformation? Book your appointment today and let Wicked Pool Service make your pool the envy of the neighborhood! Wicked Pool Service – Where a wicked clean pool is just a call away!