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    Leslie's Pool Supplies

    3.4 (12 reviews)
    Open 9:00 am - 6:00 pm
    Updated a few days ago

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    Pinch A Penny

    Pinch A Penny

    (24 reviews)

    $$

    I needed a filter basket for my Jandy filter pump. The store representative wasn't sure what I…read moreneeded. He called for the owner Bill for his help. He ask me what type of filter pump I had and he picked up the basket I needed and he gave a brief explanation of its operation. I ask what the cost was and he picked up a tag for $39.99. Bill could sense I wasn't going to spend that much. He lectured me on how he had $100 dollars of employees and how I was an online shopper. He then turned and walked away continuing to verbalize his displeasure with my not purchasing a filter basket at that high of a price. Two of his employee's witnessed this interaction with a customer. I will never shop at this pool store again. I will contact Pinch A Penny franchise compliance and file a complaint with them.

    WILL NOT HONOR WEBSITE PRICES! Business Ethics--NON-EXISTENT…read moreWent to pick up 3 - 2.5 gals of Chlorine shock liquid. The store would not honor the $9.99 price posted on the store website. They charged me 15% higher. I personally showed the manager the store website price on my phone. And he STILL refused to honor it. I argued with him for 10 minutes. UNBELIEVABLE! Does this manager know the term "Ethical Business Practices" They might have got me for $5 but that ordeal will cost the store $100's of dollars in my future sales. I will never step foot in the store again. Another quick "money grab" encounter, so predominate in the world we live in today! Thankfully it was not a large purchase.

    Spas Unlimited - Houston - Custom Indoor Sauna in a bathroom with a bathtub

    Spas Unlimited - Houston

    (30 reviews)

    $$

    After having our spa six month it is time to write a review of Spas Unlimited service. We've had…read moreissues with the bluetooth that had everyone scratching their head, ordering parts, dealing with delays in getting the parts from the manufacturing company and COVID. Last week Brett contacted me again to tell me they finally have the topside control panel for the entire spa.....yeah. Brett showed up early and had the bluetooth system working again. It sounds fabulous, the speakers have high end quality sound and makes the entire spa time even more relaxing. David worked with us during this entire process. I felt so sorry for him as getting the parts were out of his control. Then Brett, total gentleman and professional who explained each step he was taking to attempt to fix the issue, much thanks friend. Thanks to Benny and Jeremy who also stopped by one evening after the completed their spa deliveries for the day and worked well past dark to help. The ladies in the office who kept getting out calls for any possible updates, thank you. We couldn't be more pleased with our purchase back in July and delivery in August. David your entire staff is incredible and patient, so keep up the great job you all do and keep doing it right.

    UPDATE- The day I posted this, I finally got a call, so I changed my 1 star to 2 stars. Martin…read morecame out, and fussed about the spa, and then told me, he will need to make a third return call, not this Monday, but NEXT Monday to bring his sump pumps and vacuum etc. So, still not repaired to blow out the lines. I will update again if anything ever gets finished. I bought a lovely swim spa from Spas Unlimited a couple of years ago. We have enjoyed the spa. Noticed a few issues this spring. Reached out to Esmeralda in service. Paid a Couple hundred dollar service fee. Waited over a month for a Technician to visit. He spend about 10 mins with my spa. Enough to remove filters and the top of spa. He stated he needed a compressor to blow the lines, and the spa jets seemed glued on and were not popping off easily. He left. I truly thought he was either going to get a compressor or have lunch. He never returned. I waited another week to call Esmeralda who stated that they were "waiting to see how the owner wanted to proceed with the repair". I haven't heard back in three weeks. The request for service started back in Spring. It is now almost August. Unsure of what I paid $$ for service call. Absolutely nothing was done. I've been more than patient.

    Town & Country Pools

    Town & Country Pools

    (13 reviews)

    I honestly have nothing but great things to say about Town and Country pools, they were phenomenal…read more I went into the pool build process nervous due to the horror stories you read about with other pool builders. You will find no one better than T&C. I was immediately sold on Town and Country from day 1 and it is purely because of Emil Hermis, our builder. I filled out a request for information and within an hour Emil came to our home and began designing. Emil immediately struck me as a man of integrity, dedication, and very knowledgeable. My first impression was not wrong, Emil is a master of his craft and every single detail mentioned was delivered upon with perfection. I cannot begin to describe how grateful and thankful to Emil we are. The contractors used by T&C are top notch. There wasn't a single crew that worked on our pool that wasn't simply amazing. All were incredibly friendly, respectful, diligent, and hard working. The quality and skill every single crew brought to the build cannot be understated.. and they did it in 100 degree Southeast Texas heat. I cannot stress enough to a potential pool buyer, take care of your crews working on your pool. It is boiling hot outside and these guys do not take breaks, get them Gatorade or water. It doesn't take much to take care for the people giving you their all in our weather. We love our new pool and could not recommend Town and Country enough. We will absolutely be repeat customers if the next home we buy needs a pool built. Thank you Emil, thank you Town and Country!

    Great service! Built with Honesty and Integrity! Best pool company I've ever come across they're…read morethe best of the best! You can tell they've been in the business for so long! Really high standards and top notch service throughout entire process and very responsive and professional communication.

    Leslie's Pool Supplies - hottubandpool - Updated May 2026

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