Great service! Feel so much better, and the music is very calming...thanks to their staff and warm…read moregreetings.

Amazing ! Stephanie the owner has some mad skills …read more I got the medical massage . Which included stretching, cupping and tmj release! You will not find this kind of massage in town . You got problems with your body ... go see her. I'm an athletic person and train 5-6 x aweek. I prefer strong hands and that's what I got!

I was looking for a great massage for a reasonable price. This place fit the bill…read more I was greeted by a nice lady who did not speak much english but made it clear as to the hourly rates and the types of massage. I chose a full body massage - accu pressure. I have a really bad back and need a massage about once a week or I am dead in the water. Anyway, a nice older lady named Michelle was my masseuse. I had to wonder if she had the strength to put the necessary pressure on my sore muscles that were causing problems. Well I was pleasantly surprised. I left feeling like jello. Great experience and great value for the price. I will definitely go back. This place is upscale unlike some of the shady places in Columbus. Highly recommend.

Thank you for a wonderful massage. While the ambiance could be improved, I was there for the…read moreprofessional massage and that is what I received. Lower back was the main focus area and the masseuse gave the area proper attention. She was wonderful. Did not catch her name, but when I return, I will get her name and make sure it is known so others may request her. The whole massage was wonderful. Highly recommend dropping by for a relaxing and therapeutic massage.

I'm extremely disappointed with the lack of customer service and professionalism at this Massage…read moreEnvy location. I booked a first-time 90-minute massage for my elderly mother, and we were all looking forward to a relaxing experience. Unfortunately, it turned out to be anything but. We arrived on time for our appointment, but the masseuse was not ready. The front desk staff member, Kiana, said they needed to go over some questions. I explained that my mother does not speak English, but I was ready to assist with translation when the masseuse arrived. During the wait, I asked to use the restroom, and upon returning, we filled out the questionnaire. When we finally met the masseuse, I had to repeat everything again, which wasted about 10 minutes. Once in the room, I asked the masseuse when I should return to pick up my mother, and she responded, "50 minutes from now," even though my mother hadn't even undressed yet. I immediately returned to the front desk to clarify this, and Kiana told me--quite rudely--that we would still be charged for the full 90 minutes because we were "supposed to arrive 10 minutes early." Not only was that never communicated to us, but even under that reasoning, we were still owed at least 80 minutes of service. When I asked to speak to a manager, I was told none were available. Upon returning to pick up my mother, Kiana reiterated that management would charge us for the full session and that nothing could be done. This business clearly does not value its clients and is more concerned with enforcing unfair policies than providing quality care. Charging for a 90-minute massage and delivering barely 50 minutes is unacceptable. They have lost our business for good, and I strongly recommend others stay away from this location.

Massage was horrible , felt like they were just rubbing lotion on…read more And then when I got out and addressed this issue with the front desk they really didn't seem to care stating she was kind of new ..and then asked how much tip I want to leave and asked if I wanted to rebook Absolutely NOT I said I laid on that table during the massage thinking when will this be over ...so not relaxing at all for $105 plus my tip I've never had problems at massage envy in Alaska or Colorado But I WILL NOT be returning to this location EVER

Love it here been coming for years they are so nice and friendly would recommend Ida if your bookingread more

I went here for the first time today, my husband said I could get whatever package I wanted as a…read moreMother's Day gift, so I've really been looking forward to it! I was not disappointed, I had a great experience. I purchased a package where I had use of the sauna, then had a body scrub, massage, lunch and then a facial. It was about four hours total and super relaxing. I have no complaints. Everything was handled in a timely fashion, the ladies who work there were all polite, professional and helped to create a peaceful environment. It smelled so clean when I walked in which made me feel good about what I was getting myself into. I enjoyed the use of the robe and footwear, solidifying the "spa experience."

That was the best and longest massage I've ever gotten with a pedicure! If I lived here I would…read moredefinitely go back. On top of the great massage my nails look great too! Definitely recommend!

Always an amazing experience and result. Every time I come into town I make sure I get manicure…read moreand pedicure. Friendly staff, clean environment and fair prices. I won't go anywhere else in Columbus.

They are always bugging you for tips. There is a language barrier that makes communicating almost…read moreimpossible. They need to hire a receptionist that speaks English, so you can communicate. .

For a no appointment last minute show, I was very happy with my experience at city life massage. We…read moreeach received a 30 min foot and 30 min chair massage. I receive massages relatively regularly and for the price and service, I would say this place is a great find, locally. I've been to smaller massage parlors in the Philippines and Cambodia to five stars spas in resorts and hotels. This is your above average asian massage/sports massage type spa. I would definitely come back here again.

I've tried this place 3 time now! The first was absolutely amazing! That was a year ago. I have…read moretried since then 2 other times including just today to schedule appointments with Lilly or sonny. Both times it was with someone else, that I know wasn't whom I specifically asked for. I mentioned this but was lied to and said that's who they were but I still remember what they both looked like and remember the experience I had the first time. This lady today was ok but hands were corse and hard. Unless I get a manager or owner to get in touch with me I don't think I'll be going back!

I went here for the first time with my mother in law and sister in law. We called them the to check…read moretheir availability and they were able to get all three of us in at the same time within a couple hours of me calling. All three of us had an amazing experience with the massage. They got us in super quick once we arrived and the massage was for a full 60 minutes. Each of our masseuses took our feedback and catered our massage for what we asked. They even used hot rocks, which was a wonderful surprise! Each of us highly recommend going here for your next massage. :)

First thing Kurundi is an amazing person…read more The experience you get at the Sanctuary is like no other and as a military veteran she understands what people go through and she has made it her life's work to bring together this facility, It is a very peaceful space with lots of room to explore the grounds and find your own nook. I don't write this review because I know her very well, I write it because I know her heart and her passion for helping others, black, white, purple or green. So go book your event and experience it for yourself and thank me later.

Booked an online appointment for a 90 minute massage with dry brushing and decompression. It was…read moreawesome! The space is really cute and clean. Kurundi is a master of her craft. I left the massage feeling wonderful. The boutique is also very cool and has a lot of different items for sale. Lots of great smelling candles, oils, and gifts. This is a must if you are in town and looking for relaxation.