Great experience from purchase to final install! Got a fantastic deal on swim spa from Brian. They…read moremet and exceeded my expectations on customer service, product quality, and timeliness throughout the process. They delivered exactly what was promised and more. Great company, and Brian and the team were excellent at what they do. I will continue to support the business in the future.

They came to my house and made a repair on pvc pipe leaking and a couple of o rings that needed to…read morebe replaced. The original quote was 300 and they ended up charging me 438. The tech that came out was not able to figure out the angle on the pipe that he was replacing and ended up using a putty which I agreed to. He was very friendly and knowledgeable. My reason for my review not being a five is that the quote was nearly fifty percent more than anticipated for a simple pvc pipe repair and o ring replacement. I tried to speak to the company and they were not willing to come any closer to their original quote. Beware of the price you are quoted as it may end up much higher than expected.

Ok. I don't get what the low reviews are for. I've always…read morebeen to this store for this past 2 years as a pool owner and man. Let me tell you, the 3 people that I've seen working there (lady, guy with glasses, and Hispanic dude) they are ALWAYS super super nice and helpful. It honestly looks like they enjoy working there and know a lot about pools. I don't ever do reviews honestly, but seeing this store have such low score, it honestly made me a bit angry. They do FREE water test, you could literally bring your water every day if you wanted to and they'll check it for you. Why the hate. You don't need a pool guy or company to clean your pool when LESLIES literally tells you all you need to do to keep it clean and balanced, even how much of each you need. Buy a pool robot, a skimmer net, and you're set. Never needed a pool guy to come to my pool because I can just come here once a week, have my water tested, and I'm set

As a new pool owner, I am extremely grateful for the help of the employees at Leslie's Pool…read moreSupplies. I am greeted the moment I walk into the store. One employee in particular, JaEl, is extremely helpful and knowledgeable. With the recent rains, my pool was a hot mess. He started me on a process that had my pool looking SO much better in a matter of days. Thumbs up to the staff at Leslie's!

As a store so far, they've been great! Way cheaper than Lesly's…read more I always do my own pool maintenance so I'm not sure about what the other reviews say. But yeah. Waaay cheaper that the other place. And when I've gone there, they're always nice to me. Even cheaper than some Amazon stuff I bought.

All ways friendly and helpful. Never went wrong with the…read morebuissnes. Been customers for almost 10 years.

We had the best experience with Aquamarine Pools of Texas from the salespeople (JP and Lissa) who…read moretalked us through all our options and answered every one of our questions to Jose and his crew who did the seamless install and treated our like their own to Angela, our contact person, who kept us so informed every step of the way and also answered our endless questions. In two weeks we had a fully installed pool which is just crazy! Aquamarine sent out their pool cleaner right after install and then Jason came out a few days later for pool school. We never had to call to find out next steps. If we could give them 10 stars we would! Everyone we dealt with was professional, knowledgeable and very helpful and made our first pool install experience so easy and enjoyable! Our backyard is a work in progress but watching them crane the pool over our house was a sight!

The representative that we had was amazing, he showed up on time, gave us all of the information…read moreand gave us an estimate right away. The bill for the pool was a little bit expensive, so we are looking elsewhere for estimates first before jumping in.

From the day I met with Aaron to the day my pool was complete, our experience with Premier Pools…read morehas been outstanding. Aaron kept us informed up until Kevin, the site manager took over. We began the process in Sept. Due to circumstances beyond their control (weather and supply issues), the pool wasn't complete until Feb. Kevin was in constant contact. After Kevin was injured, Fred took over. Again, communication was great. There were no issues at all. Everyone addressed any concerns and answered all questions we had. Everyone was completely professional. Our pool is absolutely beautiful! The cost of our pool was less than the price of our new car. Unbelievable! If you are contemplating on getting a pool, sit down with Aaron at Premier Pools. He can customize a pool to fit your budget. We do not regret our decision one bit. **My husband has spent more time outside in the last 2 months than he has in the last 2

Loved the build process and the pool was great for about 2 years.... Now the pool is starting to…read morefail from a shotty subcontractor premier used to build the pool - specifically the concrete etc. the pool now has ASR (concrete cancer). Thought oh great!! Total bummer but PPAS gave us a wonderful warranty and all will be fixed and made right. PPAS filed the insurance claim which they said their insurance company denied for me and countless others and they were headed to litigation to resolve this. PPAS was great about monthly communication up until Nov 2025 and they have gone completely silent. Have no idea what's going on at this stage, pool looks terrible and is losing water. I just really would like an update as to what's going on at this stage and our pool repaired so we as a family can get back to enjoying it. Until PPAS starts honoring their warranties I'd highly HIGHLY suggest to stay away and seek out other pool builders

I hired Cody Pools of Georgetown to build our dream pool on Lake Buchanan. Met with Mike in sales…read morewho took serious attention to details and created a render of the pool and spa in my backyard and discussed the options and features. The design and details (tile, coping, etc) were documented and so the journey began. Cody provided step-by-step details in both a binder and constant transparent communications. The build went smoothly and pool is awesome. Jody was the project manager and was consistently on-site to manage the many contractors from dig to operational. Both Mike and Jody were an awesome tandem who took all of the normal anxiety out of build process. With zero weather delays, the pool was operational in less than 2 mos. With Pool school included, I have the confidence of managing the operation and cleaning. With their warranty, I have peace of mind. Nicely done.

My husband and I bought a house back in December and decided that the only thing missing was a…read moreswimming pool. We did some research and then started our pool journey with Cody Pools. We met with Collin (the Designer) back in January and told him our ideas. It took about a week and then we met up with him to see what he came up with in terms of design and cost. He was great throughout the entire process. He was very knowledgeable and always answered our questions fairly quickly. My husband kept in contact with him the entire time. In February we met with Ryan (the site supervisor) about the construction of the pool. He was also very knowledgeable and explained what would happen throughout the construction process. My husband also kept in contact with him in case he had any questions. The construction process began in February. We weren't moved into our new home yet so the noise wasn't an issue for us but it's loud. Because we had fairly good Spring Weather the construction process went quickly. We were told that weather could delay the process but we didn't really have issues with the weather at that time. We went to our new home regularly to check on the progress of the pool which moved along quickly. Our pool was completed in mid May about a week before our move in date. So when we moved into our new home we had a completed swimming pool. It's great! We have used it multiple times and love that it was ready in time for the Summer. Overall Cody Pools did a magnificent job. Collin and Ryan were friendly and very helpful throughout the entire process. I love the outcome and look forward to spending a lot of time outside in our pool.

Let us warn you about Paradas Spas & Outdoor Living. I bought this spa from someone named Vince,…read morewho almost broke his neck getting all the paperwork signed, because I was putting 50% down - afterwards, I never heard a single solitary word or phone call from him. Thankfully, a logistics company named We-Gotchu Logistics and Tanner, owner, saved the day. I had to order a crane so that we could take it over a privacy fence. I did all this on my own, except for Tanner, who made an exception to put me first in line and specifically gave me a time he would be here, so as not to run up my bill with the crane company. He did just that and more. Since we never heard from Vince after he finished the paperwork on the Spa and collected his money, I would say service after the sale is zero. Don't take any chances with Vince or Paradise Spas.

We purchased our hot tub at an expo on 1.25.25, then we moved into our house and got the concrete…read morepoured the first week in March. It was then that I started calling Paradise Spas for delivery. It is now April 14th, and I CANNOT get anyone to give me a delivery date. I have called multiple times per week, and no one ever calls me back. Today, I asked for a refund of my money, and they said, "All sales are final." Well, okay, all sales are final, but then a PRODUCT is typically given for a sale. They took our money, and we sat without a hot tub for four weeks. This was not just for fun; my husband had seven knee surgeries, and the doctor said it would be good therapy for him, so there is that, too. BEWARE OF THIS COMPANY. I will update this review if and when I get the tub or my money back.

Mike Matthews, Bell County Branch manager provided us with a service proposal 8/2024 via email. We…read moredecided to revisit the service 3/2025.Mike came back to sit down & thoroughly explain the process & chemicals used. He was very knowable & answered all my questions. He then sat next to my computer to explain the plan options & assisted w/ helping me chose the right service plan combo for our home. Mike made navigating through the process smooth. I highly recommend Mike & the Bell County office.

We had insect and rodent infestation. They assessed our situation and worked with us to fix it…read more Really excellent experience.