As a store so far, they've been great! Way cheaper than Lesly's…read more I always do my own pool maintenance so I'm not sure about what the other reviews say. But yeah. Waaay cheaper that the other place. And when I've gone there, they're always nice to me. Even cheaper than some Amazon stuff I bought.

All ways friendly and helpful. Never went wrong with the…read morebuissnes. Been customers for almost 10 years.

Just purchased a GMG Prime Daniel Boone pellet grill from Hot Tubs of Central Texas in Belton TX. I…read morecalled them about coming in and picking one up and found out the grill was on sale, and it comes with a free bag of pellets. I told them I would be by in the next few days to pick one up. THEN Kaycie called me back and said they would deliver it for free! I am so excited to get started. Received my grill at home in less than an hour. Thank you Kaycie! And thank you Hot Tubs of Central Texas!!!

From the owner: If you've always dreamed about having a hot tub, it's time to make that dream come true. Hot Tubs…read moreof Central Texas is a family owned and operated hot tub installation service in Belton, TX. We offer excellent customer service and affordable options for every family. Once you have a new outdoor living space, you'll need some patio furniture and a grill. We carry Summerset Casual outdoor living furniture in a wide variety of styles, and we also have charcoal, pellet and gas grills. Our friendly associates can answer any of your questions about our hot tub styles and the installation process. Call 254-572-8927 now to ask about our financing options.

*BUYER BEWARE* THEY SELL YOU A TUB BUT DO NOT SERVICE IT COMPETENTLY…read more I spent approximately $13,000 on a Wellis hot tub from Big Star Backyards. About 3 1/2 years later (still under warranty), it developed what was initially a relatively minor leak. That was the beginning of what has now become a six-month ordeal. Since February, I've endured multiple paid service visits, repeated repair attempts, months of downtime, and countless emails and phone calls coordinating repairs with both Big Star Backyards and Wellis. Despite all of that, the leak has progressively worsened rather than improved. The most frustrating part is that what began as a slow leak has now become a spa that can lose nearly all of its water within approximately 24 hours after being refilled. Throughout this process, I've done everything asked of me. I've coordinated appointments, rearranged travel, filled the spa when requested, taken videos documenting the leaks for the technician, and remained patient while waiting weeks for parts to arrive. Unfortunately, despite all of those efforts, I still do not have a functioning hot tub. Rather than taking ownership of why repeated repairs have failed, the conversation has increasingly shifted toward my water chemistry--even though the spa is still under warranty, the water was balanced immediately after repairs, there were no guests using the spa, and it leaked nearly empty immediately after being refilled. That explanation simply does not align with what actually occurred.

We've spent more than $10k at this company over the years and had a great relationship and service…read morefrom them. In a routine conversation with someone named Michelle regarding service she was rude and hung up on me. I called back and she did not apologize for hanging up or for her unprofessional attitude towards me. I let her know that she should go fuck herself for her behavior and that I would never do business with them again. Then I received a message saying that I was banned from their business. Fair enough. No courtesy or professional response from a company I've spent more than $10k at in the past 4 years. She needs to be fired.

From the day I met with Aaron to the day my pool was complete, our experience with Premier Pools…read morehas been outstanding. Aaron kept us informed up until Kevin, the site manager took over. We began the process in Sept. Due to circumstances beyond their control (weather and supply issues), the pool wasn't complete until Feb. Kevin was in constant contact. After Kevin was injured, Fred took over. Again, communication was great. There were no issues at all. Everyone addressed any concerns and answered all questions we had. Everyone was completely professional. Our pool is absolutely beautiful! The cost of our pool was less than the price of our new car. Unbelievable! If you are contemplating on getting a pool, sit down with Aaron at Premier Pools. He can customize a pool to fit your budget. We do not regret our decision one bit. **My husband has spent more time outside in the last 2 months than he has in the last 2

Loved the build process and the pool was great for about 2 years.... Now the pool is starting to…read morefail from a shotty subcontractor premier used to build the pool - specifically the concrete etc. the pool now has ASR (concrete cancer). Thought oh great!! Total bummer but PPAS gave us a wonderful warranty and all will be fixed and made right. PPAS filed the insurance claim which they said their insurance company denied for me and countless others and they were headed to litigation to resolve this. PPAS was great about monthly communication up until Nov 2025 and they have gone completely silent. Have no idea what's going on at this stage, pool looks terrible and is losing water. I just really would like an update as to what's going on at this stage and our pool repaired so we as a family can get back to enjoying it. Until PPAS starts honoring their warranties I'd highly HIGHLY suggest to stay away and seek out other pool builders

Jerry seemed like a very nice man and easy to work with. He gave me a quote on cleaning a pool, but…read morewhen I asked for a bill or the quote in writing he withdrew his bid without explanation and hung up on me. Not very professional. Was very confused by the whole thing.

From the owner: Locally owned and operated, with over 35 years of experience in the industry, Jerry's Pool & Spa is…read moreproudly serving Harker Heights and the surrounding communities with trusted and well reputed pool and spa services. Jerry's Pool & Spa specializes in replacing in-ground vinyl liners, using products from our supplier, Mcewen Industries. We also specialize in providing complete equipment repair and replacement, including pumps, filters, heaters, and salt systems. For pool maintenance, we offer drain and clean services, with one time cleaning and weekly cleaning options available. For reliable, efficient, and thorough service, call Jerry's Pool & Spa TODAY!

Do not do business with this company. While we were able to get our pool mostly finished, the…read morecompany filed for bankruptcy on 11/22/2022 and left several people with unfinished projects and ultimately liens on their homes from contractors not being paid. The work done on our pool was fine but was incomplete as they did not fix a waterfall leak as well as several other small tasks that they promised to complete.

We bought a Jacuzzi from Ocean Quest in Belton and are very satisfied with the purchase. Kim was…read moreour sales person and she was not only nice but very informative, answering all questions we had before, during and after the sale. The guys that delivered and set the tub up were equally nice and very informative as well! Best purchase we have made

John came out very fast to give us an estimate on a heater replacement after the ice-storm…read more The heater was replaced and a by-pass installed. Very professional and fast. Will definitely call again if we have pool repair needs!

I don't know how their pool cleaning is but their drivers like to pull out in front of people and…read more ​then hit their brakes I was coming from Burnet into lampasas just before the high school and one of their trucks pulled out right in front of me luckily I had enough room to get over cuz he pulled out and hit his brakes you can't pull out and hit your brakes whenever you got traffic coming to you doing 55 or 60

Great experience from purchase to final install! Got a fantastic deal on swim spa from Brian. They…read moremet and exceeded my expectations on customer service, product quality, and timeliness throughout the process. They delivered exactly what was promised and more. Great company, and Brian and the team were excellent at what they do. I will continue to support the business in the future.

They came to my house and made a repair on pvc pipe leaking and a couple of o rings that needed to…read morebe replaced. The original quote was 300 and they ended up charging me 438. The tech that came out was not able to figure out the angle on the pipe that he was replacing and ended up using a putty which I agreed to. He was very friendly and knowledgeable. My reason for my review not being a five is that the quote was nearly fifty percent more than anticipated for a simple pvc pipe repair and o ring replacement. I tried to speak to the company and they were not willing to come any closer to their original quote. Beware of the price you are quoted as it may end up much higher than expected.

Pool-ology was able to make repairs the very day I called for help. Cliff, the service man, was…read morepersonable and professional as well as very helpful on pool questions I had. Pool-ology is my "Go-to pool company", for ALL THINGS related to my pool.

RUN! We got a new fiberglass pool installed and so DISAPPOINTED!!! Concrete decking is cracking…read moreall around, has chips, and bowing. I was told cracking concrete is normal but I am pretty sure it shouldn't be cracking immediately. They put the soil (finish) down on July 3rd right before the tropical storm dropped over 5" of rain and the concrete forms were still piled up in the backyard so that area didn't get cleared or topsoil. We still had a green pool that couldn't be enjoyed over the holiday. They won't dig before rain but they will through down fresh topsoil or whatever it was but not prepared for sod and rough grade that went straight to the pool. It was also before the masonry was even started much less completed. The masonry guys got to trudge through carrying the stones. What we ended up with was a mixture of concrete, sand, gravel and rock with footprints after things dried out. We had to use a tiller/cultivator and pickaxe to try to break up the ground. The mixture of concrete, sand, gravel, and rocks broke my tiller. They shouldn't put down soil until everybody is done so that all of it is cleared up! We signed the contract 3/5/2025 and we still haven't swam in the pool for 2 primary reasons. 1 they cleaned the filters but then they got more concrete in the pool so the filters already need to be cleaned to get the concrete out. 2nd the tinker toy handrail isn't going to help me or my sister in or out of the pool (white powder coated steel ended up being white plastic that bends pretty easy and isn't long enough to help). I don't know if my pool was damaged but when the little bulldozer slid into the side wall and they had difficulty getting it out, they said it was no big deal. It feels like to me they seem to invalidate any of my concerns, they just want the money. The decking mess is probably why they push to sell the cool decking to just cover up issues.

I've done routine business with Tom, an employee, and he is always very helpful but today was new…read morelevel helpfulness. I bought a new pool pump and the thread on the pool hoses did not fit the new pump. Dean, the owner, came out to offer advice but eventually his son, Scott, volunteered to help me. Help being an understatement. After coming to my house to assess the problem Scott took me to Lowe's and Home Depot to shop for pvc parts to solve the problem. Talk about customer service. We went back to my house, commenced to modifying my pump and all is running as designed.

From the owner: A pool is a great feature to have on your property. It provides an excellent source of…read moreentertainment and relaxation. In order to get a high-quality, long-lasting pool, you'll need to work with an experienced swimming pool contractor. Pools, Spas and Patios provides a variety of pool services in Killeen, TX.