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    LL Flooring - Columbus

    5.0 (3 reviews)
    Closed 9:00 am - 6:00 pm

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    Services - LL Flooring - Columbus

    Floor installation

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    5 years ago

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    4 years ago

    We appreciate the customer service we received from Phil, and the expert measuring from David.

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    14 years ago

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    Rusty's Floor Covering

    Rusty's Floor Covering

    (5 reviews)

    I had carpet installed by Rusty's Floor Coverings less than a year ago, and my experience has been…read moreextremely disappointing from start to finish. The day of installation, I immediately noticed very visible seams throughout the rooms, as well as an obvious patch in my hallway. I pointed these issues out to both the installation crew and my contractor. I was told the seams were "normal" and caused by my rooms having "odd shapes." That explanation never made sense, especially since the patch in the hallway was glaringly obvious. When I requested that the work be corrected, instead of addressing the problem, I received a phone call from Rusty himself. He was noticeably unpleasant and seemed far more focused on getting paid by my contractor than ensuring I was a satisfied customer. I should have never been put in the middle of that, but my contractor chose not to assist and left me to deal with the subcontractor directly. Fast forward nine months, with three months still remaining on my one-year warranty. I called Rusty's again because the seams had not improved at all, despite being told they would "blend" over time with vacuuming. One of the lead installers came to inspect the issue. He made it clear he wasn't thrilled to be there and again blamed the carpet itself. If that's truly the case, why sell customers carpet that cannot be properly seamed? To their credit, they did attempt to re-patch the worst area in my hallway, but it remains very visible and far from acceptable. If you value quality workmanship, professionalism, and customer service, I strongly recommend avoiding Rusty's Floor Coverings. My experience has been frustrating, uncomfortable, and ultimately unresolved.

    Rusty's flooring was amazing! Very professional quality and service. Rusty came and gave me a…read morequote for flooring on the spot rather than Sending me a quote a week later like others do. It was a super fair price. His team that showed up was also very professional and courteous. They were on time, on budget and the quality of work was beyond expectations to include clean up. Rusty's Flooring is top notch! If you need flooring use Rusty's!

    LL Flooring - Columbus - flooring - Updated May 2026

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