Great experience from purchase to final install! Got a fantastic deal on swim spa from Brian. They…read moremet and exceeded my expectations on customer service, product quality, and timeliness throughout the process. They delivered exactly what was promised and more. Great company, and Brian and the team were excellent at what they do. I will continue to support the business in the future.

They came to my house and made a repair on pvc pipe leaking and a couple of o rings that needed to…read morebe replaced. The original quote was 300 and they ended up charging me 438. The tech that came out was not able to figure out the angle on the pipe that he was replacing and ended up using a putty which I agreed to. He was very friendly and knowledgeable. My reason for my review not being a five is that the quote was nearly fifty percent more than anticipated for a simple pvc pipe repair and o ring replacement. I tried to speak to the company and they were not willing to come any closer to their original quote. Beware of the price you are quoted as it may end up much higher than expected.

Ok. I don't get what the low reviews are for. I've always…read morebeen to this store for this past 2 years as a pool owner and man. Let me tell you, the 3 people that I've seen working there (lady, guy with glasses, and Hispanic dude) they are ALWAYS super super nice and helpful. It honestly looks like they enjoy working there and know a lot about pools. I don't ever do reviews honestly, but seeing this store have such low score, it honestly made me a bit angry. They do FREE water test, you could literally bring your water every day if you wanted to and they'll check it for you. Why the hate. You don't need a pool guy or company to clean your pool when LESLIES literally tells you all you need to do to keep it clean and balanced, even how much of each you need. Buy a pool robot, a skimmer net, and you're set. Never needed a pool guy to come to my pool because I can just come here once a week, have my water tested, and I'm set

As a new pool owner, I am extremely grateful for the help of the employees at Leslie's Pool…read moreSupplies. I am greeted the moment I walk into the store. One employee in particular, JaEl, is extremely helpful and knowledgeable. With the recent rains, my pool was a hot mess. He started me on a process that had my pool looking SO much better in a matter of days. Thumbs up to the staff at Leslie's!

As a store so far, they've been great! Way cheaper than Lesly's…read more I always do my own pool maintenance so I'm not sure about what the other reviews say. But yeah. Waaay cheaper that the other place. And when I've gone there, they're always nice to me. Even cheaper than some Amazon stuff I bought.

All ways friendly and helpful. Never went wrong with the…read morebuissnes. Been customers for almost 10 years.

These guys are very professional and made the process as painless as is possible. I wanted a…read morefiberglass intentionally due to Texas terrain. It continually moves, so fiberglass is the smartest choice! I've added a couple of photos of what I've added after the pool was installed. Keep in mind your yard is going to be destroyed, so use it to your advantage and add some turf, pretty rocks, lights....... Fyi, GET a robot and add it into your add-ons/loan! Chump change! The vacuum they provide requires you doing 90% of the work, but a robot vacuum does the work for you.

We had the best experience with Aquamarine Pools of Texas from the salespeople (JP and Lissa) who…read moretalked us through all our options and answered every one of our questions to Jose and his crew who did the seamless install and treated our like their own to Angela, our contact person, who kept us so informed every step of the way and also answered our endless questions. In two weeks we had a fully installed pool which is just crazy! Aquamarine sent out their pool cleaner right after install and then Jason came out a few days later for pool school. We never had to call to find out next steps. If we could give them 10 stars we would! Everyone we dealt with was professional, knowledgeable and very helpful and made our first pool install experience so easy and enjoyable! Our backyard is a work in progress but watching them crane the pool over our house was a sight!

From the day I met with Aaron to the day my pool was complete, our experience with Premier Pools…read morehas been outstanding. Aaron kept us informed up until Kevin, the site manager took over. We began the process in Sept. Due to circumstances beyond their control (weather and supply issues), the pool wasn't complete until Feb. Kevin was in constant contact. After Kevin was injured, Fred took over. Again, communication was great. There were no issues at all. Everyone addressed any concerns and answered all questions we had. Everyone was completely professional. Our pool is absolutely beautiful! The cost of our pool was less than the price of our new car. Unbelievable! If you are contemplating on getting a pool, sit down with Aaron at Premier Pools. He can customize a pool to fit your budget. We do not regret our decision one bit. **My husband has spent more time outside in the last 2 months than he has in the last 2

Loved the build process and the pool was great for about 2 years.... Now the pool is starting to…read morefail from a shotty subcontractor premier used to build the pool - specifically the concrete etc. the pool now has ASR (concrete cancer). Thought oh great!! Total bummer but PPAS gave us a wonderful warranty and all will be fixed and made right. PPAS filed the insurance claim which they said their insurance company denied for me and countless others and they were headed to litigation to resolve this. PPAS was great about monthly communication up until Nov 2025 and they have gone completely silent. Have no idea what's going on at this stage, pool looks terrible and is losing water. I just really would like an update as to what's going on at this stage and our pool repaired so we as a family can get back to enjoying it. Until PPAS starts honoring their warranties I'd highly HIGHLY suggest to stay away and seek out other pool builders

Andy Lance did an amazing job! He was super detailed and explained the pool set up process.read more

I hired Cody Pools of Georgetown to build our dream pool on Lake Buchanan. Met with Mike in sales…read morewho took serious attention to details and created a render of the pool and spa in my backyard and discussed the options and features. The design and details (tile, coping, etc) were documented and so the journey began. Cody provided step-by-step details in both a binder and constant transparent communications. The build went smoothly and pool is awesome. Jody was the project manager and was consistently on-site to manage the many contractors from dig to operational. Both Mike and Jody were an awesome tandem who took all of the normal anxiety out of build process. With zero weather delays, the pool was operational in less than 2 mos. With Pool school included, I have the confidence of managing the operation and cleaning. With their warranty, I have peace of mind. Nicely done.

I feel like they are really trying but they just can't get it together. I've had to go around them…read moreseveral times to get the manufacturer of the spa cover involved. The first time was a gasket that came off the first time I used the cover. Paradise tried to tell me I would have to pay. I contacted the manufacturer and miraculously it was indeed covered under warranty. The hydraulics on the cover were troublesome from the very start. Service tech said the install team did it wrong. Supposedly fixed it but it was still difficult to operate. Came out again and tech found incorrectly sized hydraulics. By this time the lift is starting to warp and buckle the swim spa panels. Tech tries to tell me that is normal because the mounting screws have no place to go on the spa frame. I'm thinking that is not acceptable and email the manufacturer and service manager. No response for weeks and weeks. A follow up call to the service dept and the manager agrees that doesn't look normal. Tech comes out again and says the same thing. Now it's a discussion between cover manufacturer, swim spa manufacturer and Paradise. I deeply regret not looking at the reviews before this purchase!!!!

Let us warn you about Paradas Spas & Outdoor Living. I bought this spa from someone named Vince,…read morewho almost broke his neck getting all the paperwork signed, because I was putting 50% down - afterwards, I never heard a single solitary word or phone call from him. Thankfully, a logistics company named We-Gotchu Logistics and Tanner, owner, saved the day. I had to order a crane so that we could take it over a privacy fence. I did all this on my own, except for Tanner, who made an exception to put me first in line and specifically gave me a time he would be here, so as not to run up my bill with the crane company. He did just that and more. Since we never heard from Vince after he finished the paperwork on the Spa and collected his money, I would say service after the sale is zero. Don't take any chances with Vince or Paradise Spas.

Mike Matthews, Bell County Branch manager provided us with a service proposal 8/2024 via email. We…read moredecided to revisit the service 3/2025.Mike came back to sit down & thoroughly explain the process & chemicals used. He was very knowable & answered all my questions. He then sat next to my computer to explain the plan options & assisted w/ helping me chose the right service plan combo for our home. Mike made navigating through the process smooth. I highly recommend Mike & the Bell County office.

We had insect and rodent infestation. They assessed our situation and worked with us to fix it…read more Really excellent experience.